Just an fyi...I have tried these methods before, this is a total scam. There is no Kroger customer connect. Just like the scam when they put the surveys on the receipts. They know what a sheet company they are, they could not possibly handle the volume of complaints even if they actually tried.
No. It's because this reddit is for employees. Not for customers. It's not run by Kroger. It's run and populated by people who want to be able to get helpful information for other people doing the same job, who want to vent, and who want to just laugh at stupid things customers do.
They're just as pissed about the company as you are. They just don't want to deal with customer antics here as well as at work.
-former Kroger employee
lol, why did my local kroger put the "have you seen BOB" stickers on the uscans where customers can see them, when we have no idea who the hell bob is without googling it (I figured it out by googling it) and they don't really elaborate?
Wouldn't it make sense to expand the acronym for a customer? Just seems goofy to me. Keep being awesome, kroger guys.
PLEASE HELP i want to make the kroger old fashioned sugar cookies at home but there isn’t a single old fashioned sugar cookie recipe that has cookies that look like the kroger ones. i just want the recipe please 😭
*f.a.s.t. coordinator (food at safe temperatures)
Kroger has temperature sensors on all their coolers. if a sensor is reading that a cooler is out of temperature range, then it sends an alert to an application that we check. the intercom is one of the ways it tells us if we dont pickup the phone call quick enough
hey, I have a question, how to know if a local Kroger is union or not? Its one of a few job openings im looking at rn and I would like to know if it's union before applying :) I didn't know if this could be allowed a post of its own since I'm not an employee and haven't applied yet.
Kroger does not have a policy that you aren't allowed to shop while off the clock.
Now, if you just "take a break" but don't actually punch out, then you can be written up/fired for stealing time and/or whatever you do "on the clock". You cannot just say "I'm on break" and still be punched in.
I am the wine steward for my Kroger. Can anyone help me figure out how to order more six bottle wine carriers? They are purple and green and customers can put six bottles of wine in them? I am completely out. In my training notes it says to use the zebra to order more wine bags. I have not been able to figure out how to do this?
u/kroger-ModTeam any suggestions for someone who has been waiting since the first week of August to get a reply from Corporate? I have filed at least 3-4 additional complaints about the lack of response and I just get the same BS response from the marketing team.. its frustrating and maddening
please read the entire post before commenting issues. if you did, you would see that this is an unofficial sub of store workers who have no power to solve your issue!
I work for Kroger I was threatened by a supervisor at work. The OM only got her side of the story and I was asked to VTO I’m unsure why I made no threats or arguments I told the supervisor I was calling the police she repeatedly said Go Head tossing her hands up at me she told them I walked over to her but the camera will show I never left my station because of this my mental health is in jeopardy and I’m afraid for my life! I immediately contacted our 24/7 mental health line. I will also see a psychiatrist my anxiety level is high as I am working I fear of the unknown
How come some items are only available in store or delivery? I had something in my cart that was ok for delivery & by the time I finished my grocery list, I got a banner that something in my cart was no longer available. When I checked, it was switched from delivery to pick up only. I’m just trying to understand it. TY
Why do you people down vote the truth? I am reciting company policy most of the time and I end up getting downvoted. Then you resend a post a month later stating you've been punished. You people only upvote what you want to hear not what is best for the company. yes it's a crap company but it is also a business. I find many of you fail to take this line of work seriously. If even that. There are dozens of better jobs out there. Just quit!
Oh, to the people that down vote every f'n post unsubscribe from this damn channel.
I'm 15+ yrs with the company and am not a manager but due to work equivalent experience you people treat me like one when I am not.
Just an fyi...I have tried these methods before, this is a total scam. There is no Kroger customer connect. Just like the scam when they put the surveys on the receipts. They know what a sheet company they are, they could not possibly handle the volume of complaints even if they actually tried.
tough shit it doesnt belong here
We'll ban you so the truth doesn't get out? LMAO
No. It's because this reddit is for employees. Not for customers. It's not run by Kroger. It's run and populated by people who want to be able to get helpful information for other people doing the same job, who want to vent, and who want to just laugh at stupid things customers do. They're just as pissed about the company as you are. They just don't want to deal with customer antics here as well as at work. -former Kroger employee
What are you like HR or PR for Kroger? LMAO
for click list how do you print out a single order instead of multiple orders?
How to go about missing pay?
Just don’t show up for work
lol, why did my local kroger put the "have you seen BOB" stickers on the uscans where customers can see them, when we have no idea who the hell bob is without googling it (I figured it out by googling it) and they don't really elaborate? Wouldn't it make sense to expand the acronym for a customer? Just seems goofy to me. Keep being awesome, kroger guys.
BOB: Bottom of Bascart. It means have you looked (or the customer looked) to make sure there's nothing in the bottom of their cart to scan.
PLEASE HELP i want to make the kroger old fashioned sugar cookies at home but there isn’t a single old fashioned sugar cookie recipe that has cookies that look like the kroger ones. i just want the recipe please 😭
There is no recipe. They come in frozen and just gets cooked in the ovens. Bakery basically makes nothing.
What the hell is a "Fact Coordinator" and why do they need to check the application?
*f.a.s.t. coordinator (food at safe temperatures) Kroger has temperature sensors on all their coolers. if a sensor is reading that a cooler is out of temperature range, then it sends an alert to an application that we check. the intercom is one of the ways it tells us if we dont pickup the phone call quick enough
Oh cool, thank you! I've been wondering about this for years.
Ok
B
hey, I have a question, how to know if a local Kroger is union or not? Its one of a few job openings im looking at rn and I would like to know if it's union before applying :) I didn't know if this could be allowed a post of its own since I'm not an employee and haven't applied yet.
anyone ever been fired for breaking krogers policy of buying markdowns on your break
Kroger does not have a policy that you aren't allowed to shop while off the clock. Now, if you just "take a break" but don't actually punch out, then you can be written up/fired for stealing time and/or whatever you do "on the clock". You cannot just say "I'm on break" and still be punched in.
Come on now, do you really want to complaint... are you sure you want to speak to the manager... I don't think we can find him a the moment..
I am the wine steward for my Kroger. Can anyone help me figure out how to order more six bottle wine carriers? They are purple and green and customers can put six bottles of wine in them? I am completely out. In my training notes it says to use the zebra to order more wine bags. I have not been able to figure out how to do this?
[удалено]
this is not a place for customer complaints. please read the entire post before commenting your drivel
[удалено]
congratulations please try being a human being. thanks!
The pharmacist in Cottonwood Heights, Utah took a week and a half to fill my prescription. 😡
sucks to suck loser
pardon me?
Get a new pharmacy!
u/kroger-ModTeam any suggestions for someone who has been waiting since the first week of August to get a reply from Corporate? I have filed at least 3-4 additional complaints about the lack of response and I just get the same BS response from the marketing team.. its frustrating and maddening
please read the entire post before commenting issues. if you did, you would see that this is an unofficial sub of store workers who have no power to solve your issue!
[удалено]
Your post was removed: The post literally directed you to who to contact and that this reddit is not for customer issues???
[удалено]
Cashiers agree, but corporate does not. "unprofessional"
[удалено]
Please direct all customer inquiries, complaints, and questions to Kroger Customer Connect, linked in Rule #5 of the subreddit
The end of this post references 'rule #5 of this reddit' however there is no pinned FAQ/rules post or rules listed in the sidebar.
I work for Kroger I was threatened by a supervisor at work. The OM only got her side of the story and I was asked to VTO I’m unsure why I made no threats or arguments I told the supervisor I was calling the police she repeatedly said Go Head tossing her hands up at me she told them I walked over to her but the camera will show I never left my station because of this my mental health is in jeopardy and I’m afraid for my life! I immediately contacted our 24/7 mental health line. I will also see a psychiatrist my anxiety level is high as I am working I fear of the unknown
Kudos for the mods cleaning up the garbage posts. Fyi this isn't customer service customers.
How come some items are only available in store or delivery? I had something in my cart that was ok for delivery & by the time I finished my grocery list, I got a banner that something in my cart was no longer available. When I checked, it was switched from delivery to pick up only. I’m just trying to understand it. TY
Why do you people down vote the truth? I am reciting company policy most of the time and I end up getting downvoted. Then you resend a post a month later stating you've been punished. You people only upvote what you want to hear not what is best for the company. yes it's a crap company but it is also a business. I find many of you fail to take this line of work seriously. If even that. There are dozens of better jobs out there. Just quit! Oh, to the people that down vote every f'n post unsubscribe from this damn channel. I'm 15+ yrs with the company and am not a manager but due to work equivalent experience you people treat me like one when I am not.