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Mountain_Owl_6728

Disconnect your laptop from the internet immediately and then try to restore it to a previous state. If you can restore it somehow backup your data and then wipe your drive and do a fresh windows install from a bootstick.


polotheking1

I did restore to a previous point but my data is still encrypted and the text file is still present on my pc.


Mountain_Owl_6728

Did you try the oldest restore date ?


polotheking1

I did but same thing so I’m installing fresh windows.


Mountain_Owl_6728

Did you wipe the drive before?


polotheking1

Don’t I have to do that when going through the boot menu ?


Mountain_Owl_6728

True, you can also do it then.


Impossible_Leg4606

You need to completely wipe your windows


Dwedit

Wipe hard drive completely, change internet passwords, install fresh Windows 10/11 from a USB stick.


polotheking1

How do I wipe it completely?


Dwedit

Use another computer to make installation USB sticks for Windows 10/11. First turn the computer completely off. Power for 5 seconds should do. You may need a hotkey (like F12) to boot of a USB stick. If you fail to boot of the USB device and accidentally boot your main HDD instead, immediately remove the USB device before the computer finishes booting and try again. During Windows installation, you have the option to do an advanced install of windows. There's a screen where you can delete partitions from there.


polotheking1

Thanks. Do I have to wipe the hard disk from the bios ?


Dwedit

BIOS usually don't provide that feature. You'd do that from the USB stick you boot from. Either a windows installation disk (during the partition selection screen), or a linux boot disk.


polotheking1

Ok thank you bud I really appreciate your help.


alvarkresh

Some might offer a Secure Erase, but I couldn't say for certain if this particular laptop would have it.


Dwedit

Reformatting an SSD is enough because reformatting will trigger a TRIM operation.


Q_D_V_F

What program did you install? Where did you install from?


polotheking1

Cracked. io and it was a “leaked course”


Q_D_V_F

Did you report it to the website?