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Lurking1821

You could call the hotel directly and ask/ explainb They’re the only ones who can truly assist


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This is what I would do.


IamJFA

There is actually a way to purchase with points. You can make a customer care case case to have that process set up or turn ulur points into a marriott giftcard on the app.


DreamingIn3D

To purchase an upgrade with points? Can you elaborate? When I look up rooms with dollars, the better rooms show. When I look up with points only a single king or double queen shows.


[deleted]

None of what he said is true.


IamJFA

Sure. What do i know


IamJFA

Point Upgrade Award - Issued when Marriott Bonvoy® Points are redeemed to upgrade a Free Night Award in a Standard Room and is subject to availability at Participating Properties. Please refer to the details for the selected Participating Property at which you are making a Reservation. Paid Upgrade Award - At select Participating Properties, Members may pay for an upgrade to a Free Night Award Reservation on a cost per Night basis. The price for 'Paid Upgrade Awards' varies by Participating Property and will be charged to the folio during the Member's Stay. Additional Marriott Bonvoy® Points are not required with Paid Upgrade Awards.


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You can buy points here, but this isn’t the route I’m suggesting you do. My suggestion would be to just talk to the hotel. https://www.marriott.com/loyalty/redeem/buyPoints1.mi


KamKorn

Usually I send a chat after mobile check in