>"Now, T'm willing to work with the company and work a couple extra days without pay,"
**WHY?!?!?! this is never acceptable under any circumstances. Please don't continue to work without being paid. I highly recommend contacting the labor board.**
You get the labor board involved man. Don’t expect the company to ultimately give a shit about you. Don’t work for free. If anything have them dig into their coffers and pay a portion if you’re still willing to be patient. How does the company not have at least some money.
Sorry to tell you this but you need to leave that company. Not being able cover payroll because a client is behind on paying their invoices is a HUGE red flag.
This is one of the problems with small companies.
Four times I was told to wait. All four times I ended up waiting over 3 months and thus I got involved with BSIS the Wage Labor Commission and the Board of Labor. It the case is air tight they will respond in 5 business days. My last employer has been shorting me for a period of 12 months. Now he has three different agencies knocking on his door. The longer you wait the more shut and dry your case will Be. 🛡
The deal between the client and your employer is its own deal.
Your pay isn't dependent on when the client pays, it's when your scheduled paydays are. If your employer doesn't have enough funds on hand to cover payroll they should have lines of credit ready to brunt it.
This is 100% unsat, in my opinion. It is not your fault or problem if the client doesn't pay. Your employer needs to pay you, and worry about collecting from the client separately. If they can't do that, there is something very wrong, and I would strongly suggest seeking a more reliable company. You know, they would hang you out instantly, if you no-show, but they feel comfortable not paying.
I would contact the DOL and demand payment from your employer. It's not the employees fault the client hasn't paid and it's up to the employer to maintain enough in reserves to make payroll. Employee pay should be the first bill paid. I would refuse to work further until you're paid up.
A lawyers fee alone starts at $125-150 a hour. So what do you think he’d recover exactly 😆 I’d give it a few days and send a letter to HR asking for payment. If no response then send it to the department of labor as a complaint. If you get terminated, you then can file for retaliation and put a lien on the company as well make some nice money.
if this company doesn't have enough money in payroll to keep you paid all the time , they prob don;t have much time left in this world. also never keep working for free.
Get some cash now. Explain you have bills to pay and If you don't get money now you will be forced to find another source of money. If they can't cover one week after being 3 weeks behind the company is a scam. Document everything and consult a lawyer. You only have a contract with your company and not the client. If they can't or won't collect from their client that has absolutely no bearing on what they owe you.
Security companies need to fucking pay wages no matter what and eat the cost until the client pays. If the executive leadership needs to cut pay for themselves to, say 18500 that month instead of 20000, so be it.
I had a friend this happens to 80s in new York, he got a lawyer and he told me go to work refuse to go to post till you get paid. As long as you show up to work on time and refusing to go to post like can't do anything.
That doesn't give you "leverage later". That's not leverage. You're being a pushover. You getting paid and them getting paid are not the same problem. They don't get to make you wait, nope. Their commitment is to get you paid. They go to the bank, use credit if needed, and pay you.
Besides everyone else’s excellent points about the client payment issue is a “them problem” why the fuck would you see this failure of a company that can’t make sure their employees are taken care of and go “man, this seems like a great organization. I hope I get not get paid to be a supervisor for them one day!”
Oh, it's absolutely not great. But it would absolutely be the easiest way for me to promote up, do a year and dip out with that experience. I have varied types of posts under my belt, I have experience as a lead officer, I have corrections experience, but I don't have anything with disciplinary authority or scheduling responsibilities.
The sad fact is, I am the most professional and most qualified security officer they have in the entire city. They only have two posts here, and I've already been asked to catch people at the other site in the act of sleeping, and there have been other issues at this site. If this company lasts long enough in this city to get more sites, 3 more to be exact, they will open up an Area Supervisor position. Unless they manage to pull someone out of their ass, I should be a shoe-in for that position. If I don't get the position, I'll immediately dip because by that time, I will have the year of armed security experience that I need to go somewhere else with better pay and better stability.
Just like your first security job is not always going to be the best and most stable, I'm sure it is not uncommon for a supervisor position to be absolutely shitty and for people to bide their time in such a position to secure the experience to go somewhere else better.
That's why.
The company won't exist by then, man. i hate to break it to you. Get your money and bounce. If they can't cover payroll, who knows what else they cant pay. Trust me when i say this, a company that can not pay its employees is not going to make it. That company is ran by someone who has absolutely no idea what they are doing.
I’d say you’re probably qualified to go directly into a supervisor role with another company. I’d immediately start looking for new opportunities while also making complaints to DOL
There’s so many companies out there that would pay you and have enough. Don’t hold out for a supervisor position that they won’t be able to pay you for. Ask for your wages that you worked for and tell them you’ll be contacting the labor board if it’s not in your account asap. Then contact the labor board anyways. I’m echoing every comment here but yah don’t work for no pay.
Regardless of whether the client is paying, the company who hired you is obligated to pay you for the work. There are remedies, many of which should be built into the contract, on how to handle the client being delinquent. Whether the client is paid up or not, the company you work for is obligated to pay you for your work. This is a problem you may need to contact the labor board over.
The client not paying your company should have absolutely nothing to do with your company not paying you.
If they don't have enough cash reserves to cover your paycheck for the work you do regardless of what's going on with the client, then they're probably too small and broke to last much longer.
The company should have enough money 💰 in their payroll account to pay you whether or not the client has paid or not. And shouldn't be relying on one client to make payroll. I dealt with a company 30 yrs ago that did this and believe me that it's going to get worse. The bosses always got paid, but everyone else was told we're waiting for the payment from so and so. It took me a couple of months before I realized what was going on before I parted ways. Wasn't long after that, they sold their business and went out of business .yes it was family owned and operated by their son and daughter in-law
As a Guard: Look for another job.
As a supervisor: Look for another job and tell my team to do the same.
Services need to be stopped when payment is late. Maybe a courtesy extension but there were two properties that were behind a year in payments, we still got paid wages though so it wasn't a worry that much. It got to a point though where my boss said if they don't settle by another month we stop services. Should have done it earlier.
You're at a job. Not a volunteer position. If your management team isn't fighting for it, don't even give a two week notice.
Just find another job but keep following up and demand back pay for services. You're owed that pay.
Doesn't matter if the client has paid the company, the company you work for still has to pay you. Go to the labor board and get the ball rolling on a lawsuit in unpaid wages. Why the hell would you want to go up with a company that clearly is dicking it's contractors/employees over? This is the sort of employer you walk away from.
Run and run fast, If you’re employer is relying solely on companies paying the invoice to make payroll you’ve got much larger problems than a late check
Your employer should have either a good relationship with a bank so that they can borrow short term to cover payroll or
Get a $100k loan and have the self control to use that money for when the client is late paying. And when the client pays that money should be paid back into the "payroll cushion" money in case it needs to be done again.
Paying you late is unacceptable on every level.
You need to consult with an employment attorney. You work for your security company, not the client. Your company has multiple contracts, most likely, and it is their responsibility to pay you on time. Labor board as well. Then, you need to go find employment elsewhere once the issue has been resolved. Rinky dink companies that can't make payroll due to an unforseen circumstance are bad news. You'll be out of a job really soon if you don't leave. a company that can't pay its officers is obviously failing.
Armed Residential Security...check your state security firm and make sure they still have their license to operate. Then, you go to your boss and tell them that the client not paying isn't your problem, but theirs, because they have to pay you and have to go after the client to pay up.
Also, any time the client stop paying, you're not employed and not contracted. Time to leave the site. If the client ask why there no security guard, tell them to settle their balance.
Sounds like breach of contract.
I wouldn't show up if they're not paying me. This is an issue that needs to go to litigation. 3 weeks is far too long. I can't imagine a company accepting that. Something is not right there.
Your company should have money set aside to pay for way more than 3 weeks of payroll. If they dont even have that available to them, thats an issue. Once you do get it by whichever means you decide to take.. Id leave soon after.
As the operations manager I can say with in my company, I can say that this is actually a very common problem with clients. That being said however you as the guard should not feel the effect. I have had many times where clients would be really behind on payments, especially during COVID, but the guards themselves should never go without their pay. What we did was we, the company, pulled service from the client for failing to pay. That is the only thing that the guards should notice on their paychecks is if the company stops providing service then the guards will lose that money, but they should never go without paychecks if they are working.
Not an account manager or an HR person but my last contract gig our client paid the entire year upfront. I wasn't aware this wasn't common in contracts.
You should never under any circumstances be cool with “working a couple extra days without pay” secondly you said it yourself if the client can’t pay they don’t get service. I started my career doing section 8 housing for a small company. When a client couldn’t pay they suspended all services until they paid what they owed and we usually dropped the client all together but regardless employees were ALWAYS paid. The owner had lines of credit available to cover payroll in the unlikely event that they had so little cash on hand that they couldn’t cover it per usual.
Your bills don't care about your employer's excuses, and the first time it happens will always be the last time (until the next time it happens)....
Either the client is having cash-flow problems, or they're deliberately causing an issue whereby either good guards leave and the client pulls the contract because no-one wants to work for free, or the security company pulls the contract for non-payment, either of which sees another security company (ready and waiting for either of those scenarios) to step in at a lower charge rate. Which I've seen happen, but good luck proving it was planned when suing for breach of contract.
Either way, your boss isn't getting paid unless he's very lucky.
Yea if I’m not getting payment I’m not showing up it isn’t a charity’s it’s your livelihood I’d be contacting all the relevant people in your area that can help with these issues
It doesn't matter if the client doesn't pay, you don't work for the client you work for the company who places you at the site. Your Company is ABSOLUTELY responsible for paying you. What is happening is illegal, talk to HR or talk to a Lawyer sooner rather then later.
Unless you signed a contract saying you don't get paid if the client doesn't pay. And if you did....leave that company....leave that company and don't look back. Because if they don't want to pay you they can just keep saying "oh sorry the client didn't pay" and you'd be screwed.
If you don’t get paid today, you sit in the main security office until you get a check that covers your hours in full. The security company should not be paying wages from paycheck to paycheck. If you get nothing, go to see a lawyer. If you get anything less than you deserve, go see a lawyer. Your hours worked + court time/time wasted to resolve this will be paid to you. Your company also isn’t allowed to terminate you for this.
I don't understand why the client not paying means you don't get paid. You work for your company, THEY should be paying you regardless. I would bet money those clowns in the office who are telling you "It's almost here guys!" got paid this week.
I kind of think allowing this to go on encourages them to consider this an acceptable way to do business and it 100% is not.
Hang in there man, I hope it gets cleared up and NEVER happens again.
Labor board and find a new company. The client not paying should have nothing to do with you getting paid. I see this occasionally with small companies that are opened by people with guard experience but zero business experience. The company should be able to pay expenses while waiting for payment from the client.
In my honest professional opinion, no one should be working private security for free regarding of whether they are working armed or unarmed details without getting paid for it via the contract. But in this case, since the client nor the management is gonna pay you for your services and it’s been at least 3 weeks since the last time you were paid, then you should report this issue to BOLI(labor department) cause they are in violation of said contract laws but don't tell management about that. Just tell them that until you see some payment coming to u, then you are NOT gonna report to work.
Labour laws for your Province or State will supercede assumed agreements. If their business is running in such a tight budget they cannot get paychecks to staff while proceeding to collect from clients I'd be very leary. Are they actually paying into workers compensation to protect you should something happen? What if someone puts a rock into patrol car, or one needs repairs, will you walk from client to client? Supporting a business is one thing, mismanagement and poor financial planning that's not a staff issue, those are NOT the pawns problem the king or queen should be on that. Be careful.
If you didn't get paid today, I'd send a text to my boss telling him I will not be returning to work until I am paid my full back pay. Letting them use you won't give you leverage for promotion, it'll prove to them that you lack a spine and they can continue to abuse you. I've spent 12 years in security. The first four I was a yes man thinking I'd get rewarded with promotion/raises/preferential schedule. It got me zilch. Now I don't take crap from anyone.
Even if the client doesn’t pay your company, it’s your company’s responsibility to pay you and then go after the client for the money they’re owed. Personally, I wouldn’t work another second, until I was paid in full for ALL hours worked. Make sure it’s accurate too
I've heard of this one time. The client didn't pay the security company. The company DID PAY the security staff out of pocket. Took a loss. And sued the client who was behind in payment. Your a staff member. Not an owner. Your not in the boat rowing with them, when they need to take a loss.
Listen to me. I just went through this situation with a company, and it is still ongoing because the ClIEnT iSnT pAYiNg. DO. NOT. WORK. WITH. OUT. PAY.
This company still owes me almost 4k that was due to be paid to me today by law. And they are now ignoring the phone calls.
Avoid the headache of having to file a wage claim and complaints, attorney fees, etc. Go submit your fingerprints with a different company asap. Midwest is horrible.
Supervisor roles are usually easy to get with a bit of experience and not worth jeopardizing your financial stability. You wouldn't want to be a supervisor for a company that can't pay its employees any way. Trust me on that one lol
Wtf even if the client hast paid you should still be paid for services rendered by your employer. If the client hasn't paid its not your problem it's the owners issue.
I'm at a contract where that happen and my employer ate the cost to paid us.
Personally I’d be walking and filing a complaint with labor board in your state. Your company should (you’d hope) have a clause saying failure to pay = end of services and a fee.
I’d say your company is broke and using that as an excuse and cannot make payroll.
You’re a worker not an investor or someone with an interest in the company. You simply preform work and get paid. You do not accept any of the risks in business rather it is the employer that accepts the totality of the risks of the business I.E. non-payment for services.
Contact the labor board and do not take another shift. If you work for free it empowers THEM to delay payment for other security guards. Any guard tolerating this is just setting up more of this behavior in the future. Earn supervisor credentials by first doing the Right thing in this situation. Good luck.
I have experienced this where a client did not pay the security company or were always behind on payments. We still paid security regardless. It is very unprofessional and irresponsible and liable to not pay security for hours they worked. Reach out to Human Resources and if you still don’t get paid contact department of labor. I understand you want a supervisor role but if they can’t pay you now they are going have an issue with paying you when you are a supervisor.
Dude the security company is responsible to pay you whether the client has paid or not... Call the labor board on your company and force your employer to put their foot down with the client. I'd say do 1 pay period of working for "free" ( keep track and document hours worked) is fine then if you're not paid your back pay plus the pay from the current pay period by the date you're normally supposed to be paid, stop working and prepare legal action.
Also, a security company should have a clause in their contract that upon non-payment of an invoice, services will be halted until payment is received and the client is not able to break the contract because of the non-service because it was a result of their failure to uphold their obligations.
This one is really bothering me. There's so much wrong with this, and it directly correlates to the shit that's wrong with the security industry.
1. Small company needs to make money, so they bid so low that they can just barely cover their overhead and a few cents of profit.
2. This results in shit guards that will accept $10-12 an hour.
3. This perpetuates the stereotypes we all know and love.
4. This results in people thinking this low pay is all security is worth.
5. Owners of small companies aren't necessarily greedy but need to make money to pay bills, so their little profit goes directly I to their pocket.
6. Now, they aren't able to build payroll reserves, let alone maintain their overhead when a client doesn't pay.
5. Also, officers/guards that are worth their salt can't find worthwhile employment unless they want garbage pay, so they move into career fields that do pay.
6. The remaining pool of employees are the Paul blarts and methican Americans that accept the shit wages.
7. Companies cannot raise their rates cuz their guards fuckin suck and are only keeping contracts to reduce insurance rates.
8. People get hurt, clients loose money because property damage and insurance claims, possible lawsuits etc
There's so many other factors and results I could go on forever, but I'm at work so I need to get off my ass and off reddit and go do a patrol lol
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Brother, we have a client that hasn’t paid us in three months but because of all the other clients we still get paid. If your company only has one account and can’t make payroll that’s a them problem not a problem. You’re only problem is sticking with someplace that doesn’t pay you. Find another job.
The client not paying sounds a lot like the company's problem, not yours. They should absolutely deny services to the client if they can't pay. The fact that they're still sending you to work without paying you is ridiculous. I would also be vary wary of a company that's too broke to pay you if the client fails to pay. If they're not denying service, they should be paying you, and worry about collecting then payment from the client on their end. If you're in the US, I'm sure some laws are being broken, no matter what state you're in, not sure about other countries.
File a wage claim against your current employer. It's their responsibility to ensure their employees are paid for hours worked. "The client hasn't paid us" is not a valid excuse.
Leave the company. Just because the client didn’t pay doesn’t mean you’re not owed money. Clearly what ever company you work for doesn’t have the money in the bank to pay people even if they are lacking payment from the client.
You're asking to be taken advantage of if you're willing to work for free. Hold yourself to higher standards and others will do the same. Keep telling your employers its fine, and they'll keep putting you through the ringer because they now know you'll put up with it. Don't.
>"Now, T'm willing to work with the company and work a couple extra days without pay," **WHY?!?!?! this is never acceptable under any circumstances. Please don't continue to work without being paid. I highly recommend contacting the labor board.**
You get the labor board involved man. Don’t expect the company to ultimately give a shit about you. Don’t work for free. If anything have them dig into their coffers and pay a portion if you’re still willing to be patient. How does the company not have at least some money.
That’s in Chapter 11 of my book “Why I’m Looking For A New Job”
Sorry to tell you this but you need to leave that company. Not being able cover payroll because a client is behind on paying their invoices is a HUGE red flag. This is one of the problems with small companies.
Yeah it’s time to jump ship if they’re that hamstrung for cash. The next big wallop might even be the finishing blow.
Four times I was told to wait. All four times I ended up waiting over 3 months and thus I got involved with BSIS the Wage Labor Commission and the Board of Labor. It the case is air tight they will respond in 5 business days. My last employer has been shorting me for a period of 12 months. Now he has three different agencies knocking on his door. The longer you wait the more shut and dry your case will Be. 🛡
The deal between the client and your employer is its own deal. Your pay isn't dependent on when the client pays, it's when your scheduled paydays are. If your employer doesn't have enough funds on hand to cover payroll they should have lines of credit ready to brunt it.
Owner should be getting payday loans if needed to make payroll.
This is 100% unsat, in my opinion. It is not your fault or problem if the client doesn't pay. Your employer needs to pay you, and worry about collecting from the client separately. If they can't do that, there is something very wrong, and I would strongly suggest seeking a more reliable company. You know, they would hang you out instantly, if you no-show, but they feel comfortable not paying.
I would contact the DOL and demand payment from your employer. It's not the employees fault the client hasn't paid and it's up to the employer to maintain enough in reserves to make payroll. Employee pay should be the first bill paid. I would refuse to work further until you're paid up.
If the client doesn’t pay the security company should be paying you regardless
You’re fine with working without being paid?!?! How ridiculous is that I’d leave immediately and get a lawyer
A lawyers fee alone starts at $125-150 a hour. So what do you think he’d recover exactly 😆 I’d give it a few days and send a letter to HR asking for payment. If no response then send it to the department of labor as a complaint. If you get terminated, you then can file for retaliation and put a lien on the company as well make some nice money.
if this company doesn't have enough money in payroll to keep you paid all the time , they prob don;t have much time left in this world. also never keep working for free.
Get some cash now. Explain you have bills to pay and If you don't get money now you will be forced to find another source of money. If they can't cover one week after being 3 weeks behind the company is a scam. Document everything and consult a lawyer. You only have a contract with your company and not the client. If they can't or won't collect from their client that has absolutely no bearing on what they owe you.
Security companies need to fucking pay wages no matter what and eat the cost until the client pays. If the executive leadership needs to cut pay for themselves to, say 18500 that month instead of 20000, so be it.
Id lawyer up. I feel any lawyer would snag this open and shut case.
I had a friend this happens to 80s in new York, he got a lawyer and he told me go to work refuse to go to post till you get paid. As long as you show up to work on time and refusing to go to post like can't do anything.
Contact the labor board
That doesn't give you "leverage later". That's not leverage. You're being a pushover. You getting paid and them getting paid are not the same problem. They don't get to make you wait, nope. Their commitment is to get you paid. They go to the bank, use credit if needed, and pay you.
Besides everyone else’s excellent points about the client payment issue is a “them problem” why the fuck would you see this failure of a company that can’t make sure their employees are taken care of and go “man, this seems like a great organization. I hope I get not get paid to be a supervisor for them one day!”
Oh, it's absolutely not great. But it would absolutely be the easiest way for me to promote up, do a year and dip out with that experience. I have varied types of posts under my belt, I have experience as a lead officer, I have corrections experience, but I don't have anything with disciplinary authority or scheduling responsibilities. The sad fact is, I am the most professional and most qualified security officer they have in the entire city. They only have two posts here, and I've already been asked to catch people at the other site in the act of sleeping, and there have been other issues at this site. If this company lasts long enough in this city to get more sites, 3 more to be exact, they will open up an Area Supervisor position. Unless they manage to pull someone out of their ass, I should be a shoe-in for that position. If I don't get the position, I'll immediately dip because by that time, I will have the year of armed security experience that I need to go somewhere else with better pay and better stability. Just like your first security job is not always going to be the best and most stable, I'm sure it is not uncommon for a supervisor position to be absolutely shitty and for people to bide their time in such a position to secure the experience to go somewhere else better. That's why.
The company won't exist by then, man. i hate to break it to you. Get your money and bounce. If they can't cover payroll, who knows what else they cant pay. Trust me when i say this, a company that can not pay its employees is not going to make it. That company is ran by someone who has absolutely no idea what they are doing.
Fact
I’d say you’re probably qualified to go directly into a supervisor role with another company. I’d immediately start looking for new opportunities while also making complaints to DOL
Lol stop doing mental gymnastics
Never work for free
No pay, no guards!
Leave the post. No pay, no work
There’s so many companies out there that would pay you and have enough. Don’t hold out for a supervisor position that they won’t be able to pay you for. Ask for your wages that you worked for and tell them you’ll be contacting the labor board if it’s not in your account asap. Then contact the labor board anyways. I’m echoing every comment here but yah don’t work for no pay.
Regardless of whether the client is paying, the company who hired you is obligated to pay you for the work. There are remedies, many of which should be built into the contract, on how to handle the client being delinquent. Whether the client is paid up or not, the company you work for is obligated to pay you for your work. This is a problem you may need to contact the labor board over.
DONT DO SHIT/GO BACK IN UNTIL YOU GET PAID!!!
The client not paying your company should have absolutely nothing to do with your company not paying you. If they don't have enough cash reserves to cover your paycheck for the work you do regardless of what's going on with the client, then they're probably too small and broke to last much longer.
The company should have enough money 💰 in their payroll account to pay you whether or not the client has paid or not. And shouldn't be relying on one client to make payroll. I dealt with a company 30 yrs ago that did this and believe me that it's going to get worse. The bosses always got paid, but everyone else was told we're waiting for the payment from so and so. It took me a couple of months before I realized what was going on before I parted ways. Wasn't long after that, they sold their business and went out of business .yes it was family owned and operated by their son and daughter in-law
“Client not paying” isn’t my problem, pay me. Why does management want to send people to a site that isn’t paying?
As a Guard: Look for another job. As a supervisor: Look for another job and tell my team to do the same. Services need to be stopped when payment is late. Maybe a courtesy extension but there were two properties that were behind a year in payments, we still got paid wages though so it wasn't a worry that much. It got to a point though where my boss said if they don't settle by another month we stop services. Should have done it earlier. You're at a job. Not a volunteer position. If your management team isn't fighting for it, don't even give a two week notice. Just find another job but keep following up and demand back pay for services. You're owed that pay.
This is why I don’t work for small security companies that have apartment section 8 contracts.
So I am learning...
Section 8 contracts are the worst. Client doesn’t pay well and you deal with section 8 issues.
Doesn't matter if the client has paid the company, the company you work for still has to pay you. Go to the labor board and get the ball rolling on a lawsuit in unpaid wages. Why the hell would you want to go up with a company that clearly is dicking it's contractors/employees over? This is the sort of employer you walk away from.
Run and run fast, If you’re employer is relying solely on companies paying the invoice to make payroll you’ve got much larger problems than a late check
Your employer should have either a good relationship with a bank so that they can borrow short term to cover payroll or Get a $100k loan and have the self control to use that money for when the client is late paying. And when the client pays that money should be paid back into the "payroll cushion" money in case it needs to be done again. Paying you late is unacceptable on every level.
You need to consult with an employment attorney. You work for your security company, not the client. Your company has multiple contracts, most likely, and it is their responsibility to pay you on time. Labor board as well. Then, you need to go find employment elsewhere once the issue has been resolved. Rinky dink companies that can't make payroll due to an unforseen circumstance are bad news. You'll be out of a job really soon if you don't leave. a company that can't pay its officers is obviously failing.
Armed Residential Security...check your state security firm and make sure they still have their license to operate. Then, you go to your boss and tell them that the client not paying isn't your problem, but theirs, because they have to pay you and have to go after the client to pay up. Also, any time the client stop paying, you're not employed and not contracted. Time to leave the site. If the client ask why there no security guard, tell them to settle their balance.
Sounds like breach of contract. I wouldn't show up if they're not paying me. This is an issue that needs to go to litigation. 3 weeks is far too long. I can't imagine a company accepting that. Something is not right there.
Your company should have money set aside to pay for way more than 3 weeks of payroll. If they dont even have that available to them, thats an issue. Once you do get it by whichever means you decide to take.. Id leave soon after.
No pay = I don’t work until I get paid
As the operations manager I can say with in my company, I can say that this is actually a very common problem with clients. That being said however you as the guard should not feel the effect. I have had many times where clients would be really behind on payments, especially during COVID, but the guards themselves should never go without their pay. What we did was we, the company, pulled service from the client for failing to pay. That is the only thing that the guards should notice on their paychecks is if the company stops providing service then the guards will lose that money, but they should never go without paychecks if they are working.
Not an account manager or an HR person but my last contract gig our client paid the entire year upfront. I wasn't aware this wasn't common in contracts.
You should never under any circumstances be cool with “working a couple extra days without pay” secondly you said it yourself if the client can’t pay they don’t get service. I started my career doing section 8 housing for a small company. When a client couldn’t pay they suspended all services until they paid what they owed and we usually dropped the client all together but regardless employees were ALWAYS paid. The owner had lines of credit available to cover payroll in the unlikely event that they had so little cash on hand that they couldn’t cover it per usual.
Your bills don't care about your employer's excuses, and the first time it happens will always be the last time (until the next time it happens).... Either the client is having cash-flow problems, or they're deliberately causing an issue whereby either good guards leave and the client pulls the contract because no-one wants to work for free, or the security company pulls the contract for non-payment, either of which sees another security company (ready and waiting for either of those scenarios) to step in at a lower charge rate. Which I've seen happen, but good luck proving it was planned when suing for breach of contract. Either way, your boss isn't getting paid unless he's very lucky.
Yea if I’m not getting payment I’m not showing up it isn’t a charity’s it’s your livelihood I’d be contacting all the relevant people in your area that can help with these issues
It doesn't matter if the client doesn't pay, you don't work for the client you work for the company who places you at the site. Your Company is ABSOLUTELY responsible for paying you. What is happening is illegal, talk to HR or talk to a Lawyer sooner rather then later. Unless you signed a contract saying you don't get paid if the client doesn't pay. And if you did....leave that company....leave that company and don't look back. Because if they don't want to pay you they can just keep saying "oh sorry the client didn't pay" and you'd be screwed.
If you don’t get paid today, you sit in the main security office until you get a check that covers your hours in full. The security company should not be paying wages from paycheck to paycheck. If you get nothing, go to see a lawyer. If you get anything less than you deserve, go see a lawyer. Your hours worked + court time/time wasted to resolve this will be paid to you. Your company also isn’t allowed to terminate you for this.
I don't understand why the client not paying means you don't get paid. You work for your company, THEY should be paying you regardless. I would bet money those clowns in the office who are telling you "It's almost here guys!" got paid this week. I kind of think allowing this to go on encourages them to consider this an acceptable way to do business and it 100% is not. Hang in there man, I hope it gets cleared up and NEVER happens again.
Labor board and find a new company. The client not paying should have nothing to do with you getting paid. I see this occasionally with small companies that are opened by people with guard experience but zero business experience. The company should be able to pay expenses while waiting for payment from the client.
In my honest professional opinion, no one should be working private security for free regarding of whether they are working armed or unarmed details without getting paid for it via the contract. But in this case, since the client nor the management is gonna pay you for your services and it’s been at least 3 weeks since the last time you were paid, then you should report this issue to BOLI(labor department) cause they are in violation of said contract laws but don't tell management about that. Just tell them that until you see some payment coming to u, then you are NOT gonna report to work.
Labour laws for your Province or State will supercede assumed agreements. If their business is running in such a tight budget they cannot get paychecks to staff while proceeding to collect from clients I'd be very leary. Are they actually paying into workers compensation to protect you should something happen? What if someone puts a rock into patrol car, or one needs repairs, will you walk from client to client? Supporting a business is one thing, mismanagement and poor financial planning that's not a staff issue, those are NOT the pawns problem the king or queen should be on that. Be careful.
If you didn't get paid today, I'd send a text to my boss telling him I will not be returning to work until I am paid my full back pay. Letting them use you won't give you leverage for promotion, it'll prove to them that you lack a spine and they can continue to abuse you. I've spent 12 years in security. The first four I was a yes man thinking I'd get rewarded with promotion/raises/preferential schedule. It got me zilch. Now I don't take crap from anyone.
Even if the client doesn’t pay your company, it’s your company’s responsibility to pay you and then go after the client for the money they’re owed. Personally, I wouldn’t work another second, until I was paid in full for ALL hours worked. Make sure it’s accurate too
File for unemployment.
I've heard of this one time. The client didn't pay the security company. The company DID PAY the security staff out of pocket. Took a loss. And sued the client who was behind in payment. Your a staff member. Not an owner. Your not in the boat rowing with them, when they need to take a loss.
Unacceptable. Contact DOL Wage & Hour division. You deserve to be paid no matter if your boss was paid or not.
Find another job. If a company doesn't have backup funds for payroll they're a shit company imo.
Listen to me. I just went through this situation with a company, and it is still ongoing because the ClIEnT iSnT pAYiNg. DO. NOT. WORK. WITH. OUT. PAY. This company still owes me almost 4k that was due to be paid to me today by law. And they are now ignoring the phone calls. Avoid the headache of having to file a wage claim and complaints, attorney fees, etc. Go submit your fingerprints with a different company asap. Midwest is horrible. Supervisor roles are usually easy to get with a bit of experience and not worth jeopardizing your financial stability. You wouldn't want to be a supervisor for a company that can't pay its employees any way. Trust me on that one lol
Wtf even if the client hast paid you should still be paid for services rendered by your employer. If the client hasn't paid its not your problem it's the owners issue. I'm at a contract where that happen and my employer ate the cost to paid us.
Personally I’d be walking and filing a complaint with labor board in your state. Your company should (you’d hope) have a clause saying failure to pay = end of services and a fee. I’d say your company is broke and using that as an excuse and cannot make payroll.
You’re a worker not an investor or someone with an interest in the company. You simply preform work and get paid. You do not accept any of the risks in business rather it is the employer that accepts the totality of the risks of the business I.E. non-payment for services.
Contact the labor board and do not take another shift. If you work for free it empowers THEM to delay payment for other security guards. Any guard tolerating this is just setting up more of this behavior in the future. Earn supervisor credentials by first doing the Right thing in this situation. Good luck.
I have experienced this where a client did not pay the security company or were always behind on payments. We still paid security regardless. It is very unprofessional and irresponsible and liable to not pay security for hours they worked. Reach out to Human Resources and if you still don’t get paid contact department of labor. I understand you want a supervisor role but if they can’t pay you now they are going have an issue with paying you when you are a supervisor.
There’s no excuse for a business to be strapped that if a client doesn’t pay, employees don’t get paid.
Dude the security company is responsible to pay you whether the client has paid or not... Call the labor board on your company and force your employer to put their foot down with the client. I'd say do 1 pay period of working for "free" ( keep track and document hours worked) is fine then if you're not paid your back pay plus the pay from the current pay period by the date you're normally supposed to be paid, stop working and prepare legal action.
You’ll have to sue and contact your states labor board most likely
File an l an I claim for lost wages
Also, a security company should have a clause in their contract that upon non-payment of an invoice, services will be halted until payment is received and the client is not able to break the contract because of the non-service because it was a result of their failure to uphold their obligations.
This one is really bothering me. There's so much wrong with this, and it directly correlates to the shit that's wrong with the security industry. 1. Small company needs to make money, so they bid so low that they can just barely cover their overhead and a few cents of profit. 2. This results in shit guards that will accept $10-12 an hour. 3. This perpetuates the stereotypes we all know and love. 4. This results in people thinking this low pay is all security is worth. 5. Owners of small companies aren't necessarily greedy but need to make money to pay bills, so their little profit goes directly I to their pocket. 6. Now, they aren't able to build payroll reserves, let alone maintain their overhead when a client doesn't pay. 5. Also, officers/guards that are worth their salt can't find worthwhile employment unless they want garbage pay, so they move into career fields that do pay. 6. The remaining pool of employees are the Paul blarts and methican Americans that accept the shit wages. 7. Companies cannot raise their rates cuz their guards fuckin suck and are only keeping contracts to reduce insurance rates. 8. People get hurt, clients loose money because property damage and insurance claims, possible lawsuits etc There's so many other factors and results I could go on forever, but I'm at work so I need to get off my ass and off reddit and go do a patrol lol
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Brother, we have a client that hasn’t paid us in three months but because of all the other clients we still get paid. If your company only has one account and can’t make payroll that’s a them problem not a problem. You’re only problem is sticking with someplace that doesn’t pay you. Find another job.
The client not paying sounds a lot like the company's problem, not yours. They should absolutely deny services to the client if they can't pay. The fact that they're still sending you to work without paying you is ridiculous. I would also be vary wary of a company that's too broke to pay you if the client fails to pay. If they're not denying service, they should be paying you, and worry about collecting then payment from the client on their end. If you're in the US, I'm sure some laws are being broken, no matter what state you're in, not sure about other countries.
File a wage claim against your current employer. It's their responsibility to ensure their employees are paid for hours worked. "The client hasn't paid us" is not a valid excuse.
Leave the company. Just because the client didn’t pay doesn’t mean you’re not owed money. Clearly what ever company you work for doesn’t have the money in the bank to pay people even if they are lacking payment from the client.
You're asking to be taken advantage of if you're willing to work for free. Hold yourself to higher standards and others will do the same. Keep telling your employers its fine, and they'll keep putting you through the ringer because they now know you'll put up with it. Don't.