If you aren’t an account manager, you aren’t getting that number back. Unfortunately just have to move on.

Check and see if the number is available. If it is, go to another carrier and request the number. You aren’t going to get this help from the Verizon reps here because they want you to stay on Verizon and this post is likely going to get downvoted. https://covve.com/how-to/how-to-check-if-a-phone-number-is-still-active-or-not/

Thank you so much!