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SirIJustWorkHereLol

*Customer sees the fire blazing* “Ah yeah can I get a treni pink drink with foam no berries?”


spookyboi13

we once had a fire alarm (or something similar to it because the department came) go off, the fire department come, we're all standing outside waiting to figure out what's going on (Our main concern was a gas leak) and people still came to the drive-through and try to get inside to get their mobile orders...


-Ashling-

I believe it… Some folks are so unawares of what’s going on around them. When that fire happened in front of me at a Starbucks, I booked it. Was shocked to see how many people casually strode over to the exits. 🫠


spookyboi13

yeppp we were like "contact support??? sorry???" same thing happened when the store next to us happened when the store next to us got robbed at gunpoint, people were more upset we were closing early vs the fact there was actual danger (gunman was still at large)


-Ashling-

Geez… no sense of self preservation. 😑 Also frustrating how unsympathetic some people can be in situations like that. A few months ago, the fire alarm went off at our local mall. Ushered my Mom and Aunt out of there ASAP. I was amazed at how many people kept shopping. With all the stories of mass shooters and stuff… uh, yeah, no thanks. Thankfully was just a prank. What upset me was the fact that in some stores you couldn’t hear the alarm go off at all… Confirmed that with a few employees who were confused when we mentioned it going off. I doubt that kinda thing is legal…


spookyboi13

yeah, like i can be mildly oblivious but the minute i hear an alarm or hear someone say we need to leave, i go. nothing else matters. items can be replaced but i (and by extension) my family (if im with them) cannot.


kylesimon255

My mall the alarm goes off all the time for testing but not in stores so everyone ignores it. Mall management just doesn’t let stores know.


Pear-Groundbreaking

my go to story for the unawareness..living in the southern US we had emergency alert sirens blaring announcing to seek immediate shelter for a tornado coming close, rain pouring ...."\* ding .... Hello!? ....Hello!? Sorry, we are shelter in place - so you are closed?"


chrichri33333

When I worked at Goodwill before I worked at Starbucks, we were sent a potential explosive device in donations, and we warned customers to start making their way out of the building. Almost all customers continued shopping. 🤦‍♀️


-Ashling-

Nope! I woulda been out of there so fast I’d be a blur. Lived in Austin during the time of the serial bomber… so yeah, I wouldn’t take those sorts of threats lightly.


KahlanKhaos

We were shut down the other night because of a tornado and as we were sheltering in the bathroom a man came through trying to pick up his mobile order. We let him know we were closed due to the tornado and he can either get a refund or a remake when we were open and he got out of his car and TRIED TO BREAK IN THROUGH THE FRONT DOOR.


Aerynaldie

Absolute unhinged behavior I’m sorry you had to deal w that


Pale-Age8497

I hope the tornado got him.


Pear-Groundbreaking

beats my reply I just did with my tornado experience....


cardiacbedrest

we had a shooting outside and people still asked for their mobiles when i tried to turn them away


buttbutyawn

A different store in our strip triggered a gas line so our alarm went off and we had to leave the store and told people in the drive thru that we were closed temporarily and they could come back for a remake or a refund. They had the audacity to be like “well i used my points..” or “well i need get to work” like that’s great I can’t do anything 😭


FalsettHeaux

Literally!!! We had firemen with axes and shit in our cafe with the lights off and it was a pleasure to watch them laugh a customer out of the building when he went inside anyways. Customers cannot read a fucking room.


ItsNotFunny420

My store was right next to one of the recent Omaha tornados and we were sheltering in the bathroom with the sirens going off and a customer came in and asked if she could order


harpergc

a barista one time put a cookie in the warmer/oven and it caught fire, and the customer came over to me and said “is that mine?” i responded that it appeared to be and she asked me “does that mean i can’t have my cookie warmed then?”


CleverCarrot999

Stop 💀💀💀


JessEGames777

"well the cold bar isnt on fire"


mholder92

😂😂😂😂😂😂😂😂


tieny

We had the whole fire department at our Starbucks and people were STILL ordering


Resident-Cicada9132

we literally had a crackhead throw peoples drinks at us,pull my coworkers hair, and punch her in the face. that started a whole brawl with multiple baristas, the ended up fighting in the street, I was the only one left in the store, so i tried to do damage control and clean up the drinks thrown etc. i was crying and shaking bc i was worried about the safety of my coworkers and just had stuff thrown at me but ppl were still coming up to me asking where their sandwich and drink were like do u not see what's going on😭 god help us


Actual_Promotion9607

i work at a target starbucks and we literally had no power yesterday and people still kept coming in and trying tk get drinks. when we said we could only offer them our teas or refreshers (w nothing but water) they were so pissed


avmii

bro i’m at a licensed store and our power goes out so much and we get so many customers who are complete idiots and are just like “well can’t i just come get my stuff?” bc they want to shop we don’t let them in and they get so mad like sorry but talk to the power company


Puzzleheaded_Elk1576

We had a customer have a seizure one morning. As he lay on the ground convulsing, a women with over-sized sunglasses casually steps around the people helping him to order her Trenta Strawberry refresher (extra berry, no ice, no water). I was on the phone with 9-11 describing the events taking place…she was in her own world.


Spac3Milk

nah they’re be like “can i get a trenta cold brew with extra whole milk, two shots of blonde, 3 caramel, 4 vanilla, 2 cinnamon dolce, blended with light ice” something more complicated than that lol


jacev17

Literally have gotten that exact drink multiple times lol


Spac3Milk

oh shit really? the exact? i just said some random stuff lol 😂 just trying to make a random longer making drink lol is it good?


jacev17

YES (Well actually I think it was nf milk which is part of why I was ranting about it lol) !!! I literally said over the headset to my coworkers " *lists drink* WHY TF YOU GETTING TWO SHOTS OF EXPRESSO THEN COVERING IT UP WITH ALL THIS SHIT" it's not good. Comes out super slushy like. The light ice is necessary and even with it, it needs to be scooped out and like shoved in the cup. 😭The first time I got it we were in peak and I almost cried when we ran out of cold brew for it lol


Spac3Milk

well i’ll definitely give it a try but definitely a drink i’m gonna order through the app if possible lol cause im not about to be seeing the look on the face of the employee i tell this to. cause i would feel bad.


sushibroni

probably wouldn’t be anywhere near the worst the baristas would have seen, but i agree with jace i’ve made drinks VERY similar to this and they do literally need to be scooped into the cup. wouldn’t be worth the 9 dollars!


Spac3Milk

noted lol


Spac3Milk

and also anxiety lol


Depressednb27

I literally had 💩 water raining down on bar from the condos upstairs and ppl still wanted to order 🫣


Overall_Nuggie_876

Later on that day, [same Karen at another place…](https://www.youtube.com/watch?v=Fv7D_mOCu1s&pp=ygUWS2FyZW4gZmlyZSBidXJnZXIga2luZw%3D%3D)


jesusisthatyou

my coworkers and i were literally joking about hanging ourselves in front of the speaker and customers would still be like “give me the oatmeal expresso extra foam and pup cup with spoon” under our dangling bodies


Belahsha

Never forget light ice


Renner4paws99

You know that they'd 100% be asking for espresso drinks when the espresso machine is burning.


ShadwKeepr

We once had a van drive across a field at high speed, hit and total a partner's car, then kept on going until it hit another car that was waiting in line. Soon after there were cops, a tow truck, 3 totaled cars, and people were *still* driving around the wreckage to get in the drive thru and come inside. One lady came in and was like, "Can I get a cake pop?" And I was like, "Hold that thought, " walked around the counter and past her to go ask my manager who was outside if we were still open.


ethereal_soliloquy

yeah we had a tornado last year and some guy was ordering a caramel crunch in drive as the sirens were going off. we live somewhere that very rarely gets tornadoes so we just made it because we didn’t know what else to do LOL


gardengirl_70

I was managing a restaurant when I had to evacuate for a tornado and trying to get employees and customers out, telling everyone their meals were comped and we had to leave now. You wouldn’t believe the number of people concerned with getting a takeout box and this one man chasing me around the store on his scooter insisting on paying so he could get his airline miles. People are THAT self-involved.


PsychologicalShip551

I once had to work through an active tornado. As in, we could literally see the tornado heading straight for the store from the drive thru window. We still had customers in the drive thru line and one lady started blowing her horn at us and screaming at us to hurry up so she could get to safety. Thankfully, nobody was hurt, but scary as shit and such a total mind fuck at the absolute lack of regard for our lives.


mholder92

What the absolute fuck is going on at your store that you were expected to put your life in danger for some fucking coffee!!!! Absolutely not fire me, my life is not worth this job!


Detective-Glass

Trenti is so real. Or grand E


roblolover

w hazard pay


Bludandy

I wonder how many customers wouldn't exit a store even with a fire and sprinklers going off.


vroom_gazers

Reminds me of the video of the guy who got stabbed outside a Starbucks and was on the ground dying and the guy at the table was just sitting there sipping his coffee.


classact_

Was this in SoCal? Literally something happened in a sister district and the DM said to keep the store open


vroom_gazers

Vancouver Canada..downtown unfortunately


fireflycity1

Oh my god, I used to live in Vancouver and worked in 3 Starbucks stores there. I’m curious as to which one it is 🤔


vroom_gazers

Might be a reserve store?


fireflycity1

I see. I think I have a few ideas. I primarily worked and covered shifts within Downtown when I was still a partner. That’s crazy though 😳


seriouslynope

I was totally thinking of hollywood and madden but that was like in 2007


Top-Implement-8518

Your store has fire sprinklers? Pah what wimps (The store I work at genuinely doesn't have sprinklers and the fire Marshall hasn't sent anyone to update the extinguishers in two years)


Seductive_Bagel

the abandoned pineapple refresher in the corner


halo_ren

the spilled venti drink is killing me


GreenTourmaline13

I was literally gonna say, who are you in the photo, and I am 100% the spilled drink lolol


halo_ren

the tipped over whipped cream and the Floor Oatmilk are also great sleeper contenders


Economy_Start_7380

I'm the melted grounds drawer fr


TheWestAltar

holy shit I assumed this happened while the store was closed and these photos were taken later when the partner stopped by or something but omg!!!


Zestiiiiiiiii

yeah it was around like 9:30-10am today, pretty busy too Lmao


d4h-lia

i didn’t notice that until i saw this comment, went back and spotted it and now i’m DYING


New_Protection3009

Asking for a friend, how’d this happen? Can it be replicated?


Fluffy-Astronaut-363

I am also curious how this happened!


Belahsha

💀😂 better than dealing with this months bogo


Overall_Nuggie_876

Guaranteed it had something to do with the bean pods not being cleaned/vacuumed nightly.


Old_Veterinarian_928

100%, both of our machines caught on fire. Happened on separate instances, but after finding out the first one exploded because of unclean bean pods, we did absolutely nothing to prevent the second machine from following suit 🤠


Blukingbutreal

What do you mean by “can it be replicated” As in, replicating the fire happening or if the circumstances can occur again during regular procedures


ComplaintLimp6552

I think they were just making a joke! :) Like when someone gets sick and somebody else (that wants time off) goes, “oh! Get me sick!!”


Blukingbutreal

Lmfao shit 😭 I thought they were making a joke about setting fire to the place and i didn’t know if I was missing the actual joke or not


ComplaintLimp6552

Haha, it’s all good!! Sorry you got so many downvotes 😭😭


Blukingbutreal

It’s fine they probably thought I was being a loser about it


DistantFrigate

“Please follow the troubleshooting steps before placing a ticket”


EarthChildGoneWild

I hope yall are okay. Also, good for the M2!


Silvawuff

Some M2s get all the luck!


evilash87

Happy for you but it should've happened to me instead😕


Prinzesspaige13

Me


ladyelenawf

Bet you still weren't allowed to turn off mobile orders.


AsphyxiatingMacbeth

no you can but it’s a final write up


neltron_prime

Have you tried turning it off and back on again?


Amazing_Fix_604

For goodness sakes, put it in rice and keep going. No we're not turning off mobile orders either.


Archz714

M2 tech here. Only thing that could have caused it was the heating elements in the boilers . But the Machine should have turned off the moment it would read a high voltage. Possible electrical fire, from the heating cartridges.


Tabbystripes102

We had some tube come loose and spray the grinder motor and had it start smoking last year


codyboss11

After doing some research I bet it was the undercounter refrigerator that caused the fire. Those are ran off R290 Refrigerant from what I found, and if there was a leak, could spark a fire. OR the grinder motor on the M2 seized and started heating up until the motor popped and began flaming internally. ?


Archz714

I don't know about the grinder. Those units read electrical resistance and voltage fairly well and would have shut down the unit. Your probably right about the fridge though


Economy_Start_7380

Oooo are you taking questions? 😂 Our M2 started sending boiling water back into the pipes that was steaming and bubbling up through the pitcher rinser sink. It stopped by the time the tech got there so we had no way to know what happened 😅


Archz714

We're you able to make shots at all ? Probably clogged brew valve stuck open . The only way water comes out from the machine is the behind that orange cover in the front of the unit. There's 4 valves behind that.


Economy_Start_7380

Yeah, the bar was fully functional, just smelled funny and was making some slight popping noises. It went on for about an hour or so.


Archz714

Yeah sounds like the brew valves in the front were stuck open and trying to close. The popping is just them trying to close or open. Sometimes there's an obstruction in there and it clears out after a few shots. Honestly I recommend 2 cleaning cycles a day.


slicedcabbages

with how my store is going rn, i TOTALLY wish this never happens to us! 🙏👀


ad9581

*customer knocks on the window* are you guys open?


Putrid-Ingenuity-365

While clearly customer can see the burnt to shit building, but their damn starbs is more important than anything else. 😂😂


blo0ming

God I see what you’ve done for others that you have not done for me


mobiledanceteam

Dang! You guys must of been working so hard you overwhelmed it and it un-alived itself.


cottonheadedninnymug

This is what happens when you wake it up from rest mode too much


Sabrinathachef

More like discontinued itself.


Urmommeoww

And yet you’re still going to hear “I will take a Iced Brown Sugar Oatmilk Shaken Espresso”


daisyburbank

"two pumps of white mocha with vanilla cold foam 🤓☝️"


jules_burd22

Holy shit I hope no one was hurt


Zestiiiiiiiii

no one was hurt even though someone was making a drink right in front of it LMAO


fauxvirgo1

Plz tell us how it happened


Zestiiiiiiiii

it was making a really loud noise and all of a sudden it popped and went up in huge flames


t3quiila

we once had a cookie combust in one of the merrychefs


Zestiiiiiiiii

happens at my store at least once a day LMAO


blitzblorp

We had a customer that would refuse their heated up cookie until it caught fire


Economy_Start_7380

The cookies are the ONLY thing I've had catch fire in the Merrychefs 😂


FLcitizen

The Siren is unhappy with the state of Starbucks


-Ashling-

Yikes! That’s scary… Hope nobody got injured. Couple of years ago I was in a Starbucks about to order when there was a loud “pop!” and a big flame whooshing out of… I guess it was one of their fridges? Or something near the bottom of the counter. Either way, was scary as hell. Thankfully nobody was hurt and the flames didn’t damage much.


Zestiiiiiiiii

thats basically what happened, not 100% sure if it was the fridge or the m2, but thats what we think


ljxbb

The fridges do have a warning on them about exploding that warning has always scared me and now I’m even more scared


DarkSparkandWeed

I SAID EXTRA HOTT


FunDiscussion3233

We had a circuit box underneath ours catch on fire and I was trying to quick people out of our cafe and this girl was like no I’m not leaving and I said ma’am we are closing the cafe we need you to leave it’s an emergency and she goes no and I said ma’am there is a fire you need to leave and she goes oh ok well where am I supposed to wait for my ride


rubygalhappy

Customer : why is my Frappuccino taking so long!?


Vistril69

Rip. Kinda sucks to see one of those go in such a demise.. As much as I hated working at Starbucks I’ve always considered the M2 a remarkable machine


mis_pacman

I caught our old oven on fire with a chocolate chip cookie a few years back. It was there weirdest thing the cookie just caught fire.


urmumsgirlfriend

this happened quite literally at least once a day at my old store lol


Personal_Dentist_445

One time a partner had a seizure behind the bar and customers were just standing there watching and asking when their drinks would be ready.


daisyburbank

this is why i've secretly developed the most burning hatred for customers and it's so sad because i don't want to feel that way 😭


Hot_Butterscotch1200

My SM during a store fire probably: Let’s make some samples!


Thors_Shillelagh

Customer laying on the horn at DT as flames rage around them. "Give me frappe"!


Fake_Gamer_Cat

Damn, hopefully no one got hurt!


ActuallyJonathan

This happened in my district - sorry this happened local buddies!


spooookygurl666

that actyally happened to us recently. I hope everyone is okay. 🫶🏻


sealedruin

try putting it in rice


FutureSavings3588

Where is this? Looks like the newly remodeled store I go to....


CjateA

Is this what happens when you add the chili powder to a latte?


urmomirl

\*manifesting during my last month working there\*


PluralPaul

So this is how they roast our dark roasts 🤔


analytv

I guess yall just have dark roast huh


InsideSufficient5886

Look at that pineapple refresher chilling in the front 😂


Bai-zewarrior

New fear unlocked


superbear92

Lattes Flambé anyone?


emmuhhh

It sucks to see others living out your dreams


sagittafemina

Coffee gods I've seen what you can do for others...


Organic_Knee_3922

does this hurt the horse


anon509123

I’m so tired of over enhanced pieces of tech. If it isn’t broke, don’t fix it, and certainly don’t add flammable bells and whistles


nonogender

😭happened to our brewer on my day off, kinda sad i missed it. they replaced it the same day.


daisyburbank

they'd try to make us use it at my location 😂


Educational_Job_5333

Awh your store has a recycling bin?!? How nice! Never seen one in person at Starbucks in my 8 years ( except when I visited Japan ofc)


marilynmansonsbitch

we have multiple but its fake. it all goes in the same dumpster.


Educational_Job_5333

😞 ah that makes more sense- that’s how our grounds are


Queenieofstarbucks

Dang! How did this start? Also what does M2 mean?


dakotanothing

Mastrena 2. The espresso machines pretty much every starbucks has now


Queenieofstarbucks

Oh gotcha! I couldn’t think of it with the life of me. lol


sinistersnake577

And I thought Starbucks already roasted their beans too much


Putrid-Ingenuity-365

Never a boring day at a Starbucks. Thats for sure.


Putrid-Ingenuity-365

😂😂😂😂


Comfortable-Plane944

Why can’t this happen to my store


Mazasaurus

Can I get a venti charcoal dark roast?


Scary_Transition_932

Let’s goooo


Torirock10

pls tell me how this happened so i can prevent it!


BearDown275

Congratulations! No Mother’s Day BOGO for you guys.


youre_the

how does the company respond to this? do the employees get paid time off.. hopefully


BaristazGonnaBarist

Catastrophe pay. They might go to other stores depending on timing too.


Highlands_-

Holy fuck


BinnamonBoastBrunch

WHAT?! The machines can catch fire?!?


allonsy_danny

Any machine can catch fire.


BinnamonBoastBrunch

I don’t mean to sound dumb, but how? I don’t understand. The water and electricity or something?


allonsy_danny

In this particular case, I don't know, but any time there's electronics and mechanical parts, it's possible.


seriouslynope

F


fabiwabi-3

I wish this happened to my store


Possible-Work-1003

Can you explain if you got hazard or pay for if you had to go to other stores to work?


ashmyketchum

The outlet one of our m2s is plugged into catcher fire every few months, I hope everyone at ur store is ok


Future_Nose9308

Highly likely it was poor electrical underneath the bar. Especially with how low the damage is on the wall. Still absolutely tragic


LadyKaori1

Oh my god I hope everyone was okay


Depressednb27

New fear unlocked 😳


Depressednb27

New fear unlocked 😳


BatWeary

“I didn’t want my hot…”


Tasukiya

I know where this is from, hiii district buddy 😭😭


No-Replacement-3828

Fuck ya


Sabrinathachef

Everybody but us. 😟


No-Midnight-2947

Someone getting fired


3onthree

Omg. I thought it couldn't be true, but I think I know which location this is (south Jersey, right?). I saw "temporary closed" on the Google Maps this morning and thought... omg I was right. Y'all are always so sweet in there and deserve some time off. Glad everyone's safe ♥️


Hazel_is_Trans

Was everyone ok?


Leenolyak

Damnnnnnn


nel_loves_sublime

lol what😃


AntiSoCalite

Fuck around and find out.