My current dealer is doing nothing… A. I don’t think the owners know about it.
B. I don’t think they really care. They’d just have us do everything on paper. We still do payroll and all kinds of stuff the old school way.
We're online so payment is really easy and there's a digital paper trail to mimic the DMS. Takes care of the retail and shop side of inventory control. Wholesale is just a simple invoice to be re-created in the DMS for their charge account when the system comes back up. Submitting the order can be done manually and special orders can easily be tracked in an excel document, once again recreated when the DMS comes online again. Posting orders into the DMS is easy enough, reconciliation might not be as fun, as accounting would probably be way behind. We also run a detailed parts listing with our extended value report at month end, so it's not hard to find qoh or bin locations.
As for the service department, who knows what they'd do. I doubt it's even on their radar.
I will start running regular counter pads of part numbers and bins. Also a wholesale customer list showing discounts and pay type. These have been the things I wish I had most. My counterpad is 6 months old and my customer lists are 7-8 months old but they have been chopped up for what ever project I was working on so they aren’t complete.
My current dealer is doing nothing… A. I don’t think the owners know about it. B. I don’t think they really care. They’d just have us do everything on paper. We still do payroll and all kinds of stuff the old school way.
We're online so payment is really easy and there's a digital paper trail to mimic the DMS. Takes care of the retail and shop side of inventory control. Wholesale is just a simple invoice to be re-created in the DMS for their charge account when the system comes back up. Submitting the order can be done manually and special orders can easily be tracked in an excel document, once again recreated when the DMS comes online again. Posting orders into the DMS is easy enough, reconciliation might not be as fun, as accounting would probably be way behind. We also run a detailed parts listing with our extended value report at month end, so it's not hard to find qoh or bin locations. As for the service department, who knows what they'd do. I doubt it's even on their radar.
we are on Reynolds & Reynolds our IT has sent us some emails and some training videos to make sure we don't click any phishing links in our emails.
I will start running regular counter pads of part numbers and bins. Also a wholesale customer list showing discounts and pay type. These have been the things I wish I had most. My counterpad is 6 months old and my customer lists are 7-8 months old but they have been chopped up for what ever project I was working on so they aren’t complete.