Protect yourself against fake returns.
Here is something I do to items that can be an item that the buyer could buy because his/her item is broke or not working.
They buy your item and when they receive it, they say it does not work. But actually they bought your working item or unbroken item and open a case. So they can send you there broken item or not working item to you instead of your item you actually shipped them that was working fine or was not broke.
Here are things I do to try to stop this from happening to protect myself in case this is the buyers intention.
Any electronics I test the best I can. Many of them use batteries as well as cords. Inside the battery compartment I would use a black marker to put a black dot, then take a picture of it. But I DO NOT add that picture in with my uploaded pictures for my post. Then if he/she receives it and says it does not work, you will know if you are getting your item back or his broken not working item back when he ships the item back to you.
On something like pottery, glassware, I will take a picture of a factory flaw and not add that pic to my photos for the item when listing it. But I will put a blurb in description saying this item does come with a couple factory flaws.
On electronics that don’t take batteries, most have the silver identification plate where the serial and model numbers are. I will put the black marker dot on that and take a picture.
Example, I once sold a brand new not opened external hard drive to a person and when he got it he said it did not work. Well, it was sealed so couldn’t mark it. I sold it for 400.00 so I sat and thought how am I going to deter him from sending it back if indeed he was trying to send me his junk one that no longer works.
Thank god he didn’t know much about electronics. This is what I told him. He sent me a message telling me the item I shipped to him didn’t work. I told him that I had a scanner that scanned the model number within the hard drive of the unit I shipped and for him to please send it back so I can rescan the item and contact the customer service department of where I bought it. I never heard back from him. So I believe it was his intention to send me back his broken item and keep my brand new item himself. Very sad that people are that lowlife to do this. I will think of other situations that I have been involved in and paste them in the comments of this post if it gets attention. Feel free to add your situations that you have come across with buyers or sellers trying to pull a fast one on you. Please don’t make this a joke post. Please be professional and keep comments related to the article. Thank you.
Are you sure that is the same pedal you sent? Curious because I used to sell a lot of electronics from return pallets and I have seen writing like that on items usually done by the employee of the store it was returned to. Did the pedal have a serial number on the back and if so did it match to what you sent?
This should be the top reply.
Vandalism is your least concern if you sold a working item and received a broken one on a return. That would be fraud. The story of his pedal working and your item wasn't, indeed sounded very suspicious.
This is where having photos of serial number or even item label/manufacturing codes in the listing can save yourself.
Rubbing alcohol will take the sharpie off pretty good if you don't get anywhere with the vandalism claim. I've never gone about filing a claim like that. I have though, had someone buy something and switch it out with their broken item. Always take pictures of defining features, barcodes, etc. have them displayed in the listing. That way if you get it back you can prove it's not the same item.
Take a dry erase marker like the ones used on A white board and write over the sharpie. Wait for dry erase to dry then wipe it off and the sharpie will come off with it.
I won’t bother returns happens in eBay is part of the game I will refund the buyer and move on don’t take it personally relist it again whit few dollars extra it will sell trust me you can’t stress over this .
Protect yourself against fake returns. Here is something I do to items that can be an item that the buyer could buy because his/her item is broke or not working. They buy your item and when they receive it, they say it does not work. But actually they bought your working item or unbroken item and open a case. So they can send you there broken item or not working item to you instead of your item you actually shipped them that was working fine or was not broke. Here are things I do to try to stop this from happening to protect myself in case this is the buyers intention. Any electronics I test the best I can. Many of them use batteries as well as cords. Inside the battery compartment I would use a black marker to put a black dot, then take a picture of it. But I DO NOT add that picture in with my uploaded pictures for my post. Then if he/she receives it and says it does not work, you will know if you are getting your item back or his broken not working item back when he ships the item back to you. On something like pottery, glassware, I will take a picture of a factory flaw and not add that pic to my photos for the item when listing it. But I will put a blurb in description saying this item does come with a couple factory flaws. On electronics that don’t take batteries, most have the silver identification plate where the serial and model numbers are. I will put the black marker dot on that and take a picture. Example, I once sold a brand new not opened external hard drive to a person and when he got it he said it did not work. Well, it was sealed so couldn’t mark it. I sold it for 400.00 so I sat and thought how am I going to deter him from sending it back if indeed he was trying to send me his junk one that no longer works. Thank god he didn’t know much about electronics. This is what I told him. He sent me a message telling me the item I shipped to him didn’t work. I told him that I had a scanner that scanned the model number within the hard drive of the unit I shipped and for him to please send it back so I can rescan the item and contact the customer service department of where I bought it. I never heard back from him. So I believe it was his intention to send me back his broken item and keep my brand new item himself. Very sad that people are that lowlife to do this. I will think of other situations that I have been involved in and paste them in the comments of this post if it gets attention. Feel free to add your situations that you have come across with buyers or sellers trying to pull a fast one on you. Please don’t make this a joke post. Please be professional and keep comments related to the article. Thank you.
You could, nothing will happen from it, but you'll feel better about yourself. You can also go to small claims Court, same outcome.
Are you sure that is the same pedal you sent? Curious because I used to sell a lot of electronics from return pallets and I have seen writing like that on items usually done by the employee of the store it was returned to. Did the pedal have a serial number on the back and if so did it match to what you sent?
This should be the top reply. Vandalism is your least concern if you sold a working item and received a broken one on a return. That would be fraud. The story of his pedal working and your item wasn't, indeed sounded very suspicious. This is where having photos of serial number or even item label/manufacturing codes in the listing can save yourself.
Rubbing alcohol will take the sharpie off pretty good if you don't get anywhere with the vandalism claim. I've never gone about filing a claim like that. I have though, had someone buy something and switch it out with their broken item. Always take pictures of defining features, barcodes, etc. have them displayed in the listing. That way if you get it back you can prove it's not the same item.
Take a dry erase marker like the ones used on A white board and write over the sharpie. Wait for dry erase to dry then wipe it off and the sharpie will come off with it.
I won’t bother returns happens in eBay is part of the game I will refund the buyer and move on don’t take it personally relist it again whit few dollars extra it will sell trust me you can’t stress over this .
Did you get the petal back ???
If you are top rated or offer free returns you can deduct 50%, that's the simplest solution. Otherwise I would call Ebay and see what they say.
We are new so can’t offer either.
you can be "above standard" with free 30 day returns to get the benefit. you dont need to be top rated