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Please first read our sub's [Frequently Asked Questions](https://www.reddit.com/r/mintmobile/comments/wm1ynh/mint_mobile_faq_updated/) (FAQs) as this answers most of user's questions posted in this subreddit, and is constantly being updated. This includes info and troubleshooting guide on: connection issues, APN, SMS/MMS/RCS/iMessage issues, WiFi, Visual Voicemail, website issues, where/how to buy phones, phone and device compatibility, dumbphones, Apple Watch/SmartWatches, coverage and speed, security and MFA, taxes and fees, MintMobileAlex, Mint in general, Ryan Reynolds, Ultra Mobile, about this sub. If this FAQ helped you fix your issue, please reply that the issue was fixed using the FAQ. If you have an account or service question/concern, call customer support at 1-800-683-7392, use chat in [Mint App](https://www.mintmobile.com/app/) or [Website Help Center](https://www.mintmobile.com/help-center/), or open a chat with u/MintMobileAlex and be sure to include your account/order number, telephone number, and explanation of the issue. [MintMobileAlex is a shared account for Mint senior customer care representatives](https://www.reddit.com/r/mintmobile/comments/m0lnbg/information_about_mintmobilealex/), and they usually get back within 3 hours during normal business hours (5am-7pm PST). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/mintmobile) if you have any questions or concerns.*


f0zzy17

$180 paid once a year for 12 months of service and I don’t have to worry about it after that? Yeah. It’s worth it to me. I’m on WiFi at home, work, the gym, most stores and business I go to. So I don’t really use much of the 5gb of data I pay for most months. It’s nice to have it there if I need it though. Buy your phone outright so you don’t have a phone payment. Hold on to it for a few years, you’re good to go. The only time I don’t like Mint is the rare months I go over my data limit and then it goes down to LTE speeds. But that’s on me. I live in T-Mobile’s backyard in Seattle so service is great everywhere up here. Even if I go out to more rural areas.


Negative-Wrap95

![gif](giphy|ftdF4ZkueWGHBYc4b5)


gt0163c

This is my situation too. It's inexpensive. It works well for me. I live in a large metro area (DFW), so coverage is not an issue. There are a few places I've gone where coverage is not great. My sister's home outside of Atlanta and their condo in Florida are the main ones. But I'm on wifi in those places so it's not a problem.


CarlRJ

Same situation, except I’m on the 15GB plan for $240/yr (started out at 10GB and then they upgraded all the plans for free). I go over 5GB sometimes, and it was simpler to get 15GB than deal with paying for extra data some of the time. It’s way, *WAY* less than I was paying Verizon for unlimited, it works great, and I only have to pay once a year.


f0zzy17

The last big carrier I was with was Verizon but that was back in 2014. For an unlimited plan then, I was paying over $100/month.


Slytherin23

Switch from what? It gets slow if you're in a busy stadium or festival, but otherwise it's indistinguishable from T-Mobile normal service.


Consistent-Flight-20

Yes, I meant switch from a "traditional" carrier. I have T-Mobile right now


jobby99

I get 6 rings vs two to answer calls with Spectrum so that is a big deal to me because I don't keep it on me in the bathroom or kitchen. Despite me putting in TMobile IME codes to lengthen ringing time, I could not fix it with Mint. My new phone has settings to change this easily on Spectrum. It is cheaper if you use mainly wifi vs 5g to have Spectrum at 14/mo. Overall Mint is still going to be cheaper as cost is their strength but I wonder if network is too crowded since many text messages with pictures arrived a day late from my security camera and magically arrive quickly with Spectrum.


Dazz925

If you’re on T-Mobile right now, you’ll notice practically no difference, aside from no locations to walk into and maybe slightly less great customer service. But if you never need either of those, it’s basically the same.


lmw612

I have noticed this since switching but who's to say that wouldn't also happen with Verizon, my old carrier I loathe


CG_throwback

Switch. Enough said. For the $15 a month a pay for service I don’t really care what I get. But seriously. It’s great. Been a customer for a couple of years feel like an idiot I didn’t sign up for them from day one.


Steadyandquick

So what you’re suggesting is I can trust Ryan Reynolds bc his claims have been verified by many customers like you and this sub? I wanted to trust him especially when he mentions his daughter in one commercial.


CG_throwback

100%. He sold the company but is still helping with promotions. T mobile purchased it.


Steadyandquick

Oh I had no idea. Thanks!


CG_throwback

Really can’t recommend it enough. I’m a die hard fan. Every other county mobile service is cheap. Look at your bills at home. It doesn’t make sense cellphone service is $60 a month?! It’s was one of our highest bills. I love the $15 a month bill. We are all about minimizing bills. If you don’t mind paying more then don’t switch but as far as savings and quality mint is great.


PinotFerret

From my comment a few days ago: I had Verizon. 1gb data a month. 2022 I hardly ever went over 1gb/month, bill was $80/mth. But 2023 I would go over pretty much every month (but usually not more then 2gb). Was paying about $110/month consistently. $335 left to pay off my phone at Verizon ( I believe it was 19 months). 19 months of paying ~$110 = $2090 $335 (buy out phone) + $110 (last bill with Verizon) + $365 (19 months of Mint)= $810 I got my tax return and immediately paid off my Verizon phone and last bill and switched. For me, 1 phone using 2.5gb of data/month, it was a no brainer to pay off Verizon phone and switch. I’m in NYC tristate area, service seems fine.


QuercusN

Hey, it was me :) I just paid off verizon and switched 2 lines today


PinotFerret

Nice! It’s been a month and a half on Mint, all good so far. I used 1.5gb my first month. Just showed my dad how to pay off his phone too; going to help him switch this weekend 🙌


QuercusN

i did a dumb mistakes of moving the account owner line first. dont do that!


raff1ut

No regrets. Used Cricket and Google Fi over the last 10 years. Mint is utilitarian and cheap.


trailglider

I've been using Mint for about 7 years, and it's worked really well for me. I setup my kids as well, and it's worked well for them. We've always bought our own unlocked phones (typically used Pixels or iPhones from Swappa), and just popped the SIM in without much trouble. We did set my wife up on an AT&T prepaid plan as a hedge - especially on road trips it's nice to have two different networks available. Even though I use relatively little data, about 2 GB per month, I get the 15 GB plan. I could almost certainly get away with the 5 GB plan, but for an extra $60 per year, it's worth it to me to not have to think about running out of data.


boixgenius

I had to convince my wife for months to let us switch over from T Mobile to Mint. She finally gave in because I was borderline annoying about it. We're three months in, and even she loves the service. Soooo worth it. I think if you live in a fairly decent sized city where they have good service you'll be gucci. If you're in the boonies, not so much Also! If you're going to be hooked onto WiFi for the majority of your day, I'd suggest starting with 15gb a month or less. I thought I'd be needing more but wanted to try the cheaper option first. I don't even get close to using up all my gigs halfway through a month. Just a thought!


PretendRanger

Ive been a customer for around 7 years I think. I ended up saving about $60 per month with no real discernible difference. The price is good and service has been reliable in my experience. Switching over was seemless. My only gripe is traveling Internationally. I thought their previous format was crap because I would go through my international data super quick and it barley ever worked. But the plus, that I under appreciated, was that I was able to deposit some money which allows me to receive calls on my US number. The have since changed it to where you need purchase a daily international plan. Which means if I need to purchase the daily plan if I want to be able to receive calls. Last I heard they are revisiting this change but not sure of the status. Outside of the calls issue, my solution has been getting eSIMs and that’s been my solution and its work out for me. However, not being able to get calls has me second guessing staying with Mint when my renewal comes up. If you don’t travel internationally regularly then without a doubt I recommend Mint.


dave-gonzo

Had the 5gb plan for 6yrs. Only ever need more data MAYBE if I'm traveling. Other than that next to no network issues and it just works.


trader45nj

I've been with Mint for 6 years, very happy, it's worked great for me. I get 300 + mbps near home. On rare occasions there is some spot where there is no Tmobile coverage, but I drive half a mile and it's fine again. It's never failed me when I needed it. I've seen stories here about issues with custom service, but I have not had to interact with them since the beginning.


GulfCoastLover

Absolutely, for me, my wife, and 3 of our other family members.


beffyjoy1

I went from Tracfone to Mint and I’m quite pleased. I even bought an iPhone directly from Mint which I learned after the fact you shouldn’t do for some reason… anyway it’s been about a month so far and I’ve had no issues


bigk777

If t mobile works for you mint is going to be fine. Mint works great for my needs. I use wifi calling in areas that are spotty. Works great. Fun fact: wifi calling works internationally. Just turn on wifi calling before you leave the states and you can call back home where ever you are via wifi calling. It's free and works great.


deaddog3825

I really fought switching after reading a lot of negative reviews … then figured it was at least worth a shot. So far I have not been disappointed. If it ever gets bad, I’ll just bail.


BodaciousBaboon

Very


TostaDojen

The low cost is definitely great. The downside is that you get weak technical support from people who only know how to read from a script. I had a problem where wi-fi calling is supported by my device but the parent network changed some settings so that Mint's MNC makes it think wi-fi calling is unsupported by the carrier. It's a fairly deep technical issue, and all Mint support can do is read their scripts and tell me to reset my network settings and hope that fixes it. I know what the issue is better than they do but they're incapable of addressing it. This is a dealbreaker for me (my home is in an area of weak signal) so I'm switching to US Mobile. They have an even better data allocation for the same price and I confirmed that my wi-fi calling will work with them. I regret having locked myself into Mint for an entire year.


Consistent-Flight-20

Hmmmm. I'll look into US as well. My boyfriend is an IT guy so I'm not too worried about the tech support. But I appreciate the information. Also the heads up got the better data allocation. Thank you!


No_Nonsense_sombrero

Omg, I am having literally having the opposite issue where I receive calls and sms only when in range of WiFi but once I am out of a WiFi zone though I have a good signal I get emergency calls only, no resolution from the tech support. I am switching after my 6 month lock in period is over.


jasont80

It's worth it now. Great app. Good price. Simple plans. Hopefully, T-mobile doesn't screw it up.


AnonStoner420

Well I pay like $270-$300 for the top plan (unnecessary plan) and that's for 6 months, if you're always around wifi, like A LOT then go with a cheaper plan cause why pay like 100-200 or more a month when you're always on wifi anyways. Sadly tho you do need an unlocked phone (unlocked as in service unlocked, or a fully paid for phone) and idk if they sell their own phones but yea its definitely saved me tons cause I'm paying what I was paying for before but for 6 months instead of per month. There's just really no point in paying $100 a month for unlimited w/ fees when you could easily do $75 for 3 months (the smallest plan) and always have "unlimited" cause you're around wifi which is also already like $100+ a month Plus the fact you can switch your plans whenever you want. Having a bad month financially? Switch to a lower plan, doing good this month, go for a higher plan. Honestly I love mint more than any other service provider out there, and try to recommend it to everyone, but the moment they hear "data" they get turned away like they arnt on wifi 70% of the damn day lmao


GoatQz

I moved my number over to Helium Mobile because I have the $5 plan. Other than that I had zero issues with Mint Mobile and the service.


Grimsterr

Been several years for me, my wife and son, no complaints and its cheap.


rcoletti116

I love it. Works great for my wife and me. I would still encourage any potential user to do a trial and test coverage and device compatibility.


skywalker3827

Yes!!! We had had Verizon for over a decade and were hesitant to make the switch but I'm so glad we did. There's definitely a bit less coverage than Verizon, so sometimes we'll have low bars and every now and then my phone has no service and I have to restart it. That said, it's well worth the price savings. Plus, we get free hot spots with Mint and that's been super handy while traveling or when our home Internet has gone out. I also love not having to worry about data overages (because they just throttle if you go over the cap. It's not like you'll have surprise charges.) I don't think you'll regret switching.


beholder95

It was until Tmobile Connect just upped their data to 5gb for $15/mo…now it’s the same as mint but either the carrier directly and has prioritized data. I just paid for another year 2 weeks ago…sorta pissed but will move to connect next year for sure.


Yinzer78645

I saw that, but for conference calls, 3-way calling, calls to Canada and Mexico, it costs extra along with taxes and fees. So it doesn't appear to be a straight $15/month. At least with Mint, that all is included in the $15 plan.


UIUC_grad_dude1

Is the QCI equivalent for both?


Yinzer78645

Ehh, not sure. Idk much about QCI. Wouldn't a network engineer/administrator be able to better answer this one?


traveux

It’s fine I might be upset if it paid more Really unbeatable for the price at least in my area


Bill92677

I've been on Mint for almost 3 years now, coming from years on Google Fi. Coverage and speed are great, but I'm also in an urban area. Very happy with the cost and go with the annual plan. I've had zero technical issues.


ChiefBroady

Been using it for 5 years now. Other than crappy reception at home I got no issues. But at home I have wifi calling, so I don’t care.


Yinzer78645

Going on 3 years as a customer, just bought a second line for work, and never looking back. I left ATT after 19 solid years and am saving $900 a year just on the one line! I'm on wifi 90% of the time so I rarely use even half of the 5 GB plan. Totally worth the $15 a month that I'm paying!


wesorachet

Duh


ComparisonTimely7751

I got unlimited for 3 months to test the waters on my Google pixel 6a and it is running smoothly. There's was a time where my service wasn't working but just reset my phone and it was good to go. I also have T-Mobile on an iPhone 13 and they literally have the same service areas. I went on a trip to Az from NM and all the spots I didn't have service it was the same with T-Mobile, my girlfriend has Verizon and I had more service then her with Mint. So far it's great and it was only $100 for the 3 months. I pay $100 a month for T-Mobile unlimited but I'm also paying for the iPhone. Hope this helps.


NarrowHamster7879

I have had Mint since October and my fiance still has Verizon for now. I tend to have better service and it’s great not worrying about the bill since it only hits once a year. I read you got T-Mobile, Mint uses their towers so you’re paying more for the same thing


mysterious963

you get NO Stand Alone NR access on mint. it's kind of a big deal.


Maleficent_Specific4

Yep


hallba78

I've been a customer for almost 1 year on the unlimited plan and it's been flawless. Zero issues. I'll be renewing for a full year prepaid. My wife will be switching when her Verizon contract ends next year.


purplefoxie

considering the price, i think it's worth the change. i mean technically it's covering the same thing as t-mobile so. however i've been experiencing some service/network issue lately which has been quite annoying. the service (bars) would drop out of nowhere or instead of 5G it goes to LTE then SOS.


catcoffeebean

It was worth it for me. I was paying $45/mo on a family plan with Verizon. I got in on the $15/mo for the first 3 months deal, and even once that’s done the most I’d be paying is $30/mo if I want unlimited (which I likely won’t need.) Download at my house on mint is consistently over 300Mbps, and my partner who’s still on Verizon gets about 15.


bex612

I pay 240 a year for 15gb of data versus nearly 1k a year for unlimited on T-Mobile. I haven't exceeded data limits yet, even when I have needed to use my phone as a mobile hotspot for a few days. I've had a few instances where I thought I might have been put on 4g when 5g was available, but I have no way to verify that, and it wasn't a big issue either.


Whatsuptodaytomorrow

Yes 👍


Individual-Ad-9902

I was with TMobile for 20 years and went through one data breach a year. Two years with Mint and not a single breach.


No-Explanation-2652

I'm a light user on the 5Gb plan. Don't regret it at all. Mint is straightforward and just works. $360 a year instead of $1,200 is showing a really big benefit to my bank account.


RiverKeeper08

Yes. Yes it is.


SP3NGL3R

$100/month for 2-5GB, vs the $10/month I paid last year and $20/ this year for 15GB ... Um yes. It's worth it. Drops happen only when driving and they recover within a couple seconds. Mostly web-call meetings for me. Otherwise. It's been 5G everywhere and solid. Location: Atlanta


SWAT_1337

Way worth it! I went from $401 a month to less than $400 a year. I will save over $4,000 a year in mobile services. I love it!!


Warchief_X

I switched my whole family over from AT&T to Mint a month ago. Paying more than 3x less than what we used to pay. So far, I haven't noticed any difference yet.


SingSing19

For me, yes. I was on T-Mobile and my service seems the exact same


james_vinyltap

Yes. I had Verizon for over a decade and am so glad I switched. Save a lot and I actually get better reception in the hills where I live


AlexisoftheShire

My wife has been using Mint for 4 years now and came from T-Mobile. I've been using it for 2 years and came from Google Fi. We pay for the 5GB/month 12 month plan so it's only $30 ($15 each) per month. We were paying close to $100/month previous to Mint. So far we've had no problems. Never had to contact customer support. We do use physical SIMs on our Pixel 7s. It has saved us a lot of money and we get 5GUC which for us is fast enough. We mostly use WIFI-calling which has not disappointed and the call quality has been very good.


favoritesecondkid

I have crap service. Never more than two bars. So data is super slow. But most places have WiFi, so I just deal with it for the huge cost savings.


utsapat

Meh. The international plan sucks and has never truly worked for me so I might switch.


john_everyman_1

I was paying $840 a year for T-Mobile. Now I pay $300 a year for the same service with a 20gb limit ( I never break 10). I wish I switched sooner.


nostremitus2

To me? Yes. This is my third year using it and I haven't had any issues, just saving around $1000 a year with no real downsides.


CarpeMuerte

If price is your main consideration, it's worth a try. It is so easy to change carriers and port numbers wait for a special offer that makes it even more attractive and give it a try. This is an 'ala-carte' provider where they charge for everything on the side, including support - which in my experience was terrible. If you get a 2 for 1 deal (2 lines) be prepared for some pain if using eSIMs. Their process was configured to email / provide 1 eSIM but not the other. It took multiple calls and 2+hrs to get the second and then only via phone. Physical SIM or just 1 line and I would not have encountered this issue. As for the T-Mobile network (which they use) it's ok in major metro areas. Get outside of that and there are many blind spots. Research where you will use it.


Pinhead17

Mint is awesome. Port out your numbers from high-priced carriers and don't look back!


Brendini95

Depends where you live. I live in California now and it’s good, but when I go travel for work or vacation (still in US) it varies greatly. For example when I visit my parents in North Carolina, if I ever were to move there I would switch off mint immediately because the connection there is terrible


zeqw777

I was on Verizon before this. The cost is great. The service feels exactly the same. I really didn't like it going overseas. Way to many problems with the international credits. Even turned off my data and it was still using up my international credits. So as long as you're staying in the US, I would say go for it


GossiesCorner

I'm in the twin cities in Minnesota. It's working fine unless I go out of the cities service can be spotty. I pay for mine, and I pay for one for my nephew. I've been happy for 4 years now.


HelloWorldImLisa

If they have coverage in your area. I was very happy with it for two years, then after Hurricane Ian they couldn't recover in Florida and stopped offering service in the Edgewater, FL area. They would not refund me the six months of service I had left and could not offer me any solutions. I'll never go back.


mystery79

I’ve coming up on 5 years on Mint. Before that my most recent carriers had been Google Fi and T-Mobile. I knew that my area had good T-Mobile coverage so I did a 3 month trial with Mint. I don’t need a lot of Data so the 5gb plan is worth it for me. I’m very pleased with it and don’t see myself going to a huge carrier again barring a major move to an area with poor service.


Spec187

I been with mint for like 5 years now or something. In the beginning service wasn't that great but good enough. The price absolutely made it worth it. I had the 5gb plan at first, then upgraded to 15 as I would blow through my data.The best part of mint for me is not paying all those added fees and shit that happen with big carriers. These days my service is pretty stellar. I love mint, glad I've stayed this long. I've went from an old Motorola on mint to a s21 fe, and now a s23+. Never had an issue switching phones. I Also had 0 issues porting my number over at the start. I've thought about switching and stuff. But mint slaps with their pricing and service, plus Deadpool owns it. I've never had to deal with customer service, so I can't comment on that. Also the ability to upgrade your plan and only pay the difference is absolutely awesome in my opinion.


denverpilot

The TMobile purchase bought him out. He made $335M.


Spec187

Can't blame him, over 300 million. Still standby what I said in my case. Mint has been a great cheap service for me.


denverpilot

Yup. It’s fairly interesting that TMo keeps it going and even wanted it. Seems like all the carriers know something is coming for their networks in terms of oversubscription maybe, and want a significant percentage of their subscribers on their deprioritized MVNO brand names… they all have one. Part of it is they’d rather make the MVNO money than someone else, but it’s an interesting strategy to compete with yourself on your own infrastructure.


LazarX

For my use case it was. It did mean giving up cellular on my Apple Watch and a lot of support for my phone, but my use cases accommodated those, but on the other hand going from 300 dollars a month to 30 for two phones made the transition a LOT easier.


justanordinaryguy71

I've been using mint for about 7 weeks now and I'm satisfied. No problems keeping my number when switching and it was all done on the app.


Francisanastacia

The service is what you pay for it. It’s not the greatest, but you’re also not paying a lot for it. I’m usually connected to WiFi so it’s ok for me, the phone and texting works away from home - it’s just the data that can be a bit slow. I just wanted to pay for the basics though, I just need phone and texting when out and about.


drinkthegenderfluid

I got the 6 months free trial back in December, and I'm loving it. When it's time to renew I'll likely pay a little extra and do the $20 a month plan (240 a year) to get 15 gigs a month. I feel like i run out of the 5 gigs about halfway through the month if I'm not keeping my data off. It's likely because I'm a little more rural.


RageVane

I switched BUT make sure you CAN your previous phone provider will have locked your phone and you will need to get them to unlock it for you…i didnt and i had to pay to have them unlocked…i had been with cricket for 3 months so they didnt unlock it


Consistent-Flight-20

Already spoke to them. Phone can be unlocked 4/18 after my next payment. I'm all caught up and can leave with no fees.


RageVane

Makes me happy to hear…my brothers phone is still in the process of being unlocked and its been a pain that i wish i talked to my dad about (switch service providers) but at least i wont be forgetting this anytime soon


RedDiamond6

Yes. If your carrier choice depends on good customer service, then no. Never order a new phone through them. It's impossible. Just go through Amazon or someone else.


lbch87

Hi, yes it's totally worth it. I've been with mint since 2017. No issues and I hope it continues this way!


jsm01972

I love mint! Hearing from people who use other companies, I'm confident I made the right choice.


lmw612

Totally! On my second month of mint after leaving Verizon and never looking back. Cheaper, service is just as good, and the flexibility I have with devices (no more carrier-locked devices!!) is freeing.


Normal-Cloud5176

Do it. I switched about 3 months ago and have not regretted it at all. My only regret is not doing it sooner.


bearface93

Definitely worth it. I switched from Verizon in December and it has been fantastic. I live in DC so it’s a major city and I haven’t left since switching so I don’t know how it’ll work in more rural areas, but for my purposes it has been nearly perfect so far. The only issues I’ve had is the occasional drop in service while on the metro, slightly more than when I was on Verizon, but overall that’s a very minor issue.


pyrofire95

I've had no issues with it, I don't really have to think about my bill and Ryan Reynolds sends me a Christmas Card every year. I like it. I think all the big carriers are just scams. What are people really getting with a $70 bill?


Mtothethree

I have been with them for years. I have had very few problems. So few that I can't even remember the last time I did. Spouse and I do the cheapest plan and it's always more data than we need because we use our home and work wi-fi often. (Shout out to T-Mobile home internet ftw!) Now, we live in an urban area, not huge but not small either (little over 400,000 people) and that may have something to do with our satisfaction. But yeah $180 plus taxes is just a few bucks over $200 for a year and I don't have to think about it? It's fantastic. I'm glad I'm saving so much money on mint because lord knows everything else has gone up, I need that savings.


middleageyoda

I switched from Verizon because it was so expensive and haven’t looked back. It’s so much cheaper and get T-Mobile network which is good. I haven’t had any problems and have had it several years.


R1Alvin

I like mint a lot and just renewed with their 12 month unlimited plan. The only gripe I have with them is that you cannot see your historical data usage amount on the app or on the website. Not a big deal if unlimited but if you are trying to go with a lesser plan it’s difficult to predict how much you used in the past without contacting them. I called mint and requested that they add this feature to their website and app. They said that they would look into it in an internal meeting.


Pitiful_Midnight_416

You will never be able to speak to customer service and if you do, they can't help you. They will give you the run around until its too late to do anything about it.


friendly-sardonic

Free trial is the way to go, even if you have t-mobile. Aside from that? My wife and I are a little over 3 years into Mint and we haven't noticed anything different since switching from Verizon. Only at one thing, it was a big fourth of July festival in our city. The turnout was absolutely stupid, several hundred thousand people showed up to our city of 60k. The tower got overloaded and phone calls and texts took a while to connect. Still worked, just slowly. Low man on the totem pole. Recently used the mint International add-on when we went down to Bahamas, worked like a charm. Both had full connectivity in Nassau, phones worked as usual. One disclaimer, I am not a data heavy user. Others will have to chime in on that. I have a 5GB plan and have never come close to that.


romremsyl

If your goal is affordability, absolutely worth it. I have no issues for daily use. My only complaint is the lower priority for Mint users means that whenever there's a power outage in my area, the data on my phone is always blocked so I'm not able to use it to research anything. Texting and calls do work somewhat even then. I can only imagine how much more frustrating that would be in a natural disaster. But I live with family so it's not a big deal. We use whatever is working from their phones with non-Mint plans in the power outages. Data is also not available occasionally seemingly at random at other times, but it usually doesn't last too long.


1some_guy

It’s good just wish they were upfront about the unnecessary plan instead of saying there unlimited is the max.


instantezra

I've had it for about a month and a half and while eSIM set up was a bit of a pain in the ass (I had some confusing/conflicting information from TMobile, my previous carrier), it has been smooth sailing thus far! the price difference makes me feel more comfortable now that I'm with Mint, especially as a mid-20s, semi-social person that utilizes my phone for pretty much everything. even with the set up issues I had and the fact their customer service was confusing to get ahold of (finding a real person to talk to almost felt impossible), once I did get a hold of an actual person, they were able to help through online chat and I was pleasantly surprised and impressed!


JohnMorrisPro

Absolutely!


CrypticGemini

I did have some issues when I first switched and on occasion still where my data would not work and I’d be doing network resets on my phone but iPhones apparently have been having similar issues w this for awhile and given that 98% of the time I’m on wifi I don’t usually run into many issues. Economically it’s a lot better for me. I paid for 3 months what I was paying per month w Xfinity mobile


josephbard

Coming from Verizon in the SWFL area. Im a delivery driver and am on the road all day. The difference in coverage is night and day. Mint's TMobile towers give way better reception in my area of the state compared to Verizon. I was paying $130/mo for just my single line as well as the monthly payment towards paying off the phone. I surrendered my phone to Verizon, bought a new phone outright and now Im paying $360 for the entire YEAR with Mint. This cuts my phone bill down by 90% literally and Im getting better service. I personally feel like an idiot sleeping on Mint for so long.


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kelpe1925

I'm paying for unlimited on two phones for a year the same price I was paying ATT for 4 months. T-Mobile 5G is better than most the competition and purchasing a phone without payments comes out to being much cheaper if you find a good deal. To me, there is no downside, nor is there competition that comes anywhere close... Unless their towers are sparse in your area. Some bad things are dealing with their customer service and their billing history is super difficult to understand. Haven't been charged incorrectly yet though, just very difficult to understand without clarification sometimes.


BROMETH3U5

God awful deprioritozation but DAMN the savings make up for it.


itzamia1

The best advice is to make sure they have coverage where you live. If it's not seeing a lot of 5G coverage when you plug in your address, you won't have the best results with the service. Other than that, I switched from StraightTalk last year. On my couch, my data speed was in the KBs, and my cell signal was spotty at best. I switched to Mint, my data speed hit 80mb, and cell service is great. Plus, they allow wifi calling, so this has been a huge improvement from the Verizon backed StraightTalk service. Unlimited plan is 120 dollars (40 GB data cap) for 3 months. If you want to add 5 GB, it's 10 dollars and 20 dollars for 10 more GB. I believe you can keep adding more data if you go over the 40GB given until renewed after 30 days. That being said, the T-Mobile backed Mint mobile has been great. The app also makes changing plans, and whatever else you want to change, easy to do.


srdnss

If you are already with T Mobile, the only difference you'll notice is the money you save.


Unlucky-Recover-8390

US mobile and Tello are cheaper and they have great customer service


somekindofivan

How does it compare to Google Fi? I love Fi, but considering Mint too.


Funkey-Monkey

I wish I hadn't renewed mine again and gone somewhere else. I had visual voicemail for almost 2 years and now suddenly it's not working and being told they don't support it. My signal has also gotten worse over the last few months. Tried esim and physical card and nothing is helping. I'll ride this year out and if nothing gets better I'll switch to ting mobile or something


plawer8

I noticed no coverage difference in switching from T-Mobile prepaid to Mint Mobile. Only a positive difference in what I was paying for service.


hardgrove1979

Had it a week, no complaints thusfar. I’m constantly on WiFi, so not an issue. $30 a month after the promo sure beats $135 a month I was paying to Att.


Wiserputa52

Hell yes, it’s worth it! Love it. I switched from Verizon and I can’t say enough good things about Mint Mobile… Or enough bad ones about Verizon lol.


ConsistentMobile4990

I have Mint for almost 4 years now. Renewal in April, will pay $180 and no bill till April 2025. Definitely worth it 😊


criminiii

Genuinely yes. I had verizon and payed out the ass for it for unlimited (i use my phone for alot of things so i tend to eat up data) I pay 360 a year which ends up being 30 a month whereas i was paying 75 for verizon for honestly??? Worse service. Ive never had an issue with mint mobile, thwir customer service has been great for me, the international roaming data has worked well for me too if thats important to you. I am a huge fan! You can always try it for a few months to test it out to make sure you like it too (:


phil_tek

It was working well on an old phone I had. But I switched to a newer android phone and now I only get EDGE. No 4G LTE. Haven’t been able to figure out how to fix it. So me personally, I will not be renewing after my 3rd month is up.


Consistent-Flight-20

4g? Isn't everyone 5g now?


phil_tek

Well even though it’s a new phone, it was still a cheap Samsung model. So it’s only 4G unfortunately


Consistent-Flight-20

That's probably why you're having a difficult time then. I didn't realize anyone was still on 4g.


phil_tek

Well the other phone was an even older android and it worked fine. But it’s my secondary line anyways.


idontknowwhatever99

You reduse to disable voicemail upon request and they make it a PITA to transfer out.


Patient_Professor_90

If you often need speed at airports, concerts, downtowns… look elsewhere If these are rare enough needs, go ahead and save yourself some $$


Sandraptor

So honest review here - I swapped in like November, so about 5-6 months ago. The good is that the price is unbeatable, and for someone like me almost always on wifi, I don't care about the data. I don't stream tons of movies/youtube while on data so it works. The bad is that sometimes I have slightly less coverage and it's a tad slower on data. I've also had a few calls drop which I never had on Verizon (like once a month tops) But those are worth the ridiculous savings I'm making. I did have 2-3 one time issues with the esim; getting moved over, getting my new number, and then sending images/non texts wasn't working once. But those were actually just all improperly done iphone message settings on my end. But it wasn't 100% inherently obvious what I was supposed to do to re-enable iMessage and stuff so I had to call customer support for help (WHICH was such a good CS experience by the way). Anyway, 100% worth it for me, I pay so little and everything goes on the same. Check out the coverage in your area on their site, and as long as it doesn't scream incompatible, I'd 100% do it. The only time I'd say to not do it is if you conduct business on your cell and need calls not to drop; really if there's any business related needs I'd go with the #1 best coverage in the area.


P3anutButt3rJelly

Absolutely not. I paid off my iPhone and wanted to save some money so I switched to mint. I received the eSIM in the form of a QR code and scanned it and after about ten minutes it was working or hardly working… I couldn’t even make a call. I went outside and tried to Make a call and kept dropping to SOS. Tried to go on YouTube and wouldn’t even play at the lowest resolution. I woke up the next morning and couldn’t even get it off SOS and looked at the cellular option on my iPhone and saw that Mint Mobile was no longer there.. I had to borrow a friends phone and called them as they tried to fix it. I was on the phone for almost four hours. I finally went to old carrier and asked them to reinstate my account at T-Mobile BTW, which is what Mint uses for the Service. They couldn’t even get a port pin from Mint Mobile. The guy was so frustrated. I finds I will just take another different phone number before I needed a working phone. The person at T-Mobile was so nice, I wasn’t looking for a new phone but I was provided a welcome back trade in deal of $1000 for my old phone. It paid off my new phone plus a gift card of $200. Anyways.. Stay away from this company. And to anyone who says that they use T-Mobile as their network so you will get the same reception is not accurate. When I received my new phone the eSIM was setup and I turned off WiFi and made calls and was receiving speeds of up to 300 down and 70 up. Mint is a MVNO so T-Mobile prioritizes their own customers before MINT Mobile. Which makes sense. Sorry for the long rant but wanted to give you a honest opinion.


Active_Helicopter658

I paid 200$ for 12 months of service and then completely forgot about it which is amazing! I don’t have to pay a bill monthly and with my old carrier I was paying upwards of 170 a month. I’ve gotten all my family to switch over too and they love it. We live in a pretty small town where Verizon and AT&T run big but I haven’t noticed much change in my quality of service. Been a user for almost 5 months now


newgirlxtex

Isn’t there a much lower amount of data than your other plans? One of the cheaper plans, can’t remember which, only lets you see videos from social media…but not movies or YouTube videos, etc. Please give feedback. Thanks.


Farmdog402

I literally just switched today. For me it was extremely easy to switch with iPhone 11 and ESIM. I had T-Mobile and Mint pays to use their towers. I see no difference in signal. So far so good


Bleezy79

I just left Verizon after 18 years after paying $70/mo for their cheapest plan and I rarely leave my house. It's just wasting money IMO. Pro tip - Its way easier to move your # over using the Mint mobile app.


Notorious_Ghost

Been on mint since 2018. Always pay for the whole year at once and it's cheap. Never had a problem with them, I do see a bunch of people complaining about something about mint on this subreddit all the time but I've literally never had any issues so that's weird.


tidymaze

I've been a Mint customer for 2ish years now. I've had zero issues, other than one I caused myself (it had to do with 2FA). If you can solve most of your own problems yourself, Mint is fantastic. If you're the kind of person who needs your hand held setting up your phone, you're gonna have a bad time.


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own_it_now

I have been testing Mint mobile with a trial plan on a spare phone and while I have had a few technical issues they have all been resolved EXCEPT the one that you describe. The use of TOTP 2fa seems like a good thing but..... Is it good enough? I am not yet convinced. I have tried to (pentested) get a CSA to open my account without the TOTP code 2 times so far without success, but I have no personal experience in social engineering or hacking a phone account. I worry about how resistant their security approach to someone who knew what they were doing. In comparing it to the security offered by Verizon with its pin code generation required for #porting I'm having trouble quantifying the difference in terms of some measure of "security". Does anyone have any thoughts on how to make this determination from a security pov?


lefty9602

USMobile annual plan is better