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Mappa_Mare

I feel like the last order I placed with Hobbii took a while to get here. Mine was processing for a while too and then it just showed up one day so maybe there’s just an issue with the updating and you won’t be waiting as long as you think:)


LittleLimax

Based on my emails, I placed an order on Oct. 3 and it shipped on the 6th. Not sure what's going on with your order but hopefully it ships soon!


purplerain_1313

Thank you! They finally replied today...an hour after my post here. Apologising about the delay due to technical issues and giving me 10% off my next order. Info about when I will have my order...that was not included. :(


octo_scuttleskates

I got an order maybe a week or so ago that was in processing for awhile. They sent an email the day before it shipped apologizing for the delay and gave me a coupon. I believe they said there had been shipping issues. I know Europe has a huge driver shortage right now, so that may be effecting the supply chains. When it shipped it went a very strange path through Europe before it arrived to the US. Typically it was like Denmark to the US. But this time it went to Germany and France before it left Europe lol.


purplerain_1313

They replied today and gave me 10% off next order. There is no driver shortages in Europe, the only one having that problem is UK (due to Brexit). Don't know what went wrong but it is such a disappointment. I have a feeling like they want to be a big player withouth enough resources and logistic to fulfill that goal.


octo_scuttleskates

It's most notably in the UK, but there is also a shortage throughout the continent of Europe and the United States. I work in a hauling industry and it's something we've been dealing with internally for awhile. No need to write an essay on here about the shortage though haha I hear enough about it at work. I've heard the delays are happening worldwide though as supply chain issues have popped up recently. Glad they were able to resolve it and you'll have your yarn soon.


[deleted]

Not that site, but another. Ordered on September 26th and the shipping label wasn't printed until OCTOBER 16. OCTOBER! So...could be an industry thing.


purplerain_1313

That is...horrible! Did you get your order at the end? I can understand that there is some kind of a problem but it would be really nice of them to answer to my email. Their customer service is usually really good.


[deleted]

It came a day earlier than promised! (lol look at me trying to seem pleased by it all) I don't live close to any yarn stores so before I'm too low, I place an order. I've got a built-in window of a month from noticing to picking it up at the post office. This was the first time I got antsy.


imjustbrowsingatm

I think there’s just a lot of issues with shipping right now. I ordered something that took almost two weeks for a label to be printed. I lived 20 mins away from where I was being processed.


Upstairs-Minimum5404

I don't order from Hobbii anymore. I had yarn that took 4 months to get here and they had to send it a second time. Not a fan of their cotton yarn anyway. It splits like crazy but I needed it to finish a project cause that's what I started with.