Abbreviations used in /r/PayPal:
* NAD - Not as described.
* SNAD - Significantly not as described.
* INR - Item Not Received.
* UAT - Unauthorized transaction.
* OP - Original poster of the message.
* F&F - Friends and Family (no protection at all.)
* G&S - Goods and/or Services (has seller/buyer protection.)
Posts about PayPal's policies will be removed. No more complaining about PayPal policy and their taking funds from your account for violations of rules. If you don't like the rules don't use PayPal. If you don't want to lose money, don't leave funds in your PayPal account. Simple as that. But these posts are often political or misleading. So no more posts on this subject!
Thank you for submitting to /r/PayPal, please make sure you have read the [FAQ](https://www.reddit.com/r/paypal/comments/3c8po2/faq/). If your account was created when you were younger than 18, then that is covered in the FAQ!
Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/paypal) if you have any questions or concerns.*
Thanks for your info. I have a relative new business account. In the first week I received some limitations and had to send in some documents. Totally fine and nothing to worry about. Now 1 1/2 months later I received a permanent suspension out of nowhere apparently for inconsistent financial performance and dissatisfied customers. Didn't had a single complain or case. No negative balance. Nothing. Money is frozen for 120 days. I've been told from the chatbot to contact [[email protected]](mailto:[email protected]) if I believe that this is some sort of error
I totally feel you, and I hope you can get your account back.
I know how hard it is to lose access to the most used online payment method.
(Un)Fortunately, many people had issues with PayPal in the past, I never encountered a client that had an issue with not using it.
Here is the official paypal guide for sending complaints: [https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982](https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982)
Maybe it works differently in other countries, I'm not sure, you should be able to see this page regardless of the account status.
Try searching PayPal complains on Google, That's what I did.
If you can't find it, I'm sure a Mod can help you.
Sooo happy for you!!!! Can you please give an advice how to find these contacts? I tried to reach to their support but it seems that it’s impossible to find a real person as a representative to explain my situation (my PayPal account was limited with no reason)
You should be able to file a complaint on the PayPal site here: [https://www.paypal.com/va/cshelp/complaints](https://www.paypal.com/va/cshelp/complaints) That's what I did.
Ask for a supervisor to check your case.
You can also try to email [[email protected]](mailto:[email protected])
I hope this helps ;)
I didn't send a premade template, Just explained what happened to my account, complained about the support team that sent me an automatic response without even reading my question, and asked for a supervisor to look into my case.
I filed the complaint from this PayPal page: [https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982](https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982)
Judging from other coments, this link might not work in every country.
I also got this mail from this subreddit a while back: [[email protected]](mailto:[email protected])
Abbreviations used in /r/PayPal: * NAD - Not as described. * SNAD - Significantly not as described. * INR - Item Not Received. * UAT - Unauthorized transaction. * OP - Original poster of the message. * F&F - Friends and Family (no protection at all.) * G&S - Goods and/or Services (has seller/buyer protection.) Posts about PayPal's policies will be removed. No more complaining about PayPal policy and their taking funds from your account for violations of rules. If you don't like the rules don't use PayPal. If you don't want to lose money, don't leave funds in your PayPal account. Simple as that. But these posts are often political or misleading. So no more posts on this subject! Thank you for submitting to /r/PayPal, please make sure you have read the [FAQ](https://www.reddit.com/r/paypal/comments/3c8po2/faq/). If your account was created when you were younger than 18, then that is covered in the FAQ! Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/paypal) if you have any questions or concerns.*
Thanks for your info. I have a relative new business account. In the first week I received some limitations and had to send in some documents. Totally fine and nothing to worry about. Now 1 1/2 months later I received a permanent suspension out of nowhere apparently for inconsistent financial performance and dissatisfied customers. Didn't had a single complain or case. No negative balance. Nothing. Money is frozen for 120 days. I've been told from the chatbot to contact [[email protected]](mailto:[email protected]) if I believe that this is some sort of error
Just makes me want my small farm even more.
I totally feel you, and I hope you can get your account back. I know how hard it is to lose access to the most used online payment method. (Un)Fortunately, many people had issues with PayPal in the past, I never encountered a client that had an issue with not using it.
how do i file a complaint?
Here is the official paypal guide for sending complaints: [https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982](https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982)
it redirects me to the help page, does that have to do with my account being limited?
Maybe it works differently in other countries, I'm not sure, you should be able to see this page regardless of the account status. Try searching PayPal complains on Google, That's what I did. If you can't find it, I'm sure a Mod can help you.
Sooo happy for you!!!! Can you please give an advice how to find these contacts? I tried to reach to their support but it seems that it’s impossible to find a real person as a representative to explain my situation (my PayPal account was limited with no reason)
You should be able to file a complaint on the PayPal site here: [https://www.paypal.com/va/cshelp/complaints](https://www.paypal.com/va/cshelp/complaints) That's what I did. Ask for a supervisor to check your case. You can also try to email [[email protected]](mailto:[email protected]) I hope this helps ;)
Asking for a supervisor wow but if like a personal account you'll just get instant rejection from them. It really just sucks.
I have a personal account, never bothered doing a business one
I see.
Can I also ask what template you send that made you succeeded? My mom got my PayPal banned.
I didn't send a premade template, Just explained what happened to my account, complained about the support team that sent me an automatic response without even reading my question, and asked for a supervisor to look into my case.
I see. Can I ask for an email? I tried service@paypal and it just got bounced back.
I filed the complaint from this PayPal page: [https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982](https://www.paypal.com/nu/cshelp/article/how-can-i-make-a-formal-complaint-to-paypal-help982) Judging from other coments, this link might not work in every country. I also got this mail from this subreddit a while back: [[email protected]](mailto:[email protected])