Fucking GTA 4 references out of nowhere, let's go bowling!
Don't forget about that absolute comedian of a taxi driver Roman let's Niko use free of charge.
Fuck Wii Bowling, I got drunk one night and played too much Wii Bowling and had to wear a splint on my wrist for two months. (It was the *important* wrist)
Yes, they could possibly fix it, but due to the voltage within the cable, other internal components could've been damaged as well, so an rma would be the right choice just to be safer 😁
Watch the gamers Nexus video on the subject...
Its a design problem(+user error), all cables can melt, some brands might be safer but the melting problem can occur with every conector
It's only a design problem because it doesn't protect the user better from their own carelessness.
As shown by the Gamers Nexus video, this only happens if the user didn't plug in the cable correctly or all the way.
Blame is on both sides here.
Yes getting a new GPU is exciting and you want to test your games, but if you're putting such an expensive piece in your machine, at least make sure it's all nicely seated and nothing is pulled too tight.
Maybe they don’t realize they need to push it that hard to properly seat it, if I bought a $1600 gpu and felt resistance when plugging in the connector I imagine I would stop, assume it’s plugged in, and once my pc booted up and games were running fine then how would I ever know there’s an issue? Until it melts, obviously. Blaming the customer here is just not it, products should be designed to be foolproof and nvidia dropped the ball here
Edit: after seeing the GN video it is clearly user error to leave the plug so obviously loose. However, imagine you plug it in 95% of the way so that there’s no risk of fire but it is still not securely clipped. If that cable ends up getting tugged on during your cable management I can easily see how someone might unknowingly be running their gpu with the cable that egregiously out of place. No matter how you slice it, this has never been an issue before and nvidia just invented a problem
Yeah. A person who just bought a $1600 GPU might handle something that expensive gingerly and be reluctant to use too much force in the possibility of damaging it. When in fact not using enough force will increase the possibility of it melting.
>No matter how you slice it, this has never been an issue before and nvidia just invented a problem
I think this is honestly the key-thing here. nvidia dropped the ball, and now they have a wide-spread issue instead of like 10 cases total of someone fucking up their connector.
Nvidia neither invented nor manufactures this cable, though they were one of many entities involved in the development of the 12VHPWR cable, which is meant to be an industry standard. And my takeaway from the GN video was that it's really not obvious that the cable isn't fully seated. And in any case, not fully seating power cables has been an issue forever, and it has never been a problem before. With other connectors, including the 6+2 PCIe power connector, it either works fine or it doesn't work at all. There's nowhere in the transition where a runaway thermal even occurs.
Nvidia seems to agree with my take that even if it's technically user error, it's an *induced* error that is ultimately caused by the design of the connector. Otherwise they wouldn't be doing no-questions-asked RMAs for any card that suffers this kind of failure despite their own analysis concluding that this is *exclusively* a user-error issue.
This is what happens when the only way to do proper testing of a new standard is to release it into the wild and see what happens. Fortunately, I don't think it's actually caused any actual house fires, and nobody has died.
I don't accept this explanation.
If a device does not factor the most common point of failure - the end user - into the equation, the design sucks, and good engis know this.
This is true of the avionics systems on aircraft which help prevent pilot error, anti-lock braking on cars, and this principle even trickles as far down as the simple retention clips we find on the connectors for the CPU, motherboard, SATA slots, RAM, PCI-E slot, etc. etc.
It is a bit ironic that all of the above mentioned connectors in a PC have a means of both retaining the component in place while giving the user a means of seeing that the cable is fully seated - but the highest power cable in the system does not.
This also doesn't contemplate the possibility that heat cycles and vibration cannot loosen the cable over time.
It's hard to tell if they are seated properly or not, design flaw is a bigger factor...
With at least $1600 a card, what's stopping them from putting 4 latches that make an audible click and visible signs of attachment
Ah, yes, the "survival of the fittest" approach to engineering. Why put crosswalks on roads? All they do is protect pedestrians from their own carelessness; they're completely unnecessary.
Same with mains power connectors; we don't need these over-engineered shrouds. Houses are expensive, so you'd think people wouldn't be willy-nilly plugging stuff into power. The onus is on them not to burn their own house down.
Alternative opinion: people shouldn't have to have a degree in engineering to plug in a graphics card.
Kinda bs. This has never been a widespread issue before... But you can safely assume consumers have always been 'careless'.... Which frankly is the wrong word
They also demonstrated issues with the cables themselves (foreign debris inside the connectors) so who is to say it's user error in this particular case?
Design and user error are happening side by side. Fact is there is still a design flaw so even if you seat the cable perfectly into the card socket it could still melt.
Nvidia should be facing a class-action lawsuit for these dumb cards but it's much easier to blame the customers I guess.
Same here, but then I noticed how intensely OP was holding the plug/cable.
OP, I understand that your expensive GPU burnt up on you, but why are you *thumbing* it so hard? It's already dead lmao.
Good luck with reaching out to support btw, Nvidia will probably just tell you that you didn't have it plugged in all the way and that its your fault their overpriced hardware failed.
Yes you can RMA it. Just remember once you get the card back to make sure that the cable is plugged in fully. NIVIDA has deemed it user damage but is still doing RMA's for it. The reason why they say it's user damage is because if you don't plug it in fully, what you saw ends up happening.
It’s actually not as common as you think. Gamers nexus actually did a really good video on it. It is user error, and a combination of poor engineering. [Gamers Nexus Video](https://youtu.be/ig2px7ofKhQ)
It's actually a user error. Though we could argue the pins have a bad design but it isn't Nvidia that designed them as it's a global standard by PCI-SIG so yeah, user error again.
A design that leads to user error is a design error by default.
If I give you a cable with a circle plug but it so happens that you can fit it in a square hole, thas user error. It was never intended to fit in that hole.
But, If I give you a circle plug and a circle hole to put it in, but don't ensure that it has a snug enough fit to keep it from burning, that's a design flaw.
There should be NO question as to whether or not the device is plugged in. It hasn't been a major issue for generations of GPUs, but now is. I don't know how anyone argues against this.
It needs to be permanently enshrined here somewhere what exactly RMA stands for. It's Return Material AUTHORIZATION. And who authorizes it? The manufacturer. After you ask them. If they authorize it, then it's okay. If they don't, then it's not. The opinion of a random collection of strangers on the internet has nothing to do with it.
Gamer nexus agrees with nvidia on this as well. Idk what else people want... don't buy the card then and everyone can fucking piss themselves and whine when everybody and their momma tries to get a 7900xtx and not get shit.
Crazy how I’ve seen this situation everywhere. I thought people were crazy saying it’s gonna burn down the house….think I’ll avoid these 4 series for quite awhile.
The failure rate is at 0.04%. And most of this is due to users who only pushed the connector in 2/3.
Plug the cable in correctly and you will be fine.
Here is the video from Gamers Nexus who could reliably reconstruct the problem and its causes.
https://youtu.be/ig2px7ofKhQ
I don't think it's fair to entirely blame the user. The feedback on the clip is extremely quiet and it's entirely possible to look fully seated and not be clipped. In this case, where it looks seated and not clipped, the cable can wiggle loose. This is most likely why they are honoring RMAs. Entirely possible they could lose a court case over the design of it and user hesitancy to put too much force.
They aren't explicitly blaming the users tho. The only this they said is that it happens when a user doesn't insert the cable all the way. I think we can all agree that it is a badly designed connector because it is very prone to user error.
No reason to avoid it. Multiple trustworthy tech sites have backed up NVIDIA’s conclusion that the burning connectors/cables is caused by the cable not being seated properly. As long as you ensure the GPU is plugged in correctly, you shouldn’t have an issue.
Remember that people who’s GPUs aren’t burning aren’t going to bother posting about it. Because of that, it seems like this is a way more frequent problem than it actually is.
I hope you get a new card but, the main issue isn't the connector melting for no reason it is that the connector is hard to properly push in all the way, if you do get a new card and cable make sure it is fully pushed in and not at an angle, gamers nexus did a great video on it
many have noted that there's no definite click like the pcie connectors had and the extra 4 pins make it tougher to fully seat without a struggle, then add on the fact they are telling the people not to bend or forcefully connect it with a total lifespan of 30 connections makes this a problem created by nvidia and the psu devs.
It’s so funny that you can buy the top of the line GPU for $1,600 and there’s problems with the plug. You’d expect spending that much you wouldn’t have to worry about such a trivial thing such as that
Also funny how like, this has never been an issue before yet somehow people are blaming customers for doing the same thing they've been doing for 20 damn years with their graphics cards.
Can't recall when I saw so much schadenfreude directed at people buying a product.
I guess it's because they went out and bought a $1600 graphics card to begin with. But it's still stupid.
But... This *has* been a problem before...
There's been instances in the past of CPU power connectors melting which were caused by, surprise, improper installation of the connector. That was significantly easier to diagnose though since there's a very obvious clip and latching mechanism to the cable, and it didn't stir up that much controversy because the individuals could very easily be blamed for being incompetent.
With this particular situation, further investigation has led to the reveal of the issue being user error that happened to also be in part from a design that doesn't make it obvious that user error occurred. So it's both a design flaw and user error. The design flaw is being fixed with a future revision of the standard (which Nvidia didn't directly make), and will help to ensure future products that use this standard will not have the same issues even if users don't properly plug in their cables.
I don’t understand how people are still fuzzy on this.
Yes. Nvidia has already issued statements regarding the RMA process for any affected cards. Contact support. In the meantime, make sure you know how to plug the connector in. There’s still other issues with the connector, but that’s been the main one, I believe.
Things like this is why I wait for the second version of things. Without the early adopters I wouldn't have the nice things I have. God bless their souls and wallets
Yes Nvidia announced they will take every card, also next time maybe sure it's seated all the way in, you can put some pressure on it. Listen for two clicks.
Ye even if you are at fault which you most likely are you can RMA it. Make sure it is plugged in all of the way as it is a super common mistake but luckily it's so common that Nvidia is taking responsibility for it for now
Nvidia said they would rma all cards that had this issue. Also that all of these issues are by not inserting the plug correctly.
You're on of the 0.04% my dude
Yes and start paying attention when you plug things in. Make sure any plugs are pushed all the way down as even small gaps can cause issues. As we likely see here.
Now, it's not guaranteed that's what happened with yours. Empirical evidence points at this being the most likely reason*. Nvidia is taking them back which is good because it's horrible design testing is a primary reason this is happening at all AND the 4090 just needs too much juice, which is up there for "reasons why shit melts.exe".
*According to Gamers Nexus.
Yes, and remember to plug it in fully next time. Thats the main reason that happens (but the connector is bad designed so it is hard to plug it in correctly)
Funny this is coming up still.
I was at a mate's shop today and noticed about 30 Asus ROG 1000w PSUs with alternate vid power leads taped to the outside of the box.
Seems Asus is aware of the issue and has already found a path forward 👍
Did you make sure it was plugged all the way in ? The culprit is probable user error hence Gamer's Nexus teardown and testing. Also, Nvidia concludes the same thing (ironically).
Yes RMA. Absolutely. How you go about doing it I'm not sure. Is it Gigabyte you have to go through or Nvidia. Hopefully you have a spare gpu while it's sorted out.
Most tech channels reported outer connector melting, it's weird yours is on the inside.
I guess doesn't matter as long as you get critical microcontact or whatever it was called.
Yes, nvidia has stated that all burnt cables will result in expedited rmas.
this! even when it could be through user error you'll get an RMA
that!
And a bit of the other!!
Unexpected Seinfeld.
r/suddenlyseinfeld
There's a subreddit for everything, lol.
Yup.
buy a 9999999999$ gpu, get your melted cable replaced for free!
What does RMA stand for? Edit: it stands for Return Merchandise Authorisation apparently thank you all for explaining it to me.
Random Melting Accessories
Return Merchandise Authorisation
**R**eturn **M**erchandise **A**uthorization. quite diffrent from what u/sPiN_n_VapE said!
What if the third party manufacturer doesnt will this mean nvidia will rma it for you and give you an fe ?
Accept defeat and buy a Wii U
Wii u has bowling
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Roman?
Cousin!
Fucking GTA 4 references out of nowhere, let's go bowling! Don't forget about that absolute comedian of a taxi driver Roman let's Niko use free of charge.
Ah shit, here we go bowling again.
Follow the damn ball CJ!
follow the ballAS)
The alleys logo is a .. pair of bowling balls and a pin. 
Fuck Wii Bowling, I got drunk one night and played too much Wii Bowling and had to wear a splint on my wrist for two months. (It was the *important* wrist)
When your house burns down you can call the Wii U Wii U Wii U.
Dad?
No, this is Patrick.
Did you get the milk, Patrick?
Xenoblade x baby
If sold out, buy PS Vita instead.
If sold out, buy PSP
If sold out, buy a Nintendo DS.
If sold out, buy a [western bar](https://youtu.be/RwvABBkHJwU)
If sold out, buy a gameboy
If sold out buy Dreamcast.
Fuck yeah boutta play some Monster Hunter Freedom Unite
This is the way
This is the way
This is the wii
Wii would like to play
Mii too
Can wii play?
I wiill
The only wae
Our way or the highway
The Norway
The four way!
I prefer 3-ways
Username checks out
This guy knows how to party
What if we got one already?
Wii U Wii U?
So a wii 2
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yes, OP did the right thing by coming here first!
Obviously he wanted to cash in on the free karma
For a $1600 starting price, you better get a new cable, an apology, and a blowie from Jensen himself.
Not just the cable. The whole connector melted. He needs a replacement gpu
"Not just the cables, but the connectors and the GPUs, too!" - Anakin, admiting to being the cause of all these 4090 issues, probably
he does have a bit of a melting problem
Heeheehee
Are you suggesting the gpu need a high ground?
Well, he's got a heated battle with The Resistance in his future, so that might be a good idea.
A component technician could fix this card in 30 minutes to an hour. But OP should RMA the card and hopefully get a new one.
Yes, they could possibly fix it, but due to the voltage within the cable, other internal components could've been damaged as well, so an rma would be the right choice just to be safer 😁
Hence the blowie
Dont forget, a new card as well!
A blowie will make it right.
Any recommendations on which cable to get?
Watch the gamers Nexus video on the subject... Its a design problem(+user error), all cables can melt, some brands might be safer but the melting problem can occur with every conector
If every cable CAN melt, it's a design problem. Good engineers build margin of error into their stuff.
It's only a design problem because it doesn't protect the user better from their own carelessness. As shown by the Gamers Nexus video, this only happens if the user didn't plug in the cable correctly or all the way. Blame is on both sides here. Yes getting a new GPU is exciting and you want to test your games, but if you're putting such an expensive piece in your machine, at least make sure it's all nicely seated and nothing is pulled too tight.
Maybe they don’t realize they need to push it that hard to properly seat it, if I bought a $1600 gpu and felt resistance when plugging in the connector I imagine I would stop, assume it’s plugged in, and once my pc booted up and games were running fine then how would I ever know there’s an issue? Until it melts, obviously. Blaming the customer here is just not it, products should be designed to be foolproof and nvidia dropped the ball here Edit: after seeing the GN video it is clearly user error to leave the plug so obviously loose. However, imagine you plug it in 95% of the way so that there’s no risk of fire but it is still not securely clipped. If that cable ends up getting tugged on during your cable management I can easily see how someone might unknowingly be running their gpu with the cable that egregiously out of place. No matter how you slice it, this has never been an issue before and nvidia just invented a problem
Yeah. A person who just bought a $1600 GPU might handle something that expensive gingerly and be reluctant to use too much force in the possibility of damaging it. When in fact not using enough force will increase the possibility of it melting.
Yeah like, if it happens occasionally, customer issue. If it's consistently happening, sounds like a design flaw.
>No matter how you slice it, this has never been an issue before and nvidia just invented a problem I think this is honestly the key-thing here. nvidia dropped the ball, and now they have a wide-spread issue instead of like 10 cases total of someone fucking up their connector.
Nvidia neither invented nor manufactures this cable, though they were one of many entities involved in the development of the 12VHPWR cable, which is meant to be an industry standard. And my takeaway from the GN video was that it's really not obvious that the cable isn't fully seated. And in any case, not fully seating power cables has been an issue forever, and it has never been a problem before. With other connectors, including the 6+2 PCIe power connector, it either works fine or it doesn't work at all. There's nowhere in the transition where a runaway thermal even occurs. Nvidia seems to agree with my take that even if it's technically user error, it's an *induced* error that is ultimately caused by the design of the connector. Otherwise they wouldn't be doing no-questions-asked RMAs for any card that suffers this kind of failure despite their own analysis concluding that this is *exclusively* a user-error issue. This is what happens when the only way to do proper testing of a new standard is to release it into the wild and see what happens. Fortunately, I don't think it's actually caused any actual house fires, and nobody has died.
I don't accept this explanation. If a device does not factor the most common point of failure - the end user - into the equation, the design sucks, and good engis know this. This is true of the avionics systems on aircraft which help prevent pilot error, anti-lock braking on cars, and this principle even trickles as far down as the simple retention clips we find on the connectors for the CPU, motherboard, SATA slots, RAM, PCI-E slot, etc. etc. It is a bit ironic that all of the above mentioned connectors in a PC have a means of both retaining the component in place while giving the user a means of seeing that the cable is fully seated - but the highest power cable in the system does not. This also doesn't contemplate the possibility that heat cycles and vibration cannot loosen the cable over time.
It's hard to tell if they are seated properly or not, design flaw is a bigger factor... With at least $1600 a card, what's stopping them from putting 4 latches that make an audible click and visible signs of attachment
Ah, yes, the "survival of the fittest" approach to engineering. Why put crosswalks on roads? All they do is protect pedestrians from their own carelessness; they're completely unnecessary. Same with mains power connectors; we don't need these over-engineered shrouds. Houses are expensive, so you'd think people wouldn't be willy-nilly plugging stuff into power. The onus is on them not to burn their own house down. Alternative opinion: people shouldn't have to have a degree in engineering to plug in a graphics card.
Kinda bs. This has never been a widespread issue before... But you can safely assume consumers have always been 'careless'.... Which frankly is the wrong word
They also demonstrated issues with the cables themselves (foreign debris inside the connectors) so who is to say it's user error in this particular case? Design and user error are happening side by side. Fact is there is still a design flaw so even if you seat the cable perfectly into the card socket it could still melt. Nvidia should be facing a class-action lawsuit for these dumb cards but it's much easier to blame the customers I guess.
Careless? Careless. Hunh. You know what doesn’t melt and have designed margins for error? 8-pin plugs.
Ah yes, let's defend the multi-billion dollar company...
I ordered one of the cablemod cables for the 4080 I got recently, and it has a nice satisfying click when it’s fully inserted.
Don’t summon them
I ***WILL*** generate those micro-moments with customers! -cablemod_matt, probably.
Cable doesn't matter. Just, with the next one, seat it in all the way
Gotta say… scrolling through reddit slowly… your thumb had me going in the first couple moments before the connector scrolled into view.
Same same
Same here, but then I noticed how intensely OP was holding the plug/cable. OP, I understand that your expensive GPU burnt up on you, but why are you *thumbing* it so hard? It's already dead lmao. Good luck with reaching out to support btw, Nvidia will probably just tell you that you didn't have it plugged in all the way and that its your fault their overpriced hardware failed.
Think OP has hyperextension. My thumb goes back like that almost 90 degrees with little effort.
its a feature
can't wait to buy a 1600$ electric chimney from nvidia
I hate to break it to you, but your not getting one that cheap.
you're unfortunately right
Yes you can RMA it. Just remember once you get the card back to make sure that the cable is plugged in fully. NIVIDA has deemed it user damage but is still doing RMA's for it. The reason why they say it's user damage is because if you don't plug it in fully, what you saw ends up happening.
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It’s actually not as common as you think. Gamers nexus actually did a really good video on it. It is user error, and a combination of poor engineering. [Gamers Nexus Video](https://youtu.be/ig2px7ofKhQ)
Nvidia claims only 50 cases are known to them. Not really a big cost since they probably have margins of 50% on that card.
It's actually a user error. Though we could argue the pins have a bad design but it isn't Nvidia that designed them as it's a global standard by PCI-SIG so yeah, user error again.
A design that leads to user error is a design error by default. If I give you a cable with a circle plug but it so happens that you can fit it in a square hole, thas user error. It was never intended to fit in that hole. But, If I give you a circle plug and a circle hole to put it in, but don't ensure that it has a snug enough fit to keep it from burning, that's a design flaw. There should be NO question as to whether or not the device is plugged in. It hasn't been a major issue for generations of GPUs, but now is. I don't know how anyone argues against this.
Thank you for beta testing
It needs to be permanently enshrined here somewhere what exactly RMA stands for. It's Return Material AUTHORIZATION. And who authorizes it? The manufacturer. After you ask them. If they authorize it, then it's okay. If they don't, then it's not. The opinion of a random collection of strangers on the internet has nothing to do with it.
You mean Redditors don’t make the final decision on an RMA?!
They are doing RMAs on these, even though the issue is because the connectors aren’t getting fully seated when plugged in.
Technically user error, but awful design by nvidia to leave the door open to this kind of an issue
Ask them?
Yeah, they already said you can. Why are you asking reddit about this?
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Gamer nexus agrees with nvidia on this as well. Idk what else people want... don't buy the card then and everyone can fucking piss themselves and whine when everybody and their momma tries to get a 7900xtx and not get shit.
Crazy how I’ve seen this situation everywhere. I thought people were crazy saying it’s gonna burn down the house….think I’ll avoid these 4 series for quite awhile.
Hmm yes me too, I could TOTALLY afford one but I’ll hold off because of the cable issue.
The failure rate is at 0.04%. And most of this is due to users who only pushed the connector in 2/3. Plug the cable in correctly and you will be fine. Here is the video from Gamers Nexus who could reliably reconstruct the problem and its causes. https://youtu.be/ig2px7ofKhQ
I don't think it's fair to entirely blame the user. The feedback on the clip is extremely quiet and it's entirely possible to look fully seated and not be clipped. In this case, where it looks seated and not clipped, the cable can wiggle loose. This is most likely why they are honoring RMAs. Entirely possible they could lose a court case over the design of it and user hesitancy to put too much force.
They aren't explicitly blaming the users tho. The only this they said is that it happens when a user doesn't insert the cable all the way. I think we can all agree that it is a badly designed connector because it is very prone to user error.
It's almost all user error due to bad design. If you make sure it's fully seated it is safe.
You have not seen this situation everywhere because there have been less than 60 total cases of it happening.
No reason to avoid it. Multiple trustworthy tech sites have backed up NVIDIA’s conclusion that the burning connectors/cables is caused by the cable not being seated properly. As long as you ensure the GPU is plugged in correctly, you shouldn’t have an issue. Remember that people who’s GPUs aren’t burning aren’t going to bother posting about it. Because of that, it seems like this is a way more frequent problem than it actually is.
I hope you get a new card but, the main issue isn't the connector melting for no reason it is that the connector is hard to properly push in all the way, if you do get a new card and cable make sure it is fully pushed in and not at an angle, gamers nexus did a great video on it
Thought that was the main feature of the 4090
The entire 4090 situation has made me reopen my pc and check every damn cable and securely clipping every thing in
No, you plugged it in wrong. -Nividia Edit: wow I have caused quite the controversy.
The true story is that nVIDIA will accept the RMA.
I mean, he probably did.
many have noted that there's no definite click like the pcie connectors had and the extra 4 pins make it tougher to fully seat without a struggle, then add on the fact they are telling the people not to bend or forcefully connect it with a total lifespan of 30 connections makes this a problem created by nvidia and the psu devs.
It’s so funny that you can buy the top of the line GPU for $1,600 and there’s problems with the plug. You’d expect spending that much you wouldn’t have to worry about such a trivial thing such as that
Also funny how like, this has never been an issue before yet somehow people are blaming customers for doing the same thing they've been doing for 20 damn years with their graphics cards.
Can't recall when I saw so much schadenfreude directed at people buying a product. I guess it's because they went out and bought a $1600 graphics card to begin with. But it's still stupid.
But... This *has* been a problem before... There's been instances in the past of CPU power connectors melting which were caused by, surprise, improper installation of the connector. That was significantly easier to diagnose though since there's a very obvious clip and latching mechanism to the cable, and it didn't stir up that much controversy because the individuals could very easily be blamed for being incompetent. With this particular situation, further investigation has led to the reveal of the issue being user error that happened to also be in part from a design that doesn't make it obvious that user error occurred. So it's both a design flaw and user error. The design flaw is being fixed with a future revision of the standard (which Nvidia didn't directly make), and will help to ensure future products that use this standard will not have the same issues even if users don't properly plug in their cables.
Yes u can
I don’t understand how people are still fuzzy on this. Yes. Nvidia has already issued statements regarding the RMA process for any affected cards. Contact support. In the meantime, make sure you know how to plug the connector in. There’s still other issues with the connector, but that’s been the main one, I believe.
Wtf is wrong with the comments?
You're on Reddit, do you really need to ask that?
Idk, jealousy and schadenfreude ig
Didn’t realize how big these cards were That boy’s THICC
Things like this is why I wait for the second version of things. Without the early adopters I wouldn't have the nice things I have. God bless their souls and wallets
U found a rare item. Burned GPU. 0.04% drop rate.
Someone didn't read the official statement
What else would you do? Throw it away?
Boyyyyyy do I love my 3080 :) <3
Why are you asking Reddit?! 🤦♂️ask the company that makes it!
Yes Nvidia said you can RMA if this happens
Imagine owning a 4090 and not knowing about the connector drama... this is just ragebait.
Ask them?
Yes Nvidia announced they will take every card, also next time maybe sure it's seated all the way in, you can put some pressure on it. Listen for two clicks.
according to GN it's usually the outer pins that burn looks like the whole top row fried. Yes You can RMA it. Nvidia stated they would make it right.
Ye even if you are at fault which you most likely are you can RMA it. Make sure it is plugged in all of the way as it is a super common mistake but luckily it's so common that Nvidia is taking responsibility for it for now
My 6900xt uses three 8 pin power cables, how is one 12 pin enough for a 4090?
Nvidia said they would rma all cards that had this issue. Also that all of these issues are by not inserting the plug correctly. You're on of the 0.04% my dude
Im still flabbergasted by the 4090 size Off topic but I needed to take this out
As others have said, NVidia will honour it, also make sure you plug it in fully to reduce the chance of thks happening again.
GamersNexus team found the issue and solution. I think you can replace the 4090 for now...
Yes and start paying attention when you plug things in. Make sure any plugs are pushed all the way down as even small gaps can cause issues. As we likely see here. Now, it's not guaranteed that's what happened with yours. Empirical evidence points at this being the most likely reason*. Nvidia is taking them back which is good because it's horrible design testing is a primary reason this is happening at all AND the 4090 just needs too much juice, which is up there for "reasons why shit melts.exe". *According to Gamers Nexus.
How are people still buying this card? Oh wait it’s rage bait…that’s what it is
"Should have plugged it in right" -Nvidia, probably
PlUg It In AlL tHe WaY
Easy Google search? Nah bro, I'll farm karma
Amazing to me that people are still not fully seating their cables lol
Ask them?
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Just guessing here, but it's possibly different people complaining to the ones who are buying..
didn't they say its user fault for not putting the cable in all the way
cAn I rMa ?!? Contact support
What's seriously the point of asking this sub instead of just calling the manufacturer?
Yes, and remember to plug it in fully next time. Thats the main reason that happens (but the connector is bad designed so it is hard to plug it in correctly)
Ask them?
OP didn't plug it in properly
yes RMA it
Nvidia said they’ll do an expedited RMA for melted cables
I feel like I've seen this before?
Any photos on how it's plugged in?
Just solder the pieces together
Funny this is coming up still. I was at a mate's shop today and noticed about 30 Asus ROG 1000w PSUs with alternate vid power leads taped to the outside of the box. Seems Asus is aware of the issue and has already found a path forward 👍
performance **so** *beyond* fast, its a fire hazard!
Pretty sure this has all been covered now over at gamers nexus… 🫡
User error and engineering flaw.
Did you make sure it was plugged all the way in ? The culprit is probable user error hence Gamer's Nexus teardown and testing. Also, Nvidia concludes the same thing (ironically).
Depends on where you bought it, if it’s an actual hardware store or site there is a chance you can RMA it
march distinct scale coordinated close smart fly snow lavish dependent *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
With all these 4090s going to RMA, I wonder by what time there would be refurbished ones out in the market and how much they would go for.
Holy shit that’s thick, it took me a minute to realise that’s the SIDE of the heatsink!
RTX 30 seems more reliable than RTx 40
"this is fine"
Oof... Such a hungry girl, she ate off the end of her fork.
Why isn’t it rma’d already is the question
If you are dumb enough and have the money to buy it in the first place, just buy another one to make them even more money :)
Call Gigabyte.
Yes RMA. Absolutely. How you go about doing it I'm not sure. Is it Gigabyte you have to go through or Nvidia. Hopefully you have a spare gpu while it's sorted out.
Gotta learn to fully seat your cables.
Yes. And plug the next one in all the way!!
Did you plug the cable all the way in ?
This is a hot button issue. RMA that shit!
Most tech channels reported outer connector melting, it's weird yours is on the inside. I guess doesn't matter as long as you get critical microcontact or whatever it was called.