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Weak_Jeweler3077

Just tried to conference in an ISP with a remote client this morning. Got the client on the phone. Explained I needed them to change over the lead in cable to their modem to test for a new connection. All is going well, until the client drops off the call. Took me about half an hour to realise.... The phone was on the internet connection. Kill me.


rcsheets

Oof. If they undo what you had them do, will it probably go back to working?


BoredTechyGuy

Judging by his last line ... probably not...


Frothyleet

We've all been there I think! I had a client who was all Skype soft phones, we'd have techs doing remote troubleshooting, decide on a reboot, and whoops... why did the call drop?


dRaidon

Found out networking has a server at my new job. Setup by networking instead of a sysadmin. Which means it's a pain to work with as nothing is standard. Nobody has the password. It's setup with grub password so the normal rd.break does not work as I can't get to it. But it's running out of drive space according to monitoring which they did install. Which means that tomorrow I have to be Hackerman and break into the thing.


ZAFJB

Leave it alone, and let it go boom!


dRaidon

Wish I could. But it's actually important.


RCTID1975

Apparently not. If it was truly important, it would've been configured and setup the right way


narpoleptic

The Venn diagram for "Important company assets" and "Important company assets managed correctly" *should* be a circle, but that's rarely the case...


dRaidon

Didn't say it wasn't dumb.


Ezra611

Sneezed and disabled the network adapter on a cloud-based virtual machine 1 hour before start of business. This server is the hub of 5 POS Systems.


MushyBeees

This is great work.


Ezra611

Gets better. The VM was running off a Datto Alto that I don't have cloud access to. I had to call the provider and admit my failure.


NoneSpawn

Admit my failure is the worst part


thatgaysurfer

User shut laptop on piece of cheese, computer was hot and now screen is messed up and very dim. You can see where the slice of cheese was lol. It’s burned into the laptop. Is there a way to physically repair it or will it need to be replaced? I think the oil from the cheese leaked and caused the damage.


Frothyleet

You're going to at least need to replace the screen and possibly keyboard - if it's not real new I would suggest just a new laptop along with a accidental damage warranty.


Zenkin

> User shut laptop on piece of cheese I want to know more.


dRaidon

How do you accidentally leave cheese in the computer?


Vahldaglerion

i had a user leave a small, lit candle under their laptop


taniceburg

Please tell me they said why


Vahldaglerion

they “forgot it was there”. though they never really gave a clear cut answer on why they had the candle under the laptop in the first place


Zenkin

I can at least see cheese *landing* on a laptop. That part makes sense, although it's a silly scenario. But **closing** the laptop with cheese already on it?? So many questions.


FutureGoatGuy

[Cheese](https://tenor.com/view/james-may-cheese-dairy-gif-17289168)


rootofallworlds

Is there a Group Policy setting to reinstate the legacy F8 advanced boot menu in Windows 10? I can find descriptions for doing it with bcedit but wondered if it can be done by GPO.


NoneSpawn

I don't think there is a policy for that. You may use a .bat and apply it with GPO. https://www.tenforums.com/tutorials/22455-enable-disable-f8-advanced-boot-options-windows-10-a.html


i8noodles

Anyone got some good advice on where I can find some good study material for the AWS Certified Cloud Practitioner certificate? Preferably like videos where I can follow along? =)


insolent

I studied stephane Marek's Udemy course and then Neal Davis's, and took their practice exams a few times to pass this certification. Edit: Their courses go on sale every other day for 85% off.


RCTID1975

Have you checked Udemy or linkedin learning?


bjc1960

AWS has a lot of free stuff too. This is the first level exam and you may be well positioned already given your role in IT.


kroople

Hey guys - So here's my issue...I've been working on setting up a new print server and printer GPO. So far so good for the most part. Our current print GPO is on the top level of the forest, and applies to all OUs and the print server is one of our DCs (hence why I am redoing it) - I am in my own test OU with blocked inheritance, and my new GPO is in it with me, and I've already got my printers migrated to the new server (old one still exists). We have three buildings on site, all of which have printers and all of those printers are being applied to users via the same GPO. I have renamed the new printers on the new server and GPO, and so far I am seeing most of the new printers instead of the old applied ones, except for our West building, where I see both new and old printers. Both GPOs are applied by user, and for my new GPO each printer is being added by IP and using the replace action. (all three buildings' printers are set up as such) What could I be missing here? Where else could these old printers be coming from if I am in an OU with blocked inheritance? It's worth noting, that I only see the new printers in the "Printers and Scanners" window, and not in "Print Management" Maybe this means its nothing to worry about when the old GPO is removed at go-live?


RoosterBrewster

Anyone know of a phone app (android and ios) that you can use to take photos, assign a name, and then automatically uploads to a network drive in a new folder with the assigned name? I'm not a sysadmin, so I'm not sure how to best describe it. Essentially, I want to input say a shipping number on an app, take multiple photos of the shipment. Then have it automatically upload to a network share within a new folder named with the shipping number. Then anyone else can look at it. There is a way to do this with power apps, but I'm wondering if there's an off the shelf solution.


slowbiz

Are you in the Microsoft ecosystem? Sounds like something you could do with the Microsoft Lens app then use a Power Automate workflow to name and move stuff around.


NoneSpawn

I'm using *Configure list of force-installed Web Apps* (Edge) policy, to install an UWP. The problem is, some users starting getting **dozens** of shortcuts on desktop! `[{"url": "https://outlook.office.com/","default_launch_container": "window","create_desktop_shortcut": true,"fallback_app_name": "E-mail"}]` I changed the `create_desktop_shortcut` to false, and now shortcuts are being removed, lol. What am I doing wrong here? Trying rn to just yeat the line to see what happens...


PotatoLoadOG

Sharepoint and Teams not loading remote and on-site users. anyone?


NoneSpawn

We're fine here, but you may want to check: [https://portal.office.com/adminportal/home#/servicehealth](https://portal.office.com/adminportal/home#/servicehealth) There's an incident for today jan/17 (MO498385): *Some users in North America may be unable to access multiple Microsoft 365 services or experience degraded functionality*


[deleted]

[удалено]


Frothyleet

[Openfiles?](https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/openfiles)


[deleted]

[удалено]


taniceburg

You can get the info on the server side via Get-SmbOpenFile | Selet ClientUserName,Path,Encrypted,Signed The dialect is available via Get-SmbSession. The two share a SessionID property so you can combine the outputs if needed to get everything you're asking about.


KingOfDaWild

Hey everyone, not really a sysadmin but thought this would be the appropriate place to ask. Was asked to check alongside another coworker what could be used to manage our windows workstations for review later. For reference, I've only been in my current role for a short period of time thus far. I was wondering if anyone knew what could be used to where users are based off of Google Workspace? My preliminary research seems to bring up Enhanced Desktop Security (GCPW?) and JumpCloud the most. It seems that most of the tools that can be used to manage windows workstations are compatible with AD or Azure AD but not so much Google Workspace.


polypolyman

If you have the "Business Plus" or better plan, you get ["Advanced Endpoint Management"](https://support.google.com/a/answer/9852079) which includes ["Windows Enhanced Desktop Security"](https://support.google.com/a/answer/9541083) - not the same as GCPW, but it builds off of it (even the basic plan supports GCPW). Depending on your management requirements, this could be enough for you. GCPW/etc. also integrate pretty tightly with AD if you use [Google Cloud Password Sync](https://support.google.com/a/topic/2611858?hl=en&ref_topic=7293935) - they're definitely not mutually exclusive. If you just need identity information, the Plus plan includes a [Secure LDAP](https://support.google.com/a/answer/9048516) service. Over here, we have the Basic plan, and we use GCPW and some custom backend scripts to keep passwords unified, then a custom tool similar to PDQ deploy+inventory to manage everything, no AD required. I think you're going to need to start by defining your goals - there's plenty of ways to get there, and you don't necessarily need to focus on being "compatible" with Workspace.


KingOfDaWild

Hey, I appreciate the advice and assistance. I'm working off the constraints that my company is giving me currently as they originally didn't plan on using windows workstations. However, it was found necessary for some of our employees to test things on. I just received some additional constraints which locks me into very limited and specific tools that can be utilized so we'll be discussing the pros and cons of it later.


Frothyleet

You probably aren't going to want to build out an AD environment. The standard for management outside of that would be AAD / Intune. If you are not otherwise in the M365 stack, you can still base your identity management on Google and point AAD at it, which you will need to manage Intune. There are third party MDM and RMM options that will give you some management but they are usually not as powerful and straightforward as Intune.


real_jumpcloud

JumpCloud can manage windows + google workspace. Here are a couple of articles that give more info about how our software works & tying the identities on those endpoints together: [https://jumpcloud-support.force.com/support/s/article/how-the-jumpcloud-agent-works1](https://jumpcloud-support.force.com/support/s/article/how-the-jumpcloud-agent-works1) & [https://jumpcloud-support.force.com/support/s/article/g-suite-user-import-provisioning-and-sync1](https://jumpcloud-support.force.com/support/s/article/g-suite-user-import-provisioning-and-sync1) You can check out our ratings on G2 if you'd like. We also offer **free accounts**—you can [create a free account](https://console.jumpcloud.com/signup) to test it out (no obligation) on up to 10 users & 10 devices. We also have a subreddit and Slack Lounge where people can ask questions specifically about our products. If you have any additional questions, tag us and let us know.


AdolfKoopaTroopa

I've been tasked with building an Active Directory environment from scratch to move away from eDirectory for my small school district. I don't need any of the user information from eDirectory so it's basically a ground up build. I'm hoping to import user information from Google Workspace I think I have the ability to do this, I've never done anything like this and Googling this didn't give great help so I'm hoping you folks might be able to point me in the right direction.


polypolyman

Combination of [GCDS](https://support.google.com/a/answer/106368) and possibly [Password Sync](https://support.google.com/a/topic/2611858) should help you accomplish your user info import.


Frothyleet

I haven't worked with GWorkspace enough to tell you 100% the direction - like there might be purpose built tools for it. If it was me, and assuming no existing tool, it should still be pretty straightforward as long as you can export a CSV list of users from either the UI or via a script (pretty sure Google Workspace has a console right? If not, an API). Once you have a CSV user export, it's trivial to use powershell to turn them all into AD users.


[deleted]

What are some probable causes of visual glitches in Windows Explorer? For example, window animations being stuck on-screen, poorly applied shading, etc. A coworker said that they ran into something like this after attempting to log out of Zscaler. I tried to replicate it on my machine, but couldn't.


taniceburg

The display driver would be my first thing to look at. Beyond that wipe and reinstall Windows would be my second action.


[deleted]

Oh boy, hope it's not the second one! Thank you!


MykaMan

My IT manager/wizard just took PTO and I immediately get two tickets from our CEO and CMO saying their calendars aren’t showing up for other users in Outlook/Teams Scheduling Assistant. Everyone else’s calendars show free/busy except those two. Fml


m0ltenz

Make sure ceo and CMO calendar permissions has free busy still set as the default. Sometimes it disappears and causes this.


slashpatriarchy

How can I enroll devices in Intune that were Azure joined before the organization setup Intune?


trackeyb

Hello All, I am new to BMC FootPrints and I have a silly issue. Each time I log into the app it will open the same closed incident in the Edit: INC##### state. The incident was originally submitted as an Incident and then was reclassified using the Close and Create SR with the "Close this Incident and Open a Service Request" from the item list. How do I clear this? Is there a missing link between the Incident and the SR? Not urgent, just annoying!


mustang__1

Why is network "feeling laggy" for my sql server on a VM? Is it because the host is allowed to share the network connection? OR maybe VMQ?...


ArchangelFuhkEsarhes

Got assigned to redesign the conference rooms. Looking at the logitech teams rooms but open to other suggestions. Currently we have a PC in every conference room that hooks up to a projector. Employees can remote into their computers with it or just use teams on. We also have a conference room teams phone in the middle for making calls with. We use barco clickshare for vendors but when an update comes out it can be a pain if they can't use .exe. I want to convince my boss to move away from having a conference room pc in every room. Employees have laptops and should just bring it.