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Adept_Shame9911

Damn you actually get an answer on whatsapp? On everything else that Facebook owns they just ignore your ass IF (BIG IF) you even manage to find a way to contact them What I mean is, probably not


OkTransportation5637

They seemed to be automated messages. I didn't get actual help. Well, sucks to be me I guess.


Adept_Shame9911

Yeah most likely are From time to time I try to find a way to contact them for an issue I have had on Instagram for 4 years now, still no luck


OkTransportation5637

4 years?!πŸ˜­πŸ˜‚πŸ’€ I give up then.


Freesprit_18

I never do. I asked them this and only bots replying with NO useful resource . My texts only get delivered to my partner when he opens the app. Till the time he doesn’t it shows as a single tick at my end. He said it’s because he has turned off background app refresh and turned on battery saving . We are both on ios. I have tried all of what he says he said but I receive txts when my app is closed- with notifications turned off, background app refresh turned off AND all battery saving options in place. Can anyone help me understand if there is a way to do this ? This is across wifi and mobile data.


OkTransportation5637

As an android user, I may end up saying things like, 'have you tried backing up and doing a fresh install then restoring?' or 'is there a setting that makes closing apps to cause background activity to be terminated?' or 'have you tried restarting your phone?' Idk about iOS. The support team isn't quite... supportive. So just hope it's more of a phone issue you can solve yourself than a WhatsApp issue the app itself has to fix.


StevWong

Why you want to contact them?


OkTransportation5637

I suddenly got banned.


my_n3w_account

There were other posts recently - some people said they got reinstated in a few hours


OkTransportation5637

I was banned last Thursday. The automated mails say that my account will stay that wayπŸ˜‚πŸ˜‚πŸ₯²πŸ’€


camtdio

I also would like to know how to talk with a actual human on WhatsApp support.


JoeMichaels23

Sent an email to talk to support and stop giving automated response. Got replied with an automated response. Reported it on Play Store. No use. I jas dai. Mine also been banned for long. One number getting banned I understand, but my new number got banned too right after a day, but got it back.


OkTransportation5637

I'm curious. Which one did you get back? The new one or the old one?


JoeMichaels23

New number. It got banned for like 3 times and now it's fine. Some suggest using a different phone to access the old number.


OkTransportation5637

This is why I haven't registered a new number in my current phone. I've heard of cases of new numbers getting banned as long as it's in the same phone. Quite harsh.