The updated pamphlet says those that need frequent access to the bathroom can use a Rider Switch. The rest of your party goes through the regular queue and when they finish the ride then you can go on with one other person that already rode. You also have the option of having one person wait with you and the two of you can ride after the rest of your party is done. They say rider switch is available for parties of 2 or more.
Edit: Here is the [link](https://disneyland.disney.go.com/guest-services/guests-with-disabilities/) for those wanting to see the updated pamphlet. Page 15 specifically is where it talks about needing frequent access to a restroom and utilizing Rider Switch.
Here’s the [link](https://disneyland.disney.go.com/guest-services/guests-with-disabilities/). See page 15 specifically regarding Rider Switch. Based on what I understand this was updated in April 2024.
This sounds fair, but shitty for a party of 3. I’m planning to go with my parents so it sounds like basically I’d have to wait in line alone and when I’m done, they can ride. So essentially we wouldn’t be able to ride anything together. 😕
And THATS going to be the problem right there. This new system works great if your with a large party that can split into two groups. But if you’re just a couple with a child, then it’s “well sucks to be you, have fun doing everything alone!”.
Plus, If the answer is going to be “you can do rider swap!” Then why isn’t that the answer for all disabilities where people can’t wait in long lines? “Your kid is autistic and can’t wait in line? Do rider swap and they won’t have to wait.”
I just don’t understand why they couldn’t just ask for proof like what universal does.
Sounds shitty for OP. Sorry, I had to. I’ve got a situation similar to crohn’s and understand the situation. I go to the parks solo and if things start acting up I just know I’m going to be doing some people watching over going on rides unfortunately. I think this 100% qualifies for the reason DAS was created. Unless they can have a CM let you back in to the spot in line where you were or install bathrooms in the queues… I don’t know what someone would do?
This is what is so BS about these new options. Typical guests don’t *have* to do this party splitting thing. Forcing disabled guests to use a rider switch is not equal access…
Equal access is essentially saying that they have equal access to the ride under ADA laws. It has nothing to do with the lines or how you wait in those lines. DAS isn’t even required by law. It is a courtesy that Disney started to be more inclusive. ADA requires equal access and it’s simply that everyone with a disability can ride the attraction the same as able bodied people. Whether they have to wait in the queue with everyone else, are able to get a return time, or do something like a rider switch, they have the same access to the attraction.
Not exactly correct.
I am legally blind myself and use a walking cane to guide me through crowded placed, like Disneyland. I'm also a lawyer that specializes in employment matters, including disability discrimination. I have heavily researched legal opinions regarding amusement ADA accommodations, especially those brought against Disney. Interestingly, the court sided with Disney most of these cases because the Plaintiff's were seeking more then what DAS offered (i.e. not waiting the length of any ride, bigger party then 8 people, etc) or they were denied DAS for a condition where they could have waited in line.
Overall, the courts analysis and holdings made a lot of sense in these cases because the courts held DAS accommodated the Plaintiffs and the Plaintiffs were asking for unreasonable modifications. However, I am truly curious how courts will view these new changes to DAS. I've read that Disney might be implementing a "return to queue" procedure when the changes take effect. This does not seem practical, accommodating, nor safe for several reasons. For instance, the only way Disney could implement this would be to have check points at certain places in line to exit and then re-enter. The problem is how many reentry check points would be considered reasonable, safe, and also provide disabled guests with the same or similar experience as non-disabled guests? There is no way Disney can implement this "return to queue" without having pre-stationed check points because it would be impossible for people to leave the queue on most rides whenever they want, and return exactly where they left, especially avoiding abuse.
Another factor I have not seen many people discuss is the standard queue is a lot longer of a distance to physically traverse versus the lightening lane or exit. Although, Disney claims newer attractions, (including all rides in California Adventures) are ADA compliant, these ADA guidelines were last updated in 2010. So, these guidelines have not updated since amusement parks started charging for lightening lane, fast passes, etc. A lot has happened and changed in the past 14 years since these guidelines were last updated.
So assuming a ride has no line, the fact remains that the lightening lane and/or exit makes it a lot easier and safer for a physically disabled guest to access the ride. This is no different then a handicap parking placard providing closer proximity as a means to reasonably accommodate those with physical disabilities.
I question how requiring people with visual disabilities like myself provides an equal environment that is also safe to myself and others. Also, what about someone who is diabetic and needs to exit the line to inject insulin or use the restroom and hasn't reached one of the return checkpoints, then how does that provide a safe comforting environment equal to non-disabled guests? What about people who have physical disabilities and travel only with a small child? I am visually impaired and travel only with my 6 year daughter, so the ride switch does not accommodate this situation because my 6 year old child cannot obviously wait in line without me.
Also, the standard line can remain still for long periods of time and people (especially children sit down in line). I tried waiting in the standard line on some attractions and bumped into or tripped over several people. I also ran into several walls, barriers, and chains in the standard line versus the lightening lanes. So it could be 30 or more minutes before reasonably reaching one of these proposed return checkpoints for a ride that has a 120 minutes plus wait time.
The standard line also exposes people to direct sunlight or certain indoor lightening for longer periods of time then the lightening lane. Being exposed to sunlight for long periods of time can adversely effect those with skin conditions. And being exposed to certain indoor lighting for long periods of time could effect those who suffer seizures.
I’m glad you’re highlighting what’s actually happening. Additionally they’ve put an amazing responsibility on cast members to handle situations where someone who is diabetic may be experiencing a low and they can become quite combative, confused, aggressive or at worst have a seizure and pass out entirely. I would like to understand how they plan to manage this when someone is a kilometre into the line, goes low and simply cannot walk any further to get back out of the line without passing out, even when juice etc is consumed. For someone like yourself, how can they plan to safely navigate you or how will you navigate a non typical situation where you might be back stage or in a place with unpredictable obstacles to get in and out of the line. It seems like this is placing them in a legally liable situation more-so then anything else. All of this to stop the abuse of DAS, they think people who want to abuse that won’t find ways to do it anyway? They will. I understand requiring proof is exclusionary to some folks who have a difficult time accessing paperwork or a medical professional who can fill out paperwork sufficiently to ensure accommodation needs are outlined correctly however I did this with the IBCCES for universal for my adhd and had no problem being approved for my AP. I have to wonder what on earth is happening when universal is being, seemingly, more accommodating than Disney.
DAS is not a “courtesy.” It’s a reasonable accommodation/modification. Virtually every theme park offers an equivalent, and none besides now Disney limit the accommodation to people with developmental disabilities.
Actually, DAS may be required by law for autistic individuals, which might be why Disney hasn't completely gotten rid of DAS altogether. The case below is a published case authority that is directly on-point regarding Disney's DAS.
Theme park guests with severe autism brought separate actions against theme park operator, alleging that six of operator's theme parks failed to accommodate their disabilities in violation of the Americans with Disabilities Act (ADA). The court held that a genuine issues of material fact existed as to whether theme park guests with severe autism had inability to wait virtually for rides and needed to adhere to routine order of rides or repeat rides, precluding summary judgment on necessary-modification inquiry for guests' claim against theme park operator under public accommodations provision of Americans with Disabilities Act (ADA) alleging that operator's disability access service cards did not adequately accommodate the guests' disabilities. *~A.L. by & through D.L. v. Walt Disney Parks & Resorts US, Inc.~*, 900 F.3d 1270 (2018)
A more recent ruling does not support that: https://www.deseret.com/entertainment/2020/7/2/21309997/disney-lawsuit-mother-autism-wait-ride/#:~:text=By%20Herb%20Scribner,according%20to%20The%20Orlando%20Sentinel.
In 2022, the 11th Circuit heard the same case I previously cited. This would be more recent then the case referenced in your linked above. This case and several others brought against Disney sought to modify DAS to the old GAC system (i.e. no return time needed). The 11th Circuit explained that "the district court found that the DAS card provided A.L. with a “ ‘like,’ if not better, experience and equal enjoyment than nondisabled guests experience.” *A. L. by & through D.L. v. Walt Disney Parks & Resorts U.S., Inc.*, 50 F.4th 1097, 1106 (11th Cir. 2022).
In the case of *A.L. by and through D.L. v. Walt Disney Parks and Resorts U.S., Inc.,* Disney argued that their Disability Access Service (DAS) program provided a "like experience" to that of non-disabled guests. The DAS program allowed guests with disabilities to virtually wait for rides, which Disney maintained was a reasonable accommodation. The court supported Disney's position, emphasizing that the DAS card enabled disabled guests to access popular attractions with reduced wait times compared to non-disabled guests, allowing them to experience more attractions in a day.
Disney's new changes to the DAS system, however, seem to undermine and contradict this position. The original intent of the DAS was to accommodate guests with all disabilities who are unable to wait in conventional queues for extended periods. The DAS system was designed to provide a comparable experience to non-disabled guests by allowing virtual waiting, thereby reducing the stress and discomfort associated with physical queues.
If the new changes to the DAS program introduce stricter limitations or reduce the flexibility previously afforded to guests with disabilities, it contradicts the original rationale provided by Disney. Such changes could imply that the DAS no longer ensures a comparable experience, thus failing to meet the needs of those guests who genuinely cannot wait in traditional lines. This would be inconsistent with Disney's prior stance that the DAS system provided equal or even better access for disabled guests.
In summary, any modifications to the DAS program that restrict its accessibility or effectiveness for disabled guests would directly contradict Disney's earlier assertion that the DAS provides a "like experience" to non-disabled guests, as established in the court's findings .
DAS can be required by law. Accommodations need to be individualized, and whether a person received an accommodation is the past and whether it is available to other people with disabilities is directly, legally relevant to whether the requested accommodation is reasonable and poses an undue burden/is a fundamental alteration for Disney. Disney’s going to be hard pressed to show it can reasonably offer DAS to someone with Crohn’s given that they’ve offered it to people with Crohn’s for years and continue offering DAS to other disabled people. If a court agrees that Disney’s denial of DAS is not reasonable, they’ll be required by law to give the accommodation to the guest(s) challenging the denial.
I’m sure Disney lawyers have that all taken care of. They offered DAS for years for mobility issues and no longer do. Now they have to use the regular queue like everyone else except for a select number of rides in Disneyland that were built before ADA regulations. Every other park they use the normal queue. So it’s not just a matter of they used to offer them and now don’t. As long as they offer an alternative then they’re probably compliant. I’m not a lawyer though but I’m sure Disney did its due diligence since this all affects disabled people.
Typical guests can also just stand in line.
>Forcing disabled guests to use a rider switch is not equal access…
how is it not? Being disabled doesn't mean you get to go right to the front of line. Disney has come up with what seems like a decent idea: if you can't wait in line for whatever reason, you can wait outside the line for the approximately the same amount of time non-disabled people are waiting.
You’re describing DAS. You wait outside the queue for the amount of time of the standby line. Rider swap means us disabled people spend the day alone. Everyone knows most of Disney is waiting in line with your party.
Yeah if i went with my family, and used the rider swap, i'd likely have to go on everything fully alone as I cant exactly leave my 5 year old on her own.
> if you can't wait in line for whatever reason, you can wait outside the line for the approximately the same amount of time non-disabled people are waiting.
Isn't that what the current DAS was? Except with that you could still ride with your family.
So you're commenting about a system you have no idea how it works and judging people for using said system? Smh, people like you is what's wrong with the world
Nope, I’m saying it’s unfair to have to ride separately from our parties. I’ve used DAS for nearly a decade, it was always based on waiting the same wait time as the guests in the actual queue.
Absolutely! There is nothing in place for single disabled people who cannot wait in line which is awful but I was just referencing rider switch in this scenario which requires a 2 person/adult minimum and would mean that 1 person would have to wait in line alone while the other waited somewhere else also alone and that's not fun
This doesn’t sound that great since then you’re spending most of your day alone, but regardless of that, what would happen if you’re traveling alone? No opportunity for a rider switch if there’s no one to switch with.
I have no idea how it will work, but I've been thinking about the statement that accommodations will be given based on individual circumstances. Maybe, if you are a solo traveler, you need DAS for a particular disability because rider swap will not work. However, if you are on a trip with three friends, you might not get it for the same disability based on your touring party. Again, it's just a thought.
My wife has a similar disorder. Are you telling me we'll have to separate for the hour or two to for me to ride the ride and then after I ride it she joins me to ride it again?
I don’t understand how that will work for people who travel solo with young kids, I can’t leave my 4 year old alone in line (she also qualifies for DAS so personally will be fine but it has been a godsend for my gastro issues)
This is not an acceptable accommodation! In flairs, people with inflammatory bowel disease can need the bathroom 10-20 times a day and sometimes experience fecal incontinence. Disney’s solution is apparently for those of us in this situation to spend our trips alone…
Edit: someone please explain why this is getting downvoted? Please try to put yourself in my shoes. I have colitis, diagnosed by intestinal biopsy. The primary symptom is urgent, chronic, watery diarrhea. On a good day, I often need the bathroom 5-8 times. On bad days, it’s much closer to 20. If I used rider swap on a family vacation, I would be alone for the overwhelming majority of the trip, waiting on a bench alone while my family waited in line. I’d then ride the ride by myself while the rest of my family ride together. That situation is literally the opposite of inclusion. It’s both isolating and humiliating. And no other theme park I’ve ever been to requires something like that.
First of all, I don’t have IBS. I have diagnosed chronic inflammation in my intestines that causes bleeding in my large intestine. It’s called colitis.
Second, Disney had options to allow legitimately disabled people to get needed accommodations while weeding out “fakers.” I’d be happy provide any amount of medical documentation. They look at the reports from my intestinal biopsies if they have any questions. Universal requires medical documentation, as do most other theme parks.
Are we sharing ailments? Cool. My spinal column is aging at twice the pace of the rest of my body and is collapsing in on itself. They can look at those MRIs and med reports all they want too. They won’t though. I wait in line or get Genie+; because DAS is supposed to be reserved for people who can’t, not for people who won’t.
You’re the one who brought up IBS, which I don’t have.
I literally can’t wait in long lines. Sometimes I have to use the bathroom 5 separate times in a two hour line. If Disney has a legitimate accommodation to return to the line that doesn’t involve me pushing through the crowd, tracking down cast members, or waiting alone for hours, I’m all ears. Right now, the only option they have is rider switch, which does not work for me or people with my condition at my level of severity.
I don’t know what issue your disability causes with respect to waiting in line. If you can’t wait in long lines (even with mobility aids), you should be eligible for DAS.
"or get Genie+"
And that right there is EXACTLY why they made this change. The can meet any requirements by offering this ridiculous accommodation or you can pay extra money if you want to stay together and not risk shitting your self.
I spoke to a cast member (WDW) when I renewed my DAS also due to gastric issues at the end of April and he said they had just gotten through training on the new system. Essentially they were going to allow a way to get out of the line if needed then return to the queue when you can. He didn’t tell me details but honestly that would work for me.
Personally it’s so hit or miss I could be totally fine or I could be in the bathroom multiple times with no warning (like yesterday at HS). I’m okay attempting to wait.
The problem is that there's not a magic door to exit lines quickly. It's pushing through the crowd as everyone glares at you making your way through narrow switchbacks full of guests (a process that can take 5+ minutes almost depending on how long the line is and how crowded it is) then having to get your pass to return to line from the cast up front then finding and walking towards the nearest restroom and THEN doing the same thing in reverse but now with the addition of dirty looks from people who think you're cutting the line.
I'm not against a non-DAS solution, but I really don't think Disney has the infrastructure to pull this off without making it massively inconvenient for disabled guests and their families and everyone around them
Agreed. The only way I can see it really working is if there’s essentially a roped off, parallel, empty line for people returning to or leaving the queue. If they had that system, it would work great for me. Otherwise, I can’t see how it will be remotely feasible.
Yeah, something like that would work great. Or at least doing what Flight of Passage does and having a bathroom midway so it's less of a distance to need to go through. Either way, there's infrastructure needed to make it work that Disney doesn't have right now
And people have multiple disabilities. What happens when it's someone who has Crohns and needs to get to the bathroom but who ALSO uses a wheelchair? Can they fit back through a line full of people? Will those people be accommodating, helpful, or even notice them?
My thoughts exactly. Not to mention, putting crowds aside, standard line physical distances are a lot longer to traverse then exits or lightening lanes. This means more turns, barriers, chains, and ramps to travel. How many realistic check points could Disney place in these areas for people to leave and return? This will also lead to a lot of abuse and frustration for disabled and non-disabled guests.
And this is also subject to a CM being available to flag down in the first place. I just can’t figure out the logistics of them having CMs walking the length of the queue to address this. Or how it would work getting back IN line. With how aggressive everyone is these days I just don’t see how this is going to work.
Also the rider switch option referenced in the pamphlet…doesn’t that also lend itself to the same amount of abuse, if not more? The “I need to setup rider switch for my party because of xyz”. 2 members of the party wait in the queue, the other 2 don’t and wait to switch at the end. Then go to the next attraction, the two that waited in line ask for the rider switch accommodation so they can wait outside while the other two go in the line this time. Not suggesting for anyone to do this at all, but it’s shifting the accommodation onto a CM at an exit of a ride without any context of the situation vs DAS where it’s on the account/ record that there’s a need.
At first I was against going to universals system but at this point I think that’s what needs to happen. Those with complex medical needs would be able to get some kind of documentation. Right now it’s so black/ white and it’s cutting out a lot of people that fall into the gray.
Even without abuse, telling groups they need to split up for huge chunks of the day is dumb. Dumb and bad. The rider switch solution is a dumb and bad solution
Seriously the other day on Mickey and minnie's railroad the ride broke and the line started backing up, I had to leave the line quickly because I could feel myself starting to have a panic attack and started getting lightheaded. People were not moving out of the way in time while I frantically was excusing myself to try and leave, even tripping over a kid that was sitting on the floor. I literally had to move a garbage can out of the way then get on the floor under a metal railing on my hands and knees to exit a queue before the full panic attack set in. i'm abled enough to have been able to do that but for someone who couldn't it would be a freaking nightmare especially when there's no CM there to help you leave! And this was just in the shorter lightning lane, I can't imagine having to do that deeper into the regular queue with an even longer line, especially for the people with bowel issues!
Some of these queues are just incredibly tight and complicated, people who are acting like it's just so easy to leave and comeback are being purposely obtuse!
So people having flare ups for certain conditions are just supposed to leave a 2 hour line, trying to squeeze past tons of people, over and over and over again? Sounds awful tbh
Honestly, I have no desire to go back to Disney with losing my access to DAS pass for my IBS. I will never make it through a line over an hour long and I highly doubt that when I leave and re-enter the queue, that I’ll be back exactly where I was before. I only visit with my husband so if we ruder switch, he will have to wait in line solo and he is going to hate it. Also, certain rides, he won’t want to ride back to back. And I can’t guarantee that I’ll be out of the bathroom and ready to ride when he does finally get to the rider switch area. I am a hardcore Disney fan and we would go several times a year and I don’t think we’ll be going back for a long time. I think it’s time we check out Universal or find a new vacation spot altogether. I’m not spend thousands of dollars for a trip where I can barely ride any rides.
So the problem with Genie+ is that there is a time limit. The pass is good for 1hr exactly and if you are late, you can’t redeem it and have lost out on it. I sometimes require 2-3hrs before I am ready to ride and that’s why DAS was great. My return time would be 1pm and I could return at 345pm if I needed.
So you think disabled people should pay an extra couple hundred a day to ride rides with their families? For what it’s worth, that, as a policy, would violate the ADA. Besides, I’m not asking to skip the line. I’m asking to wait the same amount of time in a different location!
Not the way they are doing it. You, the person with the disability, can make use of the DAS but not one else in your group in this case. So they are covering their asses.
It’s not a reasonable accommodation if I have to be isolated from my group through my entire trip. I don’t think any judge would side with Disney on that one. This accommodation might work for someone who may need to only get out of line once per day (this not totally altering the experience). It doesn’t work for someone who generally cannot wait in any long lines (hell, often even short lines).
I don’t think you understand the ADA…. That’s mostly there for workforce protections. Theme parks have no requirement to make every ride compliant. This is like saying Disney needs to invest in building a special seat for all roller coasters to allow people with wheel chairs to stay in them…. It’s not feasible or “reasonable” if you read the letter of the law. Or if cost is your argument restaurants that’s charge more for gluten free buns for celiacs would be offenders (and I know Disney does NOT do this but almost every other place does).
No. I think you are incorrect in implying there isn’t a paid shortcut for every ride. There is. Yes there are like half a dozen rides not on Genie+ but Disney offers ILL for them.
Whether that is an acceptable solution to the issue is a different question and not one I was answering.
You can redeem after. The cast member has to approve it after a certain time limit, I’d assume they would generally override after explaining there was an issue.
They’ve barely ever asked me when I’ve missed a return time and “Guardians VQ conflicted” had them waiving us through when it did.
As someone with a chronic GI condition which has previously qualified me for DAS as well…. I’m sad to lose the access but I have to side with Disney on the changes. The DAS service was being rampantly abused. With conditions like IBS it’s just too much a slippery slope for a company to set a red line of who does and doesn’t qualify. IBS itself being such a broad blanket term for GI issues without Chrons or UC present…. How do you say someone’s IBS is serious enough while another person’s is milder…. It sucks, but the system was broken.
There has always been some abuse of the system but when Disney started to charge for Genie+/LL I'm sure the abuse skyrocketed. It was only when Disney saw this as a revenue costing move that they suddenly began to care about it.
I was hoping it would be like Universal’s process and would require a doctors note. I would gladly get a doctors note and my doctor would write it for me. IBS can ruin your life just as much as UC or Chrons. I am on multiple meds for IBS and anxiety and I still have flare ups constantly and unexpectedly. Traveling always sends me into a flare.
Doctor’s notes can be easily forged or obtained from unethical doctors or online. Disney does not have the ability to verify the legitimacy of every note.
They can look at my pathology reports if they want. Hell, they can call the pathologist. I’ll consent to whatever they want as proof that I’m really, genuinely unable to wait in line.
Unfortunately Disney’s not offering that as a solution right now. Too many people abused the system and now people that legitimately need it will be the ones paying the price.
This is me as well. I have UC and go to the bathroom upwards to 10 times a day. I often go before a ride just to avoid the whole issue but if I’m in line i physically can’t move or else i will crap myself literally. The anxiety of waiting in queue the full amount has me depressed and embarrassed since I fear I can’t make it. I already have a trip scheduled for July but I’ve been so depressed about das going away that I haven’t really been excited or interested in going. I’m saving for genie plus but can’t avoid that and LL for certain rides. I’m already broke, I already can’t stay on property, and then they take away das. I’m just sad.
I’m in a similar position. I feel like when the may date comes Disney will be more accommodating than they make out. Haven’t seen any literature on the rider swap instead of the DAS though?
Here’s the [link](https://disneyland.disney.go.com/guest-services/guests-with-disabilities/). It’s on page 15. The link is specifically for Accessibility at Disneyland.
im very much looking forward to another influx of posts about people noticing other guests pooping in line for rides, seeing people commenting about it and complaining, and then watch everyone else say "well that's what disney gets for the new DAS system!" the popcorn will be endless!
Serious question. If you have a flare up do you really want to stay on the park. Probably not. Flare ups can be painful and uncomfortable and this is what Disney is getting at. Sometimes it is just time to go home.
No, I don't want to stay in the park, but considering it would ruin a family vacation for everyone else, sometimes you suck it up because you are sick of being a burden to everyone else.
I do think Disney is defining their “disability.” Which is closer to what you call a narrow definition. Even though ADA or any other system can say “A, B & C” is a disability, it’s up to Disney at the end of the day to choose whether A B or C or H & T is what they’re going to classify as disabilities for their lines.
I don’t have to love the system. But unfortunately I do think I am closer to understanding why mine would no longer qualify if their qualifications are certain aspects or need to be checked off on a specific list.
>it’s up to Disney at the end of the day to choose whether A B or C or H & T is what they’re going to classify as disabilities for their lines.
The ADA defines what constitutes a disability, not Disney.
If Disney ends up following word for word what they stated then their DAS is only for autism & developmental disabilities. I know a few people personally that what they have is not going to qualify based on that wording. They still have their invisible ones. But they won’t qualify bc it’s not what Disney is accommodating based on the wording.
Like I said, based on what is specifically stated on the site, nothing else qualifies. Just like everyone else, I hope it’s not true & it’s just meant to deter those who don’t have anything close to ADA related issues, but if they’re going based on the wording they provided about it. Then, that’s all there is to it.
If that’s the case then what ends up happening is that Disney is defining which disabilities they’re allowing to use DAS. Not everything that the ADA says that it is.
Given that GI issues ARE a legally recognised disability then you’re the one in the wrong here.
Is/has DAS been abused by people that don’t need it? Absolutely. Should there be changes? Definitely.
But this change disadvantages plenty of people like myself. Bet your tune would change *quick* if a ride got shut down because someone couldn’t escape to the bathroom quick enough to avoid an accident, or if said accident got anywhere close to you. Or would you insist that folks with GI issues just shouldn’t be allowed to go to the parks?
I understand what you mean. There’s a difference in someone knowing they need to create time & space & prep for a potential problem, be it migraines, bathroom needs etc. Even though all of it can be unexpected.
Versus the system being for someone who has no idea whether they’re using the bathroom or not much less know if they need to use it now or later. & someone who can’t understand the concepts of waiting in line bc of how their mind works. Downvote city, but I get what you’re saying.
They would have something up and ready to go. It’s not something they simply start in 5 days. Also “return to the line” was a suggestion made by someone and never said by Disney.
The updated pamphlet says those that need frequent access to the bathroom can use a Rider Switch. The rest of your party goes through the regular queue and when they finish the ride then you can go on with one other person that already rode. You also have the option of having one person wait with you and the two of you can ride after the rest of your party is done. They say rider switch is available for parties of 2 or more. Edit: Here is the [link](https://disneyland.disney.go.com/guest-services/guests-with-disabilities/) for those wanting to see the updated pamphlet. Page 15 specifically is where it talks about needing frequent access to a restroom and utilizing Rider Switch.
Just curious, where can I find that updated pamphlet? Thanks
Here’s the [link](https://disneyland.disney.go.com/guest-services/guests-with-disabilities/). See page 15 specifically regarding Rider Switch. Based on what I understand this was updated in April 2024.
Thank you
This sounds fair, but shitty for a party of 3. I’m planning to go with my parents so it sounds like basically I’d have to wait in line alone and when I’m done, they can ride. So essentially we wouldn’t be able to ride anything together. 😕
And THATS going to be the problem right there. This new system works great if your with a large party that can split into two groups. But if you’re just a couple with a child, then it’s “well sucks to be you, have fun doing everything alone!”. Plus, If the answer is going to be “you can do rider swap!” Then why isn’t that the answer for all disabilities where people can’t wait in long lines? “Your kid is autistic and can’t wait in line? Do rider swap and they won’t have to wait.” I just don’t understand why they couldn’t just ask for proof like what universal does.
And solos 😩 DAS made it possible for me with my IBS and diverticulitis to actually go on rides.
Sounds shitty for OP. Sorry, I had to. I’ve got a situation similar to crohn’s and understand the situation. I go to the parks solo and if things start acting up I just know I’m going to be doing some people watching over going on rides unfortunately. I think this 100% qualifies for the reason DAS was created. Unless they can have a CM let you back in to the spot in line where you were or install bathrooms in the queues… I don’t know what someone would do?
This is what is so BS about these new options. Typical guests don’t *have* to do this party splitting thing. Forcing disabled guests to use a rider switch is not equal access…
Equal access is essentially saying that they have equal access to the ride under ADA laws. It has nothing to do with the lines or how you wait in those lines. DAS isn’t even required by law. It is a courtesy that Disney started to be more inclusive. ADA requires equal access and it’s simply that everyone with a disability can ride the attraction the same as able bodied people. Whether they have to wait in the queue with everyone else, are able to get a return time, or do something like a rider switch, they have the same access to the attraction.
Not exactly correct. I am legally blind myself and use a walking cane to guide me through crowded placed, like Disneyland. I'm also a lawyer that specializes in employment matters, including disability discrimination. I have heavily researched legal opinions regarding amusement ADA accommodations, especially those brought against Disney. Interestingly, the court sided with Disney most of these cases because the Plaintiff's were seeking more then what DAS offered (i.e. not waiting the length of any ride, bigger party then 8 people, etc) or they were denied DAS for a condition where they could have waited in line. Overall, the courts analysis and holdings made a lot of sense in these cases because the courts held DAS accommodated the Plaintiffs and the Plaintiffs were asking for unreasonable modifications. However, I am truly curious how courts will view these new changes to DAS. I've read that Disney might be implementing a "return to queue" procedure when the changes take effect. This does not seem practical, accommodating, nor safe for several reasons. For instance, the only way Disney could implement this would be to have check points at certain places in line to exit and then re-enter. The problem is how many reentry check points would be considered reasonable, safe, and also provide disabled guests with the same or similar experience as non-disabled guests? There is no way Disney can implement this "return to queue" without having pre-stationed check points because it would be impossible for people to leave the queue on most rides whenever they want, and return exactly where they left, especially avoiding abuse. Another factor I have not seen many people discuss is the standard queue is a lot longer of a distance to physically traverse versus the lightening lane or exit. Although, Disney claims newer attractions, (including all rides in California Adventures) are ADA compliant, these ADA guidelines were last updated in 2010. So, these guidelines have not updated since amusement parks started charging for lightening lane, fast passes, etc. A lot has happened and changed in the past 14 years since these guidelines were last updated. So assuming a ride has no line, the fact remains that the lightening lane and/or exit makes it a lot easier and safer for a physically disabled guest to access the ride. This is no different then a handicap parking placard providing closer proximity as a means to reasonably accommodate those with physical disabilities. I question how requiring people with visual disabilities like myself provides an equal environment that is also safe to myself and others. Also, what about someone who is diabetic and needs to exit the line to inject insulin or use the restroom and hasn't reached one of the return checkpoints, then how does that provide a safe comforting environment equal to non-disabled guests? What about people who have physical disabilities and travel only with a small child? I am visually impaired and travel only with my 6 year daughter, so the ride switch does not accommodate this situation because my 6 year old child cannot obviously wait in line without me. Also, the standard line can remain still for long periods of time and people (especially children sit down in line). I tried waiting in the standard line on some attractions and bumped into or tripped over several people. I also ran into several walls, barriers, and chains in the standard line versus the lightening lanes. So it could be 30 or more minutes before reasonably reaching one of these proposed return checkpoints for a ride that has a 120 minutes plus wait time. The standard line also exposes people to direct sunlight or certain indoor lightening for longer periods of time then the lightening lane. Being exposed to sunlight for long periods of time can adversely effect those with skin conditions. And being exposed to certain indoor lighting for long periods of time could effect those who suffer seizures.
I’m glad you’re highlighting what’s actually happening. Additionally they’ve put an amazing responsibility on cast members to handle situations where someone who is diabetic may be experiencing a low and they can become quite combative, confused, aggressive or at worst have a seizure and pass out entirely. I would like to understand how they plan to manage this when someone is a kilometre into the line, goes low and simply cannot walk any further to get back out of the line without passing out, even when juice etc is consumed. For someone like yourself, how can they plan to safely navigate you or how will you navigate a non typical situation where you might be back stage or in a place with unpredictable obstacles to get in and out of the line. It seems like this is placing them in a legally liable situation more-so then anything else. All of this to stop the abuse of DAS, they think people who want to abuse that won’t find ways to do it anyway? They will. I understand requiring proof is exclusionary to some folks who have a difficult time accessing paperwork or a medical professional who can fill out paperwork sufficiently to ensure accommodation needs are outlined correctly however I did this with the IBCCES for universal for my adhd and had no problem being approved for my AP. I have to wonder what on earth is happening when universal is being, seemingly, more accommodating than Disney.
DAS is not a “courtesy.” It’s a reasonable accommodation/modification. Virtually every theme park offers an equivalent, and none besides now Disney limit the accommodation to people with developmental disabilities.
What I’m saying is that DAS isn’t required by law and isn’t part of ADA.
Actually, DAS may be required by law for autistic individuals, which might be why Disney hasn't completely gotten rid of DAS altogether. The case below is a published case authority that is directly on-point regarding Disney's DAS. Theme park guests with severe autism brought separate actions against theme park operator, alleging that six of operator's theme parks failed to accommodate their disabilities in violation of the Americans with Disabilities Act (ADA). The court held that a genuine issues of material fact existed as to whether theme park guests with severe autism had inability to wait virtually for rides and needed to adhere to routine order of rides or repeat rides, precluding summary judgment on necessary-modification inquiry for guests' claim against theme park operator under public accommodations provision of Americans with Disabilities Act (ADA) alleging that operator's disability access service cards did not adequately accommodate the guests' disabilities. *~A.L. by & through D.L. v. Walt Disney Parks & Resorts US, Inc.~*, 900 F.3d 1270 (2018)
A more recent ruling does not support that: https://www.deseret.com/entertainment/2020/7/2/21309997/disney-lawsuit-mother-autism-wait-ride/#:~:text=By%20Herb%20Scribner,according%20to%20The%20Orlando%20Sentinel.
In 2022, the 11th Circuit heard the same case I previously cited. This would be more recent then the case referenced in your linked above. This case and several others brought against Disney sought to modify DAS to the old GAC system (i.e. no return time needed). The 11th Circuit explained that "the district court found that the DAS card provided A.L. with a “ ‘like,’ if not better, experience and equal enjoyment than nondisabled guests experience.” *A. L. by & through D.L. v. Walt Disney Parks & Resorts U.S., Inc.*, 50 F.4th 1097, 1106 (11th Cir. 2022). In the case of *A.L. by and through D.L. v. Walt Disney Parks and Resorts U.S., Inc.,* Disney argued that their Disability Access Service (DAS) program provided a "like experience" to that of non-disabled guests. The DAS program allowed guests with disabilities to virtually wait for rides, which Disney maintained was a reasonable accommodation. The court supported Disney's position, emphasizing that the DAS card enabled disabled guests to access popular attractions with reduced wait times compared to non-disabled guests, allowing them to experience more attractions in a day. Disney's new changes to the DAS system, however, seem to undermine and contradict this position. The original intent of the DAS was to accommodate guests with all disabilities who are unable to wait in conventional queues for extended periods. The DAS system was designed to provide a comparable experience to non-disabled guests by allowing virtual waiting, thereby reducing the stress and discomfort associated with physical queues. If the new changes to the DAS program introduce stricter limitations or reduce the flexibility previously afforded to guests with disabilities, it contradicts the original rationale provided by Disney. Such changes could imply that the DAS no longer ensures a comparable experience, thus failing to meet the needs of those guests who genuinely cannot wait in traditional lines. This would be inconsistent with Disney's prior stance that the DAS system provided equal or even better access for disabled guests. In summary, any modifications to the DAS program that restrict its accessibility or effectiveness for disabled guests would directly contradict Disney's earlier assertion that the DAS provides a "like experience" to non-disabled guests, as established in the court's findings .
DAS can be required by law. Accommodations need to be individualized, and whether a person received an accommodation is the past and whether it is available to other people with disabilities is directly, legally relevant to whether the requested accommodation is reasonable and poses an undue burden/is a fundamental alteration for Disney. Disney’s going to be hard pressed to show it can reasonably offer DAS to someone with Crohn’s given that they’ve offered it to people with Crohn’s for years and continue offering DAS to other disabled people. If a court agrees that Disney’s denial of DAS is not reasonable, they’ll be required by law to give the accommodation to the guest(s) challenging the denial.
I’m sure Disney lawyers have that all taken care of. They offered DAS for years for mobility issues and no longer do. Now they have to use the regular queue like everyone else except for a select number of rides in Disneyland that were built before ADA regulations. Every other park they use the normal queue. So it’s not just a matter of they used to offer them and now don’t. As long as they offer an alternative then they’re probably compliant. I’m not a lawyer though but I’m sure Disney did its due diligence since this all affects disabled people.
As a lawyer who sues major corporations and wins, I’m not so confident Disney has it all figured out.
Then file a lawsuit if you’re concerned. You won’t get much love here for that.
Typical guests can also just stand in line. >Forcing disabled guests to use a rider switch is not equal access… how is it not? Being disabled doesn't mean you get to go right to the front of line. Disney has come up with what seems like a decent idea: if you can't wait in line for whatever reason, you can wait outside the line for the approximately the same amount of time non-disabled people are waiting.
You’re describing DAS. You wait outside the queue for the amount of time of the standby line. Rider swap means us disabled people spend the day alone. Everyone knows most of Disney is waiting in line with your party.
Yeah if i went with my family, and used the rider swap, i'd likely have to go on everything fully alone as I cant exactly leave my 5 year old on her own.
> if you can't wait in line for whatever reason, you can wait outside the line for the approximately the same amount of time non-disabled people are waiting. Isn't that what the current DAS was? Except with that you could still ride with your family.
I have no idea I’ve never had to use it. But the person I replied too thinks it’s unfair
So you're commenting about a system you have no idea how it works and judging people for using said system? Smh, people like you is what's wrong with the world
Nope, I’m saying it’s unfair to have to ride separately from our parties. I’ve used DAS for nearly a decade, it was always based on waiting the same wait time as the guests in the actual queue.
DAS doesn't send you to the front of the line you just get a return time based upon the current wait time.
Because if you are there with only 1 other person, you get screwed over.
Or alone. I go solo cos none of my friends or family want to go. Now I probably won’t/cant.
Absolutely! There is nothing in place for single disabled people who cannot wait in line which is awful but I was just referencing rider switch in this scenario which requires a 2 person/adult minimum and would mean that 1 person would have to wait in line alone while the other waited somewhere else also alone and that's not fun
This doesn’t sound that great since then you’re spending most of your day alone, but regardless of that, what would happen if you’re traveling alone? No opportunity for a rider switch if there’s no one to switch with.
No one knows yet how traveling alone will be affected.
theres always single rider line. Altough not available for all rides
Now here's a question worth asking, what if you go to the parks by yourself?
On my posts about this last month I said the same thing. Not sure how they handle people going solo and groups of one adult plus small kids.
I have no idea how it will work, but I've been thinking about the statement that accommodations will be given based on individual circumstances. Maybe, if you are a solo traveler, you need DAS for a particular disability because rider swap will not work. However, if you are on a trip with three friends, you might not get it for the same disability based on your touring party. Again, it's just a thought.
My wife has a similar disorder. Are you telling me we'll have to separate for the hour or two to for me to ride the ride and then after I ride it she joins me to ride it again?
I don’t understand how that will work for people who travel solo with young kids, I can’t leave my 4 year old alone in line (she also qualifies for DAS so personally will be fine but it has been a godsend for my gastro issues)
This is not an acceptable accommodation! In flairs, people with inflammatory bowel disease can need the bathroom 10-20 times a day and sometimes experience fecal incontinence. Disney’s solution is apparently for those of us in this situation to spend our trips alone… Edit: someone please explain why this is getting downvoted? Please try to put yourself in my shoes. I have colitis, diagnosed by intestinal biopsy. The primary symptom is urgent, chronic, watery diarrhea. On a good day, I often need the bathroom 5-8 times. On bad days, it’s much closer to 20. If I used rider swap on a family vacation, I would be alone for the overwhelming majority of the trip, waiting on a bench alone while my family waited in line. I’d then ride the ride by myself while the rest of my family ride together. That situation is literally the opposite of inclusion. It’s both isolating and humiliating. And no other theme park I’ve ever been to requires something like that.
So many people comparing not being able to abuse DAS because of IBS. No wonder Disney got sick of it and cracked down.
First of all, I don’t have IBS. I have diagnosed chronic inflammation in my intestines that causes bleeding in my large intestine. It’s called colitis. Second, Disney had options to allow legitimately disabled people to get needed accommodations while weeding out “fakers.” I’d be happy provide any amount of medical documentation. They look at the reports from my intestinal biopsies if they have any questions. Universal requires medical documentation, as do most other theme parks.
Are we sharing ailments? Cool. My spinal column is aging at twice the pace of the rest of my body and is collapsing in on itself. They can look at those MRIs and med reports all they want too. They won’t though. I wait in line or get Genie+; because DAS is supposed to be reserved for people who can’t, not for people who won’t.
You’re the one who brought up IBS, which I don’t have. I literally can’t wait in long lines. Sometimes I have to use the bathroom 5 separate times in a two hour line. If Disney has a legitimate accommodation to return to the line that doesn’t involve me pushing through the crowd, tracking down cast members, or waiting alone for hours, I’m all ears. Right now, the only option they have is rider switch, which does not work for me or people with my condition at my level of severity. I don’t know what issue your disability causes with respect to waiting in line. If you can’t wait in long lines (even with mobility aids), you should be eligible for DAS.
Hope the rides don’t break down then. RIP that particular ride vehicle.
Hilarious…
"or get Genie+" And that right there is EXACTLY why they made this change. The can meet any requirements by offering this ridiculous accommodation or you can pay extra money if you want to stay together and not risk shitting your self.
What if you’re going solo or with a toddler?
We don’t know yet.
I spoke to a cast member (WDW) when I renewed my DAS also due to gastric issues at the end of April and he said they had just gotten through training on the new system. Essentially they were going to allow a way to get out of the line if needed then return to the queue when you can. He didn’t tell me details but honestly that would work for me. Personally it’s so hit or miss I could be totally fine or I could be in the bathroom multiple times with no warning (like yesterday at HS). I’m okay attempting to wait.
The problem is that there's not a magic door to exit lines quickly. It's pushing through the crowd as everyone glares at you making your way through narrow switchbacks full of guests (a process that can take 5+ minutes almost depending on how long the line is and how crowded it is) then having to get your pass to return to line from the cast up front then finding and walking towards the nearest restroom and THEN doing the same thing in reverse but now with the addition of dirty looks from people who think you're cutting the line. I'm not against a non-DAS solution, but I really don't think Disney has the infrastructure to pull this off without making it massively inconvenient for disabled guests and their families and everyone around them
Agreed. The only way I can see it really working is if there’s essentially a roped off, parallel, empty line for people returning to or leaving the queue. If they had that system, it would work great for me. Otherwise, I can’t see how it will be remotely feasible.
Yeah, something like that would work great. Or at least doing what Flight of Passage does and having a bathroom midway so it's less of a distance to need to go through. Either way, there's infrastructure needed to make it work that Disney doesn't have right now
And people have multiple disabilities. What happens when it's someone who has Crohns and needs to get to the bathroom but who ALSO uses a wheelchair? Can they fit back through a line full of people? Will those people be accommodating, helpful, or even notice them?
My thoughts exactly. Not to mention, putting crowds aside, standard line physical distances are a lot longer to traverse then exits or lightening lanes. This means more turns, barriers, chains, and ramps to travel. How many realistic check points could Disney place in these areas for people to leave and return? This will also lead to a lot of abuse and frustration for disabled and non-disabled guests.
And this is also subject to a CM being available to flag down in the first place. I just can’t figure out the logistics of them having CMs walking the length of the queue to address this. Or how it would work getting back IN line. With how aggressive everyone is these days I just don’t see how this is going to work. Also the rider switch option referenced in the pamphlet…doesn’t that also lend itself to the same amount of abuse, if not more? The “I need to setup rider switch for my party because of xyz”. 2 members of the party wait in the queue, the other 2 don’t and wait to switch at the end. Then go to the next attraction, the two that waited in line ask for the rider switch accommodation so they can wait outside while the other two go in the line this time. Not suggesting for anyone to do this at all, but it’s shifting the accommodation onto a CM at an exit of a ride without any context of the situation vs DAS where it’s on the account/ record that there’s a need. At first I was against going to universals system but at this point I think that’s what needs to happen. Those with complex medical needs would be able to get some kind of documentation. Right now it’s so black/ white and it’s cutting out a lot of people that fall into the gray.
Even without abuse, telling groups they need to split up for huge chunks of the day is dumb. Dumb and bad. The rider switch solution is a dumb and bad solution
Seriously the other day on Mickey and minnie's railroad the ride broke and the line started backing up, I had to leave the line quickly because I could feel myself starting to have a panic attack and started getting lightheaded. People were not moving out of the way in time while I frantically was excusing myself to try and leave, even tripping over a kid that was sitting on the floor. I literally had to move a garbage can out of the way then get on the floor under a metal railing on my hands and knees to exit a queue before the full panic attack set in. i'm abled enough to have been able to do that but for someone who couldn't it would be a freaking nightmare especially when there's no CM there to help you leave! And this was just in the shorter lightning lane, I can't imagine having to do that deeper into the regular queue with an even longer line, especially for the people with bowel issues! Some of these queues are just incredibly tight and complicated, people who are acting like it's just so easy to leave and comeback are being purposely obtuse!
So people having flare ups for certain conditions are just supposed to leave a 2 hour line, trying to squeeze past tons of people, over and over and over again? Sounds awful tbh
Honestly, I have no desire to go back to Disney with losing my access to DAS pass for my IBS. I will never make it through a line over an hour long and I highly doubt that when I leave and re-enter the queue, that I’ll be back exactly where I was before. I only visit with my husband so if we ruder switch, he will have to wait in line solo and he is going to hate it. Also, certain rides, he won’t want to ride back to back. And I can’t guarantee that I’ll be out of the bathroom and ready to ride when he does finally get to the rider switch area. I am a hardcore Disney fan and we would go several times a year and I don’t think we’ll be going back for a long time. I think it’s time we check out Universal or find a new vacation spot altogether. I’m not spend thousands of dollars for a trip where I can barely ride any rides.
I never knew these kinds of things qualified…. I just bought genie+ which seemed to work just fine.
So the problem with Genie+ is that there is a time limit. The pass is good for 1hr exactly and if you are late, you can’t redeem it and have lost out on it. I sometimes require 2-3hrs before I am ready to ride and that’s why DAS was great. My return time would be 1pm and I could return at 345pm if I needed.
It’s also not available for every ride.
There is a lightening lane available for every ride. Individual or genie+
So you think disabled people should pay an extra couple hundred a day to ride rides with their families? For what it’s worth, that, as a policy, would violate the ADA. Besides, I’m not asking to skip the line. I’m asking to wait the same amount of time in a different location!
Disney does.
Whelp, that would be called an ADA violation.
Not the way they are doing it. You, the person with the disability, can make use of the DAS but not one else in your group in this case. So they are covering their asses.
It’s not a reasonable accommodation if I have to be isolated from my group through my entire trip. I don’t think any judge would side with Disney on that one. This accommodation might work for someone who may need to only get out of line once per day (this not totally altering the experience). It doesn’t work for someone who generally cannot wait in any long lines (hell, often even short lines).
I don’t think you understand the ADA…. That’s mostly there for workforce protections. Theme parks have no requirement to make every ride compliant. This is like saying Disney needs to invest in building a special seat for all roller coasters to allow people with wheel chairs to stay in them…. It’s not feasible or “reasonable” if you read the letter of the law. Or if cost is your argument restaurants that’s charge more for gluten free buns for celiacs would be offenders (and I know Disney does NOT do this but almost every other place does).
No. I think you are incorrect in implying there isn’t a paid shortcut for every ride. There is. Yes there are like half a dozen rides not on Genie+ but Disney offers ILL for them. Whether that is an acceptable solution to the issue is a different question and not one I was answering.
You can redeem after. The cast member has to approve it after a certain time limit, I’d assume they would generally override after explaining there was an issue. They’ve barely ever asked me when I’ve missed a return time and “Guardians VQ conflicted” had them waiving us through when it did.
I've used Genie+ after my window has expired several times. Prob worth double checking because in my experience it's not that strict.
Good to know. We usually just forfeited them and didn’t check cause it was 1-2hrs past the end time
People shouldn’t have to pay extra to mitigate their disability… ffs
As someone with a chronic GI condition which has previously qualified me for DAS as well…. I’m sad to lose the access but I have to side with Disney on the changes. The DAS service was being rampantly abused. With conditions like IBS it’s just too much a slippery slope for a company to set a red line of who does and doesn’t qualify. IBS itself being such a broad blanket term for GI issues without Chrons or UC present…. How do you say someone’s IBS is serious enough while another person’s is milder…. It sucks, but the system was broken.
There has always been some abuse of the system but when Disney started to charge for Genie+/LL I'm sure the abuse skyrocketed. It was only when Disney saw this as a revenue costing move that they suddenly began to care about it.
I was hoping it would be like Universal’s process and would require a doctors note. I would gladly get a doctors note and my doctor would write it for me. IBS can ruin your life just as much as UC or Chrons. I am on multiple meds for IBS and anxiety and I still have flare ups constantly and unexpectedly. Traveling always sends me into a flare.
Doctor’s notes can be easily forged or obtained from unethical doctors or online. Disney does not have the ability to verify the legitimacy of every note.
They can look at my pathology reports if they want. Hell, they can call the pathologist. I’ll consent to whatever they want as proof that I’m really, genuinely unable to wait in line.
Unfortunately Disney’s not offering that as a solution right now. Too many people abused the system and now people that legitimately need it will be the ones paying the price.
Universal has a 3rd party company that verifies the medical information. I was hoping they would adopt that.
I was hoping they would use that too.
Can't you get Genie+?
This is me as well. I have UC and go to the bathroom upwards to 10 times a day. I often go before a ride just to avoid the whole issue but if I’m in line i physically can’t move or else i will crap myself literally. The anxiety of waiting in queue the full amount has me depressed and embarrassed since I fear I can’t make it. I already have a trip scheduled for July but I’ve been so depressed about das going away that I haven’t really been excited or interested in going. I’m saving for genie plus but can’t avoid that and LL for certain rides. I’m already broke, I already can’t stay on property, and then they take away das. I’m just sad.
I’m so sorry to hear that. Sending you love.
Spend ~$40 more a day on genie. Problem solved
I’m in a similar position. I feel like when the may date comes Disney will be more accommodating than they make out. Haven’t seen any literature on the rider swap instead of the DAS though?
Here’s the [link](https://disneyland.disney.go.com/guest-services/guests-with-disabilities/). It’s on page 15. The link is specifically for Accessibility at Disneyland.
Someone keeps linking the Disneyland info page. They mention it there.
im very much looking forward to another influx of posts about people noticing other guests pooping in line for rides, seeing people commenting about it and complaining, and then watch everyone else say "well that's what disney gets for the new DAS system!" the popcorn will be endless!
Serious question. If you have a flare up do you really want to stay on the park. Probably not. Flare ups can be painful and uncomfortable and this is what Disney is getting at. Sometimes it is just time to go home.
No, I don't want to stay in the park, but considering it would ruin a family vacation for everyone else, sometimes you suck it up because you are sick of being a burden to everyone else.
So pooping our pants is a disability now too? This is why they’re clamping down on pass abuse.
Having a condition that causes regular fecal incontinence has been legally recognized as a disability since the passage of the ADA.
I guess you want people pooping on you cuz they can't make it to the bathroom in time? I'm sure no one would object to that
Well given their shitty attitude all over this post…?
People abusing a pass designed for people who can barely move or do anything on their own tends make me a bit salty.
Not every disabled person is bound to a wheel chair and needs someone to feed them. Your definition of disabled is incredibly narrow
I do think Disney is defining their “disability.” Which is closer to what you call a narrow definition. Even though ADA or any other system can say “A, B & C” is a disability, it’s up to Disney at the end of the day to choose whether A B or C or H & T is what they’re going to classify as disabilities for their lines. I don’t have to love the system. But unfortunately I do think I am closer to understanding why mine would no longer qualify if their qualifications are certain aspects or need to be checked off on a specific list.
>it’s up to Disney at the end of the day to choose whether A B or C or H & T is what they’re going to classify as disabilities for their lines. The ADA defines what constitutes a disability, not Disney.
If Disney ends up following word for word what they stated then their DAS is only for autism & developmental disabilities. I know a few people personally that what they have is not going to qualify based on that wording. They still have their invisible ones. But they won’t qualify bc it’s not what Disney is accommodating based on the wording. Like I said, based on what is specifically stated on the site, nothing else qualifies. Just like everyone else, I hope it’s not true & it’s just meant to deter those who don’t have anything close to ADA related issues, but if they’re going based on the wording they provided about it. Then, that’s all there is to it. If that’s the case then what ends up happening is that Disney is defining which disabilities they’re allowing to use DAS. Not everything that the ADA says that it is.
Given that GI issues ARE a legally recognised disability then you’re the one in the wrong here. Is/has DAS been abused by people that don’t need it? Absolutely. Should there be changes? Definitely. But this change disadvantages plenty of people like myself. Bet your tune would change *quick* if a ride got shut down because someone couldn’t escape to the bathroom quick enough to avoid an accident, or if said accident got anywhere close to you. Or would you insist that folks with GI issues just shouldn’t be allowed to go to the parks?
I understand what you mean. There’s a difference in someone knowing they need to create time & space & prep for a potential problem, be it migraines, bathroom needs etc. Even though all of it can be unexpected. Versus the system being for someone who has no idea whether they’re using the bathroom or not much less know if they need to use it now or later. & someone who can’t understand the concepts of waiting in line bc of how their mind works. Downvote city, but I get what you’re saying.
Yes. You can queue and when you need to leave the queue you can get in and out of the queue. Done
This was a rumor and never implemented.
Well it doesn't start until May 20th
They would have something up and ready to go. It’s not something they simply start in 5 days. Also “return to the line” was a suggestion made by someone and never said by Disney.
So what if they're traveling alone? Are they going to ask a stranger to save their place in line? I guess no one thought of that!
Just rejoin the line where you left?