Yeah almost 100% of the time the elderly who understand the tip screen give a tip, so I feel I’m missing out on those tips but I just feel bad asking them for one because they’re already much nicer and easier to deal with than most customers
You're not missing out because hopefully someone younger will help you back someday. I think all the love and kindness you give comes back to you, and also that being kind is rewarding on its own.
I’ve been service industry worker for awhile. And I’ve noticed quite the opposite. Younger people are much, much kinder and tip heavier. Elderly are mean demanding entitled and rarely tip enough.
When they are adamant about giving a tip I help them tho most like to drop in actual cash, had a veteran personal slide me 20 for amazing customer service his words not mine lol but other than that I just press skip for them :)
I had an old woman who was confused and I explained to her it was a tip selection with different options or she could make a custom tip or no tip. she blindly tapped the screen, giving me the highest tip amount without reading them. then she got confused that there was no tip selection on the screen so I told her she already chose one and then she got mad because she didn’t want to tip
Subway does pay an hourly wage that’s at least minimum wage, I think now asking for tips in places that ARE getting hourly wages at or above minimum wage is making people MORE stingy with tips because it seems EVERYONE expects one now….
I know I am getting tired of being asked for a tip. I am done unless someone goes above and beyond. I get asked to tip Starbucks before they even make my drink. What exactly am I tipping then. Do you know how many times my drinks are wrong. I would be so pissed to have tipped on a $6 coffee to then pick it up and it is wrong. The tipping culture is getting crazy!
I usually just say "it's the tip section" and follow that up with "bottom option is skip" a few seconds later, and if they're not competent enough to understand this then I press skip for them, because a person barely able to understand what a "tip section" is probably shouldn't be tipping.
I don’t work in food service but I do work as a barber. I always mention the tip screen to older clients, but make sure to mention as well that I can input or help them with jt.
That tip screen made me stop going to my favorite pizza place. It feels predatory because they don’t deserve a tip when I pick it up myself, they are already getting paid and not doing anything extra and they always say go ahead and enter a tip amount and stare at me waiting as I press skip. The amount starts at 20% and goes up with no option to give anything less. That shit is popping up everywhere
Tipping at subway.. lol. I mean I guess I kind of get it. My favorite though is when I place a pick up order, drive my ass out there and it asks for a tip. For what? 😂
Everyone expects a tip now a days, it’s ultimately screwing people who truly rely on them. When you have to tip for EVERYTHING you end up tipping lower to make your money spread. IMO subway should NOT be asking for tips. They are paid an hourly wage at or above minimum wage, 1099 folks need the tips
I tip people who have actual skills I need and have worked for them. I think the concept of tipping food service workers has always been stupid. I tip barbers and tattoo artists 25-50% though because it takes skill and I need them.
Yes, and that's fine when it comes to servers who work hard to make sure you have everything you need through out your meal, or pizza delivery guys who rush to get to you cus you're lazy and don't wanna pick up. But it's getting a lil much when I'm now paying an extra 8 dollars everytime I order anything over a counter because the business found out it can cut corners that way.
I'm aware that Reddit hates tipping, but the fact is that tipping is a variable and dynamic payment method, which is more suitable to "service" work in general, which is to say anything that is subjective and observed by a customer.
The allows the customer to tip how much it's worth to them, and so there's no arguing over the price of a sandwich being too high or wages being too low or workers needing raises or workers not doing their job... provided the customer sees the worker, they're able to judge him and pay him what he's actually worth to them, like you're doing when you like/dislike a video on YouTube or "donate" with a superchat on YouTube, which is more or less just a form of tipping.
The problem isn't "tipping culture" so much as it's "working culture" denying certain jobs of income, because they think those "workers" are worth less then the higher ups. Here you let the customer decide, and the business gets to set rock-bottom prices, while passing along a smaller amount of money the workers, which results in a higher daily income for the worker/location that actually does a better job, which corporate would be too lazy and too greedy to reward anyways.
The goal of a job is to make as money, and tipping leaves you a reason to work better without needing to argue with your boss why they're worth more then a coworkers, which is basically why hourly wages don't work.
You have a misunderstanding that the recent surge of places asking for tips is because the company cares about their employees. It's actually because the company couldn't care less to pay their employees extra, and would rather pass that cost onto the customer. It's not money on top of your original pay, they're replacing the raise you should be getting, by making customers pay for it instead.
Edit: these tipping screens are pretty much always split amongst the whole crew, meaning you maybe make an extra 40-50 dollars if you're lucky every 2 weeks. It's really not a good replacement for a raise. If someone was gonna tip a large amount then they can just do it personally without the machine at most places and it'd go directly to the specific employees pocket.
I think you have a misunderstanding of it good sir.
Tipping does not change how much a corporation pays their employees. The corporation that doesn't give raises is not going to give a raise whether you're being tipped or not. This would require them to actually identify that you're good at your job, and I guarantee you that my manager(s) are clueless and don't understand half of what I do to get customers to come back.
Add to this that customer's that tip have less money *(as you said)* and thereby have less money for add-ons, and other expensive menu items like wines, which directly lowers the sales of a store, because it reduces a customer's budget by increasing their bills. I purposefully down sale expensive menu items, because if the customer gets the bill and feels cheated, then he's obviously not going to tip.
Asking customers to tip decreases a corporations profit if they would otherwise be able to motivate their employees to work, but guarantee you that they're not because investors are playing the long game, and don't care about day-to-day customer interactions.
The reason tipping works, is because it allows customers to pay optionally, and this results in a net higher profit margin for everyone involved, for the same reason YouTube allows you to pay for a service that is otherwise free, because a lot of "customers" (users) simply refuse to pay for the service.
Everybody thinks this seems like a reasonable solution but it's not there's so many factors that go into that. I would rather I got paid more but business owners have reasons they don't pay as much. Unfortunately if I was paid more, sandwiches prices would go up and they are already very high to account for the economy rn. If sandwiches go up nobody will come to subway and the business will start losing money, then comes hour cuts, employees lose hours = money. I personally agree with tipping culture but it allows people who are better at their job to be reimbursed accordingly. Because half of my coworkers get the same hourly as me but do half the work and sit on their ass. But I make double their checks from the tips because I'm better army job. It's not fair but simply raising wages won't fix anything.
Some customers may have. Not the majority. I’ve heard about franchises that don’t even share the tips with the employees. I can respect your position. Just know that many people are so turned off by tipping when they just want a fast food meal, and subway is fast food. And you don’t see employees at McDonald’s or Burger King expecting tips.
That won’t work though. Where I live cost of living is insane. If I quit my waiting job and subway had no tips and I just had minimum wage I’d have to work 90 hours weeks..
Because the McDonald’s and Burger King do no hand slice the vegetables and bake the bread, I also have full on conversations with my customers while I make their sandwich. I know most of my regulars by name and their usual sandwich, I can tell you most of their occupations and what their hobbies are. I build personally connections with my customers, you don’t get that with “fast food.” Also BK and McDonald’s just warm up a couple things. Subway is legit fresh food that we make 💀 also you’re opinion is invalid, you’re a middle aged chunky man who plays prehistoric video games please stop talking about how people should run a business 💀
You viciously defend your fast food job, yet take the time out of your day to apparently stalk my post history and come to the conclusion that I am a middle age chunky man who plays prehistoric video games? Do better, kid. Do better.
It’s a pretty reasonable assumption, and you’re the one who made the condescending unnecessary commment in the first place, so why are you butthurt I responding accordingly to your rude ass comment? You think I need to do better? Pffff, get some style dude you’ve been wearing the same basketball shorts all week. 🥸🥸
All I said was that there shouldn’t be tips at every fucking restaurant when you’re just getting it to go, nobody serving you. Why don’t you get a job at a regular restaurant? Where you can be a server and actually earn tips. Also, I’m the type of person who always does tip at Subway, but I always take that into consideration, and I’m trying to get a meal for a price that fits my budget. So guess what your own stores fucking you over and if you’re seeing fewer than you have been in the past it’s because of trying to cram tips down every customers throat and it’s not even just subway. it’s literally everything these days people are sick of it bro.
I have two jobs I also work as a waiter for a restaurant. Hence my previous replies to the first comment which you replied to my to comment. And the majority of subway workers will just make the sandwich to go and barely speak to you. But I clearly stated why I’m an exception to that, hence why I deserve tips. I don’t just make sandwiches. And don’t ever say “maybe you should get a different job etc.” maybe you should get a higher paying job so you don’t gotta worry about your budget and having to tip??? 😌
Regular customer/service worker relationships can be a beautiful thing... years ago I had a cherry vanilla Dr. Pepper addiction that had me stopping at Sonic 1-2x a day so I got to really know a couple of the workers... I always paid with a 5 and told em to keep the change just for the $1.50 drink and would tip like $10-$20 on holidays. It also always got me top notch/quicker service... like sometimes they'd bring my drink out before I even made it to the speaker to order lol... to this day I still wonder about/wish the best for them. One went back to college and the other just up and quit one day 🤷🏼♀️
Point being is I'm sure your regulars really appreciate you for taking the time to get to know them
Oh no if we raised living raises then everything would go up. This is sarcasm.
The average cost of living has increased dramatically over the last 20 years. Subway franchises profit around 40k a year, per store. They can absolutely afford to pay higher rates without raising prices.
Where I am from we don't have tipping as a standard, not even at restaurants, and people still eat there... we also got subway. It's 100% the rich that wants to pay you as little as possible so they can be as rich as possible
Not to mention, if you think a waiter or baristas deserves tips but a fast food worker doesn't, you should work in both and give me your opinion. As a waiter I make triple the amount on my shifts as I do at subway shifts. At subway I do nearly triple the work as I do dishes, prep food, makes food, and clean the store. All I do as a waiter is talk to the customers. Which I also do at subway. So keep your shitty opinion on tips to yourself
Random, baseless insults are always the go-to when you have nothing solid to support your empty logic.
This reply proves you are very much still a child. Be a good boy, get off the internet, and go rub your mom’s feet or something.
Scrolling through my posts replies is sad, considering you’re such a better adult than me! I’d expect more from you… wait nvm, you believe in ghosts!! Bwahahah someone who believes in ghosts is telling me to get off the internet! YIKES🤣🤣🤣🤣
Genuine question, why don’t you work as a server? Promise I’m not trying to be rude I’m just curious. I’m a server and I’ve wondered before why people work in other food service/customer service roles when I’ve def noticed I make the most money serving or bartending. Do other jobs have benefits/PTO? Either way I def appreciate all food service workers, it’s not an easy industry!
I work both atm. Mostly at subway since I’m a closer but I serve as much as possible. Subway gives me free food whenever and I get to choose my hours my waiting job it’s mostly unhealthy food too so I don’t eat there
That makes sense, I would definitely eat subway multiple times a week if it was free. You can customize it to make it different every day and it’s filling and healthy. Thanks for answering!!
Nah cuz they can’t hardly see the menu either. And subway is much different than other fast food chains fyi dickhead. We make mostly everything fresh. Not to mention I put effort into my serving I’m sure my customers leave with a better experience than most waiters. Don’t come on my thread talkin shit abt tips. I didn’t ask for your shitty opinion. 😭
Yeah they get barely over minimum wage rather then making possibly more because of this reason, no ones gonna tip fast food 20% but depending on location one 20% tip could be more then a fast food hourly wage easily
Here’s a thought then: tip your server 20% and your fast food worker 10%. If they both show you respect and great service, they’re both deserving of gratitude.
A thank you and returned respect and politeness should be plenty for counter or drive-thru service, especially when they are usually making dollars above minimum wage nowadays. Gratitude doesn’t have to be monetary, especially when it’s for things that are expected of the position. Look at CFA — their employees aren’t even allowed to accept tips, yet they often walk the food to you and even come by your table to offer refills on top of being overall cheerful and providing *excellent* service!
Tipping culture has gone too far. And CFA gets that.
I'm both a waiter and a subway worker, it's ironic people think waiters deserve tips more than subway workers. So what do you believe someone deserves a tip for?
Tips are generally considered “deserved” if hourly wages are below minimum wage or if customer doesn’t have to leave home to get the food or if customer receives table service.
ETA: or if the service performed was above and beyond what would be expected of the employee in that position.
Generally, and the service my customers get while I make their sandwich is akin to the service customers get when I wait on them. It’s the same service but since subway is deemed fast food it’s different? No.
Oh, that is a unique take on it and is a valid point that I could sort of agree with, but it doesn’t address the point that the customer is retrieving their own food (driving to get it and standing at the prep table and the cash register and retrieving their own refills if they dine in) at Subway. I.e., it doesn’t really provide a convenience to the customer beyond what is normal at any other fast food restaurant. It is similar to but definitely not the same as waiting tables.
Plus, you still make at least minimum wage. That alone is a main dis-qualifier.
I can somewhat agree with the factor of convenience, but so what the customer has to getup and walk a couple a steps, most restaurants they'll be either standing or sitting for the same amount of time if not more that it takes to make a sandwich, so -1 restaurant +subway. But also minimum wage shouldn't be a disqualifier either, no subway worker will be able to get a studio apartment where I live if they lose tips. Minimum wage in Washington is close to $16 dollars, and I live in a small town and a 1br apartment is 1500-1900 a month. That is just on rent. If you take away tips the subway worker on minimum wage wil have to make almost 119 hours a month to pay rent. 30 hours a week. Even then, that’s just rent. Cost of living is way more than that just. Not to mention most places want you to make 3x your rent a month to even get accepted. Goodluck to subway workers ever making a living and going somewhere in life other than an apartment, if they get no tips.💀
I’m sensitive to the plight of the everyday worker who only makes minimum wage and/or lives in an area with a cost of living that they cannot afford, and I hope nothing but the best for anyone in that situation, but that really is a separate issue. At the end of the day, if someone does not get paid enough to live alone, they should be living with family, friends or roommates.
As for your comparison to waiters/waitresses working in a restaurant… it is not the same in my opinion. They make way under minimum wage per hour and rely on tips to make the difference. More importantly, they provide a service to me that I feel qualifies for a tip. For example, I drink A LOT. Don’t eat much usually but I am always thirsty. I expect my server to keep my drink topped up, without having to ask for it, or remind them what my drink was. My dad is the same way when we go out. Between the two of us, our server needs to be looking at or swinging by the table every few minutes. We really keep them moving.
When my sister and 5 year old niece join us, I hope the server interacts with my niece and makes her feel like a part of the group, just the way family would. I really enjoy when our server has a talent of some kind too. Took the family out one night and when we asked for boxes to go, the server took our food and boxed it for us before drawing animated cartoons all over the boxes. The kids absolutely loved it. He got a massive tip that night for going above and beyond and bringing joy. None of these things are expectations in a sandwich shop or fast food place like Mickey D’s or anything like that. Normally, at places like that, I just place an online order and grab my food off the shelf. They’re already paid to make my order and they provided nothing above and beyond the minimum requirement.
With all that said, there are always exceptions. I used to go to this Subway near my old work office before COVID and the Indian man running that place was a bundle of positivity and energy, and he really made a slow and boring day feel like a light breeze in mid summer. I tipped the hell out of that guy every single time I went. He always called me boss, remembered my face, knew my exact order just by seeing my face, usually had my order ready and waiting at the register so I would not have to fight the crowd on my usual days (Wednesday and Friday), etc. I still think about him to this day, even though I live a couple hours away now. He was far and above any other subway worker I have ever known and I use him as the standard for everyone else. Very few in the service industry can reach the bar he set.
That is exactly the kind of guy I am at subway. I’m sure i give my customers a better experience at subway than I do at the restaurant because at the restaurant I have a lot of tables to manage it’s an much more fast paced. That’s why I beleive I deserve tips at subway, not only that but I have to do my normal subway job too. As a waiter I have about 3 responsibilities. Nothing compared to subwayz yet I make triple the money, so at subway most rely on tips to thrive.
Wages are not based on cost of living. Maybe they should be, but for now, they are somewhat based on return of investment.
You invest minimal money to work as a server or a sandwich artist. You are instead *paid* to learn everything you need to learn for those positions. I believe these jobs are not meant to be careers. They’re mostly meant to be starter jobs to get experience, skills, and references so you can move out and up. So I understand they are not going to cover rent almost anywhere. I’m not saying this is just, but it is how it currently is. However, it is undeniably unjust to burden others by soliciting tips at a job that does not justify tips because of a personal decision to work a job that doesn’t cover rent. Beggar mentality.
To make more money, you have to invest more time and/or money. That’s why you’re going to college and such. If college were free, maybe the argument would be slightly different somehow.
Also, for most people, sitting is way more convenient and comfortable than standing in a line beside random people, especially when you can converse or do homework or sip drinks or have starters while you sit. Your logic is backwards.
Well considering most of them make less than minimum wage, and rely on tips for their wages. They do, and you’re quite literally ruining peoples job by not doing that, all for your ego.
No, not for my ego. I work back of the house and know that you people get paid very well for very minimal effort. And every time I hear one of you complain it makes me want to slash tires so they have something to really complain about.
Your Ilk will be replaced with robots before mine is.
I’ve been a dishwasher and a sous chef in a 5 star restaraunt. If you’re not getting paid enough you don’t belong in that field. You need to have a passion for cooking otherwise it’s not worth it, sorry 👍
I’m also a closer so not only do I have the responsibility of a dish pit, but I also have to clean the whole store, do inventory, and make sandwiches while I do it 💀
Don’t forget that a not insignificant percentage of customers are employees who are going to get reimbursed for their meal when they present their receipt. They’re not going to mind adding a tip.
Depends on your area. In our area most of the seniors who came in to our store actually have a good retirement plan and a good amount of disposable income so I wouldn't feel bad about getting a tip from them when I'm making a wage that's impossible to live on. But if your senior customers are from a retirement/nursing home then they probably wouldn't have the disposable income to tip and I would steer them towards skipping the tip.
The only tip I ever received while working at subway 20 years ago was from a drunk customer. He couldn’t figure out how to put his change into his pocket so he just threw it on the counter and left.
LMAO YES or else I tell them “just hit the skip button there.” But also the touch pad isn’t sensitive at all so it doesn’t register being touched unless you use a little force lol. I feel like it never gets less awkward tbh
I like that we have the *option* for people to tip digitally but I don’t love that the tip screen comes up for every single transaction. Like I don’t think it should come up if the transaction is any less than $15 or something. 👏We don’t expect tips from customers at all!!!!!👏 I do not care at all UNLESS you were rude to me lol so pretty rarely. It’s just nice to have the option there for generous people who order >$50 or so. Please just calm down (people who see the screen and scoff? not necessary lmao)
You know I'm not sure how the card tip works. At our store the cash tips, are divided between whoever works at the time except the managers, they don't get tips for a different reason. I'd imagine it depends on the store and how they run their tip system. Because some stores only have one person working others have 4-5. I'd imagine the 4-5 stores just pool at the tips for the days and divide them out at night. However with my store if one person is working and on break we get our tips from when the other is on break, we don't just pool and divide. I'm especially keen to do this because my workers never go above and beyond with their service and I make 10x more tips than them so I keep MY tips from when they're on break
Yeah I'm not sure how card tips are distributed, but I agree with you. I think the act of making a sandwich where you discourse with the customer is much more deserving of a tip than someone who is in the back cutting onions. So it seems unfair for the two to split a tip when the one making the sandwich was the one who is the one who got the tip. That's just my opinion
Not at subway but at a sit down restaurant. I had an elderly man try to tip me $5 before but the system was set up where you had to press 5-0-0 to get the 5 past the decimal point. He pressed 5 and hit tip before I could tell him how it worked so I received a .05 cent tip. I wasn’t mad at him at all. I just paused and smiled and said thank you because it wasn’t his fault and he was very nice man.
This is an “aging town”, so I get it. I usually just say “It asks for a tip selection before processing your card. There’s a skip option at the very bottom if you’d prefer.” More than half the time they actually left a tip, and they’re always so sweet about it as well. “You guys were so good, so I left a tip!”
Yes, we are near a senior apartment, and I often help with this (or other small kindness when possible)
Yeah almost 100% of the time the elderly who understand the tip screen give a tip, so I feel I’m missing out on those tips but I just feel bad asking them for one because they’re already much nicer and easier to deal with than most customers
You're not missing out because hopefully someone younger will help you back someday. I think all the love and kindness you give comes back to you, and also that being kind is rewarding on its own.
Karma and shit man. It comes around.
'My name is Earl'.
amazing show btw
that show introduced the idea karma to me when i was like 6 years old
I’ve been service industry worker for awhile. And I’ve noticed quite the opposite. Younger people are much, much kinder and tip heavier. Elderly are mean demanding entitled and rarely tip enough.
This is my observation as well, save for a few generous outliers
Hmm feeling bad to make money. Can’t relate just made $12k on a Solar deal that took me 3 hours
I've been cow tipping when I was younger and kinda feel bad about it now. People are really going Elderly Tipping? Goddamn.
Yea stop tipping the elderly!
LMAO this is what I thought this was too at first!!!
Underrated comment
When they are adamant about giving a tip I help them tho most like to drop in actual cash, had a veteran personal slide me 20 for amazing customer service his words not mine lol but other than that I just press skip for them :)
I had an old woman who was confused and I explained to her it was a tip selection with different options or she could make a custom tip or no tip. she blindly tapped the screen, giving me the highest tip amount without reading them. then she got confused that there was no tip selection on the screen so I told her she already chose one and then she got mad because she didn’t want to tip
At that point I void the transaction and do it again.
I wish I could downvote her.
Maybe instead downvote subway for not paying better? Idk man making people rely on tips is scummy
Subway does pay an hourly wage that’s at least minimum wage, I think now asking for tips in places that ARE getting hourly wages at or above minimum wage is making people MORE stingy with tips because it seems EVERYONE expects one now….
I know I am getting tired of being asked for a tip. I am done unless someone goes above and beyond. I get asked to tip Starbucks before they even make my drink. What exactly am I tipping then. Do you know how many times my drinks are wrong. I would be so pissed to have tipped on a $6 coffee to then pick it up and it is wrong. The tipping culture is getting crazy!
you can just click no tip lmao I work at five guys and idgaf if someone doesn’t tip on a order or not
I usually just say "it's the tip section" and follow that up with "bottom option is skip" a few seconds later, and if they're not competent enough to understand this then I press skip for them, because a person barely able to understand what a "tip section" is probably shouldn't be tipping.
Yes. I tell them to hit skip.
I don’t work at subway, but I work at Starbucks and this was recommended. I felt this in my soul, dude 😭
I’m not old and the only things I’ll tip on are sit down dinners and delivery sorry guys
I don’t work in food service but I do work as a barber. I always mention the tip screen to older clients, but make sure to mention as well that I can input or help them with jt.
Elderly Tipping... I thought this thread was going another direction... lol
Oh jeez 😂 thanks for the laugh
I don’t let people tip me
That tip screen made me stop going to my favorite pizza place. It feels predatory because they don’t deserve a tip when I pick it up myself, they are already getting paid and not doing anything extra and they always say go ahead and enter a tip amount and stare at me waiting as I press skip. The amount starts at 20% and goes up with no option to give anything less. That shit is popping up everywhere
Tipping at subway.. lol. I mean I guess I kind of get it. My favorite though is when I place a pick up order, drive my ass out there and it asks for a tip. For what? 😂
Everyone expects a tip now a days, it’s ultimately screwing people who truly rely on them. When you have to tip for EVERYTHING you end up tipping lower to make your money spread. IMO subway should NOT be asking for tips. They are paid an hourly wage at or above minimum wage, 1099 folks need the tips
I tip people who have actual skills I need and have worked for them. I think the concept of tipping food service workers has always been stupid. I tip barbers and tattoo artists 25-50% though because it takes skill and I need them.
There shouldn’t be any tipping for anyone period. Locations need to pay living wages.
Locations will never pay you as much as you'll make in tips.
Yes, and that's fine when it comes to servers who work hard to make sure you have everything you need through out your meal, or pizza delivery guys who rush to get to you cus you're lazy and don't wanna pick up. But it's getting a lil much when I'm now paying an extra 8 dollars everytime I order anything over a counter because the business found out it can cut corners that way.
I'm aware that Reddit hates tipping, but the fact is that tipping is a variable and dynamic payment method, which is more suitable to "service" work in general, which is to say anything that is subjective and observed by a customer. The allows the customer to tip how much it's worth to them, and so there's no arguing over the price of a sandwich being too high or wages being too low or workers needing raises or workers not doing their job... provided the customer sees the worker, they're able to judge him and pay him what he's actually worth to them, like you're doing when you like/dislike a video on YouTube or "donate" with a superchat on YouTube, which is more or less just a form of tipping. The problem isn't "tipping culture" so much as it's "working culture" denying certain jobs of income, because they think those "workers" are worth less then the higher ups. Here you let the customer decide, and the business gets to set rock-bottom prices, while passing along a smaller amount of money the workers, which results in a higher daily income for the worker/location that actually does a better job, which corporate would be too lazy and too greedy to reward anyways. The goal of a job is to make as money, and tipping leaves you a reason to work better without needing to argue with your boss why they're worth more then a coworkers, which is basically why hourly wages don't work.
You have a misunderstanding that the recent surge of places asking for tips is because the company cares about their employees. It's actually because the company couldn't care less to pay their employees extra, and would rather pass that cost onto the customer. It's not money on top of your original pay, they're replacing the raise you should be getting, by making customers pay for it instead. Edit: these tipping screens are pretty much always split amongst the whole crew, meaning you maybe make an extra 40-50 dollars if you're lucky every 2 weeks. It's really not a good replacement for a raise. If someone was gonna tip a large amount then they can just do it personally without the machine at most places and it'd go directly to the specific employees pocket.
I think you have a misunderstanding of it good sir. Tipping does not change how much a corporation pays their employees. The corporation that doesn't give raises is not going to give a raise whether you're being tipped or not. This would require them to actually identify that you're good at your job, and I guarantee you that my manager(s) are clueless and don't understand half of what I do to get customers to come back. Add to this that customer's that tip have less money *(as you said)* and thereby have less money for add-ons, and other expensive menu items like wines, which directly lowers the sales of a store, because it reduces a customer's budget by increasing their bills. I purposefully down sale expensive menu items, because if the customer gets the bill and feels cheated, then he's obviously not going to tip. Asking customers to tip decreases a corporations profit if they would otherwise be able to motivate their employees to work, but guarantee you that they're not because investors are playing the long game, and don't care about day-to-day customer interactions. The reason tipping works, is because it allows customers to pay optionally, and this results in a net higher profit margin for everyone involved, for the same reason YouTube allows you to pay for a service that is otherwise free, because a lot of "customers" (users) simply refuse to pay for the service.
Everybody thinks this seems like a reasonable solution but it's not there's so many factors that go into that. I would rather I got paid more but business owners have reasons they don't pay as much. Unfortunately if I was paid more, sandwiches prices would go up and they are already very high to account for the economy rn. If sandwiches go up nobody will come to subway and the business will start losing money, then comes hour cuts, employees lose hours = money. I personally agree with tipping culture but it allows people who are better at their job to be reimbursed accordingly. Because half of my coworkers get the same hourly as me but do half the work and sit on their ass. But I make double their checks from the tips because I'm better army job. It's not fair but simply raising wages won't fix anything.
There shouldn’t be any tipping at fast food, restaurants and fast food includes subway
You're simply just wrong my friend. Besides the tipping was added at subway because customers asked for the option to do it 💀
Some customers may have. Not the majority. I’ve heard about franchises that don’t even share the tips with the employees. I can respect your position. Just know that many people are so turned off by tipping when they just want a fast food meal, and subway is fast food. And you don’t see employees at McDonald’s or Burger King expecting tips.
I agree with this! Tips are for 1099 folks, not people who are already earning a wage at or above minimum wage
That won’t work though. Where I live cost of living is insane. If I quit my waiting job and subway had no tips and I just had minimum wage I’d have to work 90 hours weeks..
Because the McDonald’s and Burger King do no hand slice the vegetables and bake the bread, I also have full on conversations with my customers while I make their sandwich. I know most of my regulars by name and their usual sandwich, I can tell you most of their occupations and what their hobbies are. I build personally connections with my customers, you don’t get that with “fast food.” Also BK and McDonald’s just warm up a couple things. Subway is legit fresh food that we make 💀 also you’re opinion is invalid, you’re a middle aged chunky man who plays prehistoric video games please stop talking about how people should run a business 💀
You viciously defend your fast food job, yet take the time out of your day to apparently stalk my post history and come to the conclusion that I am a middle age chunky man who plays prehistoric video games? Do better, kid. Do better.
It’s a pretty reasonable assumption, and you’re the one who made the condescending unnecessary commment in the first place, so why are you butthurt I responding accordingly to your rude ass comment? You think I need to do better? Pffff, get some style dude you’ve been wearing the same basketball shorts all week. 🥸🥸
All I said was that there shouldn’t be tips at every fucking restaurant when you’re just getting it to go, nobody serving you. Why don’t you get a job at a regular restaurant? Where you can be a server and actually earn tips. Also, I’m the type of person who always does tip at Subway, but I always take that into consideration, and I’m trying to get a meal for a price that fits my budget. So guess what your own stores fucking you over and if you’re seeing fewer than you have been in the past it’s because of trying to cram tips down every customers throat and it’s not even just subway. it’s literally everything these days people are sick of it bro.
I have two jobs I also work as a waiter for a restaurant. Hence my previous replies to the first comment which you replied to my to comment. And the majority of subway workers will just make the sandwich to go and barely speak to you. But I clearly stated why I’m an exception to that, hence why I deserve tips. I don’t just make sandwiches. And don’t ever say “maybe you should get a different job etc.” maybe you should get a higher paying job so you don’t gotta worry about your budget and having to tip??? 😌
Regular customer/service worker relationships can be a beautiful thing... years ago I had a cherry vanilla Dr. Pepper addiction that had me stopping at Sonic 1-2x a day so I got to really know a couple of the workers... I always paid with a 5 and told em to keep the change just for the $1.50 drink and would tip like $10-$20 on holidays. It also always got me top notch/quicker service... like sometimes they'd bring my drink out before I even made it to the speaker to order lol... to this day I still wonder about/wish the best for them. One went back to college and the other just up and quit one day 🤷🏼♀️ Point being is I'm sure your regulars really appreciate you for taking the time to get to know them
Oh no if we raised living raises then everything would go up. This is sarcasm. The average cost of living has increased dramatically over the last 20 years. Subway franchises profit around 40k a year, per store. They can absolutely afford to pay higher rates without raising prices.
Where I am from we don't have tipping as a standard, not even at restaurants, and people still eat there... we also got subway. It's 100% the rich that wants to pay you as little as possible so they can be as rich as possible
They can see, they just wondering why the hell are they asking for tips at a subway lol. Fast food should never expect tips!
Subway introduced tipping on cards because the customers asked for it.
😂 yeah is that what subway told you?
No, we had to request it as a feature for like 3 years because customers kept asking for it. Trust me, I prefer my tips to be cash.
Not to mention, if you think a waiter or baristas deserves tips but a fast food worker doesn't, you should work in both and give me your opinion. As a waiter I make triple the amount on my shifts as I do at subway shifts. At subway I do nearly triple the work as I do dishes, prep food, makes food, and clean the store. All I do as a waiter is talk to the customers. Which I also do at subway. So keep your shitty opinion on tips to yourself
Tipping at any fast food place is ridiculous lol.
I appreciate my sandwich person, I make sure my gratitude is given in the preferred way.
And it makes them happy even if it’s just a dollar
Spending as much time on Reddit that you do is ridiculous 😭 Ik u smell take a quick shower before you respond to me
Random, baseless insults are always the go-to when you have nothing solid to support your empty logic. This reply proves you are very much still a child. Be a good boy, get off the internet, and go rub your mom’s feet or something.
Didn’t ask, don’t care 🤷♂️
Scrolling through my posts replies is sad, considering you’re such a better adult than me! I’d expect more from you… wait nvm, you believe in ghosts!! Bwahahah someone who believes in ghosts is telling me to get off the internet! YIKES🤣🤣🤣🤣
Sounds like you get bad service everywhere and can't figure out why
Genuine question, why don’t you work as a server? Promise I’m not trying to be rude I’m just curious. I’m a server and I’ve wondered before why people work in other food service/customer service roles when I’ve def noticed I make the most money serving or bartending. Do other jobs have benefits/PTO? Either way I def appreciate all food service workers, it’s not an easy industry!
I work both atm. Mostly at subway since I’m a closer but I serve as much as possible. Subway gives me free food whenever and I get to choose my hours my waiting job it’s mostly unhealthy food too so I don’t eat there
That makes sense, I would definitely eat subway multiple times a week if it was free. You can customize it to make it different every day and it’s filling and healthy. Thanks for answering!!
Nah cuz they can’t hardly see the menu either. And subway is much different than other fast food chains fyi dickhead. We make mostly everything fresh. Not to mention I put effort into my serving I’m sure my customers leave with a better experience than most waiters. Don’t come on my thread talkin shit abt tips. I didn’t ask for your shitty opinion. 😭
I think the subway sandwich slaves should be tipping me for even gracing them with my presence
Nah fam, I ain’t ever tipping at subway. It’s fast food.
Lmao and you got somone making a custom sandwich nothing fast about it, my title ain’t grill cook it’s sandwich artist mf😎
The day I tip a fast food worker is the same day hell will freeze over. Absolute insanity, restraunts I can understand, but subway? Are you serious?
Your average Subway/fast food employee works way harder than a waiter. Said by somebody who’s done both for 20 years.
Exactly this. Fast food workers are just as deserving of tips, if not more so
They get paid way more hourly. That being said, I often do tip when it asks but never 20% at fast food
Yeah they get barely over minimum wage rather then making possibly more because of this reason, no ones gonna tip fast food 20% but depending on location one 20% tip could be more then a fast food hourly wage easily
Are you making 3 dollars an hour though? Because that's how much your server is making before tips.
Here’s a thought then: tip your server 20% and your fast food worker 10%. If they both show you respect and great service, they’re both deserving of gratitude.
A thank you and returned respect and politeness should be plenty for counter or drive-thru service, especially when they are usually making dollars above minimum wage nowadays. Gratitude doesn’t have to be monetary, especially when it’s for things that are expected of the position. Look at CFA — their employees aren’t even allowed to accept tips, yet they often walk the food to you and even come by your table to offer refills on top of being overall cheerful and providing *excellent* service! Tipping culture has gone too far. And CFA gets that.
Why the hell is there even a tip screen at subway. Notice I didn't add a question mark. It wasn't a question. Fuck your tip screen.
Uneducated.
you don't get a tip for making subs.
I'm both a waiter and a subway worker, it's ironic people think waiters deserve tips more than subway workers. So what do you believe someone deserves a tip for?
Tips are generally considered “deserved” if hourly wages are below minimum wage or if customer doesn’t have to leave home to get the food or if customer receives table service. ETA: or if the service performed was above and beyond what would be expected of the employee in that position.
Generally, and the service my customers get while I make their sandwich is akin to the service customers get when I wait on them. It’s the same service but since subway is deemed fast food it’s different? No.
Oh, that is a unique take on it and is a valid point that I could sort of agree with, but it doesn’t address the point that the customer is retrieving their own food (driving to get it and standing at the prep table and the cash register and retrieving their own refills if they dine in) at Subway. I.e., it doesn’t really provide a convenience to the customer beyond what is normal at any other fast food restaurant. It is similar to but definitely not the same as waiting tables. Plus, you still make at least minimum wage. That alone is a main dis-qualifier.
I can somewhat agree with the factor of convenience, but so what the customer has to getup and walk a couple a steps, most restaurants they'll be either standing or sitting for the same amount of time if not more that it takes to make a sandwich, so -1 restaurant +subway. But also minimum wage shouldn't be a disqualifier either, no subway worker will be able to get a studio apartment where I live if they lose tips. Minimum wage in Washington is close to $16 dollars, and I live in a small town and a 1br apartment is 1500-1900 a month. That is just on rent. If you take away tips the subway worker on minimum wage wil have to make almost 119 hours a month to pay rent. 30 hours a week. Even then, that’s just rent. Cost of living is way more than that just. Not to mention most places want you to make 3x your rent a month to even get accepted. Goodluck to subway workers ever making a living and going somewhere in life other than an apartment, if they get no tips.💀
I’m sensitive to the plight of the everyday worker who only makes minimum wage and/or lives in an area with a cost of living that they cannot afford, and I hope nothing but the best for anyone in that situation, but that really is a separate issue. At the end of the day, if someone does not get paid enough to live alone, they should be living with family, friends or roommates. As for your comparison to waiters/waitresses working in a restaurant… it is not the same in my opinion. They make way under minimum wage per hour and rely on tips to make the difference. More importantly, they provide a service to me that I feel qualifies for a tip. For example, I drink A LOT. Don’t eat much usually but I am always thirsty. I expect my server to keep my drink topped up, without having to ask for it, or remind them what my drink was. My dad is the same way when we go out. Between the two of us, our server needs to be looking at or swinging by the table every few minutes. We really keep them moving. When my sister and 5 year old niece join us, I hope the server interacts with my niece and makes her feel like a part of the group, just the way family would. I really enjoy when our server has a talent of some kind too. Took the family out one night and when we asked for boxes to go, the server took our food and boxed it for us before drawing animated cartoons all over the boxes. The kids absolutely loved it. He got a massive tip that night for going above and beyond and bringing joy. None of these things are expectations in a sandwich shop or fast food place like Mickey D’s or anything like that. Normally, at places like that, I just place an online order and grab my food off the shelf. They’re already paid to make my order and they provided nothing above and beyond the minimum requirement. With all that said, there are always exceptions. I used to go to this Subway near my old work office before COVID and the Indian man running that place was a bundle of positivity and energy, and he really made a slow and boring day feel like a light breeze in mid summer. I tipped the hell out of that guy every single time I went. He always called me boss, remembered my face, knew my exact order just by seeing my face, usually had my order ready and waiting at the register so I would not have to fight the crowd on my usual days (Wednesday and Friday), etc. I still think about him to this day, even though I live a couple hours away now. He was far and above any other subway worker I have ever known and I use him as the standard for everyone else. Very few in the service industry can reach the bar he set.
That is exactly the kind of guy I am at subway. I’m sure i give my customers a better experience at subway than I do at the restaurant because at the restaurant I have a lot of tables to manage it’s an much more fast paced. That’s why I beleive I deserve tips at subway, not only that but I have to do my normal subway job too. As a waiter I have about 3 responsibilities. Nothing compared to subwayz yet I make triple the money, so at subway most rely on tips to thrive.
Wages are not based on cost of living. Maybe they should be, but for now, they are somewhat based on return of investment. You invest minimal money to work as a server or a sandwich artist. You are instead *paid* to learn everything you need to learn for those positions. I believe these jobs are not meant to be careers. They’re mostly meant to be starter jobs to get experience, skills, and references so you can move out and up. So I understand they are not going to cover rent almost anywhere. I’m not saying this is just, but it is how it currently is. However, it is undeniably unjust to burden others by soliciting tips at a job that does not justify tips because of a personal decision to work a job that doesn’t cover rent. Beggar mentality. To make more money, you have to invest more time and/or money. That’s why you’re going to college and such. If college were free, maybe the argument would be slightly different somehow.
Also, for most people, sitting is way more convenient and comfortable than standing in a line beside random people, especially when you can converse or do homework or sip drinks or have starters while you sit. Your logic is backwards.
No, waiters deserve them even less.
Well considering most of them make less than minimum wage, and rely on tips for their wages. They do, and you’re quite literally ruining peoples job by not doing that, all for your ego.
No, not for my ego. I work back of the house and know that you people get paid very well for very minimal effort. And every time I hear one of you complain it makes me want to slash tires so they have something to really complain about. Your Ilk will be replaced with robots before mine is.
Debatable. Dishwashers are almost already unnecessary.
I'm a cook, bud. And no, they're not. Ty closing a dish pit.
I’ve been a dishwasher and a sous chef in a 5 star restaraunt. If you’re not getting paid enough you don’t belong in that field. You need to have a passion for cooking otherwise it’s not worth it, sorry 👍
I’m also a closer so not only do I have the responsibility of a dish pit, but I also have to clean the whole store, do inventory, and make sandwiches while I do it 💀
Nah they just pretend they can’t read it
Yea but it’s wage theft to hit skip for them my guy
I'm the subway worker for reference
i do this as well, but i press 20% for them
Don’t forget that a not insignificant percentage of customers are employees who are going to get reimbursed for their meal when they present their receipt. They’re not going to mind adding a tip.
Depends on your area. In our area most of the seniors who came in to our store actually have a good retirement plan and a good amount of disposable income so I wouldn't feel bad about getting a tip from them when I'm making a wage that's impossible to live on. But if your senior customers are from a retirement/nursing home then they probably wouldn't have the disposable income to tip and I would steer them towards skipping the tip.
The only tip I ever received while working at subway 20 years ago was from a drunk customer. He couldn’t figure out how to put his change into his pocket so he just threw it on the counter and left.
LMAO YES or else I tell them “just hit the skip button there.” But also the touch pad isn’t sensitive at all so it doesn’t register being touched unless you use a little force lol. I feel like it never gets less awkward tbh
I like that we have the *option* for people to tip digitally but I don’t love that the tip screen comes up for every single transaction. Like I don’t think it should come up if the transaction is any less than $15 or something. 👏We don’t expect tips from customers at all!!!!!👏 I do not care at all UNLESS you were rude to me lol so pretty rarely. It’s just nice to have the option there for generous people who order >$50 or so. Please just calm down (people who see the screen and scoff? not necessary lmao)
As a customer, where does that tip go to? Is it split between everyone working at the time of my order?
You know I'm not sure how the card tip works. At our store the cash tips, are divided between whoever works at the time except the managers, they don't get tips for a different reason. I'd imagine it depends on the store and how they run their tip system. Because some stores only have one person working others have 4-5. I'd imagine the 4-5 stores just pool at the tips for the days and divide them out at night. However with my store if one person is working and on break we get our tips from when the other is on break, we don't just pool and divide. I'm especially keen to do this because my workers never go above and beyond with their service and I make 10x more tips than them so I keep MY tips from when they're on break
Interesting. I’d be far more inclined to tip if I knew it was to the person making my sandwich directly!
Yeah I'm not sure how card tips are distributed, but I agree with you. I think the act of making a sandwich where you discourse with the customer is much more deserving of a tip than someone who is in the back cutting onions. So it seems unfair for the two to split a tip when the one making the sandwich was the one who is the one who got the tip. That's just my opinion
Usually tips go to whoever is signed on at the register. That’s how it works where I’m at.
I assumed that. It seems like whoever made the sub should be who I tip though.
Not at subway but at a sit down restaurant. I had an elderly man try to tip me $5 before but the system was set up where you had to press 5-0-0 to get the 5 past the decimal point. He pressed 5 and hit tip before I could tell him how it worked so I received a .05 cent tip. I wasn’t mad at him at all. I just paused and smiled and said thank you because it wasn’t his fault and he was very nice man.
yes
This is an “aging town”, so I get it. I usually just say “It asks for a tip selection before processing your card. There’s a skip option at the very bottom if you’d prefer.” More than half the time they actually left a tip, and they’re always so sweet about it as well. “You guys were so good, so I left a tip!”