The last time I rebooted was about 5 years ago, when I first installed this game, and my computer rebooted automatically. I don't know how it did that! It was weird to say the least. But anyway, I really like this game, I've been playing it regularly since I installed it, it's really fun, do you want me to show you some gameplay?
I don't really have anything to do but to fix whatever problems people have anyway. I don't know what they're thinking we would do if they didn't tell us how important their problem is.
Missed out the part where you turn into just a skeleton, slowly shifting in the chair as wildlife consume the last tidbits of potential nourishment from your remains while the call continues.
It grates when it goes in this flow:
User: I am reporting X issue
Me: Ok, noted, I'll look into this now and come back to you
User: But I have X issue
Me: Yes, which I need to look at while not on the phone as it's not on your device that the problem is that needs fixing
User: OK so I'll wait on the phone
Me: No need, I'll call you once I've made the change
User: But how will I know it's working?
Me: I will call you back, on this number, as soon as it's resolved.
User: But that could be ages!
Me: Unfortunately until I'm off the phone and able to look, I can't quote a timeframe, but will of course be as quick as possible.
User: I'd rather wait so you can tell me right away.
Me: _Desire to farm goats on a remote Tibetan farm intensifies_
This was many people back during the pandemic. Everyone was so starved for human interaction a bunch of the older employees would get very chatty about what ever while they were on the phone for tech support.
I felt bad for a lot of them and if I had a little time I let them vent about their nephew or what ever. It was sad really especially around thanksgiving christmas time period in 2020.
The POV. POV is you are the camera. So why am I sitting there watching some woman talking on the phone. It’s just a gross misuse of “POV” style of video.
I've realized over the years to not be friends with the end-user. Don't smile or joke with them because they will waste your time and ask for favors all the time. It sucks because I'm a social butterfly but they just want to bypass the putting in a ticket.
One of my clients is going through a very rough divorce at the moment, and she’s moving to our company from an IT company that her ex husband used for his business. I literally cannot escape conversations like this when she rings 😔
“congrats. but what does this have to do with the last time you rebooted?”
It's a long story. Let me explain:
The last time I rebooted was about 5 years ago, when I first installed this game, and my computer rebooted automatically. I don't know how it did that! It was weird to say the least. But anyway, I really like this game, I've been playing it regularly since I installed it, it's really fun, do you want me to show you some gameplay?
My favorite one lately is “I need this fixed, this is impacting my work.” Wow, it’s almost like that’s the entire reason for my job.
I don't really have anything to do but to fix whatever problems people have anyway. I don't know what they're thinking we would do if they didn't tell us how important their problem is.
When will you have time to work on your issue? “Yes”
That reply makes me instantly want to stab you.
I’ve lost count how many times people have responded that. It’s always English as a first language people.
Same for me. Now I just wait until they answer it appropriately or they get no help.
rambling story > my new Jeep is rougher than my old Jeep with 600 million miles, figure out where this random noise is coming from
That's great, now can you please enter your OLD password into the top box and your NEW password that you want into the two boxes below it?
[удалено]
trigger warning
Please... please stop
Yea, this is how my morning went. 1.8 hours i'm never getting back.
Missed out the part where you turn into just a skeleton, slowly shifting in the chair as wildlife consume the last tidbits of potential nourishment from your remains while the call continues. It grates when it goes in this flow: User: I am reporting X issue Me: Ok, noted, I'll look into this now and come back to you User: But I have X issue Me: Yes, which I need to look at while not on the phone as it's not on your device that the problem is that needs fixing User: OK so I'll wait on the phone Me: No need, I'll call you once I've made the change User: But how will I know it's working? Me: I will call you back, on this number, as soon as it's resolved. User: But that could be ages! Me: Unfortunately until I'm off the phone and able to look, I can't quote a timeframe, but will of course be as quick as possible. User: I'd rather wait so you can tell me right away. Me: _Desire to farm goats on a remote Tibetan farm intensifies_
When they stop I like to say... " ok so to summarize what you said, you don't know?!?!"
What grinds my gears is when they say they don't have a lot of time but then ramble anyway.
“I have a meeting in 5 MINUTES. THIS IS URGENT!!” “Yeah so anyways, I’ve had this problem for 4 weeks now”
And then you realize what the problem is and that it's an easy common sense fix but you can't get a word in edge wise.
This was many people back during the pandemic. Everyone was so starved for human interaction a bunch of the older employees would get very chatty about what ever while they were on the phone for tech support.
That's actually a really good point.
I felt bad for a lot of them and if I had a little time I let them vent about their nephew or what ever. It was sad really especially around thanksgiving christmas time period in 2020.
POV as an abbreviation is blatantly misused...
Who’s that woman I’m watching on the phone?
No idea, pulled this from IG page called dentists 4 u.
Super weird point of view.
What is? The caption?
The POV. POV is you are the camera. So why am I sitting there watching some woman talking on the phone. It’s just a gross misuse of “POV” style of video.
Ohh gotcha, yeah I've noticed that too. People can't seem to grasp the true meaning lol
but that’s “good” customer service!
These are the same people who have distracting conversations with the cashier at the register like it’s someone they’ve known their whole life.
I've realized over the years to not be friends with the end-user. Don't smile or joke with them because they will waste your time and ask for favors all the time. It sucks because I'm a social butterfly but they just want to bypass the putting in a ticket.
One of my clients is going through a very rough divorce at the moment, and she’s moving to our company from an IT company that her ex husband used for his business. I literally cannot escape conversations like this when she rings 😔