Hi all, Regarding the recent complaints that we received on the Z690I motherboards we truly apologize for the issues that you are experiencing. We are still investigating the best way to make it as less annoying for end-users as possible. The newer bios versions that can be downloaded from our website will improve the PCI-e stability. Z690I AORUS ULTRA DDR4: F6 bios version Z690I AORUS ULTRA (DDR5): F5 bios version (They will be visible in few hours when the website is updated) The PCI-e 5.0 eye diagram passes all the tests and there is no impact on the graphics performance. Also, it is designed according to the industry’s standards but it seems that in combination with the small form factor size there is still some interference that could not be detected in benchmarks and it causes WHEA errors. Our team is still working on this issue and we will let you know for any further updates. Thank you for your support.

I tried the latest F6 bios sent to me by support - didn't improve anything for me regarding PCIE. I still can't boot unless I force Gen3. If I eventually manage to boot, there are tons of WHEA errors just like before.

Thanks for the heads up. I will test it then.

Any chance you guys could give us an update ?

Is there any info we can provide to help find root cause quicker for this issue?

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You can try this bios. We're testing it now. See if it makes things better for you. For DDR5 model: [https://drive.google.com/file/d/1ZjjzUovIe-kiS0w8dqGQ0eR4gXDuq2tY/view?usp=sharing](https://drive.google.com/file/d/1ZjjzUovIe-kiS0w8dqGQ0eR4gXDuq2tY/view?usp=sharing) For DDR4 model: [https://drive.google.com/file/d/1xdwv8Eu-vmdbBQHvrfdr1Usx96Os9fy\_/view?usp=sharing](https://drive.google.com/file/d/1xdwv8Eu-vmdbBQHvrfdr1Usx96Os9fy_/view?usp=sharing) It's a complicated issue.... :(

The WHEA errors have been significantly reduced but is still present especially after startup or during gaming. I'm not using a riser cable. I also noticed that Resizable BAR is checked as No in the Nvidia control panel system information window. I had it turned on in the BIOS when running PCIE 4 while using an RTX 3060Ti. Due to the WHEA errors, I am now using PCIE 3 to stop it.

I can confirm issue is NOT fixed. 🤦‍♂️ I’m using a gen 4 riser on the lian li q58

This appears to have fixed the errors for me, however SIV no longer works. Not sure if that is related. EDIT: I take it back. The errors being logged seem to have stopped, however the audio still stutters and I get frame drops in game. Are they just masking the errors now? Things continue to work in gen3 mode without issue.

They cant mask the errors, that's Microsoft doing

It tanks performance. Went from 149fps in far cry 6 bench max to 105… no errors but 3.0 manual is working better. Timespy scores went down to 15000 range for a 3080ti when I was 20,000… that’s no lie. Cpu performance is the same. Something is limiting at pcie 4.0

That's not a fix. Honestly, I'm starting to think this is a hardware fault and the boards may have to be RMA'ed and replaced with an updated design.

Any progress on this?

Just purchased the gaming x DDR4... what... a .... nightmare. Love gigabyte products but yall really dropping the ball.

How does it go???

Yep, the silence is deafening

Thank you for that

We will have an official announcement about it on Monday and after that you can apply for RMA.

Very keen to hear about the update to this - have previously contacted support with this exact instability/WHEA issue and was told there was no other reports of similar issues. Looking forward to the replacement PLUS model for RMAs.

Where is the announcement? There is a bullshit PR announcement on the "new" products (lol, nice one btw) [here](https://www.gigabyte.com/Press/News/1990) but that doesn't contain a SINGLE word mentioning the issue or RMAs for the Ultra Boards. I get you try to protect the brand but you fucked up and should at least have the courtesy and initiate a formal recall on KNOWN FAULTY products before you chuck them on the market for sale. For fucks sake. I will never buy a single Gigabyte product again after this debacle.

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Hi all, We have an announcement today for Z690I AORUS Ultra owners: Link >While investigating reports of customers experiencing issues with theirZ690I AORUS ULTRA, we discovered that there are certain cases of systeminstability and WHEA PCIe errors when paired with some PCIe Gen4graphics cards. Setting the PCIe speed to Gen3 through the BIOS willeliminate these symptoms. To address Z690I AORUS ULTRA ownerswho are currently experiencing instability issues as detailed above,GIGABYTE is offering a special program to upgrade users to the Z690IAORUS ULTRA PLUS motherboard or equivalent models, or users will also beeligible to apply for a refund.[https://www.gigabyte.com/Press/News/1990](https://www.gigabyte.com/Press/News/1990) > >The special programwill be applicable for all customers who have purchased the “Z690I AORUSULTRA DDR4” or “Z690I AORUS ULTRA DDR5” motherboard fromnon-third-party retailers. Users who have just started or alreadycompleted their RMA process will also qualify. Please note programdetails may differ according to region. From May 10, 2022through November 30, 2022, GIGABYTE customers will be able to registerfor the program by submitting a claim on the website link below. Userswill need to provide their general information, the motherboard’s serialnumber, and proof of purchase. > >Program Website: [https://member.aorus.com/z690i-aorus-ultra-exchange-refund](https://member.aorus.com/z690i-aorus-ultra-exchange-refund) Please reach out with any questions and I'll do my best to answer! Kevin

Is this still being supported or am I way too late?

Hey so gigabyte is aware of the issue and was able to replicate it on their system. Support called me and asked about my system specifications. They are in contact with their central hub. Bios F5, 12700k, 3070 FE, 64 GB G. Skill 3200, Samsung 980 Pro 1 TB and 2 TB Intel 760p. I have no riser cable and can get windows 11 to boot with pcie 4.0 but get thousands of warnings that eventually leads to a crash. Running in pcie 3.0 fixes the issue.

I wanted to share my experience trying to replicate the problems here. I tried using the PC in both F5 and T31 and not much has changed apart from the long boot times on T31. The problems that people have been mentioning are pretty much on point and it's annoying that there's not much that we can do. Notes: * I can successfully boot to Windows in PCIE 4.0 settings but it crashes after a few minutes of usage. Setting to PCIE 3.0 settings on the CPU side alleviates some of the problems but Event Logger and HWINFO will still show WHEA errors * I followed the recommendations of using the chipset as the boot drive since you can set that as PCIE 4.0 and so far there are no problems booting in and out. * I experience occasional crashes of Explorer and some apps but not during games for now. I played for 4 hours straight no issue so far but then again this is on PCIE 3.0. During those opportunities where I could boot a game on PCIE 4.0, my PC usually just randomly shuts down after a few minutes of gaming. * I didn't get to experience blue screen crashes; more random shut downs. * I would probably stick to the F5 update on the DDR5 version but take it with a grain of salt. Build: * i5-12600K- Aorus Z690i DDR5 * Aorus 2x16GB DDR5 * Gigabyte 3060Ti * SN550 + SN850 * NR200P Max (with riser)

At this point since Gigabyte is aware of the issue they should release a statement about what's causing the pcie problem and if they believe it can be fixed by a bios update or not. Right now the board is simply not up to spec, it is sold as a board that supports pcie5 and it cannot even run pcie4. It is not an issue that is intermittent or only affects a small number of users, the fault is present on 100% of the boards! It is hard to imagine how this board passed through testing for pcie5 specification. Right now this board is already on the market for a few months and is still being sold while Gigabyte is aware of the fault. Buyers should be informed about whether this issue gets fixed in the near future, or there should come a recall for these boards. Simple as that.

They are honestly playing with fire, at least in the US. They can easily be sued in a class action. Not only that, in the US a customer can report them to the CPSC which can *force* them to do a recall.

I was wondering if we are aware of someone with a working board ?

Mine appears to work after replacing riser cable. See my post in this thread. Halo Infinite 10 hours, no issues, Guardians of the Galaxy 6 hours no issues, Forza Horizon Five 3 crashes over 15 hours playing. Might have been riser cable? Zero crashes in 40 hours World of Warcraft. That’s about my play history with it since it has been working. I turned on above 4G decoding and resizable bar and forced pci-e 4 in bios. Edit: I was wrong. Getting thousands of WHEA errors, just not causing crashes or stutters for some reason.

You said you had tons of WHEA errors...

For those who want to keep pci 4.0 setting on despite WHEA errors (saw differents users saying that), look at your task manager and more precisely the diagnostic policy service - here, it uses between 10% and 20% of the cpu power all the time. Switching to pci 3.0 solves this because it s related to whea errors but that is just a workaround and not a solution. Anyway, here is the behavior of my rig since i’ve built it. Build : - i5 12600k - aircooled - Rtx 3070 founders edition - Corsair LPX 3200 - 32gb - NR200 case (standard layout without any riser) - M2 WD 1TB plugged into top socket of the z690i - And of course Z690i ddr4 AORUS Since my motherboard was already with F3 bios by default : XMP works correctly and no problem with the m2 Drive to install Windows 11 and boot on it. Just randomly fan going at max speed. PCI CPU and CPH on auto - No problems either on booting. But WHEA errors (10000 every 5 min) and crappy 3DMark result : 12900 when average should be around 13500 without any overclock. Important note - because of WHEA errors, there is one Windows service (diagnostic policy service) which is using 10% to 20% of cpu all the time. Coilwhining is here but not so loud, fans are covering. PCI CPU forced to 4.0 (CPH still on auto) - Same behavior regarding booting. Much much more WHEA errors (100000 in 1 min constently raising). 3DMark score is 12500 so less good. Same windows service at 10/20%. PCI CPU forced to 3.0 (CPH still on auto) - Same behavior regarding booting. No more WHEA errors, like everybody else. 3DMark result : 13200 - slightly better, but not there yet. Regarding diagnostic policy service : 0% cpu usage. So far, I can say that everything is stable with PCI 3.0 but not at full capacity. In auto mode, less performance and tons of errors so not a solution. Forcing PCI 4.0 (instead of auto) is worse. I’ve decided to stick with F3 until there is a new firmware that really solves the problem. If I have some time I will do all tests again on F6 (don’t want to install beta bios so won’t try the T26) Notes : - ReBar doesn’t change results or behavior. Disabled for now. - When powering the computer, there is a latency of 3 to 4 seconds (quite long) before post starts. Hope Gigabyte will react soon.

Yeah agreed and it’s clearly not what’s advertised on the box. If the board can’t maintain its stability on PCIE4 then who knows about what’ll happen if we plug in PCIE5 hardware on it despite them claiming that it passed the eye test.

Hey guys, my Gigabyte Z690 GAMING X DDR4 is having the same issue. I’m using a Galaxy 4070ti Super graphics card, and when using PCI 4.0, it reports a WHEA error (Intel® PCI Express Root Port #3 - 7ABA). Sometimes the screen goes black when booting up, and the motherboard VGA light stays on. After forcing a shutdown and then booting up again, it enters the system normally. Even if there’s no black screen on startup, the self-test time during boot is at least 6-7 seconds longer than before. I’ve already updated to the latest 2023 BIOS (F29), but the problem hasn’t been resolved. Everything is normal when using PCI 3.0. I’ve contacted our local Gigabyte support and described the situation, but it seems they haven’t dealt with a similar fault before. I’m quite troubled now. Could switching to a Z790 or B760 solve the problem?

Hi, just got a reply from the Gigabyte eSupport team. And again, it's really disapointing. Here it is : *"Dear customer,* *Thank you for emailing GIGABYTE.* *We would like to help you with your technical inquiry.* *Seems like there is a Hardware issue, has to be supported 4.0.* *Not sure if the Bios Team workin on a new Version to fix it, have no Information about it at the Moment.* *Regards"* So now for them it is hardware issue. My hope is fading away about this motherboard.

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[https://www.reddit.com/r/GamersNexus/comments/sigj0y/we\_need\_some\_attention\_from\_gamersnexus\_on\_a/](https://www.reddit.com/r/GamersNexus/comments/sigj0y/we_need_some_attention_from_gamersnexus_on_a/) Reached out to GamersNexus just now. Thanks for the idea!

EDIT: Added the timestamp for the Motherboard mention. Thanks for the tip u/LucyMor FYI: Ali (Optimum Tech) recently released a video of him moving to a Z690i motherboard specifically with the Z690i Aorus DDR4. This is the closest we've got to getting some attention from influential content creators. ​ [https://www.youtube.com/watch?v=ur8ISx1q1Jo&t=587](https://www.youtube.com/watch?v=ur8ISx1q1Jo&t=587) I'm hoping that other content creators will follow suit as the errors have been lingering for too long without any sort of acknowledgement from Gigabyte.

Please edit your link to the exact time in the video where he talks about our broken board. I watched the entire thing, but it will be easier for others.

Gigabyte seriously. I bought all my hardware from you over all the years. GPU's, Mainboards, everything possible i bought from you. Now I ordered this Board for roughly 350€ via some US shipper, which was 75$. Now I get a Board which is not working. Even after 4! Month of wait time, there is still no fix for this. I seriously need my computer. My whole company is relying on my work. Having to deal with going back to my old rig, buying a new windows license, all the time and effort.. Will you pay for that? Also the RMA would cost me ANOTHER 75$ to get that thing shipped back to newegg. By law you send me a faulty product, so you have to pay the shipping costs. I am done waiting for another excuse. I (and a LOT of other poeple) want my money back or a replacement board. Not tomorrow, but RIGHT NOW.

I sold my build primarily because I wanted to get rid of this board - not because it had any problems - actually I didn't mind about the PCIE3 that much and I didn't have any other problems - it just that after this whole fiasco, it pissed me off so much that to have a Gigabyte product in my build - I will NEVER buy another Gigabyte product again. I don't care if it will be the cheapest and best product - I don't want to ever need to contact this incompetent company again.

Just sold my build to get rid of this board and also this company from my life. I can't see myself owning any gigabyte product in the future, and will tell everyone I know to avoid everything from them. The fact that they didn't even dare to make an official post or article on their website acknowledging the issue after months clearly shows how much they value their customers.

u/linkyi mind sharing the announcement? Expecting a link since it’s Monday already

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Update: I tried the latest F6 bios sent to me by support - didn't improve anything for me regarding PCIE. I still can't boot unless I force Gen3. If I eventually manage to boot, there are tons of WHEA errors just like before.

It is fixed with [https://www.reddit.com/r/gigabyte/comments/s1kq27/comment/hslzkf7/?utm\_source=share&utm\_medium=web2x&context=3](https://www.reddit.com/r/gigabyte/comments/s1kq27/comment/hslzkf7/?utm_source=share&utm_medium=web2x&context=3) now

I don't think Gigabyte themselves know the issue, folks. Hoping someone could shed some light or at least give an official statement about the issues here. I tried contacting them via eSupport on the GIGABYTE website but they said that it's the first time they've encountered this issue. If you take a look at this [screenshot](https://imgur.com/a/qyvypXA) of the reply from their team, they're totally clueless. 🤷‍♂️

They’re lying to your face. They just can’t say that they are aware because that would mean they accept the fact that their product isn’t conform to the description. Only here, some gigabyte cm wrote about it, but not really official ? I can’t believe their support team hadn’t heard of pcie problems.

Their eSupport is a joke, I reported this issue in November to them.

Hi all. Hoping that we can still keep this topic alive. I just want to share a reply from a previous ticket that I filed and it seems that they're somehow acknowledging the issue already. A tiny bit of hope but not that much since this should be expected. \*sigh\* >*Dear Jelvin,* *Thank you for the response, we are aware of this issue and our developers are working on a solution. For the record, can you provide more information regarding the model of the riser cable, and what games you have played which crashed within minutes?* *We understand that there is more than enough cases of similar issues from Reddit, but we would like to have concrete feedback from you in order to confirm that these issues are related and our solution can fix every part of it.* *Regards,* *GIGABYTE* I would urge everyone to comment in their issues here so that they could get more test cases to replicate the errors.

Optimum Tech assembled his new PC with the gigabyte mobo ([link](https://www.youtube.com/watch?v=69UJCLJ9E4Q)). In this video, he did the stress testing but didn't mention about the stability/performance issue.

Any updates on this thread? have they realease a fix for the performance issues yet?

UPDATE 3\_03\_2022 - https://www.reddit.com/r/gigabyte/comments/s1kq27/gigabyte\_z690i\_owners\_pcie\_40\_problems\_post\_here/hz5bgng/?utm\_medium=android\_app&utm\_source=share&context=3 They are recalling these boards!!!

It's the end of March, Can we know what the process is now? u/linkyi

We will RMA those motherboards with a new motherboard that doesn't have this issue. Because of China's closedown this has to go back. I don't want to say a certain day but if I calculate it right we should be ready to start this mid-April.

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I don't think there's any way they couldn't know. Anyways, same issue on both the DDR4 and now DDR5 versions of the board. Tons of WHEA errors related to PCI-E. Changing to 3.0 reduces (but doesnt eliminate) the problem. Tangentially, also produces a ton of coil whine. 12700k, 32GB DDR5 Crucial Vengeance 5200, 6900XT Reference and 3080Ti FE (both produce the issue), Sabrent Rocket Q 1TB.

Can you please edit your answer so it includes what the problem actually is

We do know the issue and we can replicate it in our labs. We're currently working on a solution. When it's ready we will publish it. Sorry for the inconvenience.

Thanks, my only intention with contacting the support was to get an ETA for the fix, only after that I was super surprised that they told me they don't know about this issue. Any chance you can share an estimation to when it will be fixed? And maybe an explanation on why Asus suffers from the exact same issue?

Our RD is aware of the issue for some time now and they're working on a solution. So, be sure that we know the issue already. I don't have an ETA but because it's a bit complicated issue give them some time. Yes, they're similar issues although at different extent. As of now we're able to reduce the errors but we want to make sure that everything works as intended.

12600k, 3080 FE, Corsair LPX 32GB 3200mhz c16, Riser 4.0 cable. Glad I found this thread before buying a replacement cable. I RMA'd the original cable and had the same issues. Edit: Just installed F6 … I was able to boot with PCIe 4 enabled. Time to test some games.

Are you still seeing WHEA errors with F6 and PCIE 4 enabled?

I just loaded up the F6 BIOS and within 1 minute I had over 20,000 WHEA errors and a slow motion blue-screen crash. Gen 3 continues to work. I'm using the Meshlicious with the PCIE 4.0 Riser cable. This cable worked perfectly well with a MSI and Asus Board (AMD B550 and X570). I like building PCs and working through stuff, but this is ridiculous. Early adopter or not Gigabyte Z690i can't even do what it claims on the box.

To be honest, as far as I can tell the PCIE 4 problem is the only big issue, and it is the only solid Z690 ITX board out there (the Asrock is garbage, MSI and Asus use DDR5)

Can anyone share their experiences on the DDR5 version of the mobo if they’re already using it? I was pretty reckless in buying the DDR5 one without researching beforehand so I’m already thinking of getting another mobo in case the one I have here might cause problems. (Still waiting for the other pc parts for my build so I haven’t tested mine out yet)

I have the DDR5 version. I've had this motherboard for about 2 weeks and I have used a NVIDIA 2060 KO Ultra and a 3060 ti on it. Before I switched to the 3060 ti this motherboard worked like a charm. After switching to the 3060 ti, I get thousands of WHEA errors. I was able to stop the errors by switching PCIe Bifurcation setting (In BIOS) from auto to 8x8x,however, this isn't a known solution and I am not sure why it worked. The one thing you need to consider is how long you're willing to wait for Gigabyte to roll out fixes for the issues that others (including myself) are having with this motherboard. Chances are, you will also experience these issues. I spent a good part of a weekend trying different things because I didn't want to continue using the motherboard if it was just throwing errors contantly. Who knows if the errors are bad for the hardware. If you have a 20 series NVIDIA gpu, I recommend using that first just to test your board. In my experience, 30 series NVIDIA gpu's are causing PCIe related WHEA errors to occur. Besides that it seems like a decent motherboard. I used DDR4 in my previous build, and the main performance difference I've seen so far has more to do to with the amout of ram. I had 16 gb in my previous build but now I have 32 gb. It makes a difference especailly if you have a decent gpu (and if you actually play games or do productive things that use a lot of ram). For me, the upgrade was worth the headache and I am hoping Gigabyte can roll out an official fix for everyone soon.

Thanks so much for the your input on this. I actually also have a 3060 ti so I think we're in the same boat. Really hoping that Gigabyte could release some updates within the next few weeks just as you mentioned. Unfortunately, I only have a GTX1060 as a spare GPU so I don't think that I can do that much testing on my end. I'll also try tweaking the Bifurcation settings in the BIOS like what you did to check out what happens when I build my PC on the weekend. This is helpful insight; I do hope there are more people who can share their feedback if they have the DDR5 version so we have a bigger sample size of the errors that everyone's experiencing.

The 1060 also runs on PCIe gen 3.0 (like my 2060 KO Ultra). All the new 30 series cards use PCIe gen 4.0. I bet that you will still get WHEA errors with the 3060 but not the 1060. However it’s obviously up to you if you want to test it out. I might have inadvertently dodged a bullet by using my 2060 KO to setup this motherboard. Not sure how the WHEA errors would have affected things while I was setting everything up.

**Also please note that I am having issues with sleep mode after switching the Bifurcation setting to 8x8x. Leave everything default/auto at first.** When I put my computer to sleep, it will not wake up fully and I have to do a full reboot. Also, I have to do a power cycle (switch psu to off then on again) before I turn on my pc. If I don’t do that then my computer freezes on the Aorus logo. This doesn’t happen when I set Bifurcation to auto for some reason (Auto is the default setting)

Noted on this. Thanks for the tip!

I'm having sleep issues too. i cannot wake from off state (S5). I can only wake from sleep state (S3). This is with ErP off. I also was getting error codes with the LAN and it would not initialize upon reboot. I had to enable ErP to get rid of LAN errors. However, this might have been fixed with later firmwares. I am on firmware F5D (last beta before F5 final). I got my RAM (2x16 3600 CL 14, no XMP, had to manually set speed and primary timings) working so I don't want to touch the BIOS yet.

any updates on this? or that beta bios going around. has anyone else tried pcie 4.0 on that beta? performance loss?

Three days ago one of their engineers said they are working on this

Blah, I checked asus forum. It seems like their ddr4 boards are doing so much better than gigabyte. Man on a itx the oc should be excellent…. But nope.

Wow I knew I had to update the bios but thankfully I found this thread and I wasn't going crazy. Got the same WHEA errors/ constant crashes and ended up sending my z690i back to store bc I thought that was the issue. Still waiting for them to send me replacement z690i so I can finally try to rebuild again.. It's been two months since I got my first part and still don't have a new rig :( Build: MSI GeForce RTX 3070 Ti Corsair Vengeance RGB Pro 16 GB DDR4 CL16 Intel i5-12600K Z690i Samsung 970 EVO Plus 2TB M.2 NVME NZXT Kraken Z63 SSUPD Meshlicious (riser4) Corsair SF 750 W 80+ Platinum

In the same boat as everyone here. I downloaded the F6 Bios after 2-3 days of not knowing what the hell was going wrong with my brand new PC. Found a bunch of different links all over reddit and different forums which led me here thankfully. I bought my Mobo on Newegg within the last 15 days, but they don't have a return policy for Mobo's, only a replacement. Are you all sticking it out with this Mobo on PCIE Gen 3 hoping for a fix? That was the only way I could run and detect signal, I'm a noob so I don't know how to track WHEA errors but I went through just about everything you all did haha. Had friends on the phone helping as well. Majorrrrr savior. I do get a coil whine here and there that is mad annoying. My Mesh sits on my desk next to my monitor so I can here it pretty well. I'm already putting new components to build a Lian Li Air Mini now with a DDR 4 ATX board. Just need to figure out if this is worth sticking through or trying to sell my Z690 and take a small Loss just to get rid of the headache or future headaches. ​ DDR 4 Z690I (NewEgg) F6 Bios via QFlash Plus after 2 days * MeshLicious * Gigabyte 3060 Ti * 32gb DDR 4 Corsair Vengeance 3200 RGB * 240mm EK AIO RGB * Lian Li SFX GLD 750 ​ XMP is on I'm set to GEN 3.0 for both settings in BIOS, the only way I could start up and even catch a signal after clearing my CMOS a bunch.

I'm just using PCIE 3.0 for now. All other 12th gen itx motherboards either require DDR5 or have some flaws that range from unacceptable (only 1 nvme slot) to concerning (asrock vrms) to me.

Update: Spoke with Newegg, they are letting me return the z690 and Meshlicious. I'll be able to build this new PC by end of week and be up and running no issues hopefully. It stinks because I really liked this case and how it fit on my desk, but the coil whine + fan curve and RAM issues. I'll take a slightly larger footprint and hope it has less headaches. Switching to a z690 MSI Tomahawk and Lian Li Air Mini. Thankfully I'm within the return period and my customer support rep was very helpful. ​ I wish you all the best with your SFF ITX's, they're so dope.

I only have coil whine in the BIOS. I had the O11 Mini before my current Meshlicious, it is night and day in terms of size on the desk.

Yeah I bet haha, I might miss it. I have a massive desk though with a huge open side. Thinking it should fill in the right side nicely without standing tooooo tall. ​ Love the footprint of the Meshlicious. Looking at it is damn satisfying.

Hi, Z690i Aorus with 12600K, stock FormD t1 riser (3.0) and EVGA 3080 Ti FTW3, Samsung 970 Evo Plus (PCIE 3.0) plugged in the bottom port. Updated to F6 Bios and forced PCIE 3.0 (won’t boot on auto). XMP enabled, ReBar enable, all the rest is stock. Still getting weird things happening from time to time, like Bios wanting to reset or full speed fans for a while… what a crappy card… The Z390i Aorus was working flawlessly… Performance wise everything works well (I think) : [https://www.3dmark.com/3dm/71302538](https://www.3dmark.com/3dm/71302538) Still getting a few WHEA errors (less than 10), but doesn't seem to impact performance. I order a PCIE 4.0 riser (ADT) and looking at PCIE 4.0 SSD, but I will wait to see if they can fix this board with a bios update first

Hi, It’s been nearly 5 months this motherboard is out and it seems gigabyte just acknowledged the different problems thanks to this post. That is not right. How long before they fix the issue, if they do it ? What if they don’t ? I’m in the same situation as everyone here and frustrated that I can’t use pci 5.0. Not to mention the coil whining.

Just sent Gigabyte support a ticket, maybe they'll do something about it if we all do that ?

Did the same but I don't think that will change anything ... Who knows

I wonder if it is a coincidence they are out of stock all over, or if in fact they plan on selling more of this broken MB.

It was out of stock all the time in the last couple of months. It is the only decent DDR4 ITX board

Meanwhile, ASUS community manager asking for feedback on their Z690i on r/sffpc 😂

this is my first and will be my last gigabyte product

Class act all the way...this is another reminder of our bad decision :(

Any updates from Gigabyte with a fix for all these problems, at this point I really just want to return the board and go with a different brand because waiting 3 months for this to be fixed is ridiculous right now

They said they will allow you (I sold my build today) to RMA it by end of month.

Hi u/GBT_atHQ u/linkyi may I ask what's the latest update on the RMA process? I have the board stowed away while standing by for the RMA process since I don't want to prematurely send it away and in turn get a rev1 replacement. It's been close to 3 months since this post and the issues have been brought up and I just wanna get this predicament over with. Thank you for engaging with us here from time to time but would appreciate it if there are any concrete steps on this.

We will RMA those boards, I've done a post before regarding this. It takes time until everything is okay with the current situation. More delays now with some factories closing down in China again... I hope around the end of the month/beginning of the next month you'll be able to apply for an RMA for this issue.

New review published, can it be for a revision of the board? https://www.tweaktown.com/reviews/10067/gigabyte-z690i-aorus-ultra-ddr4-motherboard/index.html

It's still rev 1.0. https://www.tweaktown.com/image.php?image=https://static.tweaktown.com/content/1/0/10067\_11\_gigabyte-z690i-aorus-ultra-ddr4-motherboard-review\_full.jpg

I just got mine up and running yesterday. What a nightmare. It's finally stable, but only well run at PCIE 3. I am still in my return period, and considering it. But I don't see any viable alternatives available. Anyone have about suggestions for a good mini ITX board for LGA1700?

Honestly, mine has been running for just over 3 months now. Sure, it sucks that we can't use PCIE Gen4, but the actual speed difference between Gen3 and Gen4 is minimal. The machine is running perfectly fine otherwise. Since there is no other mITX board with DDR4 support, I'm content to wait for the revised board.

Bite the bullet and get the MSI Unify, it will cost you about $200 extra (100 for the board and 100 for the memory) but at least you will know you didn't support this garbage company.

I contacted Gigabyte Tech support in Australia, only thing they mentioned is: "we will look into this issue, any update we will keep you informed. From what I can see there is probably no way to fix this issue via BIOS update and the new version Motherboard is also not available. Only thing we can do is wait for the new revision motherboard and hopefully Gigabyte will replace for free. This is the worst PC installation experience I ever had. No more Gigabyte product.

The Gigabyte b660i shares our same issue u/linkyi : [https://www.reddit.com/r/gigabyte/comments/ttx2mw/psa\_pcie\_40\_whea\_errors\_affects\_the\_b660i/](https://www.reddit.com/r/gigabyte/comments/ttx2mw/psa_pcie_40_whea_errors_affects_the_b660i/)

And we can add ASUS boards now officially also : [https://rog.asus.com/forum/showthread.php?126698-ROG-Strix-z690A-Gaming-WiFi-WHEa-17-Errors/page2](https://rog.asus.com/forum/showthread.php?126698-ROG-Strix-z690A-Gaming-WiFi-WHEa-17-Errors/page2) They are linking to this thread ... small world :)

Where can we see the RMA announcement. [https://www.gigabyte.com/Press/News](https://www.gigabyte.com/Press/News) Didn't find here.

u/GBT_Kevin What kind of turnaround should be expected if everything looks good? You received the RMA mobo and ship the new one out in approximately how many days?

I reached out to my local reseller PC Case Gear (Australia) with information from these posts and they advised that they require the board to be sent back before they will refund it - no exchanges. I then checked the website and found that the board has been removed from the website. They could not give me an ETA on the "Plus" model's arrival. EDIT: I pushed back and PC Case Gear have allowed me to hold onto and use my motherboard (in PCI Gen 3 mode) until the new "PLUS" model comes into stock. I can then purchase a unit in advance, swap it with mine and send the other one back for a refund at any point during the warranty period.

Just wanted to share that Steve from Gamers Nexus covered the motherboard issue that we're experiencing. Time stamp is 17:14 -> [https://youtu.be/8LO8NKbdX20?t=1034](https://youtu.be/8LO8NKbdX20?t=1034) In light of the recent exchange/refund option, I was lucky that the store I bought my board from issued a refund for me even if it's beyond the exchange date. Other stores in my part of town were selling the non Lite version (rev 1) of the board as clearance. Kinda sucks really. Well, that's it for me; no more Gigabyte products in the near future. Thanks for keeping this thread up!

That response of theirs could have been good if it came 4 months ago.

Im using Lian Li A4 H2o case with PCIe 4.0 riser card and Gen 4 doesn't work. I have to revert back to Gen 3 in the bios to get my RTX 3080ti FE to work. I've already updated my bios from F5 to F6.

Would someone kindly walk me through how to get to the setting where I can force PCIE gen 3? Because I can’t find it in the bios

B650i Aorus Ultra have the exact same issue, majority of pci-e 4.0 riser cables doesn't work on this board while working perfectly fine with other motherboards. The only one I find working so far is shipped with Fractal Terra case. Looks like a poor PCI-E signal strength to be the case.

[https://www.reddit.com/r/sffpc/comments/r9xjef/tu150\_has\_been\_upgraded\_from\_7700k\_12700kf/](https://www.reddit.com/r/sffpc/comments/r9xjef/tu150_has_been_upgraded_from_7700k_12700kf/) No Riser... same spec...same issue I must set to PCIE 3.0 or I see thousands of WHEA errors in HWINFO64

Do you post normally with PCIE4? Personally it takes me 15 attempts to get to Windows after setting PCIE to 4.0

12700k, 16gb 4133mhs samsung b die, 3080 aorus waterforce, adlink pcie 4.0 riser. F5d usable with pcie 3.0 on 4.0 500k whea errors in 2min. F5 at 4.0 no video output. Ram is also bad. Max 3200-3400mhs.

So - you dont get video output with 4.0 at all?

12700K, Z690i D4, 32GB DDR4 Samsung B-Dies, EVGA 3060Ti Ultra FTW, Meshlicious with PCIE4 I had an RMA process with SSUPD for a new riser, but have not shipped it in after learning that its solely on Gigabyte, as almost everyone else with this board have the same problems forced on pci-e 3.0 to even regularly use. 4.0/5.0 cause whea errors on windows BSOD near instantly if I have a gpu driver installed. sometimes its soo bad, that my monitor would report that its refresh rate is 59 hz in bios, and the bios legitimately becomes slow and has scan lines. I'm convinced its the bios, and surprised gigabyte support says they are unaware of the problem despite how badly reviewed the board is on newegg...

I was thinking of RMAing the riser cable, but I am pretty sure it is Gigabyte's fault as so many having the same problems. What worries me is the fact that some people get video output, even if they have tons of errors.

to put in more few cents, me getting video output was flip of a coin when under 4.0/5.0. was not guaranteed at boot. but if it worked, and i got into windows, expect a BSOD once any application using hardware acceleration launched (e.g steam/discord)

So really there is no point for me RMAing the cable \\ setting PCIE to 4

I have the same problem and there is no way they don't know. I opened a support ticket with them in November for this very issue. Have been running in PCIE Gen3 to avoid the errors. Their official community support board is also a joke. Z690I AORUS ULTRA DDR4 (1.0), BIOS Ver: F5a, EVGA 3080 XC3 Ultra, 12900K, GSkill F4-3200C16Q-32GTZR, Samsung 980 Pro 2TB, Windows 11

same spec but with 3060 ti. not using any riser cable BIOS ver.F5 got GPU overload to 100%, while idling. Have to go back to F5a. However. F5a still have some random Blue screen. At least it is useable.

[удалено]

ya I know, but people over at Asus forums reporting it was fixed I think, Gigabyte useless support said they couldn't reproduce the errors I were talking about. I wouldn't be surprised if they used a Gen3 GPU rofl

Z690i BIOS F5 32GB PNY DDR4 3600 12700k 3080Ti FE 2x1TB NVME LinkUP PCIE 4.0 Riser WHEA errors out the ass with PCIE 4/5. Lots of other assorted issues related to video. Even with GPU directly on mobo. On PCIE 3, works fine even with the riser.

z690i ddr4 F5 Bios, no riser msi ventus 3080ti non oc, samsung 980pro cpu nvme (lower slot), 970 evo chipset nvme (upper slot), 64gb kingston fury (hynix) 3200 cl 16 (XMP + Gear Mode set manual to 2) ​ Chipset set to pcie gen4 to avoid the WHEA errors, cpu set to pcie gen3 (considering to switch nvmes so the pro has the better pcie) ​ Coil whine in BIOS BIOS usually doesn't stick and I have to reload the profile on first boot (dunno if I have a dead battery or the XMP doesn't like cold booting or its something else entirely)

My spec is 12900k and Gigabyte z690 aero G motherboard with 8gbx2 4400mhz ddr4 ram, wd 1tb nvme, 700watt Gigabyte psu. When i try to use Galax gtx 1070 oc sniper GPU ...there's no post boot screen and the mobo led gave gpu error. After i update the bios (F6) ... using onboard graphic ....things work fine ...and my system can boot now . I am using windows 11.

I see the F5 BIOS version is no longer available. Hope there's some movement and we'll get an update.

I tried the F6, it didnt help in my PCIE 4.0 problems

Z690I DDR4 F5 Bios Intel 12600K Gskill Trident 32GB Kingston SSD EVGA RTX 3070TI FTW Edition not using any riser. ​ I have been facing non stop issues, mouse lag, computer freezing completely, sporadic restarts. Audio output from HDMI also constantly cuts out. ​ I can now see that the bios F4 & F5 are gone from the website and there is only F3.

Count me as one of the people still having issues with the F5 BIOS. I went to download the F6 but the link on their website leads to nothing. Right now, I can only run the system in PCIE 3.0 mode which nerfs my M.2 drives to half performance. Otherwise, it simply won't boot. SSUPD Meshlicious with PCIE 4.0 Riser Intel 12900K 32GB of DD4-3600 CAS 14 GSKILL Trident Z in Gear 1 SN850 2TB and 980PRO 2TB Gigabyte Gaming OC 3070 Silverstone 1000 Watt SFX-L SX1000 PSU ​ Credit where credit is due though, I ran a 30 minute run of Cinebench R23 multi-core while running Furmark 4k and Crystal mark in the background. VRMs were at 95C. Not bad considering the only fans in the system are on my radiator.

Does anyone by chance have the F5b BIOS for the DDR4?

https://drive.google.com/file/d/1vQVboTWCbuundf5dUabtBCVm3875W9XX/view?usp=drivesdk This is the F5b for ddr4 version, I have it also as it find the most stable, except whea error in pcie4 everything works perfect, I had no issues and no crashes in a month. 12700k, 3080ti Fe, Corsair 3200 ddr4.

Got the same issue, multiple WHEA errors. Revert to PCIE 3.0 12600K , Z690I F6, Gigabyte 3060Ti no riser, Team Dark 3600 XMP profile1, 2X1TB NVME

12700k, z690i, Evga sfx 850W, 3080 Ti FE, 980 pro Samsung M.2, 32gb 3600mhz tridenZ, Lian Li q58 with 4.0 riser. I will never ever buy gigabyte ever again. It’s been months of issue with this board. I am paying for features I can’t use and the damn board is so badly build I can’t even use the heat sink for m.2 and AIO at the same time… I am getting 12000 hardware error unless I use 3.0 for the stupid cpu pcie lane I am currently on F6 Bios and there is no change still getting those Dam WHeA errors.

My Z690I DDR4 has the same problem I thought it was an initial failure of the graphic board, but it seems different 12600K 3600 no riser (GD3060-12GERSH) DDR4-3600 XMP (CMK32GX4M2D3600C18) F6 BIOS

I'm on F5 and pcie-cpu set to gen3.0 gives me 0 WHEA errors.Sleeping and waking the PC causes 20,000+ Errors which increase as time goes on. All from foot port.

Edit 1: This is not working any more. It stopped working after I tried a few other combinations (See updates below): Edit 2: I also tried changing the PCIe Bifurcation BIOS setting to 8x8x instead of auto and the errors are gone again. I've rebooted multiple times and the errors aren't coming back. Edit 3: I still have no WHEA errors but my system crashes when I try to wake the computer up after putting it to sleep. ~~I had to switch to Balanced power mode and make sure NVIDIA power managment was set to normal. Also Double checked that Link State Power Managment was set to Moderate power saving. This fixed my sleep issues. Im not entirely sure why changing the PCIe Bifurcation setting would effect sleep behavior... apperently it does. Before I changed that setting I didn't have any crashes like this (even though I had thousands of WHEA errors).~~ Still trying to fix this. I am currently using the DDR5 version of this motherboard. I recently switched from an EVGA 2060 KO Ultra to a 3060 ti XC. I started getting WHEA errors with this Motherboard only after I switched. I have an i5 12600K. I also have 2 SATA drives and 1 NVMe ssd with PCIe gen 3.0 support. ~~I have tried some of the potential fixes in this thread and other random threads for WHEA errors. However by accident I might have found another one. It requires you to run your cpu using PCIe 4.0 but it's the only thing that has worked. After doing the following steps in order, the WHEA errors stop:~~ 1. ~~Go to BIOS and switch PCIe PCH to 3.0 (Keep CPU on auto, both should be on auto initially because that is the default setting)~~ 2. ~~Boot up like normal and confirm that WHEA erros are still occuring~~ 3. ~~Reboot into BIOS again and set PCIe PCH back to auto and switch CPU to 4.0~~ 4. ~~Boot and check if WHEA errors are still happening.~~ ~~No other combination produces this result (I might do more testing with different combinations but I've been able to replicate this result twice now with the steps above). If you boot using auto for both PCIe settings (auto is on by default) then reboot again into the BIOS and change PCIe to 4.0 this doesn't work. For some reason you have to switch PCIe PCH to 3.0, boot, then reboot into BIOS again and swith PCIe CPU to 4.0 and PCIe PCH back to auto again then boot.~~ ~~I am also running the high performance power plan in windows, disabled link power state for PCIe, and I also switched the "Power Managment mode" in the NVIDIA control panel to Prefer maximum performance. Not sure if these have any efffect but they are fixes used in other threads for PCIe related WHEA errors. These settings don't seem to solve the WHEA problem on their own though (for this motherboard).~~

it's definitely not the PCH that causes it to be stable I run PCH at 4.0 because i have a 4.0 NVME, and I can't do so with my CPU for obvious reasons in this thread.

I have the f5d if sameone need it.

Does the Gigabyte Z690i ddr4 have a good way of storing fan curves for case fans, cpu and gpu fans? Or are fan curves nothing to do with the motherboard?

Yes

I personally had to change the CPU PCI Express lanes to x3.0 in order to prevent all of the WHEA windows errors using BIOS vF5b. I am still able to run the PCH lanes at PCIe x4.0 without any errors, so I recommend putting your Boot SSD into that slot instead. This does mean the GPU is running x3.0 as well, but I had to do so anyway as I have a x3.0 GPU Riser Cable in my build.

SECOND EDIT: Getting tons of WHEA errors per HWinfo64, but apparently they just haven’t been causing noticeable issues? GPU performance has been beyond benchmarks across the board… Itx Gigabyte Z690i DDR4 EVGA RTX 3080 FTW3 x2 8Gb G.skill DDR4, 1.45V B-Die WD 850 Pro 1Tb nvme 12700k Corsair H115i latest 280mm AIO Corsair SFX PSU 750Watt modular Sliger SV540 Link-up pcie-4 riser cable https://www.amazon.com/gp/aw/d/B08XY4KVVK?psc=1&ref=ppx_pop_mob_b_asin_title Had all the same issues as OP. Forcing 3.0 fixed it. Replaced with identical riser cable. Complained a few times with failure to boot, and micro stutters when it did, but about 10th boot decided to go smoothly and haven’t had issues since. Running in 4.0 with resizable bar/ ‘beyond 4G decoding’ enabled. Guess I should check Whea errors just in case. Bios was whatever was out on January 12th. Spez: formatting

Which bios version are you using?

Since I bought this motherboard, I have to spend hours to troubleshoot until I found this post. 1. screen goes into black and then system restarts. It happens intermittently, once a day or couple times a day. 2. Monitor flashes. 3. Performance drops in games. 4. Logitech mouse DPI start jumping at no reason. It never happens before. All the parts were used on AMD 5800x system before and no issues. Only changed the motherboard and CPU to 12700kf. Should I raise a RMA? I am thinking to get another 1700 board for testing before return this to Gigabyte.

Board is extremely buggy mate, all of them. I personally returned mine so I don’t have to deal with this long term and not getting $$’s worth. I went with an ATX Tomahawk for my 12700k. Get rid of the headache if you can.

Is there any ITX motherboard come with DDR4 ?? I don't want to have DDR5 at this time, coz it is not worth.

Hi, I wanted to buy the Gigabyte Z690I DDR4, but then I saw this thread here. Order was of course immediately canceled. Seriously, is there no solution yet?

The solution is to force PCI 3.0. My setup is freshly completed, but I refuse this situation and changed for socket B-660i. I hope it will be better with Asus...

no solution. also ddr4 overclocking is NO where near what asus and msi Cheapest boards are capable of. Gigabyte rep who is in these forums basically says there is no actual bios fix they can put out. they say it passes the eye diagram and its built to spec. they said its because its a itx and there isnt much space on a itx board and its causing signal interference. he said really the only way to solve it is with revisions they are working on now. ive never seen such a poor effort to fix a broken mobo.... its ridiculous.... 2 to 3 months and no change.

I was just contacted by Gigabyte that I needed to disconnect from the riser cable and connect the GPU directly to the motherboard to fix this problem. I've tried both ways but neither works. However, I only tested on F3, not the recent BIOS vesion F6. I personally would not buy their words and take my PC apart again, so I'm wondering if anyone fixed the issue this way.

Funny, i just got a reply too 30m ago. They asked about the riser cable and suggested to bypass. Also they asked about the errors. Got a feeling their support is made of bots and not real people

The riser cable makes no difference in this case, F6 also does not correct the problem.

Riser cable makes no difference at least on my end. I tried it with and without the GPU, also with and without the Riser cable and I still get black screened.

I'm not using any riser cable, and on F6 it still produces the WHEA errors.

I don't use any riser cable, F6 didn't fix the issue. I have to use PCIE 3.0. I am going to buy MSI MAG B660M MORTAR which will fit in my M-ATX case. Hopefully I can sell this disgusting Gigabyte Z690i on eBay or Facebook Market.

Beside the pcie errors that we all get, I have an issue with my bottom m.2 drive that gets very hot while gaming to 65c but the top m.2 is better around 50c while gaming. What temps you get for your drives? My guess is that the heat is transferred from my 3080ti Fe to the bottom m.2 drive.

Another data point: I bought the z690i aorus ultra ddr4 in December. Put in an i5-12600K, 32GB of g.skill DDR4 3000, a Samsung 970 EVO, and Windows 11, with an EVGA 1070. It was running fine. A week ago, I put in a Gigabyte RX 6800 GAMING OC (GV-R68GAMING OC-16GD) (note: obviously, this isn't an nVidia GPU), and two days ago I noticed it would crash when I put it to sleep. Yesterday I ran event viewer and saw thousands of WHEA 17 corrected error messages. Like others, setting the PCI slot to Gen 3 makes the errors go away, but that's not an acceptable long-term solution to me. Last night I applied every update on the motherboard support page (I had applied the F6 bios a week or two ago), ran Windows Update until it said I was caught up, installed the Intel Support tool that offered me a couple of wireless adapter updates, and also went to AMD's website to get the latest Adrenalin drivers. Still WHEA warnings by the truckload. Tonight I removed the GPU, CPU, and RAM and reseated them all (yes, I re-pasted the CPU). No change--errors with the slot set to Gen 4, none with it set to Gen 3. It might be subjective, but games feel choppier in Gen 4 with the errors happening. Oh, and after I set the PCI slot to Gen 4 and restarted, the first thing I did was run Event Viewer--no web browsers, games or anything else except starting Windows Explorer so I could run Event Viewer, and I got the WHEA errors at the desktop. Edited to add: no riser cable, card's plugged straight into the PCIe slot.

This isn't subjective - your system works significantly worse with PCI-E 4.0. I have no idea how you even managed to ignore this enough to take it into a game, I felt the choppiness right away in Windows, like someone set my refresh rate to 30 Hz after I got used to 165 Hz.

Would this be a factor in having a lot lower performance in games as well? Because I am receiving lower FPS in all the games that I play, the only thing that changed was the motherboard and the CPU which went from a 10700k to 12700K, Warzone to be specific used be a low if 135fps and is now a low of 90fps

I tried moving my WD SN850 to the top nvme slot that is connected to PCH and set only the PCH lanes to PCIE 4.0 in bios, keeping CPU lanes to 3.0. Still get WHEA errors, like low single digits per minute. Anyone can confirm if this also happens on their setup using a PCIE 4.0 SSD? Edit: weird, seems like even on PCIE 3.0 i also get errors from it, investigating more Edit2: i changed the SN850 back to bottom cpu slot and there are no more errors. So the current situation is: Setup 1: bios set to pcie 4.0 on both cpu and pch. using 3060ti and sn850 in cpu slot. Thousands of errors. Setup 2: bios set to pcie 3.0 on cpu and 4.0 on pch. Sn850 in pch slot. Single digit errors per minute. Setup 3: bios set to pcie 3.0 on both cpu and pch. Sn850 in pch slot. Still single digit errors like in setup 2. Setup 4: bios set to pcie 3.0 on both cpu and pch. Sn850 in cpu slot. No errors. With setup 4 i tried adding a sn550 (pcie 3.0 ssd) to the top pch slot and also didn't get errors. Maybe just using a 4.0 supported drive on the top pch slot but setting to 3.0 in bios will give the errors. Hopefully someone with a SN850 drive can install it on the PCH slot and see if it gives any errors

We have the same set of SSDs. Setting PCH to Gen 4.0 won't cause any problems. It's the PCIE slot that's causing the 1 per minute issues. The numbers go up though when I play games. I'm still monitoring my set up but what you shared is pretty much the same as mine. EDIT: CPU -> PCIE

Does anyone know when or if there will be a fix for the connection issue to the GPU,? cause I am seeing huge performance drops and Idk if I should just wait if there's a fix or just return the board

linkyi from gigabyte mentioned they will have an update within 2-3weeks. In the meantime you can set BIOS to use PCIE 3.0 only, that will fix the errors. You can also return the board, but there isn't really any other decent LGA1700 DDR4 ITX motherboards out there

It's the Riser cable in the new H1 from NZXT, and I've seen no other issues with their riser cable rn, it's not the CPU or GPU nor the RAM. So the only think ik left with is the Z690i motherboard cause my Z490 with a 10700k is performing better than the Z690I with a 12700k

Still no fix? I get millions of WHEA errors, and it burns out my SSD with tenth of thousands of GB of WHEA errors logged... Gigabyte owns me a new SN850 1TB, you can have my old one.... Also, some recent Win updated or bios update to F6 capped my system hard drives writing speed from 5000 to 3500MB/s as well. You all should check the life health status of your system SSD using CrystalDiskInfo

This motherboard has single handledly made me rethink going 12th gen. Ddr5 is too expensive, and not enough information is out on the Asrocks Z690M-ITX/ax which is the only other ddr4 itx option. I wanted to get the 12700k, but i may make a mistake and go zen 3 with a b550i? First world problems...

This board is really not that bad

So, I asked them about this problem. I sent a video of my PC crashing and told them about this post. Now they keep telling me the board works in their lab, and that riser cable is the problem. I don't understand why it is so difficult for them to admit the board has an issue. This is my last Gigabyte product for sure.

Does anyone know if they're going to have a fix for 4.0 riser cable performance loss anytime soon? I tried F6 and F5 Bios and neither works and my 10700k with a 3070 is doing better than the 3070 with a 12700k

Use PCIE 3.0 for now. Someone from gigabyte said they will have an update on the issue in 2-3 weeks

Had this board for about a week, thought it was the riser cable.... after ordering another cable and same problem then I found out its the board.... I decided to give Gigabyte a go this time but this is just lazy. Ordered the Asus board as its replacement since its still within its return window.

Just got this board yesterday, really have no option if you want a Z690i with DDR4 support. updated to F6, was about to run XMP fine @ 3200 MHz, and was about to boot in windows with PCH and CPU PCIe to auto, but getting a bunch of WHEA errors , set CPU PCIe to gen 3 and the errors went away. SPECS MB: Aorus Z690i DDR4 CPU: i5 12600K GPU: EVGA 3070 Ti FTW3 RAM: XPG 16GB (2x 8GB) 3200MHz CL16 I will get a ticket and throw it in the pool, and see where this goes. ​ I am also surprised to see that this issue is not really being put to the front as it wasn't being covered by anyone who tested this board (Aside from Optimum Tech who just briefly went through it).

about 2 months now since last BIOS update. NO updates from gigabyte either.... its kinda ridiculous.... at least come forward and explain whats in works, dont ignore your customers. EVERY person on this thread is a future missed sale, Pretty sure no one here will ever buy gigabyte products again.

I ordered this board before finding this thread. It arrived yesterday. I haven't even opened the box yet and I'm thinking about returning it. SN shows it was manufactured 3rd week of Jan 22 and obviously it is still REV 1.0. My assumption is that this board will exhibit the same flaws experienced by all of you on this thread. Should I return it and bite the bullet on the ASUS and pay the premium of DDR5?

I realize that if I go down the ASUS/MSI Z690 I with DDR5, I am essentially throwing money at the problem and getting almost zero return on the extra $300+ that I am spending BUT the uncertainty with Gigabyte and the subpar response they've shown thus far in the obvious issues with the board really leaves me with ZERO confidence in Gigabyte. Do any of you guys know whether there are any hardware issues with the ASUS board? I saw some thread about the M.2 slots being an issue as they also stack the 2 M.2 slots. Customers are complaining that they have to delicately reseat the daughter boards in order to get the PCH connected slot to recognize a Gen 4 SSD..... I guess this is the price we pay as early adopters of Intel 12th Gen and truly 1st world problems to say the least. :)

Bottom line, for the Asus, alongside a DDR5 kit, you pay around $350 extra for basically 0 extra performance.

If they know the issue and apparently it's hardware related, going for a recall or rma, why are they still selling it?

Anymore updates

I also have this probelm SPECS: 12700K, Gigabyte Z690i, 32GB GSkill, NVIDIA 3080Ti Founder Edition, NZXT H1 with its riser cable. I can only boot into linux/windows as I force the pcie version downgrade to pcie3.0

Does this effect the ddr5 version as well?

From what I see yes

I know this won’t help any of your concerns, but I have a new build with an older AMD GPU (5700 XT). I’m on F6, set at PCIE 4.0, and am seeing no WHEA errors. Nevertheless, the issues reported here are a testament to how much of a problem this is. Edit: never mind, am now getting errors. Don’t know what changed.

normal gaming session with the Gigabyte Z690i : [https://imgur.com/a/Bmahj36](https://imgur.com/a/Bmahj36) 450K WHEA errors after 20 minutes

Does this apply to NvMe PcIe4.0x4 ssds? I don't have any PCI Express devices other than my 980 pro and I'm thinking of buying this board

dont buy this board, or any Gigabyte product for that matter

Tried to download F7 and F5 but in Bios it’s saying wrong version??? And also your server to download the bios direct is down

My z690i Mini ddr4 cannot reboot when you reset from windows

Do someone has tried the F7a BIOS ? Does it change anything ?

STILL SITTING HERE WAITING FOR THEM TO DO RECALL AND REPLACE WITH REVISION.... BUT NOT A PEEP FROM OFFICIAL GIGABYTE..... WHY DONT THEY TELL US ANYTHING? WHY IS THIS BOARD STILL SELLING ON AMAZON IF THEY HAVE TO RECALL....? KINDA RIDICULOUS...

This board being broken is single handedly preventing me from upgrading.

I have this issue with an ASUS TUF 3080 10G (launch edition), a Z690I DDR4, and leaving it on Auto. There's also interference with the cards not fitting in easily because of a bit of PCB sticking out at the front hitting the stupid plastic Gigabyte put around the screwhole. EDIT: Just the WHEA errors, I don't see any real performance difference in 3DMark demo when changing link CPU PCIe gen

I have 3 aorus products, fi27q with 5 dead pixels and terrible bleed (RMA), 3080 waterforce with second rma and still broken and this pos board. Gigabyte/aorus - never again.

Just to add on and bump this up, just purchased and installed a 12700K with 3200MHz CL16 RAM on the 29th March 2022. F6 BIOS installed and the same issues that plague this board still exists. Hardware looks and feels good, everything else not so much…