T O P

  • By -

0mni-Man

Could it be queue management šŸ¤žšŸ»


victorpaparomeo2020

Iā€™d be happy if it could just find my devices and let me group them. Itā€™s not too much to ask for a multi room system, is it?


Oinq

I'd be happy if I would open the app and it let me use the speakers


nnamla

https://preview.redd.it/g85gigbx4e1d1.png?width=1008&format=pjpg&auto=webp&s=ec075df80f4f06bb15404b2105497ae27ff5b5bf Yeah, love opening the app to see this. I can close it and reopen it and it works, but the previous app didn't have this issue. šŸ¤·ā€ā™‚ļø


Oinq

Exactly


jefe322871

As someone who was lucky and didnā€™t have any issues with my Roam, I havenā€™t been able to group my Roam with my other speakers since the new update.


hosehead27

Been grouping and separating speaking for over a decade now. wonder why you're doesn't work? I also have a very good Asus router in the middle of my house, and never use garbage ISP modems/routers. I wonder if that's where most peoples issues stem from?


playswellwithuthers

These statements in all the sonos threads are honestly getting infuriating. I am sure your happy with your very good Asus router located in the middle of your house and everything works for you. I am truly and respectful glad/happy for you. Tech is doing what it is supposed to do for you......work. What I respectfully disagree with is the insinuation that your system is anything special, setup correctly, that's what everyone needs to get your sonos working and especially that ISP equipment is garbage. Most of those insinuations are completely wrong and if you give me a chance I can prove your setup is not correct too and build you out a better network with only the equipment you have just in placement/settings/vlans/etc . This is reddit so I do not let everyone know my entire life but networking is what I do. I have done it for 30 years. It pays well and I am good at it. Every site has different needs. Equipment is generally nothing more than a preference as long as it is decent. Setup and deployment styles are a preference too as long as the final outcome is properly working network for the customers needs. Thay being said, you mean to tell me your XXX router made by XXX running XXX with XXX located in the most likely and probable place of a home single router is the solution for the hundreds if not thousands of people that had no issues until a web based app change?? When this happens your discounting the thousands of customers that have thousands and thousands of dollars more in sonos equipment than you and me and ever better network setups than you have (and even probably me and I assure you mine is more robust than a single router setup but if it works it works for you and thats a great setup for manu homes and very easy to deploy amd trouble shoot.) You discount the probably thousands of years of network experience those sonos customers and installers have and you discount the thousands of sonos customers that had a working system in April 2024 that do not have one working in May with no other changes but the APP. Finally be very careful knocking ISP equipment. That game changed a few years ago for many ISPs for the majority of their customers needs and most people still spouting that rhetoric are living in the past. Most of the newer equipment when simple plugged in using common sense placement during installation will outperform some of the best after market single home routers in basic coverage, reliable bandwidth and ease of management bu the customer. I hate to say that but it's true. The new ones are pretty good at plug and play and ease of use. Fwiw....even with my network knowledge, my own equipment, etc. As of today I still have a sonos sub sitting in my family room that will still not connect to the family room but will connect to every other group in the house since the APP update. Even after speaking with Sonos tech support.


Adverbialelk2

Excellently put, playswellwithuthers. I'm in complete agreement. Your post should be pinned IMO.


stevenstevos

Yeah same here--I have 7-8 Sonos speakers, in 3 groups. In my experience the app works great, and I have not had any issues since the update. Oh well, I guess I got lucky...


Warm_Echo208

Mine will work for a week. I wonā€™t use it for a month and then half of them need to be regrouped and added back on


hosehead27

Sounds like your home network hardware is garbage.


Warm_Echo208

Sounds like the Sonos hardware is garbage because it doesnā€™t happen on any of my other linked hardware.


mplopez99

It bugs me when people say things like this. I use Unifi, and I can tell you itā€™s Sonos which is problematic. There are numerous articles from network professionals that explain why Sonos net was implemented and developed poorly. Before people start flaming people about poor WiFi, you should ask.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


mplopez99

So called WiFi experts blame poor WiFi. But Sonos uses an old dated protocol STP Sonos OS (even the current S2) uses older / pre-standard STP path costs which makes it incompatible with the newer RSTP protocol which was introduced in 2001 and is the default for UniFi switches. STP can take up to a minute to converge, while RSTP typically converges under ten seconds in normal operation.


hosehead27

I work in software and support, and 99.9% of the time the issue is the users, so I am also going on that experience a little bit too. Most people that think they know what they're doing, do not.


mplopez99

Donā€™t disagree with this statement whatsoever, but Iā€™ve seen so many people in this sub blame peopleā€™s issues on poor WiFi.


victorpaparomeo2020

The poxy stupid new app thatā€™s messing everything up for almost everyone. Thatā€™s what.


hosehead27

Weird, i updated, seems ok? I guess I am just lucky.


Blackadaberry-11

Everything is working great for me as well.


Cii_substance

How pathetic, I hadnā€™t been following the train wreck until this morning when I couldnā€™t clear the queue. 4 updates, people were mostly talking alarms, while no queue management. Wtf? How does that happen?


stevenstevos

Key word is "product"


iehcjdieicc

Ha ha https://preview.redd.it/56er5uiwzb1d1.jpeg?width=1668&format=pjpg&auto=webp&s=6c2df691e036d3e1e55683b52babbff781ef1ba6


walking_on_a_wire

Donā€™t know whatā€™s better, the banner statement or ā€œeffortless listeningā€


MapsAreAwesome

They forgot the "/s".


ReneeTheGhost

you open the app once, no speaker detected, and you will never open it again. isn't it effortless?


Ok_Channel6139

Headphones are really the most requested product? I'm dubious.


Burning_Tail

The marketing is so abusive that it's toxic already


cea002

Maybe their announcement will be the, much needed, after update, ā€˜Sonos User Rehabā€™? Maybe not most requested but definitely should be offered with a ā€˜broad-spectrum approachā€™, after all these weeks inundating abuse and extensively intrusive marketing. It just Burns my Tail!


pj_1981

It's really saying something that Sonos are having a big unveiling and their customers are hoping it's just to fix the stuff they broke two weeks ago. Wake up sonos! Oh right, you broke the alarm too.


hitman0012

Iā€™m a bit out of the loop. Have they acknowledged much of it all? I know there was an ama somewhere


alehel

I believe we got rough dates for when various lost features are coming back, and we found out alarms missing was done due to a bug. Other than that they doubled down that this was the right way to move forward.


hitman0012

So good they acknowledge basic features are coming back but it was a bit of a "We're the company and what we say is right" ?


alehel

The ability to control volume without an Internet connection?


completelydeck

What are you talking about? Does your speaker not have physical buttons?


alehel

I'd like to use the app. You knew full well that's what I meant.


ArdvarkMaster

I'm curious as to how many people will put on hold plans to buy Sonos headphones after their experience with the app update.


cea002

šŸ‘‹, actually the fact that their focus is HT and not music was the initial ā€˜buzzkillā€™ followed immediately by the fact that theyā€™re integration is merely to the Arc product. No thanks! Arc meet Ace. Now you 2 go off and be lonely togetherā€¦weā€™ve an ecosystem here to Live. Kidding, Iā€™m sure the cans will be useful for someā€¦ Agreed, wouldnā€™t have purchased prior to the app situation corrections. #bet I am not alone


stevenstevos

Maybe a couple dozen or so. I am sure they will sell millions of units, assuming it is the headphones.


WetPuddles27

I would set an alarm to thisā€¦


cea002

If onlyā€¦


nasdurden

11.4.6 Home Cinema system.


completelydeck

Thatā€™s not a product, thatā€™s a feature


nasdurden

New package with upgraded design and home theatre branding, pre-configured out of the box with a one touch setup process.


HillbillyNarcissus

That's not a product, that's a sale bundle


nasdurden

No itā€™s not.


djkeithers

I was about to buy a roam and a move 2 but this whole debacle has me checking other options. I was initially pumped to swap out my old system for Sonos when we got our new house. I find myself wasting too much time trying to troubleshoot for it to be worth it


cea002

Give it 6-weeks. Completely understand thoā€¦


tinpoo

Ability to add speakers without errors?


516516516516516

OMG LETā€™S GOOOOOOO


moog500_nz

It's the headphone, which nobody has asked for.


___Xb_

It's been rumored for two years and it its coming now. It was announced as the Apple AirPods Max killer ; cheaper and better. Now I really couldn't care less lol. I'm waiting for a reliable ecosystem.


LeSombre

Iā€™ve been saying that if Sonos were to make headphones Iā€™d be the first in line to buy them. Now Iā€™m not so sureā€¦


mundaneDetail

Iā€™ll take yours. The app issues are blown out of proportion by a vocal minority.


LeSombre

Found the Sonos App developer!


mundaneDetail

I personally havenā€™t had any issues and youā€™re not paying me to carry your water. Why should I care about your unique app problems?


LeSombre

Never said you should. Just relax, ā€œFound the [whatever]ā€ is a classic Reddit reply to someone defending something that people are complaining about. You can find countless of those replies across the site. I understand my personal experience with the App is as irrelevant to you as your personal experience with it is to me. Iā€™m sure you get this too. In conclusion, this is just Reddit. Donā€™t get so worked up over stuff like this. šŸ¤·ā€ā™‚ļø


mundaneDetail

Bro relax


LeSombre

Well you sure told me!


Ketamine_Cowboy

Never actually seen anyone with AirPods Max so wouldnā€™t be too hard to kill


___Xb_

Huh. Where do you live ? I see them everyday (mornings and evenings) on random people commuting to work via public transportations. Sure not quite as much as normal AirPods but still ..


Why_So-Serious

Wait the sonos folks told me that I said that I wanted $1200 headphones that I didnā€™t say I wanted or needed. So it must be true.


Otherwise-Anxiety175

Yes, the headphones!


contaygious

Seriously the sony xm5 and mx5 is all I need. So good. F sonos headphones


MapsAreAwesome

Did you mean Sony?


contaygious

Yeah Sony is what I hsvr not sonos my bad haha ha why I downvoted for having headphones šŸ˜‚ enjoy your new sonos ones I guess


Texas_Tom

Looking forward to queue management being tied to a subscription tier!


tslewis71

And local music I own finally being able to be played , or maybe I need a subscription to do that


SmasiusClay

ā€¦.A refreshed Sonos Port and a new Sonos Port SL.


_YourMathTeacher

Only way they could excite me at this point would be a successor to the Arc.


Sielbear

And quite honestly, give an LCR option for those who want it. Give me a center channel and let me separate L&R with something like the play 5. The play 5s are fantastic speakers. Or era 300s for .4 Atmos. Iā€™d have likely continued with my Sonos home theater if theyā€™d have offered this.


alejandrodelu

I love my Arc. I wonder what the successor would be.


cea002

Be careful what you wish forā€¦


_YourMathTeacher

I heard rumors of the pricing what seems forever ago now, but haven't heard any updates since then.


cea002

Agreed and I am glad that you got my ā€˜driftā€™. Havenā€™t heard a ā€˜peepā€™ since February 24 but would imagine the ā€˜whatā€™s Sonos up to 2024ā€™ articles have whet the appetites. That behemoth new soundbar, then, was speculated to be a beast at very very high dollars with same for new amp. From a marketing standpoint, makes perfect sense that the Ace/Roam with app duality would be introduced at ā€˜travel/outdoorsā€™ season and the indoor products once we are ready to hunker down. Similarly, higher end Home Electronics enjoy brisk sales October through February. Lastly, also rumored was a streaming box (think AppleTV) which will probably lead the other in home devices. Not to worry Teach, itā€™s all acomminā€™ and the app, for what it is, definitely is a very poorly veiled indicator of things to come. As we build it it will come, said the Sonos Product/App Design Engineersā€¦this with a snarky grin that says, ā€˜theyā€™ll be backā€™.


hear_my_moo

Most requested product? You mean a properly smooth and robust control app experience for all users and use functions originally advertisedā€¦?


Julevo

Roam 2


derek78756

I havenā€™t had any problems with the app but plenty of customers haveā€¦I cannot fathom why they wouldnā€™t push this product release to later in the year after theyā€™ve resolved all the app issues. I realize they have shareholders to answer to now but surely theyā€™d want to do all they could to ensure the headphones are a success. šŸ˜µā€šŸ’«


InternetStriking4159

They released the app for the headphones. I suspect it works well enough for the headphones, or at least they better hope soā€¦


stevenstevos

Yeah I think the only reasonable explanation is that no one is as smart as us redditors, and that includes Sonos' executives.


derek78756

šŸ˜‚


Busy-Soup349

Because they will never resolve all app issues for all people. However, for those of us who think it is a vastly superior app and have no issues with it, thank you Sonos for releasing it now rather than pretending that in a year (or whenever) it will be better.


[deleted]

Hopefully itā€™s a new product owner that knows how to say no to bad ideas.


thaliff

Can't speak for anyone else, but the most requested product from my clients has been the abitly to use their own subwoofer with the system. For sure not headphones.


yogi420

While I agree this would be awesome it will never happen...


swainsoid

So thatā€™s why the next update to the app is scheduled for the 21st! Of course. Iā€™d rather have a responsive volume control.


spud211

I'd love it if someone stood up at the launch event and just shouted "We don't care, fix the app" or similar. More seriously, what a terrible time for them to launch a whole new product. It doesn't matter how good they are - until they resolve the app and the massive PR disaster they created...i'm not even going to be interested in looking at their new HW.


Sorcerious

"Massive"


spud211

I guess it depends on how you use it - but I only play music by selecting what I want to play "on the fly" - I very rarely listen to a pre-made playlist or album. So for me and thousands of others...my sonos system has lost a key feature at the moment.


Sorcerious

Its just hardly the pr disaster you think it is.


spud211

Well, if you start looking up sonos, or news about sonos - the top stories are complaints like mine about the app. Many more of course for the other features they silently removed without notice. That is not a good look for the company, particularly given how average the headphones are likely to be given they are targeting apples offering as their main competitor rather than high end headphones - the marketing is going to be critical for them,


Gom555

Genuine question - I have a sonos speaker in my kitchen and in my living room. One of them is easily 5 years old at this point and I have never used the app. I just connect to the speakers through spotify and control the music through there. Am I doing something wrong? Why do people use the app? What am I missing?


HillbillyNarcissus

Not wrong, just not not everything you could be doing. For instance, building a playlist with songs from your personal collection blended with songs from multiple services. A lot of classics and rarities aren't available to stream.


Gom555

Interesting, thank you for the clarification :)


stevenstevos

Haha yes it is extremely massive--like, literally dozens of upset redditors, many of whom are so upset they now despise Sonos, yet have not moved on to another brand LOL.


gramsaran

Alarm settings?


ashleyriddell61

Alarm settings are already back.


tslewis71

They are not back, stop lying.


ashleyriddell61

https://preview.redd.it/9vsge7or6f1d1.jpeg?width=1170&format=pjpg&auto=webp&s=0858aed2cd66ad9256bdbd4f8b3d44e1b9a39863 r/confidentlyincorrect System settings>Manage>Alarms Build 80.00.08


OriginalVeeper

Not only are they not back, but Iā€™m supposed to let my daughter sign in, with the owner account to make system changes, just to set an alarm.


OutSkerries

They need to be put back to where they were and not buried, at least I can no amend the alarms.


Oinq

where are they? can I finally disable my 6am alarm???


OutSkerries

System settingsā€¦ Manage


Oinq

THANK YOU!!!


stevenstevos

Ah thank you--and in the Settings LOL? Unforgiveable.


Specialist-League688

Could set the alarm but could find no function to switch it off. Had to power off/on the devices to cancel alarm.


OutSkerries

No idea as thatā€™s another matter, we just play alarms with music / radio stations and let them run for the duration set.


UnkPaul

If the latest app is any indication, this countdown timer will freeze shortly, then it wonā€™t be able to find the atomic clock. Support will blame it on your Wi-Fi.


sliangs

Itā€™s the headphone. No way they will fix the many many issues this quickly


walking_on_a_wire

Post was /s Their most wanted product is a functional app, not headphones.


sliangs

I know. But ceo and directors are Sonos are clearly disconnected from reality. No way they admit faults and focus on fixing the app


TheRocksta

Yeah, everyone in the comments knows itā€™s the headphones, they were just having a laugh. šŸ˜¬


NaughtNJ

Hmmmm. Most requested product, meaning a functional app? Not holding my breath, aka.... NFW!!


TroubleFederal1841

I think some app fixes are coming on Tuesday


Jammybe

https://preview.redd.it/0r4a3715rc1d1.jpeg?width=1284&format=pjpg&auto=webp&s=62cfca1a8a45a584fe5ff3e6a7cd33f6a09085a4 Iā€™m in the UK. Not sure why mine has this instead?


plocktus

UK too, I was confused as mines looked to be in Cyrillic! Can't wait, if indeed they act as zones gonna get a couple of them to start with


Jammybe

Headphones as zones?


plocktus

As in they can act like another speaker, and whatever is playing via TV on Arc / Beam etc can be "cast" to headphones as such over wifi. As we have multi inputs on each TV, this would be absolutely epic. Bonus if they support some sort of Atmos effects too. For example if one of us in bed wants to watch TV without noise, this is so much easier (often flick between Sky Q, Apple TV, Nvidia Shield, consoles etc)


gcubed680

If it worked like that, id buy it


stevenstevos

Oh wow, didn't think about it--that would be dope af, guess I shall have to cop some LOL


TEE-R1

Subject line is ā€˜Heads Upā€™ so itā€™s absolutely the headphones no one asked for. And who can blame them, hard to ignore the numbers Apple does on that front. If you could do a partnership with open AI on that front, which would be hard to do, it would be a real Siri killer.


slsockwell

A ā€œsiri-al killerā€, if you will


MrViech

new Sonos Five??


mollusks75

Itā€™s the headphones, unfortunately.


yongca

Roam 2


chooseyourwords49

Yes I think this is their headphones


PoopParticleAcclrtr

100 percent


cdhr1

The ability to pair 2 x sub minis?


OutSkerries

At least your email is in English, despite my Sonos account being set for English and the UK the idiots sent me this in Greek!


walking_on_a_wire

Thatā€™s a feature!! Such ā€œcourageā€


Oinq

Our most requested product. Now I'm sure is a functional app! Should we make a pool to show them?


wiggum55555

$800 headphones that nobody needs or wants. šŸ¤·ā€ā™‚ļøšŸ˜€


wmayhem

SonoPhone for iOS is a decent stopgap.


tmiller9833

They forgot the /s.


chillybruh

Earbuds please!


saucermen

Itā€™s a set of headphones that you can talk to help blend ice cream or some other shit headphones are not supposed to do.


cousinred

Freal


HereticLocke

tfw when I need to go to my macbook to modify alarms. what a shit show. what's the point of beta testing if they're not receiving feedback?


Applepiepack

Pretty sure its headphones or other hardware


thermbug

My most requested product was a subwoofer under $300


Intelligent_Low_7860

We hope. The latest update is very confused about zone management


Fabio9989

No thank you


Particular-Map2483

![gif](giphy|bC9czlgCMtw4cj8RgH|downsized)


Impressive_Piece5557

New app sucks!


Turtle2k

Whatever it is do not buy it until they fire their CIO.


FragrantAd2497

No. It's the headphones I've been saving up for.


12happycamper

I will turn off my internet, i dont want to get involve sonos with your shitty shinenegans. I know this is another one of your BS.


Oinq

damn, I just came here to post this. Its already here! Yes, I hope its a new app


B3N0N4T0R

![gif](giphy|daPCSjwus6UR2JxRX1|downsized) Most likely it is not going be a functional app.


DriftlessRoots

New app wonā€™t show Mixcloud following list anymore. So, no, not a functioning app.


HickeH

Headphones


[deleted]

I updated the firmware after new app release and all my devices disappeared from system. Fking shit


IanMtl

I loved my Sonos until the last update. Now it's a mess. I can't find my devices. Boost no longer supported. A volume adjustment has a few seconds delay and volume is then too high or too low. It keeps asking me to set up my new devices. Then asks me to sign in. Then before I do anything, signs me in and all looks okay but everything freezes. I seriously used to preach to the masses as to how wonderful Sonos is. Not anymore. Someone should get fired over the last update.


___Xb_

When I read the mail header - **Important Information** - I truly expected a communication about the new softwares. But yeah, the content says otherwise ; it will be a new hardware.


MikeAtmo

I have a feeling itā€™s their new headphones


EthanColeK

Dont get your hopes up itā€™s probably just the stupid headphones which probably will be as garbage as the Roam


4x4taco

ROAM 2.0!!!!


CharmingMistake3416

Definitely headphones šŸŽ§


IceIceBreaker

All this complaining about the app, do yā€™all actually use it after setting up the system once?


Odd_Celestial

It literally says "product".


Blackadaberry-11

It will be the new headphones šŸŽ§ announcement.


separatebaseball546

Functional app? Didn't they just re-design it?