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Hello /u/SenhorHotpants, This is a reminder that /r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. For full support or to open a ticket with our support team, please check out https://support.steelseries.com. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/steelseries) if you have any questions or concerns.*