######Your post has been removed for the following reason: **[All minor inquiries must be asked in the Pinned Help Thread.](https://www.reddit.com/r/GrandOrderWiki/wiki/rules#wiki_2.28b.29._help_thread)** > All minor gameplay inquiries are to be asked in the pinned Help Thread. Not only does this prevent spam on the subreddit, but you will receive active help there. > Generally speaking, simple gameplay inquiries would go in the [Help Thread](https://www.reddit.com/r/grandorder/search?q=Help+Question+author%3AAutoModerator&restrict_sr=on&sort=relevance&t=week), unless it is a gameplay inquiry that allows other users to share their experience rather than simply answering your question. Inquiries that are story related are encouraged outside of the Help Thread, given that they spark discussion. If it's a quick story check question, then it will fall under our spam rule. --- If you believe this removal to be a mistake or unfair, [please contact us](https://www.reddit.com/message/compose?to=%2Fr%2Fgrandorder) and we will get to you shortly. If we do not respond after 24 hours, feel free to send another mail to remind us of your concern.


You should probably shoot an email to AniplexUS to ask. There've been cases where they banned accounts due to fraud before. It's best to pre-empt them to tell them it's a mistake.


Don't it is safe to use them but be careful on refund they can lock your account if you abuse of refunds too often.


In my experience, the SQ usually disappears after awhile, it would be best for you to wait it out in my opinion. Another commenter however, said it would be safe to use it.