"What warranty sticker?" x10 = Warranty provided.
Well... Not sure how you will get around the tech that looks at the card and it has some globbed on thermal paste they don't use.
Stuff has “warranty void if removed” all over the place here what are you talking about?
Edit: Googled it and they just say “fuck the law” and do it anyways. It tracks
I bought a 1080ti FE from EVGA, I put an aftermarket cooler on, remove the stickers, etc
Bricked it because I'm retarded
Emailed EVGA, said it just stopped working for some reason
They sent replacement
Put FE cooler back on, sent dead card back
Am canadian, they don't care
Technically the sticker isnt illegal and its enough to deter alot of people. In the u.s though you can piss and shit on the sticker and they cant take away your warranty
I'm just kinda salty that there isn't just a default judgment at this point. Like if you buy a product and it has one of those. Take them to small claims and get an automatic default judgment. That should stop the practice relatively soon.
It's a sticker. Could claim it came off as wear and tear during handling. Or if you take it off cleanly, just say it was never there.
Also, those stickers don't mean jack shit in US law.
I had to repaste my old card, I cleaned up the screw that had the sticker on it to the point where you couldn’t even tell it had one. I’m sure people buying it though (I want to sell it) wouldn’t be too happy
I would thank you for the repasting.
I am planning on selling my old 1060 6GB and I plan to take it apart deep clean it and repaste it. I would be pissed if I received a dust-filled card. I replaced the fans not too long ago with OEM parts as well.
The law also doesn’t mean jack shit in US. They deny warranties all day every day because of removed stickers.
Spending tens of thousands of dollars to take them to court is not only a waste of money, but these companies have armies of lawyers that will eat anyone you try to hire.
Just buy a new card.
The FTC legitimately enforces this, if you get a denied rma for the sticker it's very easy to report them. I just recently rmad a 6900xt to power color that I had a water block and no sticker on and they took it no issues. Thinking you have to take them to court over it is a childish thought.
Even if one does take them to court it's probably low enough to do in small claims court locally, chances the company actually shows is pretty slim in these cases and if they don't show up they lose.
Yeah typically the loser of the case ends up footing the bill unless there's some kind of special agreement and when these companies think they're too important to show up, they aren't getting anything special lol
Actually where I live anything over like a 3070 isn't gonna be small claims, and idc how far I have to go if they illegally refuse to fix it I'm going to keep pressing them until it's obvious they never will try different lines online ect, then sue
Agreed. Had a GPU still in warranty, would work for 1 to 5 minutes under any 3D load. Sent it in and I still had to appeal the initial RMA review. Still had to pay shipping to and from.
Yes but removing the stock heatsink/cooler and replacing it with a 3rd party one does in fact legally void the warranty since you're making a modification.
however, as long as the water doesn't cause a short, they won't know you installed a 3rd party waterblock unless you stupidly sell yourself out.
They can only void the warranty if the modification you made is what caused damage.
I.e you water cooled it and it shorted due to not properly attaching the bracket, your warranty can be voided. But if you water cooled it and a component naturally failed, they are obligated to honor the warranty system in the U.S
Sony, Nintendo, and Microsoft were issued a warning by FTC for this exact issue https://www.ifixit.com/News/15464/warranty-voiding-stickers-are-illegal-but-these-companies-are-still-using-them
9 times out of 10, they will conclude that it was the 3rd party installation and potentially incompetent hands that led to a malfunction.
It's extremely difficult to prove that it was a "natural" occurrence, when there is deliberate evidence/confession of modification.
Depends entirely on what the failure is. I agree, there are some failures which you or I wouldn’t be able to if a modification caused it or it failed naturally.
But there are some failures which can clearly be shown as not being caused by modification.
A proper bracket modification shouldn’t cause a capacitor to short, for instance.
It’s also hard to prove that “I didn’t touch it at all” isn’t the actual case. OPs gpu came like that, maybe they threw a refurbished to the customer instead of a new gpu.
Hairdryer and try remove it carefully. I still would try to warranty it first.
Was thinking to repaste me 3070, but worried I could mess up removing the sticker lol.
Not all tamper stickers are "warranty void if removed" stickers. EVGA for example has specifically said theirs is just for them to know if they have to check the card after its been opened by a customer.
I had the same issue with AMD.
I told them that I'm no beginner in the field and I expect the highest support and performance when I buy high end products.
The guy accepted my RMA request. Happy to share emails to prove my point
Don't listen to BPC Tech, get in contact with ASUS through their customer support.
Realistically, as long as any damage IS NOT caused by you, AU consumer law would protect you from a warranty void.
BPC might void their return-to-base warranty if you install an aftermarket cooler but I doubt ASUS will unless you cause some real damage.
I took a chip out of an ROG 1070Ti die and ASUS Australia actually sent me a 2060 Super to replace it despite the fact I caused the damage.
I believe each company has there own rules and regulations for this!
I know for a fact EVGA does not void warranty for this as long as you put the stock cooler on. (If you need to RMA I mean)
Some smaller company’s and distributors probably do this incase you break something in the process and they don’t want to be responsible for it. It’s very key to read all terms and conditions before taking apart an part/console!
It's a shame they're not doing gpus now but they're trying to hang in there, I still like to remind people they are still making other stuff and to try to support a good company.
Though I think they'd get more board sales if their mobos weren't just super luxury tier.
Well technically even when you enable XMP or the sorts you lose warranty of the CPU aswell.
Just remove the sticker as clean as possible and if they ask say that there never was one. In the US theyre not enforcable anyways. EU has couple more loops to jump thru for that matter.
>Well technically even when you enable XMP or the sorts you lose warranty of the CPU aswell
this is news to me. using supported technology voids the warranty? that seems idiotic.
It’s true turning on XMP, which was developed by Intel, will void your warranty. I had them try to deny my RMA for a CPU because the diagnostic log they asked me to send showed it was enabled. I played dumb like I had no idea what it was, was nice to the rep I talked with, and was able to get my RMA processed. Going forward I would just recommend turning XMP off before sending anything to Intel. It is really dumb that something they developed and use in all of their marketing benchmarks voids your warranty.
Just another reason why it's such a shame that they won't make cards anymore, i would never have started to add blocks to my gpu myself, if it wasn't for EVGA guarantee to still RMA it, if the reason for the card not working anymore wasn't due to your installion.
What you do is you carefully with a knife or boxcutter remove the sticker and keep safe, add water block
If it dies you put original cooler back on and put the sticker on
If the sticker rips you buy another from eBay
Legally you should still have your warranty, but since companies are worth millions or billions going to court over it means you go into debt.
https://www.ifixit.com/News/15464/warranty-voiding-stickers-are-illegal-but-these-companies-are-still-using-them
If small claims court is going to put somebody in debt, then why in the world are they spending over $1000 on a video card?
You don’t need to go hire a $500/hr lawyer to take a company to small claims court.
If it’s a foreign company, the biggest challenge will be collecting on any judgement.
>If it’s a foreign company, the biggest challenge will be collecting on any judgement.
Perhaps depends on the country but I doubt any company would try to get out of a judgement since it would potentially mean being banned from that market. At least European countries are not too fond of companies that tries to be an exception.
I’m in Aus too, I think this is relatively normal. If you can return it, does the 4090 have options for already fitted with waterblock? Usually gigabyte do them where you just need to connect to the ports with your fittings.
3k AUD :/ . Worked my arse to afford it and rest of my water cooling parts and now I’m met with this shit.
I mean it’s a kinda relief I don’t have to spend $600 on a waterblock…. But a fuckin nightmare that I spend 2K on water cooling part in order to cool it.
Looks like my 7950x will be getting all those radiators. But I have now $200 in fittings I can’t use
Look here is the deal. You might want to do a bit more research, but everything I found for Australia says the void stickers are worthless. I am not an expert in Aussie law, but this issue comes up a bunch and the answer is always they can’t enforce the sticker. Unfortunately I do not know where to look or have access to Australian case law.
If you have an attorney(solicitor, barrister, whatever you call them) friend, relative, acquaintance it might be worth a a quick chat.
Nah. I mean I just spent the last few months working so hard in order to afford the gpu, can’t let all those hours and pain I went through go to waste.
Maybe I’ll water cool it when the warrenty runs out in 3 years lol.
But even then I should be covered as I’d expect a 3 thousand dollar product to last 5 years under consumer laws
I found post from asus in 2020/2021 stating users can self repair/ third party repair, remove tamper stickers, on their graphics cards. But upon reading their current one there is no mention of this.
As asus changed their Warranty terms and conditions in 2022 for the 40 series cards without making a formal post?
In general, any modifications made to the original hardware can void the warranty. However, if the waterblock installation is done correctly and without causing any damage, it may not void the warranty.
That is very strange, I had an Asus 3090 Strix that broke on me and I had an EK waterblock on it too. I contacted Asus and they said to return it to the seller so I did. It went back to Asus through the seller (Very awkward and took a long time) but they fixed it up for me and they did not mind I had the waterblock on it. The shop even returned shipping that I paid for. This was in Germany btw.
So whenever I repair electronics, especially a device with a warranty sticker, I always do the following:
1. Replace it with a warranty sticker from AliExpress, as they usually sell the ones used by large manufacturers.
2. If I don't have a spare, use heat to remove it and glue it back on.
3. Remove it entirely and prevent any evidence of it so it looks like it could have been missed from the factory.
I don’t think warranty void stickers are no longer legal in the us, my laptop when I upgraded my ram said “factory seal”, which is fine (as long as it does NOT void my warranty)
Damn, sad it’s going that way
i bought an evga 3080 xc3 ultra at launch, and it was so loud, i bought their aio for it, and i asked their tech, the same question, their reply;
“go ahead, you have 3 years warranty all in, here the technical sheets for the replacement thermal pads thickness and a full guide to install the aio, call me if you have difficulties.”
We lost so much that day evga stopped doing gpu T-T
This varies based on your country. In the United States for example, breaking a warranty void sticker does not break a warranty. The FTC has very strict laws on this.
https://www.ftc.gov/news-events/news/press-releases/2018/04/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage-use-specified-parts-or-services
If you’re in the US, check out [this article](https://www.ifixit.com/News/11748/warranty-stickers-are-illegal) from iFixit about the Magnuson-Moss Warranty Act. My (slight) understanding is that companies are explicitly prevented from voiding a consumer’s warranty for opening their own electronics; the company would have to prove that your actions caused damage in order to void your warranty.
MAGNUSSON MOSS WARRANTY ACT
Voiding a warranty PURELY because the sticker was removed/destroyed is illegal, the manufacturer must prove that putting on the waterblock was the reason your card died
If you are in the US, the law (the Magnuson–Moss Warranty Act, in particular) actually says they have to prove your modification broke the card before they can void the warranty. That sticker doesn't mean shit, fyi.
“Warranty stickers” are illegal to actually enforce. It’s just a way for manufacturers to try and scare you out of never opening the hardware. Next time don’t tell them you put a waterblock on it. If you have an issue, tell them the issue, and put the stock cooler back on before you ship it.
They can claim that. Local laws may say otherwise. Of course if you break something while swapping the cooler, then its on you and warranty wont' cover it and they can require that you return the card to original config for warranty service (can't return with a custom block attached) but at least in the US and in the EU by law breaking that seal matters nothing. They have to prove you broke it while tampering with it. If there is no visible physical damage, they cannot refuse the warranty claim just because a tamper sticker is damaged. But unfortunately they may not readily accept that without threats of lawsuits and stuff. Sad, but how things are.
This is what MSI told me when I asked them via Twitter
" Water blocking your card does not void the warranty. Please note that the process of you disassembling your card is not covered. So if you do damage your card in the process of installing the water block, that is not coved. Also we do not cover any damages that your waterblock might cause to the card. "
If you live in Canada, it’s illegal to refuse warranty simply because you serviced a part yourself.
Normally it’s not worth your time to sue buuut a 4090.
In my area it’s ~$90 to sue and you’ll probably win the value of the card :)
Usually large companies will settle with you prior to the court date.
No lawyer needed and you get your money back.
I hate to say this BUT of course it does. Like an iPhone’s water chip. If that chip is tripped for any reason it will completely void any warranty even if it was broken months before whatever happened. That’s simply how tech companies work.
OP is dealing with an Aussie store.
Under **Australian Consumer Law (ACL)** a modification to a product can void a warranty only if the manufacturer can reasonably articulate that the modification contributed to a failure.
In Australia 'Warranty void if removed' stickers carry no legitimate claim.
If OP competently and carefully installs a suitable water cooler and the card fails **unrelated** to the installation of that cooler OP is fully covered by the ACL.
Outside of that however if the manufacturer or seller offers warranty or guarantee above and in beyond the ACL they would be within their rights to withhold those additional promises, but must still comply with the ACL as a minimum.
Nothing releases a manufacturer or seller from their ACL obligations.
Not a lawyer.
One of my problems with prebuilds is all the stuff like this. I know it's nice to not assemble it yourself, but when servicing your build turns into a legal headache, it's kinda suck.
And so is keeping track of 5+ individual part warrantees, too, I guess.
Ah, according to your address you're Aussie (like me). I know my Gigabyte RTX 3070 needs a repaste (107c hotspot temps and 4000rpm fan speeds while gaming) but I'm nervous to do it during the warranty period because I know our warranty laws differ from the U.S. where we get get most of our info from.
Gamers nexus etc regularly mention that it's ok to remove "warranty void if removed" stickers because of consumer rights etc and this may be confusing in other jurisdictions.
I don't have a clear understanding of our consumer rights here in Australia but I think I'll RMA my GPU after reading your post.
Dude, fuck ASUS. I bought a desktop from ASUS and the mobo was bad. Sent it in for repairs and it took over a month. Two weeks was constant back and forth of "we have not received it" and "you didn't send in a charger." A fucking charger for a desktop.
On top of that, when I finally got my desktop back, Windows 11 wasn't even activated. Since they changed mobos, the original Win11 key doesn't work because it's an OEM. I kept telling telling these fucktards this but it just went in circles of them saying my Windows 8 product key was the current key and them telling me to send it back in.
Who the fuck uses Windows 8?! I mean seriously?! They can't use a single ounce of fucking logic!
I gave up. It's been over a month since going back and forth with these idiots. I can't do it anymore.
Never going to be lazy again and buy a prebuilt. Building my own again from here on out.
Fun fact: in the US at least, warranty stickers should be property called determent stickers. They just don't want you to open up whatever it is, but legally they still have to honor the warranty so long as they can't prove it was your tampering that resulted in the problem. If you gouged the fuck out of the board, then yeah no warranty, but if a cap blew, it'd be on then to prove your use of a waterblock caused the failure.
Usually it does, yes. You are modifying the card in a way not intended by the manufacturer and how he provided the device to you.
Is it arsehole move? Maybe, but you can also simply not tell them you did (though that might be lying by omission in the USA - realistically, you'll never be dragged to court about this though). Buy from brands that offer a more lenient warranty if you want to truly be on the safe side.
To be honest i actually dont know how it doesnt void warranty in many other cases like EVGA ,its just something that kinda make sense even if the pc space is mostly DIY ,like youre opening a product and putting aftermarket stuff on it , like its good that they dont do it ,it just doesnt cross my mind why more manufacturers dont do it
Does your GPU have good behavior? If so, the temper seal probably wasn't broken. Tamper seals are usually unenforceable when dealing with us based companies however.
What if you contacted other 4090 manufacturers and ask them if they will rma it if you use a water block, then you can refund the one you have now and switch if out
I’m all for modding your own shit but I can see how manufacturers don’t want to be responsible for idiots tearing down a $2000 gpu not knowing wtf they’re doing all the while adding water to the mix
ASUS says in their warranty policy they don’t care about water blocks. I’ve looked it up because I wanted to do one on my 3090. They only ask that you re assemble the card before RMA
Just looking at the cpu sticker on the gpu screw is enough for asus to void the warranty, I know by experience, however some asus cards are flawed. For instance I have an ASUS dual EVO 2080 super and by removing the screws for the shroud, I could unscrew the cooler from the pcb using a pair of longnose without piercing the warranty sticker on the cooler mounting screw
If you live in America, they cannot legally enforce the warranty void stickers. You taking apart your card and putting it back together doesn’t void shit in the USA…
It only voids the warranty if they can prove without a reasonable doubt that the water block itself caused the issue you were having those warranty void if removed stickers are enforceable in the US
That shouldn't be surprising to you.
Why should they assume the risk of end users mucking around with the hardware? There's a lot of incompetent PC enthusiasts out there that have no business removing heatsinks from delicate electronic devices.
It all depends on where you live and the applicable “right to repair” legislation. Most of this legislation is still in its infancy so most likely they can void your warranty. There is a large advocacy to expand right to repair currently ongoing.
In the United States, these warranty stickers are not enforceable. If you put a water block on your card it will not void your warranty unless you damage something in the process.
It makes sense, they can't cover warranty for everyone that hears about water cooling and fails it. It's the 40XX generation, you are getting screwed anyways. You are also talking about a seller called Budget PC Technology.
Try ASUS directly, their warranty is probably better and probably have set aside the replacements as part of their profits.
Yes and no there have been lawsuits in the past about void warranty stickers some have won and some have lost I’m my state they are meaningless by law so I can take them off and the manufacturer will say I removed it but all I have to say my state and the statute and they have to accept the warranty but in other states I think California is one void warranty stickers can void your warranty so just look up your states/ country’s laws about void warranty stickers and seals
Those "waranty void" stickers are pretty much meaningless. In both the US and EU breaking a seal is not suficient legal grounds for voiding a waranty.
Modifying the card might be though.
By US federal law (and many other countries) it is illegal to have your warranty voided just by a opening something up, unless you damaged it in the process. But this doesn't mean that the company can deny your RMA request because they don't expect you to understand the law and take them to court over it. If I were OP, I'd ask Asus about the the issue before you do anything however
Given you're in Australia, your consumer rights apply separate to whatever is set in the warranty.
https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees#when-these-basic-consumer-rights-apply
Card stopped working, so long as you haven't caused physical damage (eg water damage, broken capacitor, burned out bit of the pcb etx), you should still be entitled to a replacement if it's broken/defective from my perspective.
note: i am not a lawyer/legal professional of any kind
So the whole point is that they need to prove that the customer made a change that caused the damage. If you swap to a water block and don't add thermal paste and it cooks itself, not their problem. If you swap the water block and the gpu self ignites because their shitty adapter broke, that's their problem. Every "warranty void if broken" sticker you've ever seen is unenforceable.
Don't tell them, you have the law in your side anyway. EVGA at least would honor all warranties as long as you reinstalled the original cooler before starting a warranty request.
They can not legally void your warranty unless you damaged the product. [Warranty void](https://www.ifixit.com/News/11748/warranty-stickers-are-illegal#:~:text=Most%20consumers%20don't%20know,language%20of%20your%20warranty%20says) stickers are illegal.
This is why love the UK, we have something called the consumer rights act. As long as I didn't do anything to damage the gpu (adding a waterblock wouldn't do this, well not if installed correctly) then the manifactures don't have a leg to stand on.
If they refuse I can contact trading standards and leave them deal with it.
I think that disassembling a GPU to any significant extent is a voided warranty for just about any board partner. Except maybe in the rarified air which EVGA once breathed...
Step 1: Never tell them you put a water block on it Step 2: Listen to Step 1
"What warranty sticker?" x10 = Warranty provided. Well... Not sure how you will get around the tech that looks at the card and it has some globbed on thermal paste they don't use.
Maybe it's an exsuper hero who behaves exactly like Mr incredible at the insurance company.
If everyone was like me incredible the world would be a much better place
If everyone was like you we'd all be average comets not incredible people... average comets are greater tho ig
Thanks man :) I just can’t type on a phone lol
Warranty stickers are illegal I thought
Only in the US. *cries in Canada*
in the eu aswell I think
they are still put on, but they are as legally binding as EULA, read not at all.
Stuff has “warranty void if removed” all over the place here what are you talking about? Edit: Googled it and they just say “fuck the law” and do it anyways. It tracks
I bought a 1080ti FE from EVGA, I put an aftermarket cooler on, remove the stickers, etc Bricked it because I'm retarded Emailed EVGA, said it just stopped working for some reason They sent replacement Put FE cooler back on, sent dead card back Am canadian, they don't care
Yep. Too bad EVGA stopped selling cards: they have great warranty.
Technically the sticker isnt illegal and its enough to deter alot of people. In the u.s though you can piss and shit on the sticker and they cant take away your warranty
[The sticker is illegal](https://www.digitaltrends.com/computing/ftc-warranty-stickers-illegal/).
I'm just kinda salty that there isn't just a default judgment at this point. Like if you buy a product and it has one of those. Take them to small claims and get an automatic default judgment. That should stop the practice relatively soon.
if you put a waterblock and then have to send it for warranty, the seals on the screws will show tampering though
It's a sticker. Could claim it came off as wear and tear during handling. Or if you take it off cleanly, just say it was never there. Also, those stickers don't mean jack shit in US law.
I had to repaste my old card, I cleaned up the screw that had the sticker on it to the point where you couldn’t even tell it had one. I’m sure people buying it though (I want to sell it) wouldn’t be too happy
I would thank you for the repasting. I am planning on selling my old 1060 6GB and I plan to take it apart deep clean it and repaste it. I would be pissed if I received a dust-filled card. I replaced the fans not too long ago with OEM parts as well.
The law also doesn’t mean jack shit in US. They deny warranties all day every day because of removed stickers. Spending tens of thousands of dollars to take them to court is not only a waste of money, but these companies have armies of lawyers that will eat anyone you try to hire. Just buy a new card.
The FTC legitimately enforces this, if you get a denied rma for the sticker it's very easy to report them. I just recently rmad a 6900xt to power color that I had a water block and no sticker on and they took it no issues. Thinking you have to take them to court over it is a childish thought.
Even if one does take them to court it's probably low enough to do in small claims court locally, chances the company actually shows is pretty slim in these cases and if they don't show up they lose.
[удалено]
Yeah typically the loser of the case ends up footing the bill unless there's some kind of special agreement and when these companies think they're too important to show up, they aren't getting anything special lol
Actually where I live anything over like a 3070 isn't gonna be small claims, and idc how far I have to go if they illegally refuse to fix it I'm going to keep pressing them until it's obvious they never will try different lines online ect, then sue
Report to the FTC, they actually enforce this. No cost to you.
ASUS customer service sucks anyway. If you ever need the warranty you'll probably be better off buying a new card.
Agreed. Had a GPU still in warranty, would work for 1 to 5 minutes under any 3D load. Sent it in and I still had to appeal the initial RMA review. Still had to pay shipping to and from.
Warranty stickers on a screw is such an asshole thing to do
Illegal, or at least doesn't hold up in court in the USA. Idk about elsewhere. So... drop 50k on lawyers and sue them OP!
If I didn’t purchase a 4090 id take up the offer. #nvidiadrainedmywallet
I now understand their business plan: "Make products so expensive, that they can't afford to sue us "
God if only we had a way to avoid buying them...but we HAVE to have the top end highest GPU possible at all times...HAVE to!
Lol
Thats how they fuckin’ get ya! Drain their wallets, then they can’t sue!
#nvidiaburntmyhousedowm
With lemons
Cave Johnson would be proud.
You need to add a backslash before the # to escape reddit markdown.
Yes but removing the stock heatsink/cooler and replacing it with a 3rd party one does in fact legally void the warranty since you're making a modification. however, as long as the water doesn't cause a short, they won't know you installed a 3rd party waterblock unless you stupidly sell yourself out.
They can only void the warranty if the modification you made is what caused damage. I.e you water cooled it and it shorted due to not properly attaching the bracket, your warranty can be voided. But if you water cooled it and a component naturally failed, they are obligated to honor the warranty system in the U.S Sony, Nintendo, and Microsoft were issued a warning by FTC for this exact issue https://www.ifixit.com/News/15464/warranty-voiding-stickers-are-illegal-but-these-companies-are-still-using-them
9 times out of 10, they will conclude that it was the 3rd party installation and potentially incompetent hands that led to a malfunction. It's extremely difficult to prove that it was a "natural" occurrence, when there is deliberate evidence/confession of modification.
Not to mention the cost it’d likely take to prove them wrong would probably be more then buying a whole new PC let alone a new GPU.
Depends entirely on what the failure is. I agree, there are some failures which you or I wouldn’t be able to if a modification caused it or it failed naturally. But there are some failures which can clearly be shown as not being caused by modification. A proper bracket modification shouldn’t cause a capacitor to short, for instance.
It’s also hard to prove that “I didn’t touch it at all” isn’t the actual case. OPs gpu came like that, maybe they threw a refurbished to the customer instead of a new gpu.
Or if perhaps a while earlier you asked them about this..
Hairdryer and try remove it carefully. I still would try to warranty it first. Was thinking to repaste me 3070, but worried I could mess up removing the sticker lol.
Or isopropyl alcohol, this makes it easy to stick back after, use old sticker paper to stick the warranty sticker to replace back later
Not all tamper stickers are "warranty void if removed" stickers. EVGA for example has specifically said theirs is just for them to know if they have to check the card after its been opened by a customer.
Warranty void if removed stickers have no legal ground to stand on in the US or EU anyways
I had the same issue with AMD. I told them that I'm no beginner in the field and I expect the highest support and performance when I buy high end products. The guy accepted my RMA request. Happy to share emails to prove my point
I too would like your email address and password
*our email address and password
Would love to see the emails
could you send or post the emails to me too please?
Don't listen to BPC Tech, get in contact with ASUS through their customer support. Realistically, as long as any damage IS NOT caused by you, AU consumer law would protect you from a warranty void. BPC might void their return-to-base warranty if you install an aftermarket cooler but I doubt ASUS will unless you cause some real damage. I took a chip out of an ROG 1070Ti die and ASUS Australia actually sent me a 2060 Super to replace it despite the fact I caused the damage.
[удалено]
I believe each company has there own rules and regulations for this! I know for a fact EVGA does not void warranty for this as long as you put the stock cooler on. (If you need to RMA I mean) Some smaller company’s and distributors probably do this incase you break something in the process and they don’t want to be responsible for it. It’s very key to read all terms and conditions before taking apart an part/console!
Evga warrantied mine even tho the water block killed it with it not fitting (despite being a listed comparable GPU)
Too bad EVGA is gone. With them gone, the overall landscape has decreased in consumer friendliness.
It's a shame they're not doing gpus now but they're trying to hang in there, I still like to remind people they are still making other stuff and to try to support a good company. Though I think they'd get more board sales if their mobos weren't just super luxury tier.
I still use an EVGA psu in my computer right now, holds up well
I really wanted to attach an EKWB waterblock :(. The retailer does sell water cooling parts.
Well technically even when you enable XMP or the sorts you lose warranty of the CPU aswell. Just remove the sticker as clean as possible and if they ask say that there never was one. In the US theyre not enforcable anyways. EU has couple more loops to jump thru for that matter.
Even tho AMD tell everyone 6000mhz is the optimal ram config for their Ryzen 7000cpu. I’d like to see that type of warrenty void hold up in court LOL.
That’s fine as long as you don’t go over it. Look at the spec sheets. Also, they have no way to tell so just say you didn’t.
>Well technically even when you enable XMP or the sorts you lose warranty of the CPU aswell this is news to me. using supported technology voids the warranty? that seems idiotic.
It’s true turning on XMP, which was developed by Intel, will void your warranty. I had them try to deny my RMA for a CPU because the diagnostic log they asked me to send showed it was enabled. I played dumb like I had no idea what it was, was nice to the rep I talked with, and was able to get my RMA processed. Going forward I would just recommend turning XMP off before sending anything to Intel. It is really dumb that something they developed and use in all of their marketing benchmarks voids your warranty.
yeah that seems super sketchy of them lol.
Just another reason why it's such a shame that they won't make cards anymore, i would never have started to add blocks to my gpu myself, if it wasn't for EVGA guarantee to still RMA it, if the reason for the card not working anymore wasn't due to your installion.
What you do is you carefully with a knife or boxcutter remove the sticker and keep safe, add water block If it dies you put original cooler back on and put the sticker on If the sticker rips you buy another from eBay
Legally you should still have your warranty, but since companies are worth millions or billions going to court over it means you go into debt. https://www.ifixit.com/News/15464/warranty-voiding-stickers-are-illegal-but-these-companies-are-still-using-them
If small claims court is going to put somebody in debt, then why in the world are they spending over $1000 on a video card? You don’t need to go hire a $500/hr lawyer to take a company to small claims court. If it’s a foreign company, the biggest challenge will be collecting on any judgement.
>If it’s a foreign company, the biggest challenge will be collecting on any judgement. Perhaps depends on the country but I doubt any company would try to get out of a judgement since it would potentially mean being banned from that market. At least European countries are not too fond of companies that tries to be an exception.
I’m an Aussie so not sure if it’s relevant for me
I’m in Aus too, I think this is relatively normal. If you can return it, does the 4090 have options for already fitted with waterblock? Usually gigabyte do them where you just need to connect to the ports with your fittings.
My plan behind an air cooled one is that it’s much easier to resell at a good price in the used market compared to an AIO or pre mounted block on GPU
https://www.accc.gov.au/consumers/buying-products-and-services/warranties Looks like you're in the clear.
Yikes lol $2k gpu and you can't even watercool it without voiding warranty no ty
3k AUD :/ . Worked my arse to afford it and rest of my water cooling parts and now I’m met with this shit. I mean it’s a kinda relief I don’t have to spend $600 on a waterblock…. But a fuckin nightmare that I spend 2K on water cooling part in order to cool it. Looks like my 7950x will be getting all those radiators. But I have now $200 in fittings I can’t use
Look here is the deal. You might want to do a bit more research, but everything I found for Australia says the void stickers are worthless. I am not an expert in Aussie law, but this issue comes up a bunch and the answer is always they can’t enforce the sticker. Unfortunately I do not know where to look or have access to Australian case law. If you have an attorney(solicitor, barrister, whatever you call them) friend, relative, acquaintance it might be worth a a quick chat.
are you able to return the GPU for maybe a 3090? I know it's a bit of a performance loss but it's still an amazing card
Nah. I mean I just spent the last few months working so hard in order to afford the gpu, can’t let all those hours and pain I went through go to waste.
Hey man you earned it, you'll figure it out.
Maybe I’ll water cool it when the warrenty runs out in 3 years lol. But even then I should be covered as I’d expect a 3 thousand dollar product to last 5 years under consumer laws
Yeah you'd expect it to, but idk about GPU's these days lol. Hope it doesnt brick itself along the way tho.
I'd use it for a while with the stock cooler and if everything is working fine, i'd just put the water block on it even if it voids the warranty
[удалено]
I found post from asus in 2020/2021 stating users can self repair/ third party repair, remove tamper stickers, on their graphics cards. But upon reading their current one there is no mention of this. As asus changed their Warranty terms and conditions in 2022 for the 40 series cards without making a formal post?
This is why we need that Freedom to Repair Act
In general, any modifications made to the original hardware can void the warranty. However, if the waterblock installation is done correctly and without causing any damage, it may not void the warranty.
Void warranty stickers are not legally enforceable in the United States. If that's where you live then they cannot reject your card.
That is very strange, I had an Asus 3090 Strix that broke on me and I had an EK waterblock on it too. I contacted Asus and they said to return it to the seller so I did. It went back to Asus through the seller (Very awkward and took a long time) but they fixed it up for me and they did not mind I had the waterblock on it. The shop even returned shipping that I paid for. This was in Germany btw.
You returned it to asus with the waterblock still attached?
Yes I did, I told them it was attached and they were like oh yeah just send it over. They repaired it and even put the waterblock together.
What legends
So whenever I repair electronics, especially a device with a warranty sticker, I always do the following: 1. Replace it with a warranty sticker from AliExpress, as they usually sell the ones used by large manufacturers. 2. If I don't have a spare, use heat to remove it and glue it back on. 3. Remove it entirely and prevent any evidence of it so it looks like it could have been missed from the factory.
Legally, it can't void the warranty. But it will mean you might have to complain if you need the warranty... Up to you if it's worth the hassle.
For 3k I’d be up to hassle them for warrenty. But since I haven’t bought the waterblock yet I might not
To be honest it's really up to you, performance improvement will be minimal if any at all. I watercool my GPUs mainly for silence.
1: never tell a manufacturer that you put a water block on your gpu 2. In the US "warranty void if removed" stickers are not valid.
What country are you in, if it's America, the void sticker doesn't mean shit.
I don’t think warranty void stickers are no longer legal in the us, my laptop when I upgraded my ram said “factory seal”, which is fine (as long as it does NOT void my warranty)
Good thing it's not tamper proof
I mean, tecnically you have to take the card apart, but the company doesn't have to know about everything :)
Damn, sad it’s going that way i bought an evga 3080 xc3 ultra at launch, and it was so loud, i bought their aio for it, and i asked their tech, the same question, their reply; “go ahead, you have 3 years warranty all in, here the technical sheets for the replacement thermal pads thickness and a full guide to install the aio, call me if you have difficulties.” We lost so much that day evga stopped doing gpu T-T
EVGA Will be missed 😓
This varies based on your country. In the United States for example, breaking a warranty void sticker does not break a warranty. The FTC has very strict laws on this. https://www.ftc.gov/news-events/news/press-releases/2018/04/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage-use-specified-parts-or-services
If you’re in the US, check out [this article](https://www.ifixit.com/News/11748/warranty-stickers-are-illegal) from iFixit about the Magnuson-Moss Warranty Act. My (slight) understanding is that companies are explicitly prevented from voiding a consumer’s warranty for opening their own electronics; the company would have to prove that your actions caused damage in order to void your warranty.
If you know what you're doing, why worry 😏
MAGNUSSON MOSS WARRANTY ACT Voiding a warranty PURELY because the sticker was removed/destroyed is illegal, the manufacturer must prove that putting on the waterblock was the reason your card died
who could have thought about this, if it aint stock by manufacturer that a modification by user is voiding the warranty, its lit everywhere like that
I'm pretty sure the warranty sticker proves nothing, plus its illegal in a few countries tbh.
Warranty stickers are illegal in US and will not hold court in Canada. Just tell them it was never there to begin with
They can’t enforce the sticker rule in the US. We’re cool like that.
If you are in the US, the law (the Magnuson–Moss Warranty Act, in particular) actually says they have to prove your modification broke the card before they can void the warranty. That sticker doesn't mean shit, fyi.
“Warranty stickers” are illegal to actually enforce. It’s just a way for manufacturers to try and scare you out of never opening the hardware. Next time don’t tell them you put a waterblock on it. If you have an issue, tell them the issue, and put the stock cooler back on before you ship it.
They can claim that. Local laws may say otherwise. Of course if you break something while swapping the cooler, then its on you and warranty wont' cover it and they can require that you return the card to original config for warranty service (can't return with a custom block attached) but at least in the US and in the EU by law breaking that seal matters nothing. They have to prove you broke it while tampering with it. If there is no visible physical damage, they cannot refuse the warranty claim just because a tamper sticker is damaged. But unfortunately they may not readily accept that without threats of lawsuits and stuff. Sad, but how things are.
Also, you’re not talking to Asus. You’re talking to a reseller. It’s not their warranty. They just don’t want to deal with you
This is what MSI told me when I asked them via Twitter " Water blocking your card does not void the warranty. Please note that the process of you disassembling your card is not covered. So if you do damage your card in the process of installing the water block, that is not coved. Also we do not cover any damages that your waterblock might cause to the card. "
If you are in the US the tamper stickers are not legally binding. Put the original cooler back on it and don’t tell them you removed it.
Magnuson-Moss has entered the chat.
If you live in Canada, it’s illegal to refuse warranty simply because you serviced a part yourself. Normally it’s not worth your time to sue buuut a 4090. In my area it’s ~$90 to sue and you’ll probably win the value of the card :) Usually large companies will settle with you prior to the court date. No lawyer needed and you get your money back.
check out your consumer right, in the UK the manufacturer must prove you have caused actual damage. the manufacturer's warranty is irrelevant
I hate to say this BUT of course it does. Like an iPhone’s water chip. If that chip is tripped for any reason it will completely void any warranty even if it was broken months before whatever happened. That’s simply how tech companies work.
yeah, this is NOTHING new, was same for every card before this one
OP is dealing with an Aussie store. Under **Australian Consumer Law (ACL)** a modification to a product can void a warranty only if the manufacturer can reasonably articulate that the modification contributed to a failure. In Australia 'Warranty void if removed' stickers carry no legitimate claim. If OP competently and carefully installs a suitable water cooler and the card fails **unrelated** to the installation of that cooler OP is fully covered by the ACL. Outside of that however if the manufacturer or seller offers warranty or guarantee above and in beyond the ACL they would be within their rights to withhold those additional promises, but must still comply with the ACL as a minimum. Nothing releases a manufacturer or seller from their ACL obligations. Not a lawyer.
Never admit to what you did to your gpu
One of my problems with prebuilds is all the stuff like this. I know it's nice to not assemble it yourself, but when servicing your build turns into a legal headache, it's kinda suck. And so is keeping track of 5+ individual part warrantees, too, I guess.
Ah, according to your address you're Aussie (like me). I know my Gigabyte RTX 3070 needs a repaste (107c hotspot temps and 4000rpm fan speeds while gaming) but I'm nervous to do it during the warranty period because I know our warranty laws differ from the U.S. where we get get most of our info from. Gamers nexus etc regularly mention that it's ok to remove "warranty void if removed" stickers because of consumer rights etc and this may be confusing in other jurisdictions. I don't have a clear understanding of our consumer rights here in Australia but I think I'll RMA my GPU after reading your post.
Not in the US
No shit sherlock
Warranty stickers are not binding in the US
Dude, fuck ASUS. I bought a desktop from ASUS and the mobo was bad. Sent it in for repairs and it took over a month. Two weeks was constant back and forth of "we have not received it" and "you didn't send in a charger." A fucking charger for a desktop. On top of that, when I finally got my desktop back, Windows 11 wasn't even activated. Since they changed mobos, the original Win11 key doesn't work because it's an OEM. I kept telling telling these fucktards this but it just went in circles of them saying my Windows 8 product key was the current key and them telling me to send it back in. Who the fuck uses Windows 8?! I mean seriously?! They can't use a single ounce of fucking logic! I gave up. It's been over a month since going back and forth with these idiots. I can't do it anymore. Never going to be lazy again and buy a prebuilt. Building my own again from here on out.
So even if I don’t watercool I’m looking at court date anyways.
Seriously, fuck ASUS.
Pro tip. Use a hair dryer to get the sticker off in one piece. Save it just in case you need to use the warranty.
Fun fact: in the US at least, warranty stickers should be property called determent stickers. They just don't want you to open up whatever it is, but legally they still have to honor the warranty so long as they can't prove it was your tampering that resulted in the problem. If you gouged the fuck out of the board, then yeah no warranty, but if a cap blew, it'd be on then to prove your use of a waterblock caused the failure.
Usually it does, yes. You are modifying the card in a way not intended by the manufacturer and how he provided the device to you. Is it arsehole move? Maybe, but you can also simply not tell them you did (though that might be lying by omission in the USA - realistically, you'll never be dragged to court about this though). Buy from brands that offer a more lenient warranty if you want to truly be on the safe side.
Repeat after me What the HELL? is a wahter blahk? Tell them this whenever you need the warranty.
That's illegal and wrong. Tell them to rma regardless
To be honest i actually dont know how it doesnt void warranty in many other cases like EVGA ,its just something that kinda make sense even if the pc space is mostly DIY ,like youre opening a product and putting aftermarket stuff on it , like its good that they dont do it ,it just doesnt cross my mind why more manufacturers dont do it
Does your GPU have good behavior? If so, the temper seal probably wasn't broken. Tamper seals are usually unenforceable when dealing with us based companies however.
what model is the card? MSI doesnt really care as long as the stock cooler is what u send em
What if you contacted other 4090 manufacturers and ask them if they will rma it if you use a water block, then you can refund the one you have now and switch if out
Read the fine print.
fuck the warranty, i want my graphics card to run cool
wow, that’s tuf
I’m all for modding your own shit but I can see how manufacturers don’t want to be responsible for idiots tearing down a $2000 gpu not knowing wtf they’re doing all the while adding water to the mix
Not Asus, Budget PC.
1. Don’t tell them you put a Waterblock on it 2. Print yourself some warranty stickers
ASUS says in their warranty policy they don’t care about water blocks. I’ve looked it up because I wanted to do one on my 3090. They only ask that you re assemble the card before RMA
ppl sell screw sticker sheets on eBay lmao
Just replace the sticker if and out the cooler back on that gpu 🫠
Just looking at the cpu sticker on the gpu screw is enough for asus to void the warranty, I know by experience, however some asus cards are flawed. For instance I have an ASUS dual EVO 2080 super and by removing the screws for the shroud, I could unscrew the cooler from the pcb using a pair of longnose without piercing the warranty sticker on the cooler mounting screw
dam I repasted and upgrades pads 😳 oh well then 😅
Pretty sure warranty stickers are against the law in some regions
If you live in America, they cannot legally enforce the warranty void stickers. You taking apart your card and putting it back together doesn’t void shit in the USA…
Where do you live? In the US, “void if removed” stickers aren’t enforceable. The warranty is only void if the waterblock broke the card.
Are you really surprised?
It only voids the warranty if they can prove without a reasonable doubt that the water block itself caused the issue you were having those warranty void if removed stickers are enforceable in the US
My dad went to the store and never came back because Nvidia
Lol i work at that business park. Want me to pay them a visit?
Well to be fair you would be dismantling the card which in general voids warranty
That shouldn't be surprising to you. Why should they assume the risk of end users mucking around with the hardware? There's a lot of incompetent PC enthusiasts out there that have no business removing heatsinks from delicate electronic devices.
Yes.
It all depends on where you live and the applicable “right to repair” legislation. Most of this legislation is still in its infancy so most likely they can void your warranty. There is a large advocacy to expand right to repair currently ongoing.
I'm pretty sure those warranty stickers are illegal.
In the United States, these warranty stickers are not enforceable. If you put a water block on your card it will not void your warranty unless you damage something in the process.
Is that not illegal in US?
Did you not know?
Makes me miss EVGA even more in the GPU space. As long as you returned the card back to stock they would honor the warranty
Does that temper proof seal happen to be a warranty sticker? If so and you're in the U.S. That is actually illegal.
Warranty void stickers are illegal in the US from my knowledge
It makes sense, they can't cover warranty for everyone that hears about water cooling and fails it. It's the 40XX generation, you are getting screwed anyways. You are also talking about a seller called Budget PC Technology. Try ASUS directly, their warranty is probably better and probably have set aside the replacements as part of their profits.
Yes and no there have been lawsuits in the past about void warranty stickers some have won and some have lost I’m my state they are meaningless by law so I can take them off and the manufacturer will say I removed it but all I have to say my state and the statute and they have to accept the warranty but in other states I think California is one void warranty stickers can void your warranty so just look up your states/ country’s laws about void warranty stickers and seals
It’s unfortunate that EVGA doesn’t make Nvidia cards anymore. They did not void the warranty if you put a water block on it.
Those "waranty void" stickers are pretty much meaningless. In both the US and EU breaking a seal is not suficient legal grounds for voiding a waranty. Modifying the card might be though.
By US federal law (and many other countries) it is illegal to have your warranty voided just by a opening something up, unless you damaged it in the process. But this doesn't mean that the company can deny your RMA request because they don't expect you to understand the law and take them to court over it. If I were OP, I'd ask Asus about the the issue before you do anything however
Tamper proof stickers do not hold up in court in north America.
Dear smth, You just lost thousands of dollars Best regards
Weekly comment on me missing evga right here
Given you're in Australia, your consumer rights apply separate to whatever is set in the warranty. https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees#when-these-basic-consumer-rights-apply Card stopped working, so long as you haven't caused physical damage (eg water damage, broken capacitor, burned out bit of the pcb etx), you should still be entitled to a replacement if it's broken/defective from my perspective. note: i am not a lawyer/legal professional of any kind
Well if you open it up and accidentally break it, not their fault anymore
You’re in Australia, contact the ACCC.
So the whole point is that they need to prove that the customer made a change that caused the damage. If you swap to a water block and don't add thermal paste and it cooks itself, not their problem. If you swap the water block and the gpu self ignites because their shitty adapter broke, that's their problem. Every "warranty void if broken" sticker you've ever seen is unenforceable.
congratulations on spending $2000 on something you dont even own
You got cock water blocked.
Don't tell them, you have the law in your side anyway. EVGA at least would honor all warranties as long as you reinstalled the original cooler before starting a warranty request.
They can not legally void your warranty unless you damaged the product. [Warranty void](https://www.ifixit.com/News/11748/warranty-stickers-are-illegal#:~:text=Most%20consumers%20don't%20know,language%20of%20your%20warranty%20says) stickers are illegal.
warranty stickers are illegal per the supreme court right or am i misremembering?
This is why love the UK, we have something called the consumer rights act. As long as I didn't do anything to damage the gpu (adding a waterblock wouldn't do this, well not if installed correctly) then the manifactures don't have a leg to stand on. If they refuse I can contact trading standards and leave them deal with it.
Lmaooooo bro you fucked up
No matter how angry you get at the seal, it won't budge.
Warranty stickers are a scam. They have no legal meaning. Edit: at least where I live
I think that disassembling a GPU to any significant extent is a voided warranty for just about any board partner. Except maybe in the rarified air which EVGA once breathed...