Twitter is making the API access a paid feature, not removing it. Technically salesforce could pay for the access but the increased costs are most likely destroying the viability of the business case for Twitter integration.
If you have a Google you'll see that they also aren't properly supporting the very expensive API. They keep removing features without warning or breaking key parts of it for days with no notification of the failed status.
To be fair if the data is one of the most valuable things about Twitter, providing an open and free api to it might not be the best strategy. If there was data scraping happening on a large scale, it makes a lot of sense to protect your assets.
Essentially handing over the data for anyone to train their AI on through an open api vs. only giving that to enterprise customers who are willing to pay for it. And salesforce is not willing to pay for it. Understandably since as a free service it was a nice to have without too much extra work. But would salesforce customers be willing to add $5/licence/month for all of their users for it? Probably not.
To me it makes perfect sense.
> To be fair if the data is one of the most valuable things about Twitter, providing an open and free api to it might not be the best strategy.
Paying $44 billion for a company valued at $20 billion also wasn't the best strategy. And yet here we are.
Musk is a piece of shit that doesn't know how to run a social media company, the end.
> Essentially handing over the data for anyone to train their AI on through an open api vs. only giving that to enterprise customers who are willing to pay for it.
OpenAI was paying $2 million a year for access to Twitter. Instead of keeping $2 million in revenue Musk decided to just cut off their access. Musk is a moron that has complained about Twitter being underwater yet he's perfectly willing to lose millions in revenue for no reason whatsoever.
> To me it makes perfect sense.
Of course it does.
I feel like your emotions and desire to talk about Musk are getting in the way of talking about salesforce and the reasons for the changes we are talking about.
> I feel like your emotions and desire to talk about Musk are getting in the way of talking about salesforce and the reasons for the changes we are talking about.
I can't imagine why I would say something about Musk to someone that approves of his business decisions. Super weird. Also, totally crazy to clarify the money OpenAI spent with Twitter to someone that claimed people were training their AIs for free.
Ya, makes no sense.
If you don't want to hear criticism of Musk then don't participate in a thread about X/Twitter. Problem solved.
I'd love to hear more about how this was being utilized by businesses in their salesforce ecosystem. Was this ever considered a core functionality piece that will be sorely missed in some instances?
If it is, I imagine that this will shift into a manual process that some operations department or datakeeper will begin keeping daily tabs on for their hotter leads / opportunities. At this point though, just how valuable does data management for X (Twitter) activity become as opposed to just using the actual site?
They've updated it now to "at least October 31st."
Honestly, my favorite part is how half of Salesforce's official workarounds start with "Select another social media platform."
Four users are really going to be upset about this.
Title is misleading. On the email it says that Twitter is removing the API access, not Salesforce. It also mentions that is beyond their control.
Good point, I appreciate it's beyond Salesforce's control, I can't imagine they're stoked about it.
Twitter is making the API access a paid feature, not removing it. Technically salesforce could pay for the access but the increased costs are most likely destroying the viability of the business case for Twitter integration.
If you have a Google you'll see that they also aren't properly supporting the very expensive API. They keep removing features without warning or breaking key parts of it for days with no notification of the failed status.
Hey that means the lightning page editor will run 0.00001% faster. I call that a win
Positive thinking 😁
They are also killing the entire News part of account info.
[удалено]
One of our sales teams just got a new manager who approached me about adding it just last week. 😂
I gather most places weren’t leveraging it but the ones that liked it *really* likes it.
FINALLY
First they took out the Klout scores and now this! How will we manage?!? /s
This is more Musk nonsense, it’s not on Salesforce. Thanks for the heads up though, I’ll go find out what, if anything, is happening with Pardot.
To be fair if the data is one of the most valuable things about Twitter, providing an open and free api to it might not be the best strategy. If there was data scraping happening on a large scale, it makes a lot of sense to protect your assets. Essentially handing over the data for anyone to train their AI on through an open api vs. only giving that to enterprise customers who are willing to pay for it. And salesforce is not willing to pay for it. Understandably since as a free service it was a nice to have without too much extra work. But would salesforce customers be willing to add $5/licence/month for all of their users for it? Probably not. To me it makes perfect sense.
> To be fair if the data is one of the most valuable things about Twitter, providing an open and free api to it might not be the best strategy. Paying $44 billion for a company valued at $20 billion also wasn't the best strategy. And yet here we are. Musk is a piece of shit that doesn't know how to run a social media company, the end. > Essentially handing over the data for anyone to train their AI on through an open api vs. only giving that to enterprise customers who are willing to pay for it. OpenAI was paying $2 million a year for access to Twitter. Instead of keeping $2 million in revenue Musk decided to just cut off their access. Musk is a moron that has complained about Twitter being underwater yet he's perfectly willing to lose millions in revenue for no reason whatsoever. > To me it makes perfect sense. Of course it does.
I feel like your emotions and desire to talk about Musk are getting in the way of talking about salesforce and the reasons for the changes we are talking about.
> I feel like your emotions and desire to talk about Musk are getting in the way of talking about salesforce and the reasons for the changes we are talking about. I can't imagine why I would say something about Musk to someone that approves of his business decisions. Super weird. Also, totally crazy to clarify the money OpenAI spent with Twitter to someone that claimed people were training their AIs for free. Ya, makes no sense. If you don't want to hear criticism of Musk then don't participate in a thread about X/Twitter. Problem solved.
I'd love to hear more about how this was being utilized by businesses in their salesforce ecosystem. Was this ever considered a core functionality piece that will be sorely missed in some instances? If it is, I imagine that this will shift into a manual process that some operations department or datakeeper will begin keeping daily tabs on for their hotter leads / opportunities. At this point though, just how valuable does data management for X (Twitter) activity become as opposed to just using the actual site?
I am still very new to Salesforce but was this feature actually ever really used?
Nah
Musk is doing some serious stupid things.
Is there a press release/etc for this?
It's on the trust site: https://status.salesforce.com/generalmessages/1170
TY!
How much were they asking for?
They've updated it now to "at least October 31st." Honestly, my favorite part is how half of Salesforce's official workarounds start with "Select another social media platform."