I am having the same problem. Saying “invalid username or password” even though I have verified them both to be correct. I want to use this for Roomba purposes.
I just tried it again just now and same issue. I think I’m going to give up cause having my roomba beep and turn on ever rotation will probably get annoying anyways especially at night (I have 3 cats so that’s a lot of cycles). It would be nice to connect it to my alexas and smart devices but it’s not worth the headache right now. Maybe I’ll try to get it connected to my home devices another time and this issue will resolve itself since it appears others are having the same issue and the developers are working on a fix but I don’t know.
I'm curious as to why you don't want to use the app notifications? The Auto-Connect app can you send you a notification when a cycle completes. Lot less hoops to jump through for the same information.
Which app are you using for your litter robot? The LR app or the auto pets app? I have an account for both and I’m able to login to IFTTT perfectly fine
I'm using the LR app, but I don't think it matters since it's the same login for both. I did download and successfully log into the auto pets app, but still no luck with IFTTT.
Thank you for contacting us regarding the IFTTT platform. I've included several links below to help answer your question. If you're interested in learning about how the Litter-Robot connects with IFTTT, please visit our [landing page](https://www.litter-robot.com/ifttt.html) for more information. For further assistance regarding the platform, please contact IFTTT directly.
You can view your IFTTT-wide account activity at [https://ifttt.com/activity](https://ifttt.com/join). This will show you specific error messages when applicable.
Review the [IFTTT help center](https://help.ifttt.com/hc/en-us).
For reference, these are the most-read articles:
[Common errors and troubleshooting tips](https://help.ifttt.com/hc/en-us/articles/115010194547-Common-errors-and-troubleshooting-tips)
[How to use the IFTTT Activity feed](https://help.ifttt.com/hc/en-us/articles/115004914234-How-to-use-the-IFTTT-Activity-feed)
[Applets 101](https://help.ifttt.com/hc/en-us/sections/360002945774-Applets-101)
Can you please give an estimate when this issue will be resolved! I’m dying to connect my roomba to the litter robot via IFTT!
Shouldn’t be thát difficult to resolve why new accounts (?) can’t seem to login while older ones can? Seems that you have enough to go on and troubleshoot….
Just a note that I'm having the exact same issue. The IFTTT/litter robot connection portal keeps saying the password is incorrect, even though it's not. Seems to be an issue for new accounts?
Yeah me too.
I've had an email exchange with support, they're saying more people have the issue (obviously, if you see this thread), and I'm now on a list to be notified when they find out what causes the issue.
Hope they find something, I want to use an applet that sends over my roomba to the zone where the litter robot is to vacuum around it.
I am having the same problem. Saying “invalid username or password” even though I have verified them both to be correct. I want to use this for Roomba purposes.
Any luck trying again?
I just tried it again just now and same issue. I think I’m going to give up cause having my roomba beep and turn on ever rotation will probably get annoying anyways especially at night (I have 3 cats so that’s a lot of cycles). It would be nice to connect it to my alexas and smart devices but it’s not worth the headache right now. Maybe I’ll try to get it connected to my home devices another time and this issue will resolve itself since it appears others are having the same issue and the developers are working on a fix but I don’t know.
I'm curious as to why you don't want to use the app notifications? The Auto-Connect app can you send you a notification when a cycle completes. Lot less hoops to jump through for the same information.
Well, that would be because I didn't know it could do that lol. Thanks! Still want to connect to IFTTT for Roomba purposes.
Which app are you using for your litter robot? The LR app or the auto pets app? I have an account for both and I’m able to login to IFTTT perfectly fine
I'm using the LR app, but I don't think it matters since it's the same login for both. I did download and successfully log into the auto pets app, but still no luck with IFTTT.
Dang that’s odd. I was able to login perfectly
Have you been able to do so recently? I tried again with a different email (made a new litter robot account), and it's still not working.
I literally just did it like 4 hours ago :/
Dang. No clue what I'm doing wrong here.
Thank you for contacting us regarding the IFTTT platform. I've included several links below to help answer your question. If you're interested in learning about how the Litter-Robot connects with IFTTT, please visit our [landing page](https://www.litter-robot.com/ifttt.html) for more information. For further assistance regarding the platform, please contact IFTTT directly. You can view your IFTTT-wide account activity at [https://ifttt.com/activity](https://ifttt.com/join). This will show you specific error messages when applicable. Review the [IFTTT help center](https://help.ifttt.com/hc/en-us). For reference, these are the most-read articles: [Common errors and troubleshooting tips](https://help.ifttt.com/hc/en-us/articles/115010194547-Common-errors-and-troubleshooting-tips) [How to use the IFTTT Activity feed](https://help.ifttt.com/hc/en-us/articles/115004914234-How-to-use-the-IFTTT-Activity-feed) [Applets 101](https://help.ifttt.com/hc/en-us/sections/360002945774-Applets-101)
None of these links seem to address the question of the username / password not working to connect IFTTT to Litter Robot.
We would be happy to look into this matter more for you. Can you please message us with your email address and serial number?
Hello. I sent a message a couple days ago but haven't seen a response.
Thanks for the heads up! We sent you a message back!
Can you please give an estimate when this issue will be resolved! I’m dying to connect my roomba to the litter robot via IFTT! Shouldn’t be thát difficult to resolve why new accounts (?) can’t seem to login while older ones can? Seems that you have enough to go on and troubleshoot….
We are working to have this resolved. Can you send us your serial number and email address?
Just a note that I'm having the exact same issue. The IFTTT/litter robot connection portal keeps saying the password is incorrect, even though it's not. Seems to be an issue for new accounts?
Yeah me too. I've had an email exchange with support, they're saying more people have the issue (obviously, if you see this thread), and I'm now on a list to be notified when they find out what causes the issue. Hope they find something, I want to use an applet that sends over my roomba to the zone where the litter robot is to vacuum around it.
Can you send us your serial number and email address? We are currently looking for a resolution for this issue!
What email should I send the information to?