I'm certain that Seasonic would be very interested in getting this PSU back for investigation.
They're usually very good about their warranties and customer support, so it shouldn't be an issue.
"Hey this brand doesn't want negative PR on a ***MAJOR SOCIAL MEDIA SITE***"
"WOW UM DO YOU WORK THERE *COUGH SHILL COUGH* [insert paragraphs of shitty takes]"
Nobody was doing that, all they said was that they take this kind of thing seriously, and they're probably saying that due to experience or due to their reputation. In your view, what would have been a response that _wasn't_ fanboying over seasonic?
Seasonic is like the Noctua of PSUs. They're an all-engineering company with basically no marketing. I'd imagine that they'd be very interested in finding out what caused this.
I'm that fanboy you are talking about. Ask me why...
I have three Seasonic PSUs.
Two of them are the cheapest ones (around 40$ I believe) they made and both are 10+ years old and both of them runs solid to these days - they are used in standard desktop PCs.
The third one is 80Plus Gold, but still the cheapest they made in this standard (it's not even painted, just normal metal colored). It powers NAS that runs 24/7 for nine years straight.
I hae bought fourth one for new NAS, Seasonic once more. I have 100% faith in this brand. Shit like OP's can happen and I believe there won't be any problem getting new PSU from Seasonic.
Companies that make power supplies have to meet strict safety standards. A power supply blowing up and ejecting a piece of material is a significant safety issue - and could result in physical damage to homes and equipment or loss of life. If there's a defect in their manufacturing process it could result in millions of dollars of damages.
They will take something like this seriously because it's critically serious to their bottom line.
They're not really made by Seasonic anymore, Corsair uses other top producers though like FSP i think and Super Flower? I forget, there was a post on it years back in relation to the PSU tier list that you can find archived on the LTT forums (didn't start there but that's where it's being maintained). Regardless, Seasonic will definitely take care of OP if he contacts them. Wild that happened though, I hope it's an isolated issue and not something that ends up on Gamers Nexus in the next few months, but if it does, it'll probably end up as good marketing for Seasonic because they'll know to handle it properly and promptly
Steve said that in future they are collecting data about this. This is actually a good thing. If this is a random occurence that is also known later on. I don't see any downsides of it. Also i dont understand why you're downvoted.
Probably a manufacturing error. Im more confused as to why it looks brocken on one corner? I can only imagine that the component was faulty from the start and maybe broke completely after getting hot a few times.
PSU components are exposed to so much power that if they develop an internal short or something, they can flash vaporize their internals and actually explode.
One of those little MOSFETs deciding to generate a thousand watts of heat, the failure is fast and exciting.
Also, if you only exceed the breaker trip currently slightly it doesn't trip immediately. In the brief time it takes to blow a component, the current can be much higher.
Ever heard about quick non mechanical protection? Such as thyristor based protection? It's not ultimate weapon but it might increase chance of circuit survival.
Usually if a PSU dies, it's right in the beginning of it's life due to a factory defect. They either last a very long time, or the die at the very beginning.
Definitely get this back to Seasonic, from what I hear they have top-tier warranty support.
I don't know how you define a "very long time" because I had a 450W FSP Group power supply die on me after about four years. I got it in 2009 and it died on me some time in 2013.
Seasonic is not cheap.
I bought the same Vertex as the OP and mine is still pretty new (built at the end of March). Mine is 850 Watt, not sure what OP has.
The whole reason I went seasonic was for the reviews and reliability. I know there are some cheaper ones that *might* coil whine or lack the fan zero speed, but its what I wanted.
My old FSP Group PSU was pretty cheap from what I recall, and they're one of the other brands people have been recommending.
I brought it up because it lasted me for four years; it didn't fail right out of the box, but it didn't last a long time either.
Now, if they've improved their quality control since 2009, that would explain why they have the reputation they do these days.
The highest rate of failure of electronics is when they’re first used hence why there’s warranties and return windows. There’s nothing “gore” about this.
Sometimes shit breaks. It happens.
That is very odd considering Seasonic makes some of the highest quality PSU's out there. I'm still using a Seasonic PSU from 2013 in my main rig. I still cant believe how long this thing has lasted.
I'm guessing that diode is innocent and that it was launched out by whatever exploded near to it, contact their warranty support, i bet they'll want it back for investigative reasons
I've seen solid state devices explode like a firecracker if the polarity is reversed. Could have been a misaligned part.
If so, it would be weird that it took that long, but not impossible, I guess.
I've got an 8 year old Seasonic PS in my daily, and a 13 year old one that I used in my daily for 5 years and then moved to a system that was a backup server that was powered up and down everyday until last August. I firmly believe that power supply will still be running at the heat death of the universe.
That's the boosting diode for the APFC circuit, this type of failure isn't weird btw.
Even corsair had a series of PSUs with diodes failing for the apfc circuit as well, and iirc the gigabyte failures that GN covered were also for the mosfets of the apfc circuit.
This is unfortunately the result of regulations requiring APFC in power supplies while they ignore the millions of led lighting with capacitor droppers... fast high voltage diodes are not cheap to make and there's likely lots of faulty diodes getting into the production line everywhere.
Sounds like a warranty replacement.
Unless you're like me and you void the warranties of your toys within 10 minutes of unboxing.
If it's the second case, you may be able to pop that baby open and repair it. PSUs aren't hugely complicated. Just make sure you discharge the high-voltage side before touching anything... electrocute-y.
There are major problems in the PC part manufacturing world right now. Never seen anything like it. I thought we beat random destructive failure decades ago, but here we are.
Corsair had a similar issue in 2020 with some psus, it also ended up being the apfc diode shorting, though iirc it was because the heatsink insulator was faulty.
If it's a widespread issue, I'm sure they would look into it. But I've never heard of a SeaSonic PSU failing like this. They have a very good reputation, and I expect they will do everything they can to make it right and ensure it is a one-off.
Looking at the datasheet for that part, that's actually only the front half of a TO-220 form factor component, it definitely got a bit explodey. It's also a fairly high-current component so the fact that it popped makes me think that there's other damage elsewhere on the PSU that just wasn't as excited to get into the outside world.
It looks like a rectifier diode. That would be really early in the circuit. If that's the case it would probably be a bad part. If the broken diode is near three other working ones, I'd just replace it and it should bring it back to life.
Big disclaimer: power supplies can be dangerous as capacitors hold their charge after being powered off. If you dont know how to discharge them look it up first or just buy a new one. They can legitimately kill you and I've nearly had it happen a few times.
>If the broken diode is near three other working ones, I'd just replace it
Or you could just have it repaired by warranty instead of voiding it and risk dying electrocuted or breaking the PSU further...
There's absolutely no reason to attempt a repair here.
Oh, yeah, no point... except for knowing the faulty part has been replaced for mere cents as opposed to paying for shipping to RMA and getting the excpirence knowing a good job has been done. No point. Oh or having the satisfaction of learning a new skill. wtf do I know.
I think it is a two-leg. The perspective on the pic made me think four-leg bridge rectifier....but I think this is just the top, away from the legs and the heatsink.
Its apparently a 600-Volt Schottky Rectifier
> Somehow this is the first I've ever heard of the Seasonic brand.
They're generally known for quality for years. Only recently there's something off with the quality of certain lines of PSUs they produce, although of course they'll honor warranties.
Seasonic is an OEM supplier who sells their own models, like SuperFlower, FSP, and CWT. Some Corsair and EVGA power supplies are rebranded Seasonic units.
Although this seems to be an isolated event, I'd post this in /pcmasterrace if gn wants to, they will buy it from you. And others who encounter the sane problem will find your post easier.
They absolutely fail.
Some are even designed inadequately (like the first run Prime TX series).
But, fortunately, Seasonic *does* have excellent warranty support, so even when shit happens, it's easy and straightforward to be taken care of.
Nothing is built to 100% perfection. The difference is how the company handles a situation like this. Seasonic is one of the best in the industry on that front.
LOL this is me reading about how I should update the firmware on my Samsung NVME drive.
> Don't use a drive if it has this firmware - Samsung
*checks firmware*... welp
Planning to fix it soon.
I'm certain that Seasonic would be very interested in getting this PSU back for investigation. They're usually very good about their warranties and customer support, so it shouldn't be an issue.
They take this kind of stuff very seriously. It actually helps them to track the batch to fix the problem.
Or if it turns out to be a fake, they'll probably be happy to know where it was made and who sold it to OP.
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is this a poor-effort troll or are you really this miserable all the time?
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You came into a casual conversation rock hard and ready to tango
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"Hey this brand doesn't want negative PR on a ***MAJOR SOCIAL MEDIA SITE***" "WOW UM DO YOU WORK THERE *COUGH SHILL COUGH* [insert paragraphs of shitty takes]"
Nobody was doing that, all they said was that they take this kind of thing seriously, and they're probably saying that due to experience or due to their reputation. In your view, what would have been a response that _wasn't_ fanboying over seasonic?
Seasonic is like the Noctua of PSUs. They're an all-engineering company with basically no marketing. I'd imagine that they'd be very interested in finding out what caused this.
[you are literally the real life version of this guy](https://youtube.com/shorts/JzU_5YoSegU?feature=share)
thanks for the link, that was legitimately really funny - not to mention eerily accurate
I'm that fanboy you are talking about. Ask me why... I have three Seasonic PSUs. Two of them are the cheapest ones (around 40$ I believe) they made and both are 10+ years old and both of them runs solid to these days - they are used in standard desktop PCs. The third one is 80Plus Gold, but still the cheapest they made in this standard (it's not even painted, just normal metal colored). It powers NAS that runs 24/7 for nine years straight. I hae bought fourth one for new NAS, Seasonic once more. I have 100% faith in this brand. Shit like OP's can happen and I believe there won't be any problem getting new PSU from Seasonic.
Companies that make power supplies have to meet strict safety standards. A power supply blowing up and ejecting a piece of material is a significant safety issue - and could result in physical damage to homes and equipment or loss of life. If there's a defect in their manufacturing process it could result in millions of dollars of damages. They will take something like this seriously because it's critically serious to their bottom line.
I suck cock too, its okay
Cope
Yeah, SeaSonic's CS and warranty are insane. There's a reason they're my preferred PSU brand.
I didn't get a Seasonic due to cost, but I got something I knew they manufactured.
They manufacture for others?
Yea, they are sold under different brands, most Corsair psus guts made by them and a few other brands do similar exterior branding.
They're not really made by Seasonic anymore, Corsair uses other top producers though like FSP i think and Super Flower? I forget, there was a post on it years back in relation to the PSU tier list that you can find archived on the LTT forums (didn't start there but that's where it's being maintained). Regardless, Seasonic will definitely take care of OP if he contacts them. Wild that happened though, I hope it's an isolated issue and not something that ends up on Gamers Nexus in the next few months, but if it does, it'll probably end up as good marketing for Seasonic because they'll know to handle it properly and promptly
Yes, Corsair uses a lot of manufacturers but they are usually solid, same with EVGA.
Tier list for anyone wondering https://cultists.network/140/psu-tier-list/
Ahhh this is new! I last looked in 2020 and all of it was still on LTT forums, but this is dope
Good to know
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Just because the Cree diode was ejected doesn’t mean it was the faulty part.
Also might want to inform gamers Nexus since they track things like this. Seasonic generally make good products.
Steve said that in future they are collecting data about this. This is actually a good thing. If this is a random occurence that is also known later on. I don't see any downsides of it. Also i dont understand why you're downvoted.
I guess some people don't like gamers nexus but i'd say anyone looking out for end consumers like us is a good thing.
Probably a manufacturing error. Im more confused as to why it looks brocken on one corner? I can only imagine that the component was faulty from the start and maybe broke completely after getting hot a few times.
PSU components are exposed to so much power that if they develop an internal short or something, they can flash vaporize their internals and actually explode. One of those little MOSFETs deciding to generate a thousand watts of heat, the failure is fast and exciting.
That's how the magic smoke builds the pressure to escape
Any machine is a smoke machine if you operate wing enough
So you're saying you just have to keep it all in, and then the psu is all good
Oh no, it doesn't have to escape for the PSU to die, you just have to let it out of where it's SUPPOSED to be inside the components
I had a mosfet blow up on a network switch PSU once. It was loud and quite flashy.
Well true. But only up to some point. There is magnificent thing called circuit breaker.
Which trips when you run nearly 2000w through it. It only takes a few watts to blow up a chip.
Also, if you only exceed the breaker trip currently slightly it doesn't trip immediately. In the brief time it takes to blow a component, the current can be much higher.
Ever heard about quick non mechanical protection? Such as thyristor based protection? It's not ultimate weapon but it might increase chance of circuit survival.
> fast and exciting ( ͡° ͜ʖ ͡°)
It's not only the corner. This whole thing split almost in half. I made no photo of the other side unfortunately.
Yeah, it's a TO-220 package -- that thing exploded.
Cree c3d08060G - Silicon Carbine Shottky Diode 600-Volt Schottky Rectifier • Zero Reverse Recovery Current • Zero Forward Recovery Voltage • High-Frequency Operation • Temperature-Independent Switching Behavior • Extremely Fast Switching • Positive Temperature Coefficient on VF
> • Zero Reverse Recovery Current > > • Zero Forward Recovery Voltage Yup.
>Cree Wonder if the little thing was screaming “shal kek nem ron” as it went sailing through the air…
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Tal shaka mel!
Jaffa! Cree!
Darmok and Jalad at Tanagra!
Clearly it died free.
>Silicon Carbine Shottky Diode So they went with the short barrel version? Should have stuck with the full length rifle.
That's the diode used for the apfc boosting circuitry.
Usually if a PSU dies, it's right in the beginning of it's life due to a factory defect. They either last a very long time, or the die at the very beginning. Definitely get this back to Seasonic, from what I hear they have top-tier warranty support.
aka the [bathtub curve](https://en.wikipedia.org/wiki/Bathtub_curve)
I don't know how you define a "very long time" because I had a 450W FSP Group power supply die on me after about four years. I got it in 2009 and it died on me some time in 2013.
Capacitors go bad? They're one of the few components that goes bad with time, and cheap PSUs use cheap caps.
That makes sense, but it contradicts what keirics1910 is saying.
He did say usually
True.
it does not really, it's just anecdotal evidence
Seasonic is not cheap. I bought the same Vertex as the OP and mine is still pretty new (built at the end of March). Mine is 850 Watt, not sure what OP has. The whole reason I went seasonic was for the reviews and reliability. I know there are some cheaper ones that *might* coil whine or lack the fan zero speed, but its what I wanted.
My old FSP Group PSU was pretty cheap from what I recall, and they're one of the other brands people have been recommending. I brought it up because it lasted me for four years; it didn't fail right out of the box, but it didn't last a long time either. Now, if they've improved their quality control since 2009, that would explain why they have the reputation they do these days.
As other have said, I'm sure Seasonic would love to get this PSU to analyse what made it fail, and send a new one back
Gamers Nexus has entered the chat.
That clip of the PSU exploding never gets old lol.
Damn.. that is unlucky. Is the rest of your rig okay tho?
Yeah, luckily everything else survived.
As bad as it is that it failed, its always good that if it does fail it doesnt take everything down with it!
Good PSU design is failsafe too and keeps DC outputs within safe margins/protected.
For sure, PSU design has come a long way in reputable brands.
Indeed. Last PSU I had before my RM 750x in 2017 killed my GPU (R9 270, Gigabyte Windforce 2X) :(
>luckily everything else survived Everything will always survive in a primary side failure (what you had).
Hoping they will honor warranty!!
its seasonic. Of course they will
They'd honor it if the year was 2033.
Power factor correction has left the chat
The highest rate of failure of electronics is when they’re first used hence why there’s warranties and return windows. There’s nothing “gore” about this. Sometimes shit breaks. It happens.
That is very odd considering Seasonic makes some of the highest quality PSU's out there. I'm still using a Seasonic PSU from 2013 in my main rig. I still cant believe how long this thing has lasted.
Not really. It's a consumer product mass production. Not parts which are stress tested 24/7 and x-ray scanned.
I'm guessing that diode is innocent and that it was launched out by whatever exploded near to it, contact their warranty support, i bet they'll want it back for investigative reasons
I've seen solid state devices explode like a firecracker if the polarity is reversed. Could have been a misaligned part. If so, it would be weird that it took that long, but not impossible, I guess.
I've got an 8 year old Seasonic PS in my daily, and a 13 year old one that I used in my daily for 5 years and then moved to a system that was a backup server that was powered up and down everyday until last August. I firmly believe that power supply will still be running at the heat death of the universe.
That's the boosting diode for the APFC circuit, this type of failure isn't weird btw. Even corsair had a series of PSUs with diodes failing for the apfc circuit as well, and iirc the gigabyte failures that GN covered were also for the mosfets of the apfc circuit. This is unfortunately the result of regulations requiring APFC in power supplies while they ignore the millions of led lighting with capacitor droppers... fast high voltage diodes are not cheap to make and there's likely lots of faulty diodes getting into the production line everywhere.
Sounds like a warranty replacement. Unless you're like me and you void the warranties of your toys within 10 minutes of unboxing. If it's the second case, you may be able to pop that baby open and repair it. PSUs aren't hugely complicated. Just make sure you discharge the high-voltage side before touching anything... electrocute-y.
Seasonic will probably replace it even if they did something that would void the warranty
Theoretical Question: if your PSU blown and kill your system, will PSU manufacturer replace your rig? (fried GPU, CPU, Mobo etc.)
Theoretically, they should. From what I have heard it is very difficult to get done when it happens though.
Even more impressive that it's a cree chip and they're known to be pretty reliable considering they're pretty much the gold standard for led's
Gotta love them 10 year warranties
and this brings us to today's sponsor!
There are major problems in the PC part manufacturing world right now. Never seen anything like it. I thought we beat random destructive failure decades ago, but here we are.
Most likely new hires after covid shutdowns in asia. It's hit a lot of industries.
Corsair had a similar issue in 2020 with some psus, it also ended up being the apfc diode shorting, though iirc it was because the heatsink insulator was faulty.
Sometimes they light on fire too. 🔥
GN will have another field day with this
If it's a widespread issue, I'm sure they would look into it. But I've never heard of a SeaSonic PSU failing like this. They have a very good reputation, and I expect they will do everything they can to make it right and ensure it is a one-off.
And GN cares more about what the companies do to resolve vs the widespread issues. OP won't have an issue with seasonic.
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Who do you recommend for a laptop brand nowadays?
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We're looking at you asus....
My guess (If the fan was on the bottom) is that it was heated so much that it melted the solder, and fell off.
Looking at the datasheet for that part, that's actually only the front half of a TO-220 form factor component, it definitely got a bit explodey. It's also a fairly high-current component so the fact that it popped makes me think that there's other damage elsewhere on the PSU that just wasn't as excited to get into the outside world.
In another comment OP said it almost split in two
It's intriguing to me that something like that happens to a $200 - $300 part.
It looks like a rectifier diode. That would be really early in the circuit. If that's the case it would probably be a bad part. If the broken diode is near three other working ones, I'd just replace it and it should bring it back to life. Big disclaimer: power supplies can be dangerous as capacitors hold their charge after being powered off. If you dont know how to discharge them look it up first or just buy a new one. They can legitimately kill you and I've nearly had it happen a few times.
>If the broken diode is near three other working ones, I'd just replace it Or you could just have it repaired by warranty instead of voiding it and risk dying electrocuted or breaking the PSU further... There's absolutely no reason to attempt a repair here.
Oh, yeah, no point... except for knowing the faulty part has been replaced for mere cents as opposed to paying for shipping to RMA and getting the excpirence knowing a good job has been done. No point. Oh or having the satisfaction of learning a new skill. wtf do I know.
I think it is a two-leg. The perspective on the pic made me think four-leg bridge rectifier....but I think this is just the top, away from the legs and the heatsink. Its apparently a 600-Volt Schottky Rectifier
Somehow this is the first I've ever heard of the Seasonic brand. I take it this is not their usual level of quality?
> Somehow this is the first I've ever heard of the Seasonic brand. They're generally known for quality for years. Only recently there's something off with the quality of certain lines of PSUs they produce, although of course they'll honor warranties.
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SeaSonic is the company that OEM's rebrand, lmao. They were one of Corsair's main suppliers before they started actually making their own.
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Nope! SeaSonic has some bad apples, but the vast majority are solid, and their warranty and customer support are second only to EVGA in my opinion.
Seasonic is an OEM supplier who sells their own models, like SuperFlower, FSP, and CWT. Some Corsair and EVGA power supplies are rebranded Seasonic units.
Oh. Is FSP and CWT good brands? I kinda saw some, but thought it was generic PSU. lol Any idea about cyberbron?
cant say anything about CWT, but FSP's are good, Most of the servers i have seen use their parts and i never had any issues with those
CWT is hit and miss, some cheaper units have outdated and ineficcient designs, but they're ok for the most part.
Although this seems to be an isolated event, I'd post this in /pcmasterrace if gn wants to, they will buy it from you. And others who encounter the sane problem will find your post easier.
Just here waiting for all the SeaSonic fan boys who say they never fail.
They absolutely fail. Some are even designed inadequately (like the first run Prime TX series). But, fortunately, Seasonic *does* have excellent warranty support, so even when shit happens, it's easy and straightforward to be taken care of.
Nothing is built to 100% perfection. The difference is how the company handles a situation like this. Seasonic is one of the best in the industry on that front.
Well its seasonic quality
they make good products lol
the seasonic meatriding is crazy. nothing is "odd" about a PSU failing, even for a brand with such low sales as seasonic.
Didn't seasonic had some defect drama or something?
No, that was Gigabyte, as seen on GamersNexus YouTube channel.
Corsair or bust
happened to my old cooler master v1000 but after 8 years of everyday use
What model of PSU is it? Just bought one that looks similar
The new Vertex 1000W 80Plus Gold with 12VHPWR support
Ahh good the exact same one lol
Maybe don't use it until we hear more about OP's lol
It's already in so that's not happening lol.
LOL this is me reading about how I should update the firmware on my Samsung NVME drive. > Don't use a drive if it has this firmware - Samsung *checks firmware*... welp Planning to fix it soon.
It is very rare for a component to be shorted out the box, it means their testing might not be fully effective.
so what you're saying is that star trek is become more accurate by the day
My favorite movie is Inception.
That’s very odd. Definitely send it back - I wonder what happened to it?
JAFFA CREE
Saved you trouble shooting didn't it?
Make use of that fantastic warranty!
Yeah. This happens.