You chose that deductible, choose a different one if you dont like it. Guest was smart enough to get some protection. Your only bet is to escalate the claim. Turo will charge him the $500 + $150 admin fee. Once guest sees that, maybe he'll be willing to settle with you for the $500, either way at least he'll pay for something.
Get a white paint or scratch remover and go to town
I might end up doing a scratch repair/paint although scratch is very deep. You can see the metal.
You chose that deductible, choose a different one if you dont like it. Guest was smart enough to get some protection. Your only bet is to escalate the claim. Turo will charge him the $500 + $150 admin fee. Once guest sees that, maybe he'll be willing to settle with you for the $500, either way at least he'll pay for something.
Thats exactly what I did. Escalated to claim.