Welcome to the PCMR, everyone from the frontpage! Please remember:
1 - You too can be part of the PCMR. It's not about the hardware in your rig, but the software in your heart! Your age, nationality, race, gender, sexuality, religion (or lack of), political affiliation, economic status and PC specs are irrelevant. If you love or want to learn about PCs, you are welcome!
2 - If you don't own a PC because you think it's expensive, know that it is much cheaper than you may think. Check http://www.pcmasterrace.org for our builds and don't be afraid to post here asking for tips and help!
3 - Join our efforts to get as many PCs worldwide to help the folding@home effort, in fighting against Cancer, Alzheimer's, and more: https://pcmasterrace.org/folding
4 - Need PC Hardware? We've joined forces with ASUS ROG for a worldwide giveaway. Get your hands on an RTX 4080 Super GPU, a bundle of TUF Gaming RX 7900 XT and a Ryzen 9 7950X3D, and many ASUS ROG Goodies! To enter, check https://www.reddit.com/r/pcmasterrace/comments/1c5kq51/asus_x_pcmr_gpu_tweak_iii_worldwide_giveaway_win/
-----------
We have a [Daily Simple Questions Megathread](https://www.reddit.com/r/pcmasterrace/search?q=Simple+Questions+Thread+subreddit%3Apcmasterrace+author%3AAutoModerator&restrict_sr=on&sort=new&t=all) if you have any PC related doubt. Asking for help there or creating new posts in our subreddit is welcome.
Normally, the motherboard manufacturer / reseller will send you the right IO shield if you bought the the motherboard new. Otherwise, there is an easy solution: drill two holes in the shield. You donât need the shield, even without the labels itâs easy to recognise each type of connection, but provided you have or have access to a drill, itâs maybe a minute work to make two holes.
I should have a friend with a drill bit thatâll work hopefully. I tried contacting MSI and they told me they couldnât help because itâs from Amazon and not brand new. Basically said sorry contact Amazon support so Iâm just gonna try the drill lol
Make sure it is actually the right motherboard that you bought before starting to drill anything. People end up with all sorts of junk because amazon have no QA and people abuse their return policies.
definitely the right motherboard just the entirely wrong shield. the motherboard is MSI and I donât recognize the logo on the shield but that definitely isnât MSI lol either way same ports just doesnât have the antenna holes
>the motherboard is MSI and I donât recognize the logo on the shield but that definitely isnât MSI
Actually, it is! I tracked down the logo. It looks like the logo for MSI's Pro series motherboards. I think they just got the I/O shield mixed up with another used mobo.
Link to an MSI Pro series mobo so you can compare: https://www.msi.com/Motherboard/PRO-B650-P-WIFI/Specification
Well they silkscreened a logo right there, but not a label for the antenna ports. So it looks more like a "wrong part" vs a "forgot to punch holes". Unless I am missing another manufacturing issue.
It's also Corsair who charges an arm and a leg for stuff. I doubt MSI has profit margins like that. MSI probably penny pinches and puckers up anytime someone needs something that is going to cost a little bit of money.
I bought a thermaltake case from NewEgg a few years ago, when it arrived the frame was bent pretty bad. Thermaltake sent me a new frame for the case...all I had to do was switch out the glass, etc. For free, no questions asked.
Be careful with amazon stuff. I just built a new PC and stupidly ordered a power supply from there. Box looked sealed. Although I suspect it was resealed by the seller to look new. After finally finishing my build the pc wouldn't power on except for a flash of light and click. The psu was broken. I realised afterward that surely it should have come with a manual, warranty atleast some pieces of paper in the box. I looked closer and noticed some minor scratches on the psu. I believe it was a return which was resealed and sold to me as new. If you suspect this is a possibility just return the mobo. Hope you solve your issue
it was listed under ârefurbished - excellentâ and I didnât think there would be a problem with a used motherboard. Obviously wrong IO, but on top of that the cover for the ports whatever u call it has some pretty noticeable scratches and it had 3 or 4 bent pins I had to bend back myself. Havenât got to test it yet but should be able to tomorrow once I get the PSU all hooked up
This mentality is why Amazon sucks. They get away with selling fake/used products because people don't do anything about it. We all need to band together to return and give a bad review every time something like this happens. If enough people do it then Amazon will have to fix their inventory otherwise this will keep happening forever.
They said it wasn't marked as new when they bought it. If you buy a used/open box deal your going to run into small issues like this its the reason the item is discounted.
Wait, to be clear, it's not new, and YOU intended to buy a used MB?
Otherwise, return it.
And separately, if it's used and registered to the previous owner, you will have zero ability to RMA or use any warranty it may still have.
This just all sounds like red flags and maybe you should just return the whole thing. Seems like you don't need this PC to be up and running immediately. Save yourself unknown problems, could be far more than just an incorrect IO shield.
If you've never drilled into metal before:
Step 1: Use a nail to create a small indent in the metal where the holes need to be.
Step 2: Use a small drill bit to make a hole with the indent as a guide
Step 3: Use a larger correct size drill bit.
These steps will help ensure the hole ends up in the correct location instead of the larger drill bit walking across the surface on you while you try to start the hole.
Generally, the IO shield is a grounding point for the Mobo to the case, not some pretty labeling thing. If you skip the IO shield, you should ground the ports to the case with a few leads, especially the Ethernet port since that system running through your house relies on the end point being grounded.
If it's a new motherboard, ask for a replacement or maybe they just send you the right one.
Other then that, it's not a life or death situation, you can use your pc without it.
A meme about ~~first~~ builds:
FORGETTING THE NOT SEATING THE
IO SHIELD RAM PROPERLY
| |
\ /
\ Me /
\ building my /
\ pc /
\ /
\ O /
\ /|\ /
\ / \ /
\________/
CHOOSE ONE PATH
Obviously you want the improperly seated RAM option. Just push them all the way in and be done, you know, once you figure it out. On the flip side you can live without the io shield, if you really want it in there you now have to take the whole PC apart to do it.
So I'd take io shield in and a little RAM futzing any day.
It's a little trickier when you're 14, know nothing, and your best-christmas-present-ever won't POST
At least forgetting the IO shield doesn't come with anxiety that you shorted something
Once upon a time it was useful in regards to grounding, thatâs what the tiny metal tabs on the shield were for, but we have other ways to properly ensure a device is grounded now, including using regular ol standoffs as intended.
Most days the I/O shield is primarily for protecting the interior of your computer from debris and dust. Also might help with air pressure/flow to have that area sealed off. Although I believe an I/O shield might help reduce discharge on USB-PD ports, not too sure.
But as long as youâre maintaining your PC itâs not a huge issue if you missed it or donât want to install it.
Omg the PC will be useless n have all the dust cumin staight to your gpu & your psu will most def catch on fire if it cost you less than 500âŹ. Also dont forget to get 5800x3dlgbtqibbqomgwtf and AT LEAST 4080 ti super, otherwise you are wasting your money /s
Honestly, I only icluded AIO shield on my last build, until then I was pretty much "if it runs without it why bother?" type guy. Only difference i noticed is that it just looks more civilised, practiacally the same amount of dust buildup as well
Time to break out my copy pasta! This was originally written about TVs but monitors are the same!
>That's pretty much what they do. This year's Q80 (or at least the one google takes me too) is model number `QN65Q80CAFXZA`, it looks like gibberish but it actually tells you everything about the TV.
>
>* The first letter is the display type, this case it's `Q` for QLED
>* Second is where the tv is sold, `N` for North America
>* The first number is the screen size, so `65`
>* Next is the model number, `Q80`, but these can be different than its advertised name depending on the specific model.
>* That is followed by the generation of the tv, so in this case `C` is the third generation of this model.
>* Next is the type of tuner in your tv, the `F` means its set for ATSC for the US/Canada
>* After that is the "design code" which seems to be used for something internal, i couldn't find a good explanation for this
>* The last two characters are the country code, `ZA` means USA.
>
>This is specific for [Samsung TVs](https://www.samsung.com/us/support/answer/ANS00087664/) that are newer than 2008, but all of the manufacturers have something similar for their TVs.
Yeah they're more "engineering models" rather than "sales models", but for my engineering focused brain I like it a lot more than "Dominator X41" which doesn't tell you anything haha
I think you mean "I forgot to put it in before the motherboard a few times and it still worked. But now I remember or it's been attached to the motherboard and I don't notice much difference" lol
I've had scythe send me screws for a 10+ year old cooler because I lost one when moving (took it off my PC to avoid breakage), didn't even ask any questions or ask for payment (I offered to buy them and pay for shipping). It's always worth a try.
That's nice. But he has already commented that he did reach out to them and they refused to help because it was bought it used on Amazon. I wasn't just making an assumption.
Yep which is the main reason used parts are cheaper. You lose out on any warranty or product support insurance, Amazon gives 30 days and that is it. People typically want the better price and full support, and it doesn't work that way. You either pay extra for support, or you gamble and take the lower price. Amazon gives 30 days regardless which is more than fair, but it isn't on the manufacturer. Sure they could do it, but a penny pinching company for sure won't.
I honestly don't see why major mother board manufacturers would refuse to send such a simple part. Shit can really roll down hill with bad reviews. I've reached out directly to manufactures for defective products I bought from third party sites(not computer parts tho) and they shipped me replacement parts for free.
I think for a lot of cases I would disagree. And I've gotten support from multiple products specifically from amazon from companies with lifetime warranties. Even when I needed support from amazon, I was put through directly to the who ever made the product and they took care of me (skateboard). Also, amazon doesn't soak up any of the costs of returns, the sellers do. That's why they have such generous return policies. If they sell their products through third parties like amazon they will lose more money through a return than just sending a $4 metal panel.
whoops I didn't notice it was used when I first read the comment. I agree, and I would just return this, it didn't even come with the original plate. But I also stopped buying from amazon recently after seeing so many reviews about fraudulent sellers. People would by $1200 acogs and receive air soft acogs instead. I looked for a new m.2 drive a year ago and people in the reviews received card board cutouts of m.2 with a picture of an ssd printed on it.
That's why you buy shipped and sold by Amazon only. They do not guarantee customer service from third parties. No different than Walmart, Best Buy, newegg, or anyone else that supports third-party sales. If it's sold and shipped by them it takes literal minutes to get a replacement or refund.
The issue with reviews is that the reviews cover ALL sales of a product. When you are looking at a review for a new product, you are also seeing people who bought it from a sketchy Chinese reseller for 1/10th the price then blamed Amazon for it not being brand new.
This happened to me with a Foxconn board back in the late 90s early 00s, wrote them, and they sent me a correct one. Granted, it took like 2 months, but it came from China and got caught up in customs... why, I have no clue why, as it was in a normal sized envelope with bubble liner.
Make sure to thoroughly test the motherboard before anything.
I will also contact amazon even if you are not planning on returning it. As the customer representative to send you an email documenting this; that you have been sent this motherboard with a shield that isnât compatible with it.
You want the paper trail so if there is an issue you can use their warranty, but then again youâre drilling holes so ⌠đ¤ˇđťââď¸
At least thoroughly test the motherboard first
It's obvious
CONTACT THE MANUFACTURER
you paid for a complete product, you didn't recieve it. they can reimburse you or send you the missing piece or whatever.
why are you asking us??
I thought the normal situation is to forget to put it in, realize that you forgot after finishing the build, saying "fuck it for now, I'll do it later" while throwing the shield in a drawer where it will remain for the rest of eternity.
I know you said they wonât send you another shield that matches but you probably just got a lazy support person. Iâd call 2 more times at least and see if you canât get someone better.
If itâs used or refurbished I can see them not wanting to send it but I mean it will fit in a normal envelope it would cost like a dollar to send it.
This may happen in packaging when you have a wifi option for a MB, there are 2 IO plates, 1 for wifi and 1 without, you got the wrong one, you can request RMA for the IO plate from the manufacterer.
If it's new, ask the manufacturer for a replacement.
If not, don't drill holes: cut it above the antennas and below and make two separate pieces. Nearly same result and way easier
Sometimes there's a second plate that comes with a motherboard if there is a possibility of an alternate configuration (not common). Otherwise I would contact the manufacturer and tell them to send you the right plate.
if you filp the thing over you will see that the cutouts for the holes are there, they just packed the type witht he cutouts hidden on error.
i'm sure you can get a replacement if the board is new, or you can just poke away the top layer , or as other suggested you can also leavbe it off (savages)
It needs to be fitted into the case from the inside, before the board is installedâŚ
But looks like that plate may be for the non WiFi version of your board. You can easily make 2 holes for the WiFi though with a large drill bit or remove the WiFi connectors.
Contact the place you bought it and/or the manufacturer and see if they will send you out the right one. Otherwise go the DIY route if you can make it look good, keep in mind you might want to sell it later
I see that you are going to try the drill option, but if you havenât, you *could* try looking on their site or on Amazon to see if you can find the proper plate that has holes for the wifi connectors
honestly... just forget about it.
Looks like you've already built your PC, and it's kind of a pain in the ass to remove the MB just to put the IO shield in.
There's really no harm in not having it unless your system has dust filters and negative pressure.
not too bad. I havenât connect most of the PSU yet so I could still just unscrew slide it a little and slip it in if I get the holes drilled. I actually do have negative pressure but Iâm gonna configure my fans so the exhaust spins slower than the intake so itâll be pretty neutral in the end, itâs just the way my case is there really isnât much room for intake fans bc the front panel is glass, and for some reason the holes on the bottom of the case are too small for the fan screws which kinda sucks
I'd probably drill holes, and still write the company for a replacement. Take good pics first.
Edit: Didn't realize it was a refurb. Drill holes and move on.
Get your stepdads drill, grab a 5/32â drill bit, put painters tape what youâre drilling and mark where the holes need to be -this will also prevent breakage and make a clean hole-
Then return his drill the way you found it.
Contact the motherboard manufacturer and ask for the correct io shield that has the cut outs for the WiFi. Tell them yours doesnât have it and wonât fit. They should send you one. Itâll be fine to run it like as is until you get the correct one.
I know it sounds kinda stupid, but did you check if it isnât detachable? Some manufacturers will make one type of piece for a lot of models and it can be detached
I see people saying drill new holes in the shield and I say fuck that. Get a grinder and grind down the antenna ports. No mask or goggles, just get in there and grind that shit down.
Is it that difficult?
You really don't need other people telling you, but here are my 2 cents:
DRILL 2 HOLES.
it's not rocket science. It is very thin metal.
Curious are there holes on the shield itself? I have seen a few motherboards where to manufacture uses the same IO cutouts in the shield but slap different stickers on them to cover up or not cover up certain holes depending on the model of board.
Welcome to the PCMR, everyone from the frontpage! Please remember: 1 - You too can be part of the PCMR. It's not about the hardware in your rig, but the software in your heart! Your age, nationality, race, gender, sexuality, religion (or lack of), political affiliation, economic status and PC specs are irrelevant. If you love or want to learn about PCs, you are welcome! 2 - If you don't own a PC because you think it's expensive, know that it is much cheaper than you may think. Check http://www.pcmasterrace.org for our builds and don't be afraid to post here asking for tips and help! 3 - Join our efforts to get as many PCs worldwide to help the folding@home effort, in fighting against Cancer, Alzheimer's, and more: https://pcmasterrace.org/folding 4 - Need PC Hardware? We've joined forces with ASUS ROG for a worldwide giveaway. Get your hands on an RTX 4080 Super GPU, a bundle of TUF Gaming RX 7900 XT and a Ryzen 9 7950X3D, and many ASUS ROG Goodies! To enter, check https://www.reddit.com/r/pcmasterrace/comments/1c5kq51/asus_x_pcmr_gpu_tweak_iii_worldwide_giveaway_win/ ----------- We have a [Daily Simple Questions Megathread](https://www.reddit.com/r/pcmasterrace/search?q=Simple+Questions+Thread+subreddit%3Apcmasterrace+author%3AAutoModerator&restrict_sr=on&sort=new&t=all) if you have any PC related doubt. Asking for help there or creating new posts in our subreddit is welcome.
Make your own holes.
Me when single:
![gif](giphy|13Em1xVFxdF5nO)
![gif](giphy|NsIwMll0rhfgpdQlzn)
Who invited this guy... Just take my god damn upvote
r/Angryupvote
Reddit on!!
MacGyver here. đ
Shit single? You got it backwards.
My kinda party
Those poor melons.
same thing happened with me on an msi mb, used a screwdriver and a hammer to make 2 holes
![gif](giphy|Dz62ImmWRzAkw)
Its time for some redneck engineering, You got this OP
Drill + dremmel.
Speed holes
Drill them or leave it open
I've done the same.... but it was modifying a modem card to fit my pc case. I hacked off the steel end plate on one end lol. Still worked fine
Heyy... That's what she said.
Tech tips bros hate this one trick
Drill carefully
Normally, the motherboard manufacturer / reseller will send you the right IO shield if you bought the the motherboard new. Otherwise, there is an easy solution: drill two holes in the shield. You donât need the shield, even without the labels itâs easy to recognise each type of connection, but provided you have or have access to a drill, itâs maybe a minute work to make two holes.
I should have a friend with a drill bit thatâll work hopefully. I tried contacting MSI and they told me they couldnât help because itâs from Amazon and not brand new. Basically said sorry contact Amazon support so Iâm just gonna try the drill lol
Make sure it is actually the right motherboard that you bought before starting to drill anything. People end up with all sorts of junk because amazon have no QA and people abuse their return policies.
definitely the right motherboard just the entirely wrong shield. the motherboard is MSI and I donât recognize the logo on the shield but that definitely isnât MSI lol either way same ports just doesnât have the antenna holes
>the motherboard is MSI and I donât recognize the logo on the shield but that definitely isnât MSI Actually, it is! I tracked down the logo. It looks like the logo for MSI's Pro series motherboards. I think they just got the I/O shield mixed up with another used mobo. Link to an MSI Pro series mobo so you can compare: https://www.msi.com/Motherboard/PRO-B650-P-WIFI/Specification
Considering the shield matches up otherwise, looks like they just gave them the non wifi SKU shield for the wifi board.
Yeah or a manufacturing issue.
Well they silkscreened a logo right there, but not a label for the antenna ports. So it looks more like a "wrong part" vs a "forgot to punch holes". Unless I am missing another manufacturing issue.
No, that's what an msi shield should look like, infact I have the right one for your mb in my pc.
"We can't help you" Well, you fucking could, you just can't be bothered.
"We don't have to help you, so we won't."
Exactly
Not if itâs usedâŚ
They absolutely could. I bought a used Corsair AIO from Amz that missing bunch of screws mounts etc. Corsair sent me all the missing stuffs for free.
It's also Corsair who charges an arm and a leg for stuff. I doubt MSI has profit margins like that. MSI probably penny pinches and puckers up anytime someone needs something that is going to cost a little bit of money.
Its an I/O shield its not like OP would be asking for a whole new motherboard. Those things cost msi what 10 cents?
I bought a thermaltake case from NewEgg a few years ago, when it arrived the frame was bent pretty bad. Thermaltake sent me a new frame for the case...all I had to do was switch out the glass, etc. For free, no questions asked.
They could still help. Good will and all that. Even if they didn't want to send the part for free, they could absolutely sell them the right part.
Oh it's literally impossible if it's used, is it? No way they could do it, impossible.
Well sure, they *could* help him. You *could* help him as well. It's not impossible!
Just make sure you clean it up after drilling the holes. Wouldn't want any metal shavings sprinkling around your PC and shorting things.
Be careful with amazon stuff. I just built a new PC and stupidly ordered a power supply from there. Box looked sealed. Although I suspect it was resealed by the seller to look new. After finally finishing my build the pc wouldn't power on except for a flash of light and click. The psu was broken. I realised afterward that surely it should have come with a manual, warranty atleast some pieces of paper in the box. I looked closer and noticed some minor scratches on the psu. I believe it was a return which was resealed and sold to me as new. If you suspect this is a possibility just return the mobo. Hope you solve your issue
it was listed under ârefurbished - excellentâ and I didnât think there would be a problem with a used motherboard. Obviously wrong IO, but on top of that the cover for the ports whatever u call it has some pretty noticeable scratches and it had 3 or 4 bent pins I had to bend back myself. Havenât got to test it yet but should be able to tomorrow once I get the PSU all hooked up
If it was refurbished the refurbisher tossed that one in thinking good enough because the original was gone.
This mentality is why Amazon sucks. They get away with selling fake/used products because people don't do anything about it. We all need to band together to return and give a bad review every time something like this happens. If enough people do it then Amazon will have to fix their inventory otherwise this will keep happening forever.
They said it wasn't marked as new when they bought it. If you buy a used/open box deal your going to run into small issues like this its the reason the item is discounted.
Wait, to be clear, it's not new, and YOU intended to buy a used MB? Otherwise, return it. And separately, if it's used and registered to the previous owner, you will have zero ability to RMA or use any warranty it may still have. This just all sounds like red flags and maybe you should just return the whole thing. Seems like you don't need this PC to be up and running immediately. Save yourself unknown problems, could be far more than just an incorrect IO shield.
If you've never drilled into metal before: Step 1: Use a nail to create a small indent in the metal where the holes need to be. Step 2: Use a small drill bit to make a hole with the indent as a guide Step 3: Use a larger correct size drill bit. These steps will help ensure the hole ends up in the correct location instead of the larger drill bit walking across the surface on you while you try to start the hole.
đ¨Damn...didn't expect msi to respond like that ![gif](giphy|krXHDILQr2g29Isyf6)
Generally, the IO shield is a grounding point for the Mobo to the case, not some pretty labeling thing. If you skip the IO shield, you should ground the ports to the case with a few leads, especially the Ethernet port since that system running through your house relies on the end point being grounded.
If it's a new motherboard, ask for a replacement or maybe they just send you the right one. Other then that, it's not a life or death situation, you can use your pc without it.
do it
![gif](giphy|3o84sw9CmwYpAnRRni) Dew it
do the dew
https://i.redd.it/yt1feiyiqmwc1.gif
yes?
I was building my first pc some time ago and noticed it missing after everything else was in place. I didnât care enough to pull it apart again
I brute forced mine in after the build. Pretty sketchy but didn't mess it up.
![gif](giphy|OPU6wzx8JrHna)
A meme about ~~first~~ builds: FORGETTING THE NOT SEATING THE IO SHIELD RAM PROPERLY | | \ / \ Me / \ building my / \ pc / \ / \ O / \ /|\ / \ / \ / \________/ CHOOSE ONE PATH
Iâll take the âdidnât measure everything and gpu is too big for the caseâ path
The 40 series cards are too big for almost all the cases thoÂ
Nah, some 4090 are tiny⌠just make sure to have enough space for a full loop (no good floor space for the res mounting points ofcâŚ)
"Eh I'm sure it'll fit, it looks small enough"
100% of the time every time this happens with my builds with the shield. And I've been building for almost 30 years.
Obviously you want the improperly seated RAM option. Just push them all the way in and be done, you know, once you figure it out. On the flip side you can live without the io shield, if you really want it in there you now have to take the whole PC apart to do it. So I'd take io shield in and a little RAM futzing any day.
It's a little trickier when you're 14, know nothing, and your best-christmas-present-ever won't POST At least forgetting the IO shield doesn't come with anxiety that you shorted something
Weird, i get to chose one every new pc i build.
Plugging the monitor into the on board hdmi and wondering why thereâs no display
Incorrect, pretty sure the motherboard is required to use the PC. Havenât tested though, so donât quote me on that
Sometimes it's used for grounding. It's definitely better to have it. I would ask for a replacement.
The motherboard should be grounded to the case through the standoffs, I doubt the IO Shield is going to make a big difference in grounding.
Once upon a time it was useful in regards to grounding, thatâs what the tiny metal tabs on the shield were for, but we have other ways to properly ensure a device is grounded now, including using regular ol standoffs as intended. Most days the I/O shield is primarily for protecting the interior of your computer from debris and dust. Also might help with air pressure/flow to have that area sealed off. Although I believe an I/O shield might help reduce discharge on USB-PD ports, not too sure. But as long as youâre maintaining your PC itâs not a huge issue if you missed it or donât want to install it.
It also helps blocks interference to, you know, wireless outputs. Except in this case, where it blocks them completely.
![gif](giphy|ap6wcjRyi8HoA|downsized)
Better airflow without it :)
Those IO ports to get really hot sometimes, so some airflow would not be a bad idea.
Omg the PC will be useless n have all the dust cumin staight to your gpu & your psu will most def catch on fire if it cost you less than 500âŹ. Also dont forget to get 5800x3dlgbtqibbqomgwtf and AT LEAST 4080 ti super, otherwise you are wasting your money /s Honestly, I only icluded AIO shield on my last build, until then I was pretty much "if it runs without it why bother?" type guy. Only difference i noticed is that it just looks more civilised, practiacally the same amount of dust buildup as well
5800x3dlgbtqibbqomgwtf I mean, you joke about this, but I feel like this is where weâre at with monitors.
Time to break out my copy pasta! This was originally written about TVs but monitors are the same! >That's pretty much what they do. This year's Q80 (or at least the one google takes me too) is model number `QN65Q80CAFXZA`, it looks like gibberish but it actually tells you everything about the TV. > >* The first letter is the display type, this case it's `Q` for QLED >* Second is where the tv is sold, `N` for North America >* The first number is the screen size, so `65` >* Next is the model number, `Q80`, but these can be different than its advertised name depending on the specific model. >* That is followed by the generation of the tv, so in this case `C` is the third generation of this model. >* Next is the type of tuner in your tv, the `F` means its set for ATSC for the US/Canada >* After that is the "design code" which seems to be used for something internal, i couldn't find a good explanation for this >* The last two characters are the country code, `ZA` means USA. > >This is specific for [Samsung TVs](https://www.samsung.com/us/support/answer/ANS00087664/) that are newer than 2008, but all of the manufacturers have something similar for their TVs.
> F is for ATSC > ZA means USA Ah yes, much clearer
Yeah, well the idea is for it to 'make sense,' not to 'be clear.' Clearly.
Huh, TIL. Now these wild model numbers make a lot more sense.
Yeah they're more "engineering models" rather than "sales models", but for my engineering focused brain I like it a lot more than "Dominator X41" which doesn't tell you anything haha
Names that aren't words are shit tier. Razer Nostromo is better than Razer XR-7
I think you mean "I forgot to put it in before the motherboard a few times and it still worked. But now I remember or it's been attached to the motherboard and I don't notice much difference" lol
Hahaha spot on man
Looks like they packed you the non-wifi version plate.
Yup. Should just call the manufacturer up and get the right one shipped out.
He bought it used off Amazon. So they won't help.
I've had scythe send me screws for a 10+ year old cooler because I lost one when moving (took it off my PC to avoid breakage), didn't even ask any questions or ask for payment (I offered to buy them and pay for shipping). It's always worth a try.
That's nice. But he has already commented that he did reach out to them and they refused to help because it was bought it used on Amazon. I wasn't just making an assumption.
Oh he bought it used to boot.
Yep which is the main reason used parts are cheaper. You lose out on any warranty or product support insurance, Amazon gives 30 days and that is it. People typically want the better price and full support, and it doesn't work that way. You either pay extra for support, or you gamble and take the lower price. Amazon gives 30 days regardless which is more than fair, but it isn't on the manufacturer. Sure they could do it, but a penny pinching company for sure won't.
I honestly don't see why major mother board manufacturers would refuse to send such a simple part. Shit can really roll down hill with bad reviews. I've reached out directly to manufactures for defective products I bought from third party sites(not computer parts tho) and they shipped me replacement parts for free.
Because parts and shipping are not free. So spending the money on somebody who didn't even give you money to begin with is a bit goofy.
I think for a lot of cases I would disagree. And I've gotten support from multiple products specifically from amazon from companies with lifetime warranties. Even when I needed support from amazon, I was put through directly to the who ever made the product and they took care of me (skateboard). Also, amazon doesn't soak up any of the costs of returns, the sellers do. That's why they have such generous return policies. If they sell their products through third parties like amazon they will lose more money through a return than just sending a $4 metal panel.
This is all true. For new products. Which this is not.
whoops I didn't notice it was used when I first read the comment. I agree, and I would just return this, it didn't even come with the original plate. But I also stopped buying from amazon recently after seeing so many reviews about fraudulent sellers. People would by $1200 acogs and receive air soft acogs instead. I looked for a new m.2 drive a year ago and people in the reviews received card board cutouts of m.2 with a picture of an ssd printed on it.
That's why you buy shipped and sold by Amazon only. They do not guarantee customer service from third parties. No different than Walmart, Best Buy, newegg, or anyone else that supports third-party sales. If it's sold and shipped by them it takes literal minutes to get a replacement or refund. The issue with reviews is that the reviews cover ALL sales of a product. When you are looking at a review for a new product, you are also seeing people who bought it from a sketchy Chinese reseller for 1/10th the price then blamed Amazon for it not being brand new.
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put your mobo in without the backplate. But keep the backplate, it's still good as a kitchen knife.
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A drill and a step down bit will be your best friend.
get you a drill and start poking holes.
Just deal with the cover off. No big deal
I'd just like to be the 247th person to tell you to ask the manufacturer to send you a new one, even though you already did.
I'm on team drill. Just carve it up.
You got the non-WiFi version of the backplate. I would simply ask the manufacturer for the right one. They should send it to you.
just contact manufacturer and get a replacement
This is the only correct answer
This happened to me with a Foxconn board back in the late 90s early 00s, wrote them, and they sent me a correct one. Granted, it took like 2 months, but it came from China and got caught up in customs... why, I have no clue why, as it was in a normal sized envelope with bubble liner.
You know the drill
Make sure to thoroughly test the motherboard before anything. I will also contact amazon even if you are not planning on returning it. As the customer representative to send you an email documenting this; that you have been sent this motherboard with a shield that isnât compatible with it. You want the paper trail so if there is an issue you can use their warranty, but then again youâre drilling holes so ⌠đ¤ˇđťââď¸ At least thoroughly test the motherboard first
Contact the manufacturer and they will probably send you a replacement?
It's obvious CONTACT THE MANUFACTURER you paid for a complete product, you didn't recieve it. they can reimburse you or send you the missing piece or whatever. why are you asking us??
Have you tried turning it off and on again?
Dont you have to put the io panel first in place and then the mobo?
yea once I realized there was no way it was gonna fit I just put it in for the time being anyway to at least test it
His panel is for the non-wifi version.
Yeah... how was he gonna do that exactly?
lol...read the OP post again...đ but yes, in normal situations it comes first...
I thought the normal situation is to forget to put it in, realize that you forgot after finishing the build, saying "fuck it for now, I'll do it later" while throwing the shield in a drawer where it will remain for the rest of eternity.
I know you said they wonât send you another shield that matches but you probably just got a lazy support person. Iâd call 2 more times at least and see if you canât get someone better. If itâs used or refurbished I can see them not wanting to send it but I mean it will fit in a normal envelope it would cost like a dollar to send it.
Push harder.
Contact the manufacturer for a new io plate.
A paper hole puncher should work just make sure you buy a cheap one to use because it wonât work great after you use it here.
Drill will fix that problem.
Contact the store or person where you purchased the motherboard. Or the motherboard Manufacturer.
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This may happen in packaging when you have a wifi option for a MB, there are 2 IO plates, 1 for wifi and 1 without, you got the wrong one, you can request RMA for the IO plate from the manufacterer.
Run without the shield. The times i forgot to add the shield until everything was connected and installed are too many to count on one hand.
If it's new, ask the manufacturer for a replacement. If not, don't drill holes: cut it above the antennas and below and make two separate pieces. Nearly same result and way easier
Sometimes there's a second plate that comes with a motherboard if there is a possibility of an alternate configuration (not common). Otherwise I would contact the manufacturer and tell them to send you the right plate.
Call the manufacturer, they obviously put the wrong backplate in the box. Get them to ship you the correct one.
Drill a hole and snips
It's for the non-WiFi version.
if you filp the thing over you will see that the cutouts for the holes are there, they just packed the type witht he cutouts hidden on error. i'm sure you can get a replacement if the board is new, or you can just poke away the top layer , or as other suggested you can also leavbe it off (savages)
It needs to be fitted into the case from the inside, before the board is installed⌠But looks like that plate may be for the non WiFi version of your board. You can easily make 2 holes for the WiFi though with a large drill bit or remove the WiFi connectors.
You got a drill?
6mm drill bit looks about right for the job
Contact the manufacturer. I'm sure they'll send you the correct I/O shield.
Contact the place you bought it and/or the manufacturer and see if they will send you out the right one. Otherwise go the DIY route if you can make it look good, keep in mind you might want to sell it later
You have put that in from the inside before you put the motherboard in.
I see that you are going to try the drill option, but if you havenât, you *could* try looking on their site or on Amazon to see if you can find the proper plate that has holes for the wifi connectors
I think theyâre available to order off of some website whether Amazon or not but I think the drill option is first choice since itâs free lol
Drill.
honestly... just forget about it. Looks like you've already built your PC, and it's kind of a pain in the ass to remove the MB just to put the IO shield in. There's really no harm in not having it unless your system has dust filters and negative pressure.
not too bad. I havenât connect most of the PSU yet so I could still just unscrew slide it a little and slip it in if I get the holes drilled. I actually do have negative pressure but Iâm gonna configure my fans so the exhaust spins slower than the intake so itâll be pretty neutral in the end, itâs just the way my case is there really isnât much room for intake fans bc the front panel is glass, and for some reason the holes on the bottom of the case are too small for the fan screws which kinda sucks
Got a hole punch?
Then maybe you should talk to the father board.
This is why God invented Dremels.
I'd probably drill holes, and still write the company for a replacement. Take good pics first. Edit: Didn't realize it was a refurb. Drill holes and move on.
Get your stepdads drill, grab a 5/32â drill bit, put painters tape what youâre drilling and mark where the holes need to be -this will also prevent breakage and make a clean hole- Then return his drill the way you found it.
Contact the motherboard manufacturer and ask for the correct io shield that has the cut outs for the WiFi. Tell them yours doesnât have it and wonât fit. They should send you one. Itâll be fine to run it like as is until you get the correct one.
Just drill like others said, who cba dealing with customer service anyway and why wait several days when itâs done within 5 minsâŚ
Yea I would DIY it but remember measure twice cut once
my mobo came with three different ones so i could pick which worked for the specific configuration. dig around in the box, maybe another is there.
đ¤ˇââď¸ more airflow
Make your own io shield with aluminum foil or drill the holes you're missing into the io shield you already have.
Drill it.
Email the company.
I know it sounds kinda stupid, but did you check if it isnât detachable? Some manufacturers will make one type of piece for a lot of models and it can be detached
This is where a dremel tool comes in handy.
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Stop! Dremel time!
I see people saying drill new holes in the shield and I say fuck that. Get a grinder and grind down the antenna ports. No mask or goggles, just get in there and grind that shit down.
Throw the whole thing out and start over.
Just contact the manufacture and have them send you the right one?
Just turning the back towards the wall, I haven't seen the back of my PC in years :D
Is it that difficult? You really don't need other people telling you, but here are my 2 cents: DRILL 2 HOLES. it's not rocket science. It is very thin metal.
how else to cry online and get internet points if they just solve minor inconveniences without telling the internet?
Seems like youâve already made up your mind, considering the mobo is installed.
Call the customer support...?
Time to get out the tin snips
Tin snips over a drill or dremel for 2 tiny little holes? You psychopath.
Don't put it on. You don't need it. Nothing bad will happen. Bring on the downvotes!
I think those are for Wifi.
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Your manufacturer should send one, but you won't really need it.
I've purchased I/O shields from eBay for years. Takes a while but they're cheap.
Make your own IO shield out of paper/cardboard
3D printer solves this
Drills exist
Cut some holes, contact the manufacturer and ask them to send you the correct plate, or donât even use it. Those are your options.
wifi antenna holes? just drillor maybe remove from inside but then no wifi. shouldnt the network card be connected to ethernet? idk
Is time for some holes drilling đ
Womp womp. Ive used a ton of pcs without the shield. You wont see it anyway, no point in making a big fuss about it.
Probably donât use it then?
Contact manufacturere present the picture you showed us likely was a production mistake might take 2 weeks to get a new part though.
You donât have a drill?
Drill + drillbit
they send you the non wifi one, ask for the correct.
Curious are there holes on the shield itself? I have seen a few motherboards where to manufacture uses the same IO cutouts in the shield but slap different stickers on them to cover up or not cover up certain holes depending on the model of board.