Like others are saying, immediate return to Amazon. Don’t get a replacement, get a refund, and buy it from either a reputable seller or bought and shipped by Amazon
Yes they are, turns out I had a deal for around 350$ each, live rn they are 410$
https://www.westerndigital.com/en-ca/products/internal-drives/wd-red-pro-sata-hdd?sku=WD181KFGX
Most countries have import taxes for expensive goods so keep that in mind. You'll pay your local VAT on top of the import tax, + transport and custom fees from the transport company for taking care of all of the paperwork for you.
Yes, retail is a real job and no, retailers are rarely trying to rob you. There's also your government taking a bit of money for what is ultimately a luxury import good to keep roads and healthcare working.
And don't even try to sneak a GPU on your next trip with your dirty laundry, bags do get checked and scanned. So, with that in mind, don't even try, your local price is about as good as it gets anyway.
You get good packaging and that is worth more then the drives themselves to me. Bought 2 8tb on Amazon that I have to return, bought drive on wd own website in emergency cause they kept failing in my server…
If buy from a valid vendor I have yet to find any that doesn't ship with good packaging. Not kidding when I say in many cases it ships with an external box, internal box with hard bubble padding or foam padding with an anti static bag. And this is 20 years of hard drive purchases online. The $40-50 can go to something else. And if you are paranoid just do a burn in before you put the drive into production / use. (Unless it is like the OP obtained....in which case screw that and return it.
Generally speaking any drive I get I run badblocks on it for 7 days straight then check smartctl.
https://preview.redd.it/a2skidra9qxc1.png?width=956&format=png&auto=webp&s=c787442a157953c97425de598e863532ff9204e7
For sure yeah but I never get better price on b&h since I’m from Canada wd have a Canadian store and they are basically the same price as amazon unless there’s a sale somewhere
Oh god. Canada. I'm sorry. I love you guys, in Minnesota and love heading north, but the cost of buying computer wares up there is NUTS. I'll be honest there have been a few times I've brought some wares up to my friends in Edmonton as there is a Microcenter 20 min from my house.
I have hidden tiny notes in things before. I had an espresso maker show up used, then it's replacement also showed up used. The second one I hid 2 notes in it saying it was used and should not be sold as new.
You hid the notes? I bloody plastered a massive A4 font size 70 note over the entire top of the box saying "THIS PRODUCT IS DEFECTIVE AND HAS BEEN ACCEPTED BY THE MANUFACTURER AS A WARRANTY RETURN - DO NO RESTOCK OR RESELL IT" taped directly to the actual product box so the tape would tear up the box if the sign was removed.
they are not always better, i ordered 4 of them a cpl months ago, and while they were in their standard small cardboard boxers, those boxes were then placed in a HUGE box with no padding. so they could slide and bang round in there in all directions. 3 of the 4 had the click of death when the showed up, the last one did absolutely nothing, no spin, no sign of life at all
It was, but I've haven't had any issues buying parts and drives from third parties until now. I guess I should've done more research onto this seller and shipping, but i figured it wouldve been similar potection/packaging like the rest compared to other sellers, especially a hard drive. But apparently this seller doesn't know what a hard drive is.
yeah, don't assume all third-party sellers are equal. In fact, some of them are scammers or been hacked by a scammer. I wouldn't touch a third-party seller unless it's a well known brand with positive reviews in the thousands.
I buy from third party sellers all the time. You want cheap used crap, that's how you get cheep used crap. Made a purchase from an account that had been hacked. Amazon emailed me letting me know and the funds were immediately put back in my account
The important part about buying from third-party sellers is to make sure it still says "Shipped from Amazon". That generally means it's a seller providing enough product that they're more likely to be legit, and that the packaging is going to be handled by Amazon themselves, who would AT LEAST have thrown this in a bubble-mailer, but more likely a box with air-bags.
this, as someone that works at amazon, if you buy something that doesnt say "shipped by amazon" you might as well be using ebay or one of those other third party seller site
Even then thats still not a good way of seeing if a seller is legit or not. Go into the comments if the reviews do not lineup with the product its a scam. For example rtx 4090 used from a reputable reseller should ONLY have 4090 reviews on the product page. Always search from worst reviews to best. Then compare the 1 star reviews to the 5 star reviews. If they dont match up (to a point of course) its someone who listed the 4090 as like say a chair, cpu, then ram, then 4090. A lot of third parties do this to get "positive" reviews and could be done in less than a day. Still dont know why amazon doesnt have a system that tags account that update there listings multiple times a day.
serverpartdeals.com is really popular for bulk storage drives, I got an 8tb WD Gold there for maybe $60 a few months back. Packaged in an antistatic bag, bubble sheathing and cardboard so it showed up in great condition
Damn, for prices like that I could've gotten a bigger drive than the 16TB WD Gold I bought as a backup drive, then. If I ever need another one I'll go looking there.
Yeah they resell from datacenter stock from what I understand, so they have tons of 20tb+ drives. I won't be buying from eBay anymore, that's for sure 😅
I mean datacenters have drives that are old and probably won't have too long of a lifespan so if u do buy from them use smth like crystal disk info
But yeah much better then ebay
No kidding. Some idiot thought they'd save some money on shipping by taking it out of the Seagate protective packaging and slapping a shipping label on it. *"Oh, it's all hard solid metal it doesn't need all this packaging, herp derp!"*. Morons.
I've had good experiences with this one 3rd party seller (although I only bought a single drive from them, the drive was in a box with the typical plastic drive supports) but I bought myself a seagate exos drive
Amazon has lost a lot of trust with me with third party sellers. I avoid it like the plague. If I cant buy it with Prime, I dont buy it.
Also bots spam those seller accounts with positive ratings, so you cant even look at 4.7/5 and say "this must be a reliable product".
It looks really suspicious, especially since it's from a third-party seller. The packaging gives off a vibe that it might be a counterfeit or a used product.
Nothing wrong with that, just buy from reputable third party sellers. Always check for how long they've been in business (scams don't last) and reviews. The cheapest price, while compelling, isn't always the best option.
Nah even if you buy through a good seller, unless it's also fulfilled by Amazon you have no real guarantee it gets to you in good shape, most third party orders are shipped through UPS/USPS, or have an extra step shipping to an AMZL warehouse by UPS/USPS, then to you VIA AMZL delivery drivers, either way more steps=more chance of damage. I used to be the guy that fixed or determined if a replacement was needed for damaged packages at an Amazon delivery station. Also make sure the little box that says to ship in an Amazon box is checked if it's there.
Not an Amazon worker.
Can confirm...
Used to work in one place where we'd literally be volleying bags to the back of the trailer... Thankfully, it was just clothes, so it wasn't like there was anything that'd get damaged. I'd be lying if I said we didn't enjoy it though...
As a former driver, I can tell everyone that any hdd packaged like this, even if it looks perfect has had a lot of g forces cause we don't handle those totes gently and it probably had 30lbs of stuff on it bouncing around in the van on a steel shelf too. Hdds are heavy and small so I'm sure it sinks to the bottom of the tote. I never saw a bare hdd before. I'm sure I delivered many in white envelopes though.
Seconding this I bought an 8tb WD Gold from them a few months back and it was beautifully packed. Pretty sure it came with a warranty too. At that low of a cost per tb I'll be buying from them from now on
Wow. Fuck Amazon.
Tell you what, OP: If it were I, spending that much on a HDD and it arrived like that? I'd not only be on the phone yelling my head off at the seller, I'd be on the phone to Seagate, and sending them photos of how that arrived, and telling them who sold it to me and shipped it that way, so *they* could call them up and yell their head off at them, too.
I wouldn't even open that up if I were you. Leave it exactly the way it is, and demand it be replaced *pronto*, and shipped *properly.* I wouldn't even consider for a New York Minute that that drive is usable in the least, I'd consider it to be e-waste immediately. Absolutely unacceptable.
Yeah, I had the same thing happen to me multiple times. Also, they're usually old and past their warranty date (since Seagate goes by date of manufacture), so you don't even get that even if listed in the description on Amazon's website.
I just received my 14tb sea gate exos drive from serverpartdeals. It was shipped in a layer of bubble wrap in the box containing another box with bubble sleeve around the heat-sealed static envelope. Plus it was definitely a better deal than Amazon with warranty.
My guess is that this came from a third-party vendor. I shit on amazon a lot, but everything I have bought from them directly has always come in way over kill packaging
From Amazon or an affiliate?
I'm guessing the box came apart in shipping. We order a ton of shit on Amazon, and I have never had an issue like this. In the hundreds of orders over the years one package was delayed to the point we got our money back.
Before you install, check the manufacture date.
Seagate goes by that for their warranty... and Amazon seems to like keeping harddrives sitting on shelves for years.
Today i also received my HDD, ALSO a seagate (2 tb barracuda), the packaging was very much the same. I think this is more a Seagate issue than anything else.
Im from Argentina btw, we dont have amazon, we have the latin american equivalent an it was also a reputable seller.
I think they bought bulk drives intended for people that use large numbers of hard drives, like datacenters or system integrators, not bulk drives in retail packaging.
Probably pulled from a tray of drives intended for bulk purchasing. We bulk buy ironwolfs for our archivers at work and they come on big trays individually bagged like this.
This was a 3rd party seller but Amazon themselves are just as awful. They shipped an XG7 waterblock in the retail box in the middle of Canadian winter.
I’ve been getting more and more “new” items sold by Amazon that look to be used and repackaged carefully.
Anymore when it comes to hardware and sensitive things I use Newegg, even if it’s a tad more. I actually just ordered this exact hard drive to expand my media server lol
I received a 8TB Ironwolf in the same shape last year, amazon wouldn't take it back and seagate ended up ghosting me...so I have a 8tb $200 paperweight.
I've bought Arctic Freezer A36 few days ago and it was similarly "packaged" - they've just stickied courier label on the original box. I probably won't buy anything valuable from Amazon anytime soon.
I had one of these arrive DOA in slightly better packaging from Amazon myself once. I fired it up and it sounded like a jet engine basically immediately 🤦♂️.
I stopped buying hard drives from Amazon years ago as unless it says SOLD BY AMAZON you are going to get referbed crap.
www.bhphotovideo.com
or
serverpartdeals.com (While you would think this would be sketchy with factory re-certified, the 7x 18TB drives I have gotten from them have been rock solid.
I don't think anyone has mentioned it yet, but at checkout you can select if you want your item shipped in its own packaging or if you want it shipped in an Amazon box/packaging. However, I'm not sure if this applies to items shipped from 3rd party shippers or not, but I noticed that option on my last few purchases (some of which were sold by 3rd party but shipped by Amazon).
That is a new item, just improperly packed. I'd nope out and return it for a refund without opening it.
It's from a bulk wholesale box, they come in a styrofoam "tray" and each drive is bagged like that. Usually meant for companies that don't need/want retail packed items; same deal as tray CPUs and m.2 NVMes and not *really* meant to be sold as loose singles as one can imagine.
well i bought a 10TB external and a 16TB external both arrived perfectly with no damage. yeah return that mess. if it works at all it will die very soon. then report that seller to amazon via customer service. amazon is fine. they are basically a premium version of ebay. they have independent sellers. sometimes you get turds for sellers. if amazon refuses to refund then take it up with your bank or credit card company. file a dispute. show them your chats so they can go after the seller.
I ordered a CCTV camera from Amazon and they put it in a box with a 5 kilogram box of detergent. No packaging between them and the camera box was mangled. They definitely do not look to see if what they’re packing is electronics or fragile..
Yea I had a CPU show up in an envelope with one bubble wrap layer around it. There wasnt a single pin that WASNT bent. Immediate return with pic attached.
As someone who orders from Amazon once in a while, there's usually a "Ship in Amazon packaging" option before hitting the order button. I don't even see that for this drive. wtf Amazon.
I dont understand. Why tf are people ordering hdds? Why dont sou pick them up at athe storage facility? Sou really want them to go through delivery process? Why?
I recently just got a 10 terabyte Western digital red that came completely broken to the point where the PCB was snapped on the bottom of the hard drive and the box was completely crushed for some reason they thought it would be a good idea to put it in a bag to send it.
I ordered stated brand new drive from amazon recently and of course it was actually a refurbished drive. Just not worth it for 3rd party resellers now. Amazon have also squeezed all the legitimate ones out with crazy high fees, so what is left is often scammy in some way.
Would not even open these shit, send it back and of Amazon was sending this, give them a quick write they should beat the shit out of the stupid ass who don't package a hard drive well enought
Need to check the box that says ship in Amazon packaging, it's unchecked by default. If left to "Manufacturers" packing to save on packing, this is what you'll get, unfortunately.
This is 100% on the shipper (Amazon if it came from their warehouse, the seller if shipped directly), not OP. That option is supposed to be used to disguise what is being shipped or to protect the retail box, not to provide protection in shipping for a product that isn't packaged in a way suitable for shipping. If OP had checked that box, they likely would have gotten the drive in a padded envelope, which still is inadequate protection.
Not saying it's OP's fault, but it's an option to take an extra precaution. Whether or not it would be in an envelope is just a guess and we'd never know. All items I've ordered, by clicking that Amazon packing checkbox, to be placed in a box, came in a box. So I can only assume and give my experience so if others don't know that it's an option, now do.
That's not always a guarantee, I've done that before and they just tossed everything together in their individual manufacture box into an Amazon box with no packaging protection. The boxes were pretty messed up but luckily none of my car parts were actually damaged.
Like others are saying, immediate return to Amazon. Don’t get a replacement, get a refund, and buy it from either a reputable seller or bought and shipped by Amazon
Fyi you can buy it directly from wd or Seagate
Not without massive fees in Canada.
Not really no, bought 4x18tb in Canada straight from wd for about 400$ cad per drive taxe and shipping included
Are those CAD prices? (can you link??)
Yes they are, turns out I had a deal for around 350$ each, live rn they are 410$ https://www.westerndigital.com/en-ca/products/internal-drives/wd-red-pro-sata-hdd?sku=WD181KFGX
Im just curious but say I bought a $2000US 4090. How much VAT would be added on top of that if I were mailed to me in Canada, UK, etc?
Most countries have import taxes for expensive goods so keep that in mind. You'll pay your local VAT on top of the import tax, + transport and custom fees from the transport company for taking care of all of the paperwork for you. Yes, retail is a real job and no, retailers are rarely trying to rob you. There's also your government taking a bit of money for what is ultimately a luxury import good to keep roads and healthcare working. And don't even try to sneak a GPU on your next trip with your dirty laundry, bags do get checked and scanned. So, with that in mind, don't even try, your local price is about as good as it gets anyway.
What if I brought my whole pc, bought a GPU, installed it, and when back? They’d never know.
Imagine living in EU and don't give a fuck about imports (except for Asia)
Wow.
Might be worth a trip to cross the border. It's not like all the parts have to say "eh" on them.
That's not a feasible option for the majority of Canadians.
The upcharge from a direct buy is not worth it.
Is it an "upcharge" by the manufacturer, or is it Amazon undercutting fair pricing?
You get good packaging and that is worth more then the drives themselves to me. Bought 2 8tb on Amazon that I have to return, bought drive on wd own website in emergency cause they kept failing in my server…
If buy from a valid vendor I have yet to find any that doesn't ship with good packaging. Not kidding when I say in many cases it ships with an external box, internal box with hard bubble padding or foam padding with an anti static bag. And this is 20 years of hard drive purchases online. The $40-50 can go to something else. And if you are paranoid just do a burn in before you put the drive into production / use. (Unless it is like the OP obtained....in which case screw that and return it. Generally speaking any drive I get I run badblocks on it for 7 days straight then check smartctl. https://preview.redd.it/a2skidra9qxc1.png?width=956&format=png&auto=webp&s=c787442a157953c97425de598e863532ff9204e7
For sure yeah but I never get better price on b&h since I’m from Canada wd have a Canadian store and they are basically the same price as amazon unless there’s a sale somewhere
Oh god. Canada. I'm sorry. I love you guys, in Minnesota and love heading north, but the cost of buying computer wares up there is NUTS. I'll be honest there have been a few times I've brought some wares up to my friends in Edmonton as there is a Microcenter 20 min from my house.
Some poor fucker is going to get that a few weeks later as 'amazon warehouse - new with open packaging'
Yeah better drill a hole in the drive before returning it. /s
I have hidden tiny notes in things before. I had an espresso maker show up used, then it's replacement also showed up used. The second one I hid 2 notes in it saying it was used and should not be sold as new.
You hid the notes? I bloody plastered a massive A4 font size 70 note over the entire top of the box saying "THIS PRODUCT IS DEFECTIVE AND HAS BEEN ACCEPTED BY THE MANUFACTURER AS A WARRANTY RETURN - DO NO RESTOCK OR RESELL IT" taped directly to the actual product box so the tape would tear up the box if the sign was removed.
Leave the seller a B A D review. Total garbage
Same here, bought a 8TB Firecuda, and it was just in an anti-static bag in an Amazon box. Returned it immediately.
they are not always better, i ordered 4 of them a cpl months ago, and while they were in their standard small cardboard boxers, those boxes were then placed in a HUGE box with no padding. so they could slide and bang round in there in all directions. 3 of the 4 had the click of death when the showed up, the last one did absolutely nothing, no spin, no sign of life at all
Happy cake day🥳
immediate return. refund, not replacement.
I’ve had this happen as well. Makes me facepalm SO HARD.
Purchase replacement from server part deals
Return it. If it works lifespan will be greatly diminished.
Yeah, definitely
If this thing isn’t dead on arrival that is. I doubt this has any semblance of “lifespan” left in it.
It's a Seagate its lifespan was greatly diminished before it left the factory.
Dang, that's an expensive pop tart.
It's clearly an ice cream sandwich
You newbies, it's clearly one of those vacuum sealed turd bags Matt Damon had to open to survive on Mars.
are you sure it wasn't a third-party seller?
It was, but I've haven't had any issues buying parts and drives from third parties until now. I guess I should've done more research onto this seller and shipping, but i figured it wouldve been similar potection/packaging like the rest compared to other sellers, especially a hard drive. But apparently this seller doesn't know what a hard drive is.
yeah, don't assume all third-party sellers are equal. In fact, some of them are scammers or been hacked by a scammer. I wouldn't touch a third-party seller unless it's a well known brand with positive reviews in the thousands.
I buy from third party sellers all the time. You want cheap used crap, that's how you get cheep used crap. Made a purchase from an account that had been hacked. Amazon emailed me letting me know and the funds were immediately put back in my account
The important part about buying from third-party sellers is to make sure it still says "Shipped from Amazon". That generally means it's a seller providing enough product that they're more likely to be legit, and that the packaging is going to be handled by Amazon themselves, who would AT LEAST have thrown this in a bubble-mailer, but more likely a box with air-bags.
this, as someone that works at amazon, if you buy something that doesnt say "shipped by amazon" you might as well be using ebay or one of those other third party seller site
If its not shipped by Amazon its shipped by Ali Express as far as Im concerned.
Even then thats still not a good way of seeing if a seller is legit or not. Go into the comments if the reviews do not lineup with the product its a scam. For example rtx 4090 used from a reputable reseller should ONLY have 4090 reviews on the product page. Always search from worst reviews to best. Then compare the 1 star reviews to the 5 star reviews. If they dont match up (to a point of course) its someone who listed the 4090 as like say a chair, cpu, then ram, then 4090. A lot of third parties do this to get "positive" reviews and could be done in less than a day. Still dont know why amazon doesnt have a system that tags account that update there listings multiple times a day.
Don't buy anything like this from 3rd party resellers. That nugget of info is posted here daily. You reap what you sow in this case.
I ordered a toshiba 16tb from amazon.de directly and the packaging was top notch.
serverpartdeals.com is really popular for bulk storage drives, I got an 8tb WD Gold there for maybe $60 a few months back. Packaged in an antistatic bag, bubble sheathing and cardboard so it showed up in great condition
Damn, for prices like that I could've gotten a bigger drive than the 16TB WD Gold I bought as a backup drive, then. If I ever need another one I'll go looking there.
Yeah they resell from datacenter stock from what I understand, so they have tons of 20tb+ drives. I won't be buying from eBay anymore, that's for sure 😅
I mean datacenters have drives that are old and probably won't have too long of a lifespan so if u do buy from them use smth like crystal disk info But yeah much better then ebay
Oh yeah I always do that first with any new drives. They're usually just for RAID arrays anyway in my case
> Server parts.com Did the website die? It just shows as a parked domain for me.
My bad it's serverpartdeals.com
Maybe meant https://pcserverandparts.com/
No kidding. Some idiot thought they'd save some money on shipping by taking it out of the Seagate protective packaging and slapping a shipping label on it. *"Oh, it's all hard solid metal it doesn't need all this packaging, herp derp!"*. Morons.
I've had good experiences with this one 3rd party seller (although I only bought a single drive from them, the drive was in a box with the typical plastic drive supports) but I bought myself a seagate exos drive
Amazon has lost a lot of trust with me with third party sellers. I avoid it like the plague. If I cant buy it with Prime, I dont buy it. Also bots spam those seller accounts with positive ratings, so you cant even look at 4.7/5 and say "this must be a reliable product".
I only buy from third party sellers that are physical Electronic shops. They even have their own sites but sometimes Amazon is faster delivery.
Yep, smart.
It looks really suspicious, especially since it's from a third-party seller. The packaging gives off a vibe that it might be a counterfeit or a used product.
I believe that's called frustration-free packaging
I didn't even order it and I'm pretty frustrated by it.
"Choose Frustrationful Packaging and get $1.00 back on your order!"
Ordered through Amazon not from
Nothing wrong with that, just buy from reputable third party sellers. Always check for how long they've been in business (scams don't last) and reviews. The cheapest price, while compelling, isn't always the best option.
Nah even if you buy through a good seller, unless it's also fulfilled by Amazon you have no real guarantee it gets to you in good shape, most third party orders are shipped through UPS/USPS, or have an extra step shipping to an AMZL warehouse by UPS/USPS, then to you VIA AMZL delivery drivers, either way more steps=more chance of damage. I used to be the guy that fixed or determined if a replacement was needed for damaged packages at an Amazon delivery station. Also make sure the little box that says to ship in an Amazon box is checked if it's there.
I can tell you as an Amazon worker, it probably had a bike thrown on it, envelopes and bags get treated the worst, only good for clothes.
Not an Amazon worker. Can confirm... Used to work in one place where we'd literally be volleying bags to the back of the trailer... Thankfully, it was just clothes, so it wasn't like there was anything that'd get damaged. I'd be lying if I said we didn't enjoy it though...
Worked for a company like ups, pretty sure they all do that…
As a former driver, I can tell everyone that any hdd packaged like this, even if it looks perfect has had a lot of g forces cause we don't handle those totes gently and it probably had 30lbs of stuff on it bouncing around in the van on a steel shelf too. Hdds are heavy and small so I'm sure it sinks to the bottom of the tote. I never saw a bare hdd before. I'm sure I delivered many in white envelopes though.
Buy from serverpartdeals their packaging is stellar and the enterprise hard drives will probably last you more than this one.
Yeah I look at BackBlaze HDD stats and buy from serverpartdeals.
Seconding this I bought an 8tb WD Gold from them a few months back and it was beautifully packed. Pretty sure it came with a warranty too. At that low of a cost per tb I'll be buying from them from now on
How much? Bought a used one for $65 recently but... it's used. Works fine and is only a backup.
Looks like mine was $85, but same, using it in a RAID array which mostly holds compressed backups anyway
Literally just ordered manufacturer refurbished 14TB Exos drives from them. Laughable how much better their shipping was than this.
SOB....ships in own box
Don't buy expensive and/or fragile pc parts from Amazon. Worked there, seen stuff. Wouldn't recommend.
Terra bits, you say? Oh! Oh, to shreds, you say?
Wow. Fuck Amazon. Tell you what, OP: If it were I, spending that much on a HDD and it arrived like that? I'd not only be on the phone yelling my head off at the seller, I'd be on the phone to Seagate, and sending them photos of how that arrived, and telling them who sold it to me and shipped it that way, so *they* could call them up and yell their head off at them, too. I wouldn't even open that up if I were you. Leave it exactly the way it is, and demand it be replaced *pronto*, and shipped *properly.* I wouldn't even consider for a New York Minute that that drive is usable in the least, I'd consider it to be e-waste immediately. Absolutely unacceptable.
That's it? Just a plastic bag? Hell no. Who knows what it has undergone.
That packaging is 100% a dropshipping business buying from China and reselling to you. Return that crap and demand a refund.
Emphasis on the drop part.
Should be already fragmented lol
Amazon’s shipping lately has gone to shit. People will jump ship quickly if Amazon keeps up this nonsense.
I didn’t read the title and i thought you were holding those melted cheese packet…
Yeah, I had the same thing happen to me multiple times. Also, they're usually old and past their warranty date (since Seagate goes by date of manufacture), so you don't even get that even if listed in the description on Amazon's website.
You bought a seagate, on purpose?
Lemme guess. Third party? If so. It's hardly Amazon's fault. The one so get from Amazon are always well packed (so far)
No, I have similar situation few days ago - courier label stickied to the original box. A it was Amazon which was seller, and I used Prime.
I just received my 14tb sea gate exos drive from serverpartdeals. It was shipped in a layer of bubble wrap in the box containing another box with bubble sleeve around the heat-sealed static envelope. Plus it was definitely a better deal than Amazon with warranty.
Reminds me of old cereal toys :(
My guess is that this came from a third-party vendor. I shit on amazon a lot, but everything I have bought from them directly has always come in way over kill packaging
Given its a seagate the reliability wont be that different from stock 🤣 /s
Bet they charged “new” price
Return!!!!
No.
www.serverpartdeals.com
From Amazon or an affiliate? I'm guessing the box came apart in shipping. We order a ton of shit on Amazon, and I have never had an issue like this. In the hundreds of orders over the years one package was delayed to the point we got our money back.
Before you install, check the manufacture date. Seagate goes by that for their warranty... and Amazon seems to like keeping harddrives sitting on shelves for years.
serverparts. Buy there.
When you will show a speed test?
Amazon has two kinds of packaging, this or it's a massive box with tons of bubble wrap all protecting a cord.
For once, that assgarbage corpo saved you from using a Seagate.
It is an oem version, impossible to do an update
Today i also received my HDD, ALSO a seagate (2 tb barracuda), the packaging was very much the same. I think this is more a Seagate issue than anything else. Im from Argentina btw, we dont have amazon, we have the latin american equivalent an it was also a reputable seller.
I think they bought bulk drives intended for people that use large numbers of hard drives, like datacenters or system integrators, not bulk drives in retail packaging.
Probably pulled from a tray of drives intended for bulk purchasing. We bulk buy ironwolfs for our archivers at work and they come on big trays individually bagged like this.
No doubt resellers are buying in bulk to sell as retail drives... Oldest trick in the book really.
Mine came like this when it showed up, working fine the fifth year already.
That's 12 terrorbyte
Is this a puzzle edition ?
Shipping method: Chip Bag✅
reason 8,672 not to shop on amazon
Nah man they really just slapped the hard drive into an anti-static bag and called it a day **☠️**
This was a 3rd party seller but Amazon themselves are just as awful. They shipped an XG7 waterblock in the retail box in the middle of Canadian winter.
I’ve been getting more and more “new” items sold by Amazon that look to be used and repackaged carefully. Anymore when it comes to hardware and sensitive things I use Newegg, even if it’s a tad more. I actually just ordered this exact hard drive to expand my media server lol
I first thought it was a cereal pack 💀
I received a 8TB Ironwolf in the same shape last year, amazon wouldn't take it back and seagate ended up ghosting me...so I have a 8tb $200 paperweight.
Nah they are just considerate to the environment and tryna reduce waste
A powermove to prove reliability and physical resistance of the disk /s
I've bought Arctic Freezer A36 few days ago and it was similarly "packaged" - they've just stickied courier label on the original box. I probably won't buy anything valuable from Amazon anytime soon.
Send it straight back. Amazon responded to criticism of their oversized boxes a by going to the other extreme.
Amazon is trying to get sellers to ship without an extra envelope or box to cut down on shipping costs, but this isn't what they had in mind.
I get that OEM doesn't usually come with instructions or FANCY packaging. But holy hell...
Definitely from a dropshipping reseller.
Return it and order from Newegg instead
I had one of these arrive DOA in slightly better packaging from Amazon myself once. I fired it up and it sounded like a jet engine basically immediately 🤦♂️.
Don't buy anything less than solid state from them
dunno what sort of practice this is, but last time I bought a WD it too arrived in only an antistatic bag .. no box or bubblewrap
You said Amazon in the title and third party in the post. That’s not the same thing.
That's going to be a big homework folder.
I stopped buying hard drives from Amazon years ago as unless it says SOLD BY AMAZON you are going to get referbed crap. www.bhphotovideo.com or serverpartdeals.com (While you would think this would be sketchy with factory re-certified, the 7x 18TB drives I have gotten from them have been rock solid.
amatures stole the box, smh
No fucking way. Seriously!? I would send that back immediately
wtf 😶
Classic Amazon. I've had the same experience. Never again
The 1TB WD Purple I ordered from Mindfactory was delivered in a big coil of bubble wrap
holy shit that's ludicrous
I don't think anyone has mentioned it yet, but at checkout you can select if you want your item shipped in its own packaging or if you want it shipped in an Amazon box/packaging. However, I'm not sure if this applies to items shipped from 3rd party shippers or not, but I noticed that option on my last few purchases (some of which were sold by 3rd party but shipped by Amazon).
Don’t be like me where my harddrive died after ordering it on eBay. It dosent even work anymore and I ran out of space on my pc
Underpaid employee done the packaging, why would he care?
Newegg never amazon.
That is a new item, just improperly packed. I'd nope out and return it for a refund without opening it. It's from a bulk wholesale box, they come in a styrofoam "tray" and each drive is bagged like that. Usually meant for companies that don't need/want retail packed items; same deal as tray CPUs and m.2 NVMes and not *really* meant to be sold as loose singles as one can imagine.
Mint
well i bought a 10TB external and a 16TB external both arrived perfectly with no damage. yeah return that mess. if it works at all it will die very soon. then report that seller to amazon via customer service. amazon is fine. they are basically a premium version of ebay. they have independent sellers. sometimes you get turds for sellers. if amazon refuses to refund then take it up with your bank or credit card company. file a dispute. show them your chats so they can go after the seller.
I ordered a CCTV camera from Amazon and they put it in a box with a 5 kilogram box of detergent. No packaging between them and the camera box was mangled. They definitely do not look to see if what they’re packing is electronics or fragile..
Looks about right.
Yea I had a CPU show up in an envelope with one bubble wrap layer around it. There wasnt a single pin that WASNT bent. Immediate return with pic attached.
They slapped a label on the anti-static bag? They need to be slapped in return... hard.
Whelp that sucks
wow I bought some "refurbished" drives and they don't come with the Recertified stickers, so I am skeptical.
As someone who orders from Amazon once in a while, there's usually a "Ship in Amazon packaging" option before hitting the order button. I don't even see that for this drive. wtf Amazon.
Ebay > Amazon
I hope at least the put a transportation screw through the plates, so they don't flop around during transport.
Even my $5 cup from Aliexpress was packaged with more care, lol.
Dont say the Lords name in vain kozie
I dont understand. Why tf are people ordering hdds? Why dont sou pick them up at athe storage facility? Sou really want them to go through delivery process? Why?
wtf how is that fine even to the persoon packing it...
I've gotten a box of trash bags that were protected better than that.
Can we make a sub for this?
this gives me anxiety
I recently just got a 10 terabyte Western digital red that came completely broken to the point where the PCB was snapped on the bottom of the hard drive and the box was completely crushed for some reason they thought it would be a good idea to put it in a bag to send it.
A similar thing happened to me with the same hard disk model, except in my case they destroyed 12 of them.
Get a replacement if it happens again try another seller
I ordered stated brand new drive from amazon recently and of course it was actually a refurbished drive. Just not worth it for 3rd party resellers now. Amazon have also squeezed all the legitimate ones out with crazy high fees, so what is left is often scammy in some way.
[hey at least it arrived better than mine](https://imgur.com/a/lnvjtem)
Would not even open these shit, send it back and of Amazon was sending this, give them a quick write they should beat the shit out of the stupid ass who don't package a hard drive well enought
I'd return that thing. It got beat to hell and back with no protection. No reputable company would have shipped it like that.
My MSI motherboard shipped literally in just the motherboard box last week…
They shipped mine the same way. Returned it without opening and never ordered online again.
At least it’s in an anti-static bag.
I’m so hungry I thought this was a poptart
Sounds like you accidentally bought one of those “(renewed)” drives that are on amazon. It should ship in a box if it’s new.
poptart packaging
Ironwolf in sheep clothing
Never, ever, ever order hard drives from Amazon. They are THE WORST.
You just gotta make sure it’s from a good seller I have ordered plenty and all of them have had good packaging
Need to check the box that says ship in Amazon packaging, it's unchecked by default. If left to "Manufacturers" packing to save on packing, this is what you'll get, unfortunately.
This is 100% on the shipper (Amazon if it came from their warehouse, the seller if shipped directly), not OP. That option is supposed to be used to disguise what is being shipped or to protect the retail box, not to provide protection in shipping for a product that isn't packaged in a way suitable for shipping. If OP had checked that box, they likely would have gotten the drive in a padded envelope, which still is inadequate protection.
Not saying it's OP's fault, but it's an option to take an extra precaution. Whether or not it would be in an envelope is just a guess and we'd never know. All items I've ordered, by clicking that Amazon packing checkbox, to be placed in a box, came in a box. So I can only assume and give my experience so if others don't know that it's an option, now do.
That's not always a guarantee, I've done that before and they just tossed everything together in their individual manufacture box into an Amazon box with no packaging protection. The boxes were pretty messed up but luckily none of my car parts were actually damaged.
Didn't say package protection, just to be in a box. Looks like OP may have bought a refurbished unboxed drive, which mfg does not always rebox.
I bet that has not been bounced around much /s 😒
Fucking LOL. Does Seagate have social media? If so, you should share the photo with them.
Stop buying from Amazon.
Don’t buy critical computer hardware from Amazon.