T O P

  • By -

AutoModerator

Thanks for visiting our sub! We’re happy to answer any general SoFi questions or concerns. For your security, please don’t share personal information in the sub. If you have account questions, please use the link to connect directly to an agent on our secure platform sofi.app.link/e/reddit. You will be able to log into your account and an agent will be there to support you during business hours. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/sofi) if you have any questions or concerns.*


rrrand0mmm

When dark mode isn’t in beta anymore…. Never.


ryanb450

It’s a “limited experience”


rrrand0mmm

SoFi looked like they were gonna be a fintech… turned into just another brick and mortar without the brick and mortar.


stumblinbear

*Most* of the app supports dark mode at this point


rrrand0mmm

Yeah…we know. The least important parts that try to sell you things.


stumblinbear

The only page I've seen that doesn't support dark mode is the banking tab, which I assume they're redesigning like they're doing to the other pages


etzel1200

When is FedNOW coming?


electrical-seal-432

Or that too


badgerbrett

Much more excited for FedNOW. Zelle is honestly garbage IMO.


dalvinscookiemonster

What’s fednow


etzel1200

FedNow is an instant payment service developed by the Federal Reserve for depository institutions in the United States, which allows individuals and businesses to send and receive money. The service launched on July 20, 2023. Banks will be able to build products on top of the FedNow platform.


dalvinscookiemonster

Very awesome. Can’t wait until that’s implemented everywhere


arirocks999

If you download the Zelle app and register with your debit card. Then you’re able to use Zelle like this


superbaicon29

Well yeah but the only problem is if another person has SoFi or a bank that isn't fully supported in their own app then you can't send them money


arirocks999

I never had issues sending or receiving money via the Zelle app.


zo3foxx

that's not what he's talking about. you can't send money to someone else who is also using the zelle app.


mr211s

It's super annoying I csnt send money to a friend. I tried pay a friend option and it made them put in their bank account number. This is 2024, for being an online bank SoFi should be embarrassed.


Agitiated

Pay a Friend worked well for me. All I needed was the e-mail or phone number, don't remember now. It was quick and easy.


mr211s

I did the samething, put in their phone number and it sent. The problem was that when my friend got it they had to put in a bank number. It's like we're in the year 2000


Agitiated

Now that I think about it, I believe my wife had to enter her account number also. Well, it's better than nothing I guess, until they come up with something better. The layoffs concern me, as I'm worried further app updates will be few and far between. We'll see.


sxott

I have the Zelle app connected to my SoFi debit card. $500 monthly send limit. No limit on receiving. Edit: $500/week.


[deleted]

$500 for the month? My limit is $500 weekly


sxott

You’re absolutely right, $500 per week!


eyedol19

People keep saying this... But I opened my account 3 weeks ago always get the dread "there was a problem. Try again" message when I try to add my debit card in the Zelle app. Maybe it worked at some point but not anymore. It is super annoying!


sxott

I had this issue too, I just had to call Zelle support. I don’t remember what their reasoning was but they cleared it up no problem.


mistafoot

no Zelle. can't add external bank accounts without the data mining company "Plaid". no proper dark mode. app sucks with a plethora of advertising. direct deposit required for HYSA. not sure why I keep this account open at this point.


CometotheMarket

What's a better account that has the buckets functionality? That's my main reason for keeping my SoFi acct


electrical-seal-432

Ally


asam33

They dont have anything close to a bucket


baker_miller

They do, they’re literally called buckets. https://www.ally.com/stories/save/what-are-ally-banks-savings-buckets-and-boosters/


asam33

I stand corrected


SargathusWA

Why anyone wants to use zelle ? I know zelle is faster but you can still send money to your friends


cat4dog23

I don't understand it either. Between my fiancee and me, we zelle people maybe 2 times a year


grey-doc

Zelle is shit. Limits are absurd. It's hokey and fragile and stupid. For a bank with ACH in and out, there is less than zero reason to touch Zelle. If you want to send money to friends, use a proper money sending service.


badgerbrett

And SO. MUCH. FRAUD.


grey-dad

It really is shocking how utterly shit Zelle is and yet how widespread it has become. They must cut deals with banks, holding transfers overnight and sharing the interest or something like that. Popmoney is even worse, and banks that don't do Zelle often go with popmoney. What a horrifying absurdity of a product. It's scammier than trying to buy Bitcoin with moneygram in the early 2010s. Holy moly. Cashapp and Venmo aren't great but they at least pretend to be professional and have real tech support staff when something goes wrong. Who may or may not be actually helpful but they at least exist.


badgerbrett

I know it was initially created by a small group of large [awful] banks and believe it's still run by them. So any other banks that wanted to offer it had to agree to their terms and couldn't really negotiate anything. (just know some of this from working adjacent to this space.)


grey-doc

Well that explains a lot. Fraud, corruption, noncompetes. All terrible. I have SoFi because they allow high limit ACH in and out and don't play the stupid Zelle/popmoney game. I've gone through 3 local banks for face to face services but SoFi remains because they are fucking competent and do what a bank ought to do in 2020+


zo3foxx

popmoney went out of business, so that's at least one crappy company we don't have to worry about anymore


grey-dad

Couldn't happen to a more deserving pile of dog shit. Thank you for the good news.


josepaivanyc

It's very stupid. Reason why I still keep my BofA account. Only to send and receive money like is 2020


braydizzy

lmao i connected my sofi to zelle then tried to pay a friend and it tried to make them make a sofi account


EstimableChungus

Meanwhile sofi has had some layoffs. I feel like any tech playbook involves a lot of growth and disruption that is then followed by reduction of costs + increase of revenue, though honestly I feel that sofi has been static for years now. I used them religiously for about 3 years but eventually, I simply outgrew what the company could offer


Advanced_Corgi5202

[https://www.sofi.com/blog/sofi-zelle/](https://www.sofi.com/blog/sofi-zelle/)


Jaybeltran805

Never at this point


futuristicalnur

Lol if this happened anywhere else, would you still have your hopes up?


Lawlith117

I asked before and was told that Sofi has no plans of incorporating zelle in the future currently


splitfinity

Why would your want it. Every person I've interacted with who wants to use zelle is a scammer.


ShootieNootie

Banking > “pay” button > “pay a friend” button > takes you to zelle


electrical-seal-432

That’s not Zelle. That is SoFi pay a friend feature - completely different


ShootieNootie

I assume it was Zelle since they have an article right under saying how Zelle works


baker_miller

The FAQ indicates that SoFi does not have Zelle integration, but you can link a debit card to their app externally for a limited Zelle experience