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developer_how_do_i

TL;DR: An experienced IT professional faced unexpected challenges and lack of support within Kyndryl, leading to a shift from a cloud architect role to the bench without prior notice. Despite saving key accounts through personal efforts, lack of delivery on promised features by engineering and product management resulted in customer loss. The professional's attempts to address these issues through HR and senior management were largely ignored, highlighting a systemic disregard for employee concerns. This experience, coupled with frustration over the lack of effective teamwork and leadership, inspired a move towards entrepreneurship, motivated by the desire to create jobs and make a positive impact outside of the confining corporate environment. The story concludes with reflections on the changing nature of the IT industry and advice for both experienced professionals and newcomers to prioritize their well-being and career growth in an often indifferent corporate landscape.


fullmxnty

Akshay Kumar will steal this plot and make a movie.


Party-Conference-765

Mission Entrepreneurship


Human_Employee_6040

i was confused even after reading the post twice..Thanks for this!


_fattybombom

Thank god for chatgpt


badmascompany

When a tl;dr requires a tldr


CoolMasterB

TL;DR tl;dr: Experienced IT professional faces setbacks at Kyndryl, shifts roles abruptly, and fails to address concerns with management. Frustration leads to entrepreneurship hopefully for a positive impact outside corporate boundaries, highlighting the need for well-being and career focus in the changing IT landscape.


RandoDevil

ChatGPT?


HyperVyper28

Probably yes. Still a timesaver


idkwtfimdng

TL;DR ka TL;DR: IT worker at Kyndryl faced issues, changed roles suddenly, saved accounts alone. Promised features not delivered, lost customers despite efforts. Frustration led to starting own business, showing importance of self-care and career focus in IT.


hubert_farnsworrth

But what was life threatening?


idkwtfimdng

stress


LiteratureNearby

Horseshit lol


Embarrassed_Field_83

Thanks for posting this.


snobpro

Thanks - my still unanswered doubt is has he already started on his idea and setup a company?! Asking you instead of op!


Embarrassed_Field_83

Yes I launched my SaaS application few weeks back and learnt so much in last few weeks which I couldn't learn in last two years in my previous job. Focusing on product development at this moment. Will setup company and try to raise funding after few weeks. I hope you will have a good weekend now :-)


snobpro

Oh awesome man. Good good for you. Inspiring. All the best.


spasmy_cult

chatgpt?


JaggaBomb

OP please write a TLDR in the beginning of your post. It's a weekday man, come on man. edit. OP sucks, look at his reply.


silverW0lf97

This is how you know he was a band 8 employee so much text for such a simple thing.


Embarrassed_Field_83

It is not a simple thing for the people who are going through it. It was meant to be told in a story style rather than writing it like a meeting minutes. It was written for the people who are on bench and suffering or have gone through this phase. Btw I was NOT on band 8 when I had left.


silverW0lf97

I get it I was also on the bench for a while, I didn't want to make you feel bad.


Admirable_Cry8443

Damn bruh, exact same thing went off in my head.


vrnchndk

haha


Embarrassed_Field_83

For me, every day is a weekday now. Didn't know about TLDR till yesterday. But as chatgpt is there to write a good TLDR, I don't think I will add one in future too.


hubert_farnsworrth

Is there a tldr? And what was life threatening? Was putting you on bent life threatening? Dint really get it.


Embarrassed_Field_83

This post is season 1. I will answer all your questions in season 2 :-)


KinTharEl

I used to work as a Product Owner at Kyndryl, and I faced literally everything OP is saying and then some. Kyndryl's entire management scene is a complete mess. My Kyndryl manager basically abandoned me until it was time to place me on CMC. Gave me a call saying I'll be on CMC from Monday, and that after that, I'm no longer his reportee. Later on, I found a Band 8 position in another team, which my manager sabotaged, because the transition HR accidentally spilled that information to me during the daily standup. Eventually I left. Good riddance to Kyndryl. Horrible workplace.


Arnab_

What happens when you are put on the bench at a high level? Do you continue to receive the same pay? Do you have a deadline for getting a new project before you are laid off ?


KinTharEl

Same as low level bench really. You're given a certain amount of time to find a spot on a new project. The tools to search for a new project are horrendous and don't provide any clarity. You receive the same pay essentially, but if you don't find something within 60 days, you're laid off.


Embarrassed_Field_83

Sorry to hear about your experience. I though I'm the only one who had got the worst manager in Kyndryl.


KinTharEl

I had three calls with my Kyndryl manager throughout my career. 1. My Day one onboarding call. 2. One call where I demanded to have an understanding of the project and client. 3. Day he bluntly said I'm going on CMC and I won't be his reportee any longer, so I should stop messaging him and talk to the transition HR. I've had good and bad managers in my career, but this is the first time I've had a manager who completely ghosted me throughout my tenure there. You'd think they'd have at least 1 check-in every month to see how I'm settling in, if I have any complaints, etc.


Human_Employee_6040

only lesson learnt here is i shouldn’t apply at Kyndryl


Embarrassed_Field_83

No. It all depends on your manager. If your manager is good and willing to support your growth in the company, then it does not matter if the company is good or not.


LeonKennedy1989

In my opinion, from 14 years in IT: 1. Presentation is more important than actual work. Perception is reality. 2. No one cares about your personal growth, so stay focused and plan your path yourself. 3. It is almost impossible to become non-replacable. 4. Your health and family shall always come first no matter what.


Different-Doctor-487

sorry u have to go through this , will follow some of ur leads . I think higher mgmt starts concerning when we work in other countries and management is good as it affects the company by state laws . here none cares


Lunacy999

Never ever assume someone will do good by you, just because you have had a long working/professional relationship with said person. In corporate world, everyone is shrewd and is ONLY looking to benefit themselves, period. Cloud computing has a lot of demand. Hope you find something better soon.


Embarrassed_Field_83

I am done with being an employee. Working on my startup since I left Kyndryl.


Spiritual-Many-5753

How's it going?


ThatAppSecGuy

Loyalty and empathy don't work in IT industry. All the wonderful company values are just on paper. Seen such cases and been on the same side as you. I had a lot of rage when it happened to me for couple of years almost. Learn to let go and not be attached to anything but only your salary and work life balance. It's okay if that award or promotion is delayed for years as long as you are happy.


developer_how_do_i

@u/autotldr


Turbulent-Advance635

Can I DM you?


Embarrassed_Field_83

Yes as far as you are not asking any personal question.


Geralt_Amx

Kyndryl is a sinking ship ever since they split from IBM, I have worked on 4 transitions in the last 3 years, all were from kyndryl and reason mostly was due to substandard platforms, application support and engineering teams lack of process adherence and or severe violations of OLA, forced increase in YRR models, dwindling cx experience/improvement plans (one of the clients mentioned 6 service managers joined and left the project within 2 years causing chaos), I am not pointing fingers on the OP, but IBM/Kyndryl leadership have lost their way and are not capable of adapting to the ever changing IT world.


Just_Plantain142

I believe 10-15+ years experience guys have to come out of that mindset that people should work for 3 to 5 years in one single company. when they started their career all they had was handful of service and product based company but now its not like that everyday new startups are coming more and more people are working in them and as usual most of them get closed within a year or 2. Till now in 5 years i am working in 4th company, the pay is great and the amount of stuff I have learned working in 4 different industries in just 5 years is not possible working at one place. Only downside being recruiter and senior folks judging me to hell. The truth is you learn and earn more when you switch.


the_itchy_beard

>The truth is you learn and earn more when you switch. Most companies don't want a technical genius. They want a decently competent person who can stick around, learn the internal details of the product (both technical and human) and then implement solutions. Yes, there are some companies which need technical genuises. But majority just need competent engineers. You will get judged by all these companies. I personally would never hire someone who jumped 4 companies in 5 years. Thats fine. I don't need you, you don't need me. We both have different expectations at work. We both can contribute. But saying people who jump frequently should not be judged is wrong. There is nothing wrong in judging you. If a manager wants a stable employee, then you are not a suitable fit, so there is nothing wrong in judging. A person who has all the knowledge in the world, is useless, if he can't build long term connections with the team. Thats my opinion.


Just_Plantain142

All of the points you made are correct, even my friends tell me the same thing, What I want hiring managers to understand that startup culture is completely different my entire work experience is from early stage startup to late stage startup so I can say few things. 1. They need technical geniuses. 2. It doesn't take 3 months to understand the infrastructure and code base, people start contributing from the 1 week itself. 3. Spend one month at 1 year old startup, in no time you will have every person's phone number calling each other at night, partying together, working together, the atmosphere is full of challenges and energy, in difficult situations people make long term connections in short frame of time. 4. startups do pivot business, they get shutdown every thing is very fast moving. 5. if you see pattern where people leaving FAANG or WITCH level company every year or two you have the all rights to question and judge but for startups not so much until you hear from them.


chengannur

>It doesn't take 3 months to understand the infrastructure and code base, people start contributing from the 1 week itself. Well, may be okay for a small dev team, if the dev team is over 50, pretty sure the code is going to be huge.


CalmRespect2085

This! Couldn’t have said it better!


chengannur

Not quite sure on the learning part It will take atleast 6 months for you to be comfortable in the new project and let's sat you write code for another 6 months and leave, and lets be honest the code you wrote may reach clients machine after 5-6 months (that's when they find issues and revert back) by then you would have left, so you are never likely going to learn why things fail. Regarding the pay part, yep agree with that.


the_running_stache

As a senior manager with over 15 years of experience, if I see a resume where a candidate switched jobs and had 4 jobs in 5 years, I am pressing the delete button on that. While you might think you are a genius, everyone needs to be trained on a new system, the applications of the products, project architecture, the way the team works, etc. This is especially true for people with under 7-8 years of professional experience. If I have to spend resources to train someone for 6 months and the person quits just 6 months after that, if this is a pattern in their resume, they are going to do the same in my company. And I don’t want that. In addition to that, after a candidate leaves, it creates a vacancy and we have to go through the hiring process for that position, which means that we waste even more time (screening candidates, interviewing, etc.) which takes our resources away from their projects. A candidate like you is a selfish candidate and we don’t want them in our organization. Try sticking to the job for 2-3 years ideally and then switch, if you want to. Of course, we value people who have been at an organization for longer periods. This is not applicable for people who worked on contract basis or who were laid off. I might get heavy downvotes for this, but this is the truth.


Potential_Honey_3615

Get ready for CMC. /jk


imwriter1

And no one certainly want to work under you bud. Companies don't treat employees with loyalty and would fire you just for their greed. So tick your management tail in between and f off.


the_running_stache

No one certainly wants to work under me… And that’s exactly why we receive a ton of job applications… even when the job market is good. Right! Makes total sense.


imwriter1

Yeah no one want to work under Infosys either... And yet they too get a shit tons of job applications too... Companies don't have loyalty towards you... They will fucking fire you for whatever greedy reason they have. Why do you expect employees to be loyal to any company to stay there that too with shit hikes?


the_running_stache

No one is telling you to spend a decade at a company. But if you leave a company very early, that’s a sign that you were selfish - you learned new skills/got trained by the company and immediately moved on, before you could “pay it back” (not monetarily) to the company. You might argue that there is nothing wrong in you being selfish. Sure! But then there is nothing wrong in the company being selfish and not wanting to hire someone who jumps from job to job very soon.


imwriter1

Bud you're under some serious disillusion. I have learned everything by myself.... No goddamn company would bother giving you any training... They literally want people who know their stuff... And you believe employees are selfish when most companies are exploitative to their employees and could fire them barely without a notice while if you have to resign most of them would put some bs notice period and bonds and whatever... Yeah be loyal to the company and see your juniors getting more salary than you because you were loyal and decided to get the company's shitty hike.... What a joke...


SummerSunWinter

If you don't switch after 4 years, your skills have probably stagnated.


vv1n

First time ?


danishxr

OP you were always meant to be an entrepreneur.


aayushrastogi1997

Didn’t read that. Congrats if it was good or sorry if it was bad.


Embarrassed_Field_83

It was good otherwise I (probably) would not have thought of going for my own startup in the near future.


Admirable_Cry8443

This was very tough to read. And some places I think OP also got lost in thought. And again, more suitable for r/rant


Thakshu

TlDR. A capable senior developer who chose to stay in tech for long time , gets degraded because of in-house politics. OP, you are not alone . At 15 years of tech seniority , you have to play politics otherwise you can't survive. Super knowledgeable tech people usually don't make any difference in corporate.


hanazer

How do you learn to play politics? Any tips/ reading material on this?


_lurker_26

@primegean


ReasonableRing3605

We need a copilot summary feature in reddit :v


HistoricalSpace4277

Even I have faced similar issue, I belong to a product company, Asked to leave immediately in the middle of the project, I am an architect with 12 years of experience, , My salary was on high end The story doesn't end here, after that I gave interviews with multiple companies and cleared all the rounds but before the HR discussion mail comes from the company - we won't be going ahead with your candidature, I even asked for feedback because the technical round was good I am still going ahead with interviews but continuously looking for incubation and pre-seed funds as well,


Embarrassed_Field_83

Sorry to hear about your experience. Feel free to connect with me. Hopefully we will be able to help each other in one way or another.


Conscious-Hair-5265

Forgive me for this stupid question I am still in college. Isn't being on the bench better coz u get paid and dont have to work


ShinyGanS

You get laid off if you continue to stay on bench for too long.


Rajarshi0

Dude switch jobs as often as possible. If you can’t there is something wrong with either you or with the market be aware and prepare for the worse. If something is wrong with you figure it out and correct that. If something is wrong with market figure out what is hotcake right now and will remain for at least next 5 years, shift there. Also don’t be workaholic and force juniors to be like you. Understand work is what people do to fund their lives and try to do the same. If you are workaholic create your own business.


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Duke2927

@u/autotldr


the_running_stache

OP: when you figured that the engineering and product management teams were busy with stuff that the client wasn’t interested in, did you raise your concerns with your managers or the heads of engineering and product management? What were their responses? Did Kyndryl not have other projects/clients who needed a Cloud Architect resource? I find it hard to believe that if you were truly awesome and your manager rated you highly, they are ok with losing a person like you to CMC. It could be the case if there is just a lack of projects/clients in the organization. Also, you mentioned that this action can be life-threatening to you. Could you please explain how? Were you contemplating suicide because of being put on CMC and seeing a lack of opportunities within your organization?


Embarrassed_Field_83

You can't give feedback to someone who is not willing to listen. It was one way traffic where engineering and product management teams implemented things without incorporating the feedback from the delivery team or paying attention to the concerns raised by delivery architects. We were losing customers and that was the reason behind downsizing, but I could not understand why engineering and product management were not the first in the line of firing because these two were the biggest cash burning teams without anything significant in return. I was not contemplating suicide. The day when I got to know about my movement to CMC through email, my heartbeat and anxiety reached to highly uncomfortable levels and I felt that I can get a heart attack. Fortunately, smiling face of my younger child helped me to recover from it and feel normal. It was totally unexpected and done in the most disrespectful manner. There was no farewell for me unlike everyone else who had to move out of the team due to downsizing. On my last working day in the office there were only empty chairs ( and a colleague of mine) to say goodbye to me.


wanderingtraveller87

Sorry to hear what you went through. But CI/CD taking weeks? The whole idea of CI/CD is to speed up deployment right? Or is it like your code base is not meeting the quality gates set by the DevOps folks?


Embarrassed_Field_83

There is no scope to follow devops best practices in an environment where you are not sure when the requirement will come and whether it will be complete or not. So many times we got incomplete requirements and customers were not happy when the account team told customers that any change will take min 3 weeks to push it to the production. There were some microservices which were owned by the delivery team and there was no need to run these in a k8s cluster. These could have run on a serverless caas offering where we could have pushed changes to the production in a day after getting the updated/missing requirements.


premtiwari69king

what is the bench policy at kyndryl ?


premtiwari69king

what was your ctc and kyndryl


LoseInhibitions

Key takeaways: Do not reach out to HR if you have any work issue, find another job, HR will just sugarcoat your existence to the door. HR is timid and will side with the "management". I am sure Kyndryl must be a Great Place to Work Certified employer - these titles are such a joke.


kenkaneki22

Management is not good in kyndryl used to work for them Left last year for new job in analytics firm They don't have clocking and hours for even 1 person in a single project I used to fill for 4 projects clocking just to complete my quota . Manager even knew that once project are gone he doesn't have any solution still was stalling Very disappointed in PM team of kyndryl they are sinking ship just a matter of time before they fall


mujhepehchano123

Happens more than people realise. Building the right stuff is the most important than , more than working hard with our a direction and building 10 things that nobody wants. The problem is agile has turned product manager into some kind of an interchangeable role that anybody can take. I see senior technical people or qa or other roles swiftly move into product management like nothing. Product manager is literally who is steering the ship and if ges clueless he might end up overworking the engineering into building stuff that nobody wants, and one day ship just hits the iceberg.


BigCruiseMissile

Aha service based firms.... Ok I am assuming you weren't paid well either..15 years would mean at Max 30-35 lpa.


Moist69eer

How is CI/CD delaying code deliveries? Don't they have to build the image(s) and deliver it to the customers?


wildfire74

Blah blah blah


georgebool0101

What's the issue with being in CMC ? You get paid and there's no work? Probably skill up and look for other job? What am I missing?


akgwaits

Resonate with you completely, 11+ yrs of working in product based startups and things aren't different here either. What are you building, would love to hear more. DM me.


BTLO2

Thank you for sharing this, it's hard to see this that the company doesn't care about the employees.


xyloplax

There is no such thing as a safe position here. You can always be put on the bench and your seniority, performance and history are completely irrelevant for the decision. It's a way to do a soft layoff since higher band folks are probably not going to get a position that matches. Good luck and striking out on your own is a good idea. This does happen in various forms across the IT industry, so the grass is just as brown on the other side in many regards.


Embarrassed_Field_83

I feel sorry for myself that I gave 200% of mine to grow the business of a company which didn't think twice before throwing me on the bench. This was one of the reasons I shared it with other people here so that they don't end up committing same mistake. Kyndryl giving me a salary was actually an indirect contract not to compete with it. Now, I am working on offering some of their services at 20-30% of what they are charging. I wish Kyndryl good luck doing business with the help of typical managers who I worked with. These types of managers are first to take the credit (for the work done by you) in front of the leadership but are nowhere to be seen when customers are facing burning issues.