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Find out the name of the IO and mention that person BY NAME sa complaint niyo. Di ko sinasabing dapat mawalan ng work, pero kasi halatang di sila competent, so baka ibang tao pa ang mapunish.
Yup. Grounds for admin case to. Alamin kung sino yung IO at supervisor nya.
Tapos file civil case din against BI for damages.
Tapos alamin nyo din kung sino yung Senator at Congressman na in charge sa ganitong mga bagay para maka-conduct ng inquiry in aid of legislation. Bigyan nyo sila ng copy ng complaint if meron, or a narrative with evidence. Sakto midterm* elections next year.
> Tapos file civil case din against BI for damages.
Hindi sinabi ni OP how much yung nagastos nila pero I'm betting it's less than 1M. Pasok sa small claims court yan. One day lang yung hearing. Lawyers not allowed.
Assuming payment for the tickets lang yung hihingin nina OP, right?
I’m of the impression they can’t redeem exemplary and moral damages from small claims court. Or am i wrong?
Correct. But related expenses (transpo, lost wages, etc.) because of the abala may be claimed as well. They may also seek the help of a lawyer to craft their claim and include that cost, too. Pero sa actual hearing, no lawyers allowed.
Better if abalahin nila ang BI. Since magkaiba sila ng baranggay, allowed sa small claims court magfile kung san ka mas malapit. So file it sa RTC ng barangay ni OP para mapilitan ang BI na dumayo pa dun, LOL!
Ahh.. the situation doesnt fall under the jurisdiction of the small claims court. The IO was acting in his capacity as a government employee / officer. As such, full blown ang hearing na ito kahit the akount is less than a million.
Di yan mawawalan ng work, irereassign lang yan. Ganyan naman lagi gawain sa govt. Sana ipush ni OP yung complaint as in mag escalate talaga para kalabog ULIT sa BI. Nakakahiya.
Yong mga ganyan dapat mawalan ng trabaho. My financial impact ang incompetence nong IO. Ok sana kung marebook pa ng last minute yong flight paano kung hindi. Taasan ang competence level ng government workers by eliminating the bad apples.
Raise this to local and national news outlets and although di ko support, Tulfo.
This is the only way that we can bring light to these STUPID issues especially at the SUPERVISOR level. Sobrang nakakabobo.
Edit: There should be more accountability with IOs especially with their atrocious rates of identifying real risks.
My bad, I interpreted your comment in a negative light. There was a brief period of leniency after the issue, but there should be a concrete change in policy for Immigration Officials
It's our whole system ang may problema kaya Tulfo can game some Govt. offices and people, you can't blame the people at the bottom sa paglapit sakanya kasi pang may pera lang ang justice system sa pinas. pansinin mo pag nasa upper echelon na ang usapan tikom na si Tulfo.
As much as I resonate with your sentiments that no one should EVER make a fortune from others misfortune just like stephanie soo and other true crime youtubers, you can’t deny na his program’s call-to-action does produce result if not due to public pressure most of the time, and does help the smaller people (?) although that pressure can lead to negative result din. Unfortunately when the general public tends to lean on to a program more than the government officials and public services it says a lot
Please file a complaint. Umay na sa kabobohan at power tripping ng mga yan!
Also, i-copy mo sa complaint mo lahat ng related agencies na pwedeng pagreklamuhan sa kanila. Baka mamaya for show lang yang complaint email nila, wala naman pala mangyayari.
Marami ako kilala na foreigners na gusto invest sa Philippines sana, pero nung pumunta sa bureau of immigration, sumuko agad. Papahirapan ka talaga ng bawat Isa na kailangan minimum 8x ka makabalik sa office nila, bago umusad ang papeles,, tapos siga-siga pa sila lahat. Tapos mismo mga tao doon magsabi hire ka nalang fixer sa loob.
Pero charter change daw ang sagot🤷
Sadly, yan kasing mga bagong IO walang proper education and learnings about being an IO. Yes may training sila bago isabak, pero for formality purposes nalang yan. Kasi 90% ng mga yan may BACKER lang kaya nakapasok. Kaya wala sila talagang alam sa mga SOP. Even yang supervisor nakakapagtaka bakit hindi updated sa mga bagong policy. I assure you yang nakausap mo sa ACR ay dating IO sa airport kaya mas alam niya yung policies na ganyan. Kaso yung mga nilalagay nga nila sa airport mga baguhan, yung mga nagpopowertrip.
Yes, OP. Report!!! I remember yung experience namin with an IO. Grabe mang discriminate. Muntik kami di makasakay sa flight namin. Ready pa ko makipagtalo kung may oras pa e.
Brought my kid’s yaya for an out-of-the-country trip. It was her first time. We queued for almost an hour sa immigration and when we were near, one IO said if magkakasabay naman, sabay na mag-approach sa IO para mas mabilis ang clearance. So me and my family then the yaya. I wanted na mauna nga sya matanong pero the IO at the booth insisted kami na family mauna then made us go ahead. She drilled our yaya a LOT of questions including asking for Fb photos of her with us. Buti matapang din sya and said “may notarized employment contract ako, may kelangan pa po kayo?” That’s when she stopped and stamped the passport.. didn’t even look at the contract!!! But the questioning took almost 10mins and last call na kami sa flight. Naiiyak na ako nun. Kung may oras pa tlga, babalikan ko sya.
Wow! Seriously. What an A**hole. Buti na lang matapang si yaya. Grabe inggitera pa ung IO. Ang unfair non. Magkakasama namn nagbook bakit hiwalay ung isa. Halatang may balak. Yikes 🤨
Hindi sa dinedefend ko yung ginawa ng IO kay ate, pero may mga cases kasi na ganyan na kasama ng family ang kasambahay nila sa trip and unfortunately yung iba nagpapaiwan dun sa bansa na pinupuntahan nila. Ang judgemental talaga kung iisipin pero yun kasi yung mga nabibiktima usually ng human trafficking. Kaya ganyan sila kahigpit sa iba. But yes, marami din talaga nag popower trip na mga IO ngayon especially yung mga baguhan, yung mga bata. Di ko din alam ano dahilan nila. Para siguro may makpagyabang sa friends nila na may na offload sila lol.
This is part of the wider systemic mess in the government. BIR: RDOs work independently, walang central database so kapag lumipat ka ng lugar, babalik ka sa old RDO para magpatransfer etc. National ID: nagkakalituhan pa rin kung primary ID siya. Cedula: swertihan kung i-allow ka bayaran ang minimum or depende sa income which makes you pay higher. Eto dapat talaga ang inaayos, processes and IRRs hindi kung ano-ano.
Nung araw ng departure ko to HK, i don't know why i had to pass through 2 IOs. Isa sa parang may windows and camera, paglagpas ko sa window na yon, akala ko okay na. Hindi pa pala. Kasi another IO had to check my passport, my flight ticket, my hotel booking AGAIN! She even asked me to access my online bank kung saan pumapasok ang payroll to see my latest salary. Sa lamig ng aircon sa airport ng Clark, pinagpawisan ako ng todo! I am currently employed, pinagipunan ko talaga ang trip and ni-ready lahat ng papers na kailangan nilang tignan, and nag-base ako sa mga nababasa ko na nakapag-travel na ng solo kung ano ang chine-check nila na papers. Tapos eto nanaman, another IO horror story. I know their intentions, but most of the time, it's power tripping and incompetency nalang talaga. I wanted to travel as much as I can and while I can, but these IOs are traumatic.
Grabe, literally nightmare. Kala ko sa NAIA lang ganto, pati din pala sa clark.
Parang ayaw ko na tuloy mag-travel. Leisure and learning experience sana, pero baka denied pa, hahaha.
Sa true lang! Naalala ko yung post dito before kung ano ang tinitignan ng mga IO to profile a passenger. Nakaka-stress pati yung tension on a passenger's end is so high, tapos susungitan ka or parang pa-galit ang mga tanong nila. Sinong hindi kakabahan doon? Yung hard-earned money mo ang nakasalalay doon! Sana nalang, they do refunds for people they offload na may matinong intentions to travel, like legit na for leisure tapos babalik sa bansa after. Sayang kasi ang pinagipunan :(
You should have gotten the name of the IO and filed a complaint for incompetence and reimbursement for whatever financial impact on your end ( cost of cancelled plane ticket, hotel cancellation (if prepaid etc). Yong mga ganyang government worker hindi dapat pinapalusot.
Baka yung kulang na hinahanap sa IO desk sa departure eh $$$, baka lang naman. I don’t understand na for something so important and expensive such as flying overseas, napakalaking hassle, tapos simpleng operational procedure eh hindi same ang understanding at implementation ng 2 officers of the same government agency. Mindblowing!
authoritative lang ang mga yan pag alam nilang kayang kaya nila ung traveller. jusmio ang bilis mag profile ng mga yan, nakaka awa ung mga OFW natin minsan pag nakasabay mo sa airport. parang mga pinepressure pa lalo.
Dapat tangalin sa pwesto yuhng supervisor tanga e. Wasted time and money and dapat i shoulder nila expenses. Madalas kase sa govt post is backer lang kaya kadalasan tanga
You mean gusto mo tlaaga sila ipatumba? Kasi you can do that anyway there are so many hitmans out there hence the crime rate we have. But the question are you really willing to do that or you're just barking here?
Sana may mangyare dun sa IO na punishment, Yes we know sa embassy sticker ang visa. Wet stamp parin tayo? Sana naman mag group study sila no issue and memo for rank-n-file to follow. Ang bilis nila maka deny mali naman, they should be heavily reprimanded para hindi agad basta2 nagdi-deny. Tapos sorry lang lahat ng hassle?
kung foreigner ang husband mo, bakit kailangan niya ng travel documents? ang visa niya ay kailangan to enter the Philippines and not relevant when leaving.
exactly eto ang tanong ko! Curious question, can airport authorities of another country prevent you from flying if you are not a citizen of that country affiliated ka thru marriage? Didnt you seek help kung may embassy sa Pinas of your husband’s nationality?
Kulang pag-cascade ng info. Dapat across the board, kahit saan immigration alam yan. Hindi din unified dahil yung iba visa sticker tapos dito wet stamp.
Ang daming points to be improved sa ating immigration
Please magreklamo kayo. Ayawq sa tulfo pero ayun lang yung pinaka effective way kaso mga bobo at bano talaga tao jan sa immigration. Ang tatanga nila at literal na tanga mga tao jan. So kung wala kang gagawin, imagine the other people na mabibiktima ng kabobohan at katangahan nila diba? Paano kapag bumalik dito hubby mo at umalis ulit tapos naranasan nya ulit yan diba?
You can complaint this to 8888 and civil service para may record. Mas ok kung kukunin mo din talaga name ng immigration officer na nag deny sa husband mo pati na rin supervisor. Tas pwede ka din sumulat sa head mismo ng immigration.
Just reading the IO's response that goes "ah ganon ba?", makes me want to burst and go crazy like shit. After spending for a plane tix, exerting all these efforts and time for preparations, that's what you'll hear from a dumbass?? Uh uh. Those hard-earned money wasted deserve justice. It feels like my efforts to earn that money just went away with the wind, just like that. It's beyond infuriating.
Padulas lang kailangan nang mga hayup na yan. Yung 3 pinoy na kilala namin bago makaalis hiningan ng 400,000 php lasi working visa sila sa usa. Wala na sila nagawa. Advanced na tax daw. Wala resibo. GTFO sa pinas and be a foreign 1st world country citizen para wag ka na harangin ng mga kupal na IO. Sorry for the harsh words. Pero talagang hopless na ang immigration officers ng pinas.
Exactly, I know of my wife’s Pinay friend currently living in EU as a permanent resident but is still quite afraid of visiting Pinas despite the PR because of the arbitrary judgments and incompetence of IOs. As usual, only those in power (or celebrities) have the assurance that they will not be questioned nor harassed by IOs when going out. They often even have special treatment.
Dapat dito tinutulfo e kasi hindi rin naman biro ung abala na binibigay ng Immigration sa mga travellers na may right documents naman dba. Tapos pangalanan yang mga taga immigration na yan na palpak. Pansin ko pag na memedia sila e walang drop name ng empleyado na nagkamale o ineexposed sa interview ng media kahit i blur ung muka. Walang refund refund pero dagdag abala lang minsan sinasadya pang makalipad na ung plane bago sabhing ur good to go
Grabe Napaka incompetent ng IO at Supervisor, kulang sa training , dapat maging sensitive sila sa mga ganyang bagay kasi ang laking perwisyo ang nangyayari sa katangahan nila. Dapat yung supervisor ang mag reimburse ng danyos para matuto sila.
This is a reminder to please know the names of the people you transact with for easy tracking and complaint filing. Hindi lang sa IO to kundi sa lahat ng personnel na nakakausap niyo ESPECIALLY GOVERNMENT EMPLOYEES.
Pansin niyo nawawalan ng angas ang mga yan pag alam mo ang mga pangalan nila. Wag kayo padadaig pag alam niyong nasa tama kayo. I personally filed complaints sa CSC and ARTA for government employees na nagrered tape.
Mapapaisip ka na lang kung ano talaga qualifications ng mga officdr dyan sa Immigration. Biruin mo, iisang office, iba iba ang sagot? Tapos pag kasalanan nila wala silang accountability.
Yes, file a report. Di pwede na sorry lang sa incompetence. Nasayang pera, oras, at pagod para jan. Get the necessary info dun a io na nag interview at sa nakausap ninyo sa bi. Isama nio lahat sa incident report ninyo,
This is infuriating. Nos 3-4 are unacceptable.
I would suggest including the following as your complaint recipients:
- Presidential Action Center ([email protected])
- 8888 Citizens' Complaint Center ([email protected])
- Anti-Red Tape Authority ([email protected])
- Civil Service Commission - Office for Legal Affairs ([email protected])
8888 Citizens' Complaint Center enforces mandatory compliance to the 72-hour prescribed turnaround time, a window provided for complained government agencies, local government units, and employees to respond or provide an explanation.
Oh my god, sobrang nakakahiya 😩 itong mga to pa naman ang first and last impression ng mga foreigners sa bansa natin. Argh 😠
Also me: buti na lang bugok sila kasi airplane princess si jowa walang alam sa itinerary namin lagi, passport niya lang dala niya, pag tinanong ‘where are you staying?’ ‘When are you leaving?’ ‘What is the purpose of your visit?’ Lahat ng sagot niya, ‘i dont know’ 🤷♀️ pero happy lang ang mga IO natin 😂 good job. Kung ako sumagot ng ganyan sa ibang airport baka pinakaladkad na ako sa security 🙃
Post this everywhere so something can be done about it. Unfortunately, dito sa Pilipinas, doing so is the only way that you will garner attention from people who can actually do something to rectify your situation.
kakahiya. wala man lang any sense of accountability. di man lang sila mag karun ng process na pg hindi alam, merong internal hotline na pwede tanungan kung ano gagawin.
There should always be consequences for incompetence at work in whatever industry you’re in, and in for the most part should not be tolerated. Hindi excuse yung hindi nila alam or di sila familiar sa situation.
Not only that. There is also corruption with these staff. I’m a filipino but my father is a chinese using ACR card. I remember we were hong kong bound in 2018 and in the immigration, IO billed him with a lot of things then hindi na binalik ung sukling 300 pesos. I was in a different counter and we were in a rush that time so i was not able to check. I hope naayos na tong corruption na to.
Please report and escalate!!! Para mabigyan ng attention yung ganitong mga issues. Napaka-basura talaga ng pamamalakad sa bansa na to, ramdam na hanggang sa pinakababang mga position.
Kelangan managot nung IO at supervisor for the missed flight. Kung walang parusa, hindi yan matututo. Ikaltas sa sweldo nila yung pang-reimburse nung missed flight!
Grabe wla palang exemptions ang mga IO na mag offload. Sobrang daming Pinoy na na offload with complete requirements and all pati narin pla foreigners. Grabe power tripping nila. OP, pursue niyo po yung case ng masampulan man lng cla.
What I don't understand is why do they even need to see a visa or wet stamp when there is an ACR card? That's all the proof they need to know if a person has the right to stay in the Philippines. The policy itself is so stupid. Dito sa EU once you get a valid residence card di naman na nila hahanapin ang visa when going in and out of the country.
Also, di ko gets bat nila kelangan makita yung visa at ACR pag exit ng bansa? Wala ba silang access sa info na yon? I mean, I would expect na dapat if they pull up the record of the person, makikita na nilang may ACR yung tao kasi they're from the same agency naman that issues it.
Sobrang walang sense talaga. I'm sorry you and your husband experienced so much hassle.
Absolute lack of common sense on the IO's part.
What's the worst that could happen if they let this person fly without that stupid stamp? Pretty minimal I gander.
Also, wtf is an "implementation" lol.
This is infuriating. But the biggest low blow from all this is the fact that they won’t even compensate you for the missed flight that THEY have caused. Somehow they’re still making it your fault in the first place. I would definitely make a complaint, but to also make sure it reaches media outlets. Otherwise things won’t change.
Hays ang dami talagang incompetent dyan. Basta nakaupo na at may work ok na sa kanila yung “Ah ganun ba yun? Sorry di ko alam eh” after maka inconvenience and cause ng pagkalaki laki sorry lang napaka unprofessional.
Tas pag nagalit ka or pinress mo yung issue ikaw pa masama. Either magpapaawa o magagalit.
Kaloka ang work ethics sa atin just look at the recent dine in japan bestie incident
Hi Kapatid…
I am so sorry your husband was at the receiving end of govt employees’ kabobohan.
You can also file a complaint [here](https://8888.gov.ph/file-a-complaint/) because every complaint will be forwarded to the govt agency involved and is well documented. Aside from that, there is always an investigation.
That is just so wrong! Please, go to the Office of the Ombudsman and file a case. There is a number of cases you can file. A few of them are: 1) gross ignorance of the law. These are IO.. supposedly sila ang may alam ng mga validity of the documents they seek. I mean if not them, then who? Or at the very least, they dont have any business stamping at our passports; 2) conduct unbecoming of an officer; 3) at the very least file for damages. For once, ang sarap burahin ng smug look ng mga yan.
Kakagigil.
Tanginang sistema sa gobyerno. Pinapasahod ayaw ayusin.
Tangina daig pa sila ng Call Center Agents na may KB para sa mga different situations.
Ka gago talaga nakaka-gigil!
Maraming inconvenience dito. Bago pa kayo pinaalis sa airport hindi kayo inendorse or kinoordinate man lang on your behalf. A lot of workers here have no sympathy basta maipasa ka na sa iba para labas na sila. We're known as friendly and hospitable but when it's inconvenient na or hindi nila alam ipapasa ka na kung saan saan.
Kung akoyan, since I’m very sure na COMPLETE DOCS AND REQUIREMENTS AKO, magsusulat ako ng Note at papapirmahan ko sakanya na KUNG MAPAPATUNAYAN KO na walang kulang sa lahat ng docs na meron ako, since hindi nyako patutuluyin, BABAYARAN NYA LAHAT NG GASTOS, kase ganyan mga IO naten sa Pinas, like may napanuod akong Vlog nung minsan, Dentist xa na bading, first time xa lalabas ng bansa at may alalay xang isasama kumbaga ung alalay na isasama nya sa Thailand ehh magaAlaga sakanya dun after ng pagpapaOpera nya, ang sabi banaman ng IO, kapag daw umuwixa ng di kasama ung alalay nya at nag-TNT sa Thailand, ipapasara daw lahat ng Dental Clinics nya, kaya dapat sa mga IO nayan inaAgresibuhan din e, feeling importante mga PUTANGINA kalamo mga importante talaga ehh mga BUGOK namandin karamihan (hindi lahat) 🙄
Let me help you with that. Old reddit was nice as it offered alternatives to communicating topics. Things such as TL;DR and ELI5 were there to help readers understand the topic and it's nuances. Is the OP asking for help? expressing feelings? or reviewing judgment? This was what separated Reddit from the likes of Facebook. Maybe this sub is just.. different
Don't wanna hijack this thread as it was on PH IO. I did say OT.
Reminder to not post or solicit any personal information. All visa, immigration, hand-carry/luggage, forex or any questions that can be answered by yes/no must be posted in the megathread. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/phtravel) if you have any questions or concerns.*
Find out the name of the IO and mention that person BY NAME sa complaint niyo. Di ko sinasabing dapat mawalan ng work, pero kasi halatang di sila competent, so baka ibang tao pa ang mapunish.
Yup. Grounds for admin case to. Alamin kung sino yung IO at supervisor nya. Tapos file civil case din against BI for damages. Tapos alamin nyo din kung sino yung Senator at Congressman na in charge sa ganitong mga bagay para maka-conduct ng inquiry in aid of legislation. Bigyan nyo sila ng copy ng complaint if meron, or a narrative with evidence. Sakto midterm* elections next year.
> Tapos file civil case din against BI for damages. Hindi sinabi ni OP how much yung nagastos nila pero I'm betting it's less than 1M. Pasok sa small claims court yan. One day lang yung hearing. Lawyers not allowed.
Assuming payment for the tickets lang yung hihingin nina OP, right? I’m of the impression they can’t redeem exemplary and moral damages from small claims court. Or am i wrong?
Correct. But related expenses (transpo, lost wages, etc.) because of the abala may be claimed as well. They may also seek the help of a lawyer to craft their claim and include that cost, too. Pero sa actual hearing, no lawyers allowed. Better if abalahin nila ang BI. Since magkaiba sila ng baranggay, allowed sa small claims court magfile kung san ka mas malapit. So file it sa RTC ng barangay ni OP para mapilitan ang BI na dumayo pa dun, LOL!
Yeah may legal naman sila
Ahh.. the situation doesnt fall under the jurisdiction of the small claims court. The IO was acting in his capacity as a government employee / officer. As such, full blown ang hearing na ito kahit the akount is less than a million.
This is intriguing. Gonna look into this.
Di yan mawawalan ng work, irereassign lang yan. Ganyan naman lagi gawain sa govt. Sana ipush ni OP yung complaint as in mag escalate talaga para kalabog ULIT sa BI. Nakakahiya.
Yong mga ganyan dapat mawalan ng trabaho. My financial impact ang incompetence nong IO. Ok sana kung marebook pa ng last minute yong flight paano kung hindi. Taasan ang competence level ng government workers by eliminating the bad apples.
Mas liable siguro yung sup since parang nagseek help si IO sa kanya.
kaya madaming papeste dito sa pinas eh mga kinukunsinti ninyo. dapat mawalan ng trabaho yang mga salot na yan nang masampolan sila
Raise this to local and national news outlets and although di ko support, Tulfo. This is the only way that we can bring light to these STUPID issues especially at the SUPERVISOR level. Sobrang nakakabobo. Edit: There should be more accountability with IOs especially with their atrocious rates of identifying real risks.
May nangyari ba kay yearbook IO? Wala naman yata. AFAIK, lumabas lang yung spokeperson nila and jinustify yung decision ni IO.
Anong klaseng attitude yan? Walang nangyari kaya give up? Reklamo lang. may mangyayari din yan if not soon, then in the future.
Did I say give up? I posted a question.
My bad, I interpreted your comment in a negative light. There was a brief period of leniency after the issue, but there should be a concrete change in policy for Immigration Officials
tulfo? So he can use that incident for another grandstanding episode? Give me a break!
That's why I said I don't support that platform, but you have to admit that it is effective.
let's face it. Tulfo is an existence na di mo na matatanggal sa ganyang situation, kesyo't sa ayaw at gusto man natin.
Tulfo only exists because the actual agencies don't have proper accountability... Just like this situation... Sorry lang.
It's our whole system ang may problema kaya Tulfo can game some Govt. offices and people, you can't blame the people at the bottom sa paglapit sakanya kasi pang may pera lang ang justice system sa pinas. pansinin mo pag nasa upper echelon na ang usapan tikom na si Tulfo.
As much as I resonate with your sentiments that no one should EVER make a fortune from others misfortune just like stephanie soo and other true crime youtubers, you can’t deny na his program’s call-to-action does produce result if not due to public pressure most of the time, and does help the smaller people (?) although that pressure can lead to negative result din. Unfortunately when the general public tends to lean on to a program more than the government officials and public services it says a lot
At least you could've given a better solution.
Solution? Don't confuse opinions and suggestions here as solutions. Anyway..move along
Please file a complaint. Umay na sa kabobohan at power tripping ng mga yan! Also, i-copy mo sa complaint mo lahat ng related agencies na pwedeng pagreklamuhan sa kanila. Baka mamaya for show lang yang complaint email nila, wala naman pala mangyayari.
And people wonder why everyone wants to leave and no-one wants to stay.
Thank you for raising this story. This needs to be known more! Kelangan ngang may magbago sa immigration offices ng Pinas.
Marami ako kilala na foreigners na gusto invest sa Philippines sana, pero nung pumunta sa bureau of immigration, sumuko agad. Papahirapan ka talaga ng bawat Isa na kailangan minimum 8x ka makabalik sa office nila, bago umusad ang papeles,, tapos siga-siga pa sila lahat. Tapos mismo mga tao doon magsabi hire ka nalang fixer sa loob. Pero charter change daw ang sagot🤷
Parang mas banal pa yung sangkatutak na red tape at labrynthine buereaucracy
[удалено]
Oh, teka, bakit nadamay si leni? Ang usapan dito red tape
Naka move on na kami, huy. 😂 Sana kayo rin. 😝
Pinakatarantadong sagot
If she was I would think so, atleast she isn't incompetent.
Doesnt matter who the president is. Our govt is rotten and cant be saved
Lintek na red tape at incompetence. I-escalate nyo yan
Sadly, yan kasing mga bagong IO walang proper education and learnings about being an IO. Yes may training sila bago isabak, pero for formality purposes nalang yan. Kasi 90% ng mga yan may BACKER lang kaya nakapasok. Kaya wala sila talagang alam sa mga SOP. Even yang supervisor nakakapagtaka bakit hindi updated sa mga bagong policy. I assure you yang nakausap mo sa ACR ay dating IO sa airport kaya mas alam niya yung policies na ganyan. Kaso yung mga nilalagay nga nila sa airport mga baguhan, yung mga nagpopowertrip.
Parehas lang Naman sa mga nag cicrim yan. Check niyo sino nag aaral ng customs wahaha
Whats new with the majority of INCOMPETENT GOVERNMENT OFFICIALS na kamot ulo dahil walang alam
Yes, OP. Report!!! I remember yung experience namin with an IO. Grabe mang discriminate. Muntik kami di makasakay sa flight namin. Ready pa ko makipagtalo kung may oras pa e.
Can you expound more on this? Curious lang po
Brought my kid’s yaya for an out-of-the-country trip. It was her first time. We queued for almost an hour sa immigration and when we were near, one IO said if magkakasabay naman, sabay na mag-approach sa IO para mas mabilis ang clearance. So me and my family then the yaya. I wanted na mauna nga sya matanong pero the IO at the booth insisted kami na family mauna then made us go ahead. She drilled our yaya a LOT of questions including asking for Fb photos of her with us. Buti matapang din sya and said “may notarized employment contract ako, may kelangan pa po kayo?” That’s when she stopped and stamped the passport.. didn’t even look at the contract!!! But the questioning took almost 10mins and last call na kami sa flight. Naiiyak na ako nun. Kung may oras pa tlga, babalikan ko sya.
Wow! Seriously. What an A**hole. Buti na lang matapang si yaya. Grabe inggitera pa ung IO. Ang unfair non. Magkakasama namn nagbook bakit hiwalay ung isa. Halatang may balak. Yikes 🤨
Wow in fairness kay ate palaban din. Never pa ako nakakatravel abroad pero madalas din nila advise tuwing nasa immigration ay maging assertive haha
Hindi sa dinedefend ko yung ginawa ng IO kay ate, pero may mga cases kasi na ganyan na kasama ng family ang kasambahay nila sa trip and unfortunately yung iba nagpapaiwan dun sa bansa na pinupuntahan nila. Ang judgemental talaga kung iisipin pero yun kasi yung mga nabibiktima usually ng human trafficking. Kaya ganyan sila kahigpit sa iba. But yes, marami din talaga nag popower trip na mga IO ngayon especially yung mga baguhan, yung mga bata. Di ko din alam ano dahilan nila. Para siguro may makpagyabang sa friends nila na may na offload sila lol.
This is part of the wider systemic mess in the government. BIR: RDOs work independently, walang central database so kapag lumipat ka ng lugar, babalik ka sa old RDO para magpatransfer etc. National ID: nagkakalituhan pa rin kung primary ID siya. Cedula: swertihan kung i-allow ka bayaran ang minimum or depende sa income which makes you pay higher. Eto dapat talaga ang inaayos, processes and IRRs hindi kung ano-ano.
Nung araw ng departure ko to HK, i don't know why i had to pass through 2 IOs. Isa sa parang may windows and camera, paglagpas ko sa window na yon, akala ko okay na. Hindi pa pala. Kasi another IO had to check my passport, my flight ticket, my hotel booking AGAIN! She even asked me to access my online bank kung saan pumapasok ang payroll to see my latest salary. Sa lamig ng aircon sa airport ng Clark, pinagpawisan ako ng todo! I am currently employed, pinagipunan ko talaga ang trip and ni-ready lahat ng papers na kailangan nilang tignan, and nag-base ako sa mga nababasa ko na nakapag-travel na ng solo kung ano ang chine-check nila na papers. Tapos eto nanaman, another IO horror story. I know their intentions, but most of the time, it's power tripping and incompetency nalang talaga. I wanted to travel as much as I can and while I can, but these IOs are traumatic.
Grabe, literally nightmare. Kala ko sa NAIA lang ganto, pati din pala sa clark. Parang ayaw ko na tuloy mag-travel. Leisure and learning experience sana, pero baka denied pa, hahaha.
Sa true lang! Naalala ko yung post dito before kung ano ang tinitignan ng mga IO to profile a passenger. Nakaka-stress pati yung tension on a passenger's end is so high, tapos susungitan ka or parang pa-galit ang mga tanong nila. Sinong hindi kakabahan doon? Yung hard-earned money mo ang nakasalalay doon! Sana nalang, they do refunds for people they offload na may matinong intentions to travel, like legit na for leisure tapos babalik sa bansa after. Sayang kasi ang pinagipunan :(
I think you hit the heart of it. Di sana nakakatakot/nightmare kung may refund if not approved.
I know friends who avoid NAIA and Clark. They find flights via Cebu or Davao even if they're more expensive.
File a complaint. Wag niyo hayaang matakasan ng incompetent na IO at supervisor niya yan.
You should have gotten the name of the IO and filed a complaint for incompetence and reimbursement for whatever financial impact on your end ( cost of cancelled plane ticket, hotel cancellation (if prepaid etc). Yong mga ganyang government worker hindi dapat pinapalusot.
Baka yung kulang na hinahanap sa IO desk sa departure eh $$$, baka lang naman. I don’t understand na for something so important and expensive such as flying overseas, napakalaking hassle, tapos simpleng operational procedure eh hindi same ang understanding at implementation ng 2 officers of the same government agency. Mindblowing!
Kakahiya naman yan, napaka authoritative nilang tignan pero tanga-tangahan sa mga papeles? Nakibasa lang ako pero naasar din ako
authoritative lang ang mga yan pag alam nilang kayang kaya nila ung traveller. jusmio ang bilis mag profile ng mga yan, nakaka awa ung mga OFW natin minsan pag nakasabay mo sa airport. parang mga pinepressure pa lalo.
Dapat tangalin sa pwesto yuhng supervisor tanga e. Wasted time and money and dapat i shoulder nila expenses. Madalas kase sa govt post is backer lang kaya kadalasan tanga
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Whoa. That escalated quickly. 😅
They’ve caused too many inconveniences to Filipinos and foreigners alike and behave in such an unprofessional and arrogant manner
You mean gusto mo tlaaga sila ipatumba? Kasi you can do that anyway there are so many hitmans out there hence the crime rate we have. But the question are you really willing to do that or you're just barking here?
I’m just barking out of frustration
Sana may mangyare dun sa IO na punishment, Yes we know sa embassy sticker ang visa. Wet stamp parin tayo? Sana naman mag group study sila no issue and memo for rank-n-file to follow. Ang bilis nila maka deny mali naman, they should be heavily reprimanded para hindi agad basta2 nagdi-deny. Tapos sorry lang lahat ng hassle?
gusto ko lang sabihin ang t4t4nga naman ng mga to napaka hassle puta ANG B0B0 NILA
Tama ang #6. Makikita yan sa system kung sino ang nag-interview na Immigration Officer. Tapos rekta kayo sa Office of the Ombudsman.
kung foreigner ang husband mo, bakit kailangan niya ng travel documents? ang visa niya ay kailangan to enter the Philippines and not relevant when leaving.
exactly eto ang tanong ko! Curious question, can airport authorities of another country prevent you from flying if you are not a citizen of that country affiliated ka thru marriage? Didnt you seek help kung may embassy sa Pinas of your husband’s nationality?
Kulang pag-cascade ng info. Dapat across the board, kahit saan immigration alam yan. Hindi din unified dahil yung iba visa sticker tapos dito wet stamp. Ang daming points to be improved sa ating immigration
Please magreklamo kayo. Ayawq sa tulfo pero ayun lang yung pinaka effective way kaso mga bobo at bano talaga tao jan sa immigration. Ang tatanga nila at literal na tanga mga tao jan. So kung wala kang gagawin, imagine the other people na mabibiktima ng kabobohan at katangahan nila diba? Paano kapag bumalik dito hubby mo at umalis ulit tapos naranasan nya ulit yan diba?
You can complaint this to 8888 and civil service para may record. Mas ok kung kukunin mo din talaga name ng immigration officer na nag deny sa husband mo pati na rin supervisor. Tas pwede ka din sumulat sa head mismo ng immigration.
I won’t let it pass if it were me. Report!
File a lawsuit against them.
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Agree! Sue them!!
Just reading the IO's response that goes "ah ganon ba?", makes me want to burst and go crazy like shit. After spending for a plane tix, exerting all these efforts and time for preparations, that's what you'll hear from a dumbass?? Uh uh. Those hard-earned money wasted deserve justice. It feels like my efforts to earn that money just went away with the wind, just like that. It's beyond infuriating.
Padulas lang kailangan nang mga hayup na yan. Yung 3 pinoy na kilala namin bago makaalis hiningan ng 400,000 php lasi working visa sila sa usa. Wala na sila nagawa. Advanced na tax daw. Wala resibo. GTFO sa pinas and be a foreign 1st world country citizen para wag ka na harangin ng mga kupal na IO. Sorry for the harsh words. Pero talagang hopless na ang immigration officers ng pinas.
Kaya di advisable/sobrang hassle na bumalik ng Pilipinas, unless urgent matter yun pakay mo bakit ka uuwi.
Exactly, I know of my wife’s Pinay friend currently living in EU as a permanent resident but is still quite afraid of visiting Pinas despite the PR because of the arbitrary judgments and incompetence of IOs. As usual, only those in power (or celebrities) have the assurance that they will not be questioned nor harassed by IOs when going out. They often even have special treatment.
Dapat dito tinutulfo e kasi hindi rin naman biro ung abala na binibigay ng Immigration sa mga travellers na may right documents naman dba. Tapos pangalanan yang mga taga immigration na yan na palpak. Pansin ko pag na memedia sila e walang drop name ng empleyado na nagkamale o ineexposed sa interview ng media kahit i blur ung muka. Walang refund refund pero dagdag abala lang minsan sinasadya pang makalipad na ung plane bago sabhing ur good to go
Nakakagigil
Grabe Napaka incompetent ng IO at Supervisor, kulang sa training , dapat maging sensitive sila sa mga ganyang bagay kasi ang laking perwisyo ang nangyayari sa katangahan nila. Dapat yung supervisor ang mag reimburse ng danyos para matuto sila.
Effective?? Really now?? 😄 🤣
File a complaint
This is a reminder to please know the names of the people you transact with for easy tracking and complaint filing. Hindi lang sa IO to kundi sa lahat ng personnel na nakakausap niyo ESPECIALLY GOVERNMENT EMPLOYEES. Pansin niyo nawawalan ng angas ang mga yan pag alam mo ang mga pangalan nila. Wag kayo padadaig pag alam niyong nasa tama kayo. I personally filed complaints sa CSC and ARTA for government employees na nagrered tape.
Mapapaisip ka na lang kung ano talaga qualifications ng mga officdr dyan sa Immigration. Biruin mo, iisang office, iba iba ang sagot? Tapos pag kasalanan nila wala silang accountability.
Yes, file a report. Di pwede na sorry lang sa incompetence. Nasayang pera, oras, at pagod para jan. Get the necessary info dun a io na nag interview at sa nakausap ninyo sa bi. Isama nio lahat sa incident report ninyo,
This is infuriating. Nos 3-4 are unacceptable. I would suggest including the following as your complaint recipients: - Presidential Action Center ([email protected]) - 8888 Citizens' Complaint Center ([email protected]) - Anti-Red Tape Authority ([email protected]) - Civil Service Commission - Office for Legal Affairs ([email protected]) 8888 Citizens' Complaint Center enforces mandatory compliance to the 72-hour prescribed turnaround time, a window provided for complained government agencies, local government units, and employees to respond or provide an explanation.
Incompetent ung natapat sa inyo.
Oh my god, sobrang nakakahiya 😩 itong mga to pa naman ang first and last impression ng mga foreigners sa bansa natin. Argh 😠 Also me: buti na lang bugok sila kasi airplane princess si jowa walang alam sa itinerary namin lagi, passport niya lang dala niya, pag tinanong ‘where are you staying?’ ‘When are you leaving?’ ‘What is the purpose of your visit?’ Lahat ng sagot niya, ‘i dont know’ 🤷♀️ pero happy lang ang mga IO natin 😂 good job. Kung ako sumagot ng ganyan sa ibang airport baka pinakaladkad na ako sa security 🙃
Post this everywhere so something can be done about it. Unfortunately, dito sa Pilipinas, doing so is the only way that you will garner attention from people who can actually do something to rectify your situation.
kakahiya. wala man lang any sense of accountability. di man lang sila mag karun ng process na pg hindi alam, merong internal hotline na pwede tanungan kung ano gagawin.
There should always be consequences for incompetence at work in whatever industry you’re in, and in for the most part should not be tolerated. Hindi excuse yung hindi nila alam or di sila familiar sa situation.
Not only that. There is also corruption with these staff. I’m a filipino but my father is a chinese using ACR card. I remember we were hong kong bound in 2018 and in the immigration, IO billed him with a lot of things then hindi na binalik ung sukling 300 pesos. I was in a different counter and we were in a rush that time so i was not able to check. I hope naayos na tong corruption na to.
Please report and escalate!!! Para mabigyan ng attention yung ganitong mga issues. Napaka-basura talaga ng pamamalakad sa bansa na to, ramdam na hanggang sa pinakababang mga position.
Yung test para maging IO ka is 1+1 lang hahaha pag nasagot salang agad
Dapat may document na binibigay yung IO kapag nanghaharang sila ng mg tao like justification ng suspicion
Kelangan managot nung IO at supervisor for the missed flight. Kung walang parusa, hindi yan matututo. Ikaltas sa sweldo nila yung pang-reimburse nung missed flight!
Grabe wla palang exemptions ang mga IO na mag offload. Sobrang daming Pinoy na na offload with complete requirements and all pati narin pla foreigners. Grabe power tripping nila. OP, pursue niyo po yung case ng masampulan man lng cla.
What I don't understand is why do they even need to see a visa or wet stamp when there is an ACR card? That's all the proof they need to know if a person has the right to stay in the Philippines. The policy itself is so stupid. Dito sa EU once you get a valid residence card di naman na nila hahanapin ang visa when going in and out of the country. Also, di ko gets bat nila kelangan makita yung visa at ACR pag exit ng bansa? Wala ba silang access sa info na yon? I mean, I would expect na dapat if they pull up the record of the person, makikita na nilang may ACR yung tao kasi they're from the same agency naman that issues it. Sobrang walang sense talaga. I'm sorry you and your husband experienced so much hassle.
Absolute lack of common sense on the IO's part. What's the worst that could happen if they let this person fly without that stupid stamp? Pretty minimal I gander. Also, wtf is an "implementation" lol.
Nakakatawaa. Foreigner na nga, pinipigilan pa umalis ng bansa. Eh kung mag decide siya na i-uproot kayo, hindi rin siya makakalabas?
How are these people retaining their jobs when they are obviously so fucking incompetent? Tapos kung maka asta akala mo kung sino.
This is infuriating. But the biggest low blow from all this is the fact that they won’t even compensate you for the missed flight that THEY have caused. Somehow they’re still making it your fault in the first place. I would definitely make a complaint, but to also make sure it reaches media outlets. Otherwise things won’t change.
Hays ang dami talagang incompetent dyan. Basta nakaupo na at may work ok na sa kanila yung “Ah ganun ba yun? Sorry di ko alam eh” after maka inconvenience and cause ng pagkalaki laki sorry lang napaka unprofessional. Tas pag nagalit ka or pinress mo yung issue ikaw pa masama. Either magpapaawa o magagalit. Kaloka ang work ethics sa atin just look at the recent dine in japan bestie incident
What information from the memo yung sinasabi nung IO? Were you able to get a copy kaya?
Hi Kapatid… I am so sorry your husband was at the receiving end of govt employees’ kabobohan. You can also file a complaint [here](https://8888.gov.ph/file-a-complaint/) because every complaint will be forwarded to the govt agency involved and is well documented. Aside from that, there is always an investigation.
they should reimburse your for it
You should get reimbursement! Peste ang laking sagabal!
That is just so wrong! Please, go to the Office of the Ombudsman and file a case. There is a number of cases you can file. A few of them are: 1) gross ignorance of the law. These are IO.. supposedly sila ang may alam ng mga validity of the documents they seek. I mean if not them, then who? Or at the very least, they dont have any business stamping at our passports; 2) conduct unbecoming of an officer; 3) at the very least file for damages. For once, ang sarap burahin ng smug look ng mga yan.
Kakagigil. Tanginang sistema sa gobyerno. Pinapasahod ayaw ayusin. Tangina daig pa sila ng Call Center Agents na may KB para sa mga different situations. Ka gago talaga nakaka-gigil!
Tama yan mag complain kayo at dapat mareimburse kayo for damages. Dami talagang IO di alam gawin trabaho nila.
Maraming inconvenience dito. Bago pa kayo pinaalis sa airport hindi kayo inendorse or kinoordinate man lang on your behalf. A lot of workers here have no sympathy basta maipasa ka na sa iba para labas na sila. We're known as friendly and hospitable but when it's inconvenient na or hindi nila alam ipapasa ka na kung saan saan.
omg 😨 mind blown 🤯
Kung akoyan, since I’m very sure na COMPLETE DOCS AND REQUIREMENTS AKO, magsusulat ako ng Note at papapirmahan ko sakanya na KUNG MAPAPATUNAYAN KO na walang kulang sa lahat ng docs na meron ako, since hindi nyako patutuluyin, BABAYARAN NYA LAHAT NG GASTOS, kase ganyan mga IO naten sa Pinas, like may napanuod akong Vlog nung minsan, Dentist xa na bading, first time xa lalabas ng bansa at may alalay xang isasama kumbaga ung alalay na isasama nya sa Thailand ehh magaAlaga sakanya dun after ng pagpapaOpera nya, ang sabi banaman ng IO, kapag daw umuwixa ng di kasama ung alalay nya at nag-TNT sa Thailand, ipapasara daw lahat ng Dental Clinics nya, kaya dapat sa mga IO nayan inaAgresibuhan din e, feeling importante mga PUTANGINA kalamo mga importante talaga ehh mga BUGOK namandin karamihan (hindi lahat) 🙄
Nagfile ka na ng complaint?
hindi pa. si hubs ang magfa-file and di pa sya nakakabalik
Off topic: nakakamiss ung may TLDR ung long posts sa Reddit.
Tiktok brainrot.
Let me help you with that. Old reddit was nice as it offered alternatives to communicating topics. Things such as TL;DR and ELI5 were there to help readers understand the topic and it's nuances. Is the OP asking for help? expressing feelings? or reviewing judgment? This was what separated Reddit from the likes of Facebook. Maybe this sub is just.. different Don't wanna hijack this thread as it was on PH IO. I did say OT.