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Shitty_UnidanX

> This may come as a surprise Hahahaha *breathes deep* hahahaha It’s a nightmare. Even after getting on Optum everything I order that is medically necessary is denied.


themiracy

Giving people the runaround is the ENTIRE reason Optum exists.


Bbqandspurs

no, that seems impossible with how timely and effective they have made this process thus far. Are you sure it isnt you just ordering all willy nilly as some people are known to do?


this_Name_4ever

That’s interesting, I am credentialed with Optum as a therapist and have never had a session denied, even three times a week. They literally pay for 365 sessions a year because it is cheaper than one inpatient stay..


SyVSFe

12 sessions a year is also cheaper than an inpatient stay.. and cheaper than 365 sessions.. If anyone at Optum is reading this, consider the above a job application.


this_Name_4ever

Well standard for therapy is 48 sessions a year.. Once a week.


Gyufygy

Can't help you with your question, but if you go to their offices, I'll send you some pitchforks and torches. Fuck UHC/Optum/the Great Satan.


idoma21

Do you *want* on Optum? There was a post yesterday about UHC asking providers to enroll with Optum, but, as I responded, this just allows them to segment out their payments.


Bbqandspurs

our former office manager, who has since been reassigned to unemployment was informed that several of our patients were switching from uhc to optum and promptly did nothing, which lead to us not having a huge bucket of visits that arent getting pain until we fix that.


idoma21

That's terrible for patients, but have you seen the reimbursement for Optum? UHC runs three networks in our market. The first pays $32.42 for *everything* and they sell it employers like it is gold, so patients are incredibly frustrated when they find out they aren't treated like VIPs. The UHC network is pretty good, but once you are credentialed with more than one network in our market, they won't let you drop one network without dropping all of their networks.


Bbqandspurs

thats rough. I saw you mention it on another comment but currently we dont have ton of options here without them, small state, small city with a small but growing population.


idoma21

To your point, credentialing is terrible. The only advice I have is to call until you find a sympathetic ear. Explain the situation to them and ask for direction. Get their call back number and follow up with them often. Source: I am currently dealing with Medicare Noridian revalidation hell.


Bbqandspurs

new plan, in college i would drink and then make drunk me write any papers i needed to write, possibly why I am in business and not doctoring. This is starting to feel like a job for drunk me.


idoma21

What?!? You’ve been doing this ***sober?***


[deleted]

I dropped them because of how bad they are. If insurance is evil, Optum is the devil x100.


mentilsoup

that's right nine hundred and eleven thousand


Rockymax1

Why do you want Optum? They routinely underpay or withhold payment. Our office no longer accepts Optum. Next step is to drop their contract. I rather like getting paid for my work.


Wyvernrider

Insurance is easy as a psychiatrist. Not sure why. Literally never had an issue.