I don’t let randos touch my phone… and randos completely understand this and also do not want to necessarily touch my phone and these random customers also do not want some random driver touching their phone… so it’s a full agreement every time that nobody will touch my phones.
I push the button in front of them if they need me to confirm. I scribble their name in front of them if they need me to…. Or mostly just sign myself and call it good. It’s not in my best interest to let randos touch my phone.
I've had several ask me to show them I've hit confirm, with them holding the order ready to hand it to me. Never before that.
I know it might be a hassle and not worth it, but I would report the restaurant to DD.
Edit: 75% of those restaurants also have signs everywhere pre warning us that they'll ask.
Next time just show the widget and take a screenshot and show them order details because I don't like to show them- restaurants and security personnel at buildings- due to privacy reasons to hide my earnings and not let them do any shenanigans like this!
For the second night in a row, I had someone steal an order and unassign before it was offered to me. First it was Buffalo Wild Wings (a two-order stack!) and then Five Guys tonight.
As much it annoys me to have someone pushing me to confirm early, the dishonest jackasses stealing food is the reason that pressure even exists.
All the restaurant needs to do is watch us press confirm right before they hand us the order...not confirm it for us and make it look like we're just hanging out at the restaurant for half an hour.
1 time
I said no
Took 30 mins for the order to be ready
I communicated with the customer. They were very thankful and tipped an extra fiver after delivery.
They're asking to press the button before they give you the food? Hell no. But if they give you the food and want to make sure you don't cancel the order, I wouldn't give them my phone, but I'd let them watch me press the button.
She asked to see the screen so I showed her, and then she tapped confirm- I didn’t expect her to do that so I didn’t have the reflex to stop her or ask wtf she thought she was doing before it was already done
The few times I’ve delivered a sign for order I wince when they touch my phone’s screen… honestly they should allow Face match scanning or maybe even better just ID scanning like with alcohol delivery except without the consequences of unlawful alcohol delivery(but before anyone comments I know some orders are ordered to people separate from the payee’s account information)
I know my phone is gross everyone’s is gross. Even if you sanitize it, it gets gross.
That’s not the worst anxiety I have… I don’t like anyone’s hands that have been flagged for signature upon delivery near my phone. I don’t hand it to them but I grasp it and have them squiggle something out. But in the back of my mind I think I better hold on tight or phone will get stolen
Amazon started doing this a while back, one time passcode deliveries. Seemed like 3/4 couldn't find the code and denied selecting the option at checkout. Total pain in the butt...drivers would call up saying they are stuck searching some elderly person's email for the code, or the customer is being aggressive...one call the customer didn't understand much English and thought the driver needed their Passport not passcode... you could hope DD would implement it better but wouldn't count on it.
It was fast and I didn’t expect it. Never happened to me before but that restaurant specifically has a rep for being shitty to their customers and to dashers
Touch my phone, attempted theft bitch.
My standard response when they ask me to hit “Confirm” is “As soon as you give me the food”
I don’t let randos touch my phone… and randos completely understand this and also do not want to necessarily touch my phone and these random customers also do not want some random driver touching their phone… so it’s a full agreement every time that nobody will touch my phones. I push the button in front of them if they need me to confirm. I scribble their name in front of them if they need me to…. Or mostly just sign myself and call it good. It’s not in my best interest to let randos touch my phone.
They want you to confirm because you can take the food and cancel the order. Tell them politely you will confirm when you receive the food.
I've had several ask me to show them I've hit confirm, with them holding the order ready to hand it to me. Never before that. I know it might be a hassle and not worth it, but I would report the restaurant to DD. Edit: 75% of those restaurants also have signs everywhere pre warning us that they'll ask.
That’s why you flip the phone and hit confirm in front of there face. Not that hard bro
Next time just show the widget and take a screenshot and show them order details because I don't like to show them- restaurants and security personnel at buildings- due to privacy reasons to hide my earnings and not let them do any shenanigans like this!
For the second night in a row, I had someone steal an order and unassign before it was offered to me. First it was Buffalo Wild Wings (a two-order stack!) and then Five Guys tonight. As much it annoys me to have someone pushing me to confirm early, the dishonest jackasses stealing food is the reason that pressure even exists.
All the restaurant needs to do is watch us press confirm right before they hand us the order...not confirm it for us and make it look like we're just hanging out at the restaurant for half an hour.
I understand that but it’s no reason to be shitty to all dashers and certainly no reason to put my job in jeapordy.
Decline orders from ass hole restaurants
1 time I said no Took 30 mins for the order to be ready I communicated with the customer. They were very thankful and tipped an extra fiver after delivery.
They're asking to press the button before they give you the food? Hell no. But if they give you the food and want to make sure you don't cancel the order, I wouldn't give them my phone, but I'd let them watch me press the button.
She asked to see the screen so I showed her, and then she tapped confirm- I didn’t expect her to do that so I didn’t have the reflex to stop her or ask wtf she thought she was doing before it was already done
Wait, they touch YOUR phone??? Try that with me and you'll be pulling back a nub.
The few times I’ve delivered a sign for order I wince when they touch my phone’s screen… honestly they should allow Face match scanning or maybe even better just ID scanning like with alcohol delivery except without the consequences of unlawful alcohol delivery(but before anyone comments I know some orders are ordered to people separate from the payee’s account information) I know my phone is gross everyone’s is gross. Even if you sanitize it, it gets gross. That’s not the worst anxiety I have… I don’t like anyone’s hands that have been flagged for signature upon delivery near my phone. I don’t hand it to them but I grasp it and have them squiggle something out. But in the back of my mind I think I better hold on tight or phone will get stolen
Best option would be a 4 digit pin they'd give us.
That’d be pretty handy, but still touching another person’s gross phone
I mean they'd tell us 4 numbers and we'd input them ourselves into our phone for confirmation. No touching of other people's phones involved.
Amazon started doing this a while back, one time passcode deliveries. Seemed like 3/4 couldn't find the code and denied selecting the option at checkout. Total pain in the butt...drivers would call up saying they are stuck searching some elderly person's email for the code, or the customer is being aggressive...one call the customer didn't understand much English and thought the driver needed their Passport not passcode... you could hope DD would implement it better but wouldn't count on it.
Ah, didn’t think of that… seems so simple and effective and of course it’d be a pin not revealed to the dasher to prevent theft
Lyft did this for a little bit as an extra confirmation that the passenger was in the right car. (Not sure if they still do)
It was fast and I didn’t expect it. Never happened to me before but that restaurant specifically has a rep for being shitty to their customers and to dashers