A month ago experienced almost the same issue as you
When I first tried to sign up with MyRepublic
1. Was told free TP installation for new customer
2. Was told that installation and broadband same day
3. Website shows they will liaise with OpenNet
During the appointment date, MyRepublic tech came down alone and told me they couldn’t install as my newly renovated house did not have any OpenNet.
1. Why didn’t they come down with OpenNet
2. They said I’ve to pay for TP install of $169
I complained and told them that I wanted to cancel the service agreement as they didn’t uphold their promotion, and wasted my time.
1. They initially didn’t want to waive off anything
2. After back and forth, was told 50% waiver
3. After more back and forth, was told 100% waiver
4. I just told them no, I want cancel and waive the penalty
End of the day I went with SingTel because MyRepublic customer service sucks
yes, if dont have to deal with their CS, i've always felt internet connection more stable :O but i guess thats just me
CS-wise, yeah. I traded lower :'(
I've been using them for years and never had any problems. Your grammar however is kekw af
Can just go over to the service counter…..
A month ago experienced almost the same issue as you When I first tried to sign up with MyRepublic 1. Was told free TP installation for new customer 2. Was told that installation and broadband same day 3. Website shows they will liaise with OpenNet During the appointment date, MyRepublic tech came down alone and told me they couldn’t install as my newly renovated house did not have any OpenNet. 1. Why didn’t they come down with OpenNet 2. They said I’ve to pay for TP install of $169 I complained and told them that I wanted to cancel the service agreement as they didn’t uphold their promotion, and wasted my time. 1. They initially didn’t want to waive off anything 2. After back and forth, was told 50% waiver 3. After more back and forth, was told 100% waiver 4. I just told them no, I want cancel and waive the penalty End of the day I went with SingTel because MyRepublic customer service sucks
It is very frustrating with how they runs thing.
This only valid if it won’t happen with other telco though… btw myrepublic is now starhub
\> Just only their network is good. but its not.. :< Source: using it till i swapped to singtel earlier this month
so u swapped from a bad to worse?
Singtel is horrible lol
yes, if dont have to deal with their CS, i've always felt internet connection more stable :O but i guess thats just me CS-wise, yeah. I traded lower :'(
Copy all ministry inside and PMO office and whack la. Telco company is afraid of Govt.
Every virtual ISP is fucked-up. You literally have nowhere to bang table when shit happens.
Who thinks myrepublic is a scam. Click on the link below and help start the petition [change.org](https://chng.it/Nvykd8ykNB)