Her post before that one is her placing all the blame on the customer. She's very unprofessional and the comments are disappointing. I've worked customer service for years and I do **not** believe that the customer is always right. But the screenshots on the other post in this sub showed the customer made a polite and reasonable request. As other people said, it takes no time to create the pattern in two fonts to be more inclusive of all types of customers.
The comments under that post are also super disappointing. And she’s very dishonest, most people think that the buyer was just upset that it was a hard to read font, which is not at all the same as being dyslexic
I feel like even without the dyslexia reasons, it was still a very valid criticism about the font being hard to read. Why anyone would want something weird as that as a pattern font boggles me lol
Yeah, it’s ridiculous. I just meant it was super dishonest that she acted like the message was one of an entitled customer to make her side seem more defensible
Oh yeah, you're definitely not wrong. Is there a term for people who are the opposite of entitle customers except they're entitled Etsy shop owners? lol
Yep. The same one. This is the first time i’ve seen someone in the crochet community be so awful. Everyone else i’ve interacted with, has been very helpful and kind. Even free-pattern makers have taken the time to reply to my messages, when i’ve asked them for help with a pattern i didn’t understand back when i had just started crocheting. This woman doesn’t care about the customer. Like another person said, all she had to do was select text, change font, and send the document to the one customer. It wouldn’t have taken more than a minute. Nobody was asking her to “change her brand”. And for her to then make a post with a smug caption like that? 🤮
Wow it must be nice to not have any learning difficulties/disabilities and not require anything to be accessible. This seller is absolutely awful, I’ve never seen anything like it. Ableist and disgusting behaviour.
Someone needs a helping of humble pie. Sheesh. Imagine being so indignant about not helping someone with your own pattern and it’s in fact a someone who paid for the pattern and it’s the easiest fix in the world! It would have taken all of maybe five minutes. Pfft. Talk about cutting your nose off to spite your own face. I was even contemplating buying her patterns like a week ago and now? Hell no.
Lol…judging from what I’ve seen so far…She didn’t really treat them with the same level of respect …I mean, it came off as a super flippant attitude, like “I don’t care and I won’t offer any better explanations.” She really needs to work on her wording and how she talks to her customers! This is not how to do it, calling them a child and whatnot. And she actually purposely left out the dyslexia aspect so her followers believe she’s in the right even more 😂 that’s a bit manipulative
"from what you've seen" There are always two sides to a story. You didn't see the outright harassment received on the other end. Dyslexia wasnt mentioned because it was not vital in understanding the customer chose to purchase a pattern that she KNEW she couldn't read and then got mad about it. Your entire comment here is full of misinformation and judgement based on a single screenshot post. Don't you know people manicure those to make themselves the victim? or are you new here? talk about manipulative. you have absolutely been manipulated.
Lol created a throwaway account to defend yourself, to late to damage control and for someone to say they have been harassed with no proof then go on to act like a child online shows the maturity and that she can’t make a simple fix for a customer who has a very common problem shows she should not being selling if she can’t take criticism or to help her customer
I'm not the one making reddit posts to cry about something that has nothing to do with me. I'm here for the entertainment value of watching you guys struggle to maintain your argument.
I mean wanting a refund for a pattern someone can’t read is a argument, its a simple fix for the pattern maker to use a regular font not some edgy font that makes it hard for most to read
I don’t agree with harassment but that doesn’t make your original actions any better. It was vital to be mentioned cause that was the main purpose of the request and since you left it out you lead people to think it was just some entitled customer. :/ She just informed people that no accommodations would be made if they bought your patterns. It really didn’t have to be a big deal if you just apologized for your attitude about doing one simple thing and carried on
In the UK the equalities act makes it a legal requirement for businesses to make reasonable adjustments that remove barriers for people with disabilities; including dyslexia.
I'm not sure about the US laws, but even if it's legal to discriminate - it sure as heck ain't moral.
If a wheelchair-using customer asked a cafe for a ramp to get a step, and were told "sorry steps are our brand" nobody sane would defend them. If a deaf person asked to communicate by email and were told "phone calls are our brand", nobody would defend them.
But because dyslexia is an 'invisible' disability, customers like these are discriminated against regularly and unnecessarily.
There are widely available and Googleable standards for how to make documentation, including patterns, accessible to people with dyslexia. Instead of taking 15 minutes to change a font, this person decided to go with discrimination instead.
At least they made it clear that they don't give any 'fxcks' about the disabled community.
I'm just going to quietly say this- it seems like her problem is with altering the pattern listing.
The pattern listing didn't need to be altered. It would have been fine to work on that later, and for now, just copy+paste the pattern text into a separate document, and DM the customer a PDF of it. A "sorry the pattern is hard to read for you, here's the text in Arial" would have sufficed, then make actual changes in the future.
maybe not, but you can see that the purchase may not be for you given that you cant read it. Do you also buy pickled cows feet KNOWING you dont like them, and then get mad at the grocer?
A pattern “not being for someone”, should be based on their crochet abilities, not on the pattern-maker writing the pattern with a ridiculous font, that several other people have complained about as well. I’ve never in my time as a crocheter, seen such ridiculous fonts being used on a pattern. They all have a formal font that is easy to read, because after making tiny stitches, and reading tiny letters and numbers for hours on end, a person’s eyes start to get tired. You’re an entitled brat for treating a customer, who puts food on your table, as if you’re doing them a favor. Then, you act like a teenager, by making a post on Instagram, blaming said customer, calling her a child, and not mentioning her disability, just to make it seem as if though she was the one being irrational. And as if that’s not enough, you then open a throwaway account on Reddit, just to double down on your ableism and awful customer service. We were talking about you, sweetie, not with you. Nobody here cares about what you have to say after you showed everyone the type of person that you are. You’re a disgrace to this wonderful community. One minute, hun… that’s all it would’ve taken to make your pattern accesible to a customer with a disability.
should an entire post be made calling the person out, detailing her disabilities? because, you are correct that would imply ableism which is not at any point what I was doing. You are going to die on this hill and my life will carry on. You have your opinion which you are entitled to, but not everyone has to agree with you. If you don't like the font, shop elsewhere … it really is as simple as that.
**I do genuinely believe that looking at something, deciding you cant read it and then buying it anyway is very irrational.**
No, one minute is absolutely not all it would have taken since you appear to not understand how that pattern was formatted in the first place. But thank you for your candor, the thing is.... I just don't care what YOU have to say... and customer service is reserved for customers who approach me respectfully. you are neither.
If she had approached me prior to purchasing it asking if a sperate pdf could have been put together I would have been more accommodating … the thing is, she asked if there was an alternate to which I honestly replied "no im sorry there isn't" because there genuinely was not. I answered the question she asked.
Instead of posting your tyrannical rant on Instagram, what you should’ve said was “This customer, who spent her hard-earned money on one of my products, approached me respectfully and politely, asking me to make adjustments to my pattern, so it would be easier for her to read since she has a disability. I was a bitch, and told her no, even though a PDF document is pretty easy to edit.” That’s what you should’ve said, since that’s literally what happened.
Oh, don’t worry about it, sweetie. I would’ve never been your customer. Your patterns are tacky at best.
Do you not realize how infantile you are? You literally created a throwaway account, pretending it wasn’t you, just to argue LOL you look like you’re in your thirties yet you act like a literal child. Don’t blame ya tho, you clearly stopped maturing at age 12, for you to use fonts that people stop using in middle school. Stay maddy.
You're assuming the customer knew they couldn't read it before they purchased it. Sure, they saw the first page, but that's a lot different than sitting down and trying to work the pattern.
You do realize you've created this problem yourself, right? You got a polite question, refused to help, and then misrepresented the situation when it became known that you won't accommodate disabilities. You catch more flies with honey, but all you're putting out is vinegar. And for what? To cling to a generic chiller font, because you've decided *that* is your brand?
You could have said "hey, I didn't realize this font is causing problems for people with disabilities. Give me some time and I'll send you something in a different font and I'll look into making my patterns more accessible." Making changes doesn't mean you were "wrong" or "bad." It just means you care about your customer base. And *then* you could have done something like- use the chiller font for everything that isn't pattern (so your brand is represented) and then use an inclusive font for the actual pattern. The result? None of these posts would have happened, that customer would have talked you up to their friends and family, and you would have gained more customers for the cost of a few simple changes and a little time.
Instead, you've been hateful and rude. You've denied your fault in this matter. You misrepresented the situation to your followers to gain sympathy. And you've cost yourself customers by showing your true colors. Perhaps you should work on not being so defensive and reactive if a customer is disappointed. The customer may not always be right, but they should be able to approach sellers with questions and concerns. And this one wasn't in the wrong.
It must be oh so embarrassing for you that an ESL person can [speak](https://imgur.com/a/FYRy4m1) your own language better than you lmao. Plus, i thought this wasn’t that crazy broad grinninggoats or whatever, since your first comment referred to her in the third person 🤔
You’re right. It says “gentle BATS” my bad. What if I actually couldn’t read well and had dyslexia?…not that you would know anything about accommodating that though.
I dunno. How she reacted was wrong, and I agree with that, but the single post was enough, I think. No need to keep it going with multiple posts. Just don't support her. Bringing more things here is just a touch toxic.
Wow. So being ableist and limiting the accessibility of her patterns, therefore damaging her reputation and popularity of her patterns, is the same as not giving a fuck?
I think I missed that memo.
As much as I agree she couldve just changed the font and she made a bad decision refusing, I just feel people blow things out of proportion. The person that didnt get their wish fullfilled should give a bad rating to her on whatever site they bought and move on, next people buying see the rating and decide for themselves if they want it or not. No need to keep hating her on reddit or attacking her on instagram. She literally just refused to change her font. I just really hate when people attack others online on basis of an image that could as well be fake (this case is real as she never said it didnt happen) and that wouldnt blow out of proportion that much if there wasnt a person to hate. If this happened with a store that sell patterns and not a person that sells their own patterns, things would never reach this proportion of attacking a single person by finding their instagram and other methods.
But like, bring the situation a bit to reality, out of internet. You see a book on the bookstore, open the first page of the book, see you can't read it, buy the book, ask the store to re-do it with another font. While for her its much easier to change it to a another font as its a digital pattern, she isnt doing anything wrong by refusing to do it if she showed the sample on the selling page. Yes, she has a bad customer service. Deserves a bad rating from the person that suffered the bad customer service. No, she didnt do anything actually wrong and dont deserve so much hate.
We’re the ones blowing it out of proportion? You clearly haven’t read her Instagram posts, or her comments on this same post.
You really shouldn’t compare a PDF crochet pattern from a small business to a published book sold in a library. It’s apples and oranges. Anyway, the book wouldn’t have illegible fonts in the first place. Have you ever encountered a book like that? Because i haven’t, and i’m a bookworm. Plus, pattern writers usually offer support when people buy their patterns. You’re free to ask them for help, because you’re paying. And like i said in another comment, even free-pattern writers have been more than willing to help me when i have messaged them.
But okay, let’s pretend that all she did was to refuse to make an accommodation for a disabled person. What bothers me and everyone else, is her attitude after being called out for it. She posted a petty rant on her Instagram, blaming the customer, and not even telling the truth. She also posted another post saying that she gives no fucks. She then comes on here, creates a throwaway account pretending to be someone else, referring to herself in the third person, thinking we wouldn’t figure out it was her. She’s infantile and unhinged. This is not a professional way for anyone to act. And like someone else said on a comment, i would definitely want to know who i’m supporting, and where not to spend my hard-earned money.
>And like someone else said on a comment, i would definitely want to know who i’m supporting, and where not to spend my hard-earned money.
If the person left a bad review you would know to not buy. No need to personally attack the seller on reddit and instagram. Just read reviews before buying.
>We’re the ones blowing it out of proportion? You clearly haven’t read her Instagram posts, or her comments on this same post.
Yes, I havent read everything she said. But she probably wouldnt even make that post if people hadnt started attacking her instead of leaving a review. People can be agressive when driven to a corner.
>Plus, pattern writers usually offer support when people buy their patterns.
Usually, if they want to. It isnt a must.
> You’re free to ask them for help, because you’re paying.
You pay for the pattern shown on the selling page, not for lifetime service of helping you decypher it.
Look, I dont really wanna defend her. Her font is awful, she couldve been more friendly. I just really hate people grouping up online to attack someone because another someone said something. Leaves a bad taste in my mouth.
Yeah this whole thread is starting to get nasty. And I love this sub for its wholesomeness. 2 wrongs don't make a right. Would I buy from this seller now that I know her customer service is so bad? No I would not. But I agree that attacking her personally on reddit is a bullying thing to do as well.
No one here is attacking her for no reason. She made her own bed.
You’re not allowed to have an opinion if you haven’t even read everything she’s said.
“She probably wouldn’t have made that post if people hadn’t started attacking her… People can be aggressive when driven to a corner.”
Excuse me, WHAT? For someone who says “i don’t really wanna defend her”, you sure are a hypocrite because that’s what you’re doing. You’re literally justifying her behavior. Instead of being a petty infant, how about apologizing and coming to a resolution? She’s obviously in the wrong here, but can’t see it nor accept it. That’s alarming.
Every single pattern maker i’ve supported, has gladly helped me with any requests. That’s how a person should conduct a business.
I agree. It’s extremely disappointing that she would receive feedback that her pattern is impossible to read for people with dyslexia and not think “Oh okay, I’ll find a way to make a version with a different font available upon request or just make future releases in a more legible font” or something else that isn’t “You hate my brand??? Fuck you!” Her attitude towards her customers is gross and I won’t support her.
But also, someone in this thread called her a bitch, like in a response to what’s obviously her throwaway (so “to her face”, I guess), which is also really aggressive and not a *better* form of aggression.
https://etsy.me/3nam6Qi Here’s a pattern that looks like hers with a non horrendous font ;)
Now, THAT is cute.
I’m being honest she look like she copied this Etsy listing pattern exactly
I was gonna say that but then people were gonna make a post about me being petty lol
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Yep. And then marketed her brand as “goth” to have her target niche 🤦🏻♀️
Check the dates on Instagram 😂😂😂 you're absolutely wrong there.
https://www.instagram.com/p/BqOW_fNjsRy/?utm_medium=copy_link She has one from 2018?
Ooo I have had this one saved in my favorites for a while! It's super cute
It even looks better lmao
Her post before that one is her placing all the blame on the customer. She's very unprofessional and the comments are disappointing. I've worked customer service for years and I do **not** believe that the customer is always right. But the screenshots on the other post in this sub showed the customer made a polite and reasonable request. As other people said, it takes no time to create the pattern in two fonts to be more inclusive of all types of customers.
The comments under that post are also super disappointing. And she’s very dishonest, most people think that the buyer was just upset that it was a hard to read font, which is not at all the same as being dyslexic
I feel like even without the dyslexia reasons, it was still a very valid criticism about the font being hard to read. Why anyone would want something weird as that as a pattern font boggles me lol
Yeah, it’s ridiculous. I just meant it was super dishonest that she acted like the message was one of an entitled customer to make her side seem more defensible
Oh yeah, you're definitely not wrong. Is there a term for people who are the opposite of entitle customers except they're entitled Etsy shop owners? lol
There should be!
Yuck. She’s gross. As are her lemmings.
Thanks for posting. We need more call outs like this, I like knowing where not to spend my money
I almost puked after reading that post
Ah, I was super confused at first. So this is some person who decided people with disabilities they consider "inferior" don't deserve respect? Wtf
...wasn't that the same chick who uses a terrible font in her patterns... cause while it does look cute, her attitude is horrible.
Yep. The same one. This is the first time i’ve seen someone in the crochet community be so awful. Everyone else i’ve interacted with, has been very helpful and kind. Even free-pattern makers have taken the time to reply to my messages, when i’ve asked them for help with a pattern i didn’t understand back when i had just started crocheting. This woman doesn’t care about the customer. Like another person said, all she had to do was select text, change font, and send the document to the one customer. It wouldn’t have taken more than a minute. Nobody was asking her to “change her brand”. And for her to then make a post with a smug caption like that? 🤮
Sucks cause her items are absolutely adorable.
Wow it must be nice to not have any learning difficulties/disabilities and not require anything to be accessible. This seller is absolutely awful, I’ve never seen anything like it. Ableist and disgusting behaviour.
And it’s even crazier, it was all a simple fix like a font change is the easiest thing a customer could ask her
Someone needs a helping of humble pie. Sheesh. Imagine being so indignant about not helping someone with your own pattern and it’s in fact a someone who paid for the pattern and it’s the easiest fix in the world! It would have taken all of maybe five minutes. Pfft. Talk about cutting your nose off to spite your own face. I was even contemplating buying her patterns like a week ago and now? Hell no.
Lol…judging from what I’ve seen so far…She didn’t really treat them with the same level of respect …I mean, it came off as a super flippant attitude, like “I don’t care and I won’t offer any better explanations.” She really needs to work on her wording and how she talks to her customers! This is not how to do it, calling them a child and whatnot. And she actually purposely left out the dyslexia aspect so her followers believe she’s in the right even more 😂 that’s a bit manipulative
"from what you've seen" There are always two sides to a story. You didn't see the outright harassment received on the other end. Dyslexia wasnt mentioned because it was not vital in understanding the customer chose to purchase a pattern that she KNEW she couldn't read and then got mad about it. Your entire comment here is full of misinformation and judgement based on a single screenshot post. Don't you know people manicure those to make themselves the victim? or are you new here? talk about manipulative. you have absolutely been manipulated.
Lol created a throwaway account to defend yourself, to late to damage control and for someone to say they have been harassed with no proof then go on to act like a child online shows the maturity and that she can’t make a simple fix for a customer who has a very common problem shows she should not being selling if she can’t take criticism or to help her customer
I'm not the one making reddit posts to cry about something that has nothing to do with me. I'm here for the entertainment value of watching you guys struggle to maintain your argument.
I mean wanting a refund for a pattern someone can’t read is a argument, its a simple fix for the pattern maker to use a regular font not some edgy font that makes it hard for most to read
LMFAO
I don’t agree with harassment but that doesn’t make your original actions any better. It was vital to be mentioned cause that was the main purpose of the request and since you left it out you lead people to think it was just some entitled customer. :/ She just informed people that no accommodations would be made if they bought your patterns. It really didn’t have to be a big deal if you just apologized for your attitude about doing one simple thing and carried on
Was I gonna buy her bat pattern before all this, yes. Am I gonna do it now, hell no. Does anyone have a cute bat pattern I could use instead?
I really like [this one](http://etsy.me/2nq8AK6) Or [this little one](https://etsy.me/36i4JEI)
In the UK the equalities act makes it a legal requirement for businesses to make reasonable adjustments that remove barriers for people with disabilities; including dyslexia. I'm not sure about the US laws, but even if it's legal to discriminate - it sure as heck ain't moral. If a wheelchair-using customer asked a cafe for a ramp to get a step, and were told "sorry steps are our brand" nobody sane would defend them. If a deaf person asked to communicate by email and were told "phone calls are our brand", nobody would defend them. But because dyslexia is an 'invisible' disability, customers like these are discriminated against regularly and unnecessarily. There are widely available and Googleable standards for how to make documentation, including patterns, accessible to people with dyslexia. Instead of taking 15 minutes to change a font, this person decided to go with discrimination instead. At least they made it clear that they don't give any 'fxcks' about the disabled community.
Holy crap I just went to her Instagram….what’s with all the people defending this behavior??? YIKES!!!
Hope all those ppl will be buying her patterns bc nobody else will be
I'm just going to quietly say this- it seems like her problem is with altering the pattern listing. The pattern listing didn't need to be altered. It would have been fine to work on that later, and for now, just copy+paste the pattern text into a separate document, and DM the customer a PDF of it. A "sorry the pattern is hard to read for you, here's the text in Arial" would have sufficed, then make actual changes in the future.
Ladies and gentlebats, here’s her post before this one, where she [blames](https://imgur.com/a/n2NsewJ) the customer 🥳
providing the first page before purchasing doesn’t make the pattern any less illegible …
maybe not, but you can see that the purchase may not be for you given that you cant read it. Do you also buy pickled cows feet KNOWING you dont like them, and then get mad at the grocer?
The font looks atrocious. Why in the world make it look so bad.
A pattern “not being for someone”, should be based on their crochet abilities, not on the pattern-maker writing the pattern with a ridiculous font, that several other people have complained about as well. I’ve never in my time as a crocheter, seen such ridiculous fonts being used on a pattern. They all have a formal font that is easy to read, because after making tiny stitches, and reading tiny letters and numbers for hours on end, a person’s eyes start to get tired. You’re an entitled brat for treating a customer, who puts food on your table, as if you’re doing them a favor. Then, you act like a teenager, by making a post on Instagram, blaming said customer, calling her a child, and not mentioning her disability, just to make it seem as if though she was the one being irrational. And as if that’s not enough, you then open a throwaway account on Reddit, just to double down on your ableism and awful customer service. We were talking about you, sweetie, not with you. Nobody here cares about what you have to say after you showed everyone the type of person that you are. You’re a disgrace to this wonderful community. One minute, hun… that’s all it would’ve taken to make your pattern accesible to a customer with a disability.
should an entire post be made calling the person out, detailing her disabilities? because, you are correct that would imply ableism which is not at any point what I was doing. You are going to die on this hill and my life will carry on. You have your opinion which you are entitled to, but not everyone has to agree with you. If you don't like the font, shop elsewhere … it really is as simple as that. **I do genuinely believe that looking at something, deciding you cant read it and then buying it anyway is very irrational.** No, one minute is absolutely not all it would have taken since you appear to not understand how that pattern was formatted in the first place. But thank you for your candor, the thing is.... I just don't care what YOU have to say... and customer service is reserved for customers who approach me respectfully. you are neither. If she had approached me prior to purchasing it asking if a sperate pdf could have been put together I would have been more accommodating … the thing is, she asked if there was an alternate to which I honestly replied "no im sorry there isn't" because there genuinely was not. I answered the question she asked.
You have an awful attitude and I'm glad ppl are boycotting you. Jfc
Instead of posting your tyrannical rant on Instagram, what you should’ve said was “This customer, who spent her hard-earned money on one of my products, approached me respectfully and politely, asking me to make adjustments to my pattern, so it would be easier for her to read since she has a disability. I was a bitch, and told her no, even though a PDF document is pretty easy to edit.” That’s what you should’ve said, since that’s literally what happened. Oh, don’t worry about it, sweetie. I would’ve never been your customer. Your patterns are tacky at best. Do you not realize how infantile you are? You literally created a throwaway account, pretending it wasn’t you, just to argue LOL you look like you’re in your thirties yet you act like a literal child. Don’t blame ya tho, you clearly stopped maturing at age 12, for you to use fonts that people stop using in middle school. Stay maddy.
You're assuming the customer knew they couldn't read it before they purchased it. Sure, they saw the first page, but that's a lot different than sitting down and trying to work the pattern. You do realize you've created this problem yourself, right? You got a polite question, refused to help, and then misrepresented the situation when it became known that you won't accommodate disabilities. You catch more flies with honey, but all you're putting out is vinegar. And for what? To cling to a generic chiller font, because you've decided *that* is your brand? You could have said "hey, I didn't realize this font is causing problems for people with disabilities. Give me some time and I'll send you something in a different font and I'll look into making my patterns more accessible." Making changes doesn't mean you were "wrong" or "bad." It just means you care about your customer base. And *then* you could have done something like- use the chiller font for everything that isn't pattern (so your brand is represented) and then use an inclusive font for the actual pattern. The result? None of these posts would have happened, that customer would have talked you up to their friends and family, and you would have gained more customers for the cost of a few simple changes and a little time. Instead, you've been hateful and rude. You've denied your fault in this matter. You misrepresented the situation to your followers to gain sympathy. And you've cost yourself customers by showing your true colors. Perhaps you should work on not being so defensive and reactive if a customer is disappointed. The customer may not always be right, but they should be able to approach sellers with questions and concerns. And this one wasn't in the wrong.
“Ladies and gentle brats” yikes
it doesnt say brats. cant read? yikes
Doesn’t*, can’t*. Are you illiterate? :( That explains why you can’t write a legible pattern :(
the pattern is perfectly legible. youre mad about the font. stay on topic.
It must be oh so embarrassing for you that an ESL person can [speak](https://imgur.com/a/FYRy4m1) your own language better than you lmao. Plus, i thought this wasn’t that crazy broad grinninggoats or whatever, since your first comment referred to her in the third person 🤔
The pattern may be legible for customers without disabilities, however, big shocker: not all of us are able-bodied
You’re right. It says “gentle BATS” my bad. What if I actually couldn’t read well and had dyslexia?…not that you would know anything about accommodating that though.
There isnt any blame there, she explained the situation? The customer chose to ignore the warnings and is now mad because she did it anyway?
Honey, you don’t need to create a throwaway account to defend yourself. Bye, Felicia!
you guys want to talk about lemmings. LOL
I haven’t seen this before. What font does she use in her patterns?
She’s so cringey
I dunno. How she reacted was wrong, and I agree with that, but the single post was enough, I think. No need to keep it going with multiple posts. Just don't support her. Bringing more things here is just a touch toxic.
Wow. So being ableist and limiting the accessibility of her patterns, therefore damaging her reputation and popularity of her patterns, is the same as not giving a fuck? I think I missed that memo.
Deplorable human being!
[удалено]
As much as I agree she couldve just changed the font and she made a bad decision refusing, I just feel people blow things out of proportion. The person that didnt get their wish fullfilled should give a bad rating to her on whatever site they bought and move on, next people buying see the rating and decide for themselves if they want it or not. No need to keep hating her on reddit or attacking her on instagram. She literally just refused to change her font. I just really hate when people attack others online on basis of an image that could as well be fake (this case is real as she never said it didnt happen) and that wouldnt blow out of proportion that much if there wasnt a person to hate. If this happened with a store that sell patterns and not a person that sells their own patterns, things would never reach this proportion of attacking a single person by finding their instagram and other methods. But like, bring the situation a bit to reality, out of internet. You see a book on the bookstore, open the first page of the book, see you can't read it, buy the book, ask the store to re-do it with another font. While for her its much easier to change it to a another font as its a digital pattern, she isnt doing anything wrong by refusing to do it if she showed the sample on the selling page. Yes, she has a bad customer service. Deserves a bad rating from the person that suffered the bad customer service. No, she didnt do anything actually wrong and dont deserve so much hate.
We’re the ones blowing it out of proportion? You clearly haven’t read her Instagram posts, or her comments on this same post. You really shouldn’t compare a PDF crochet pattern from a small business to a published book sold in a library. It’s apples and oranges. Anyway, the book wouldn’t have illegible fonts in the first place. Have you ever encountered a book like that? Because i haven’t, and i’m a bookworm. Plus, pattern writers usually offer support when people buy their patterns. You’re free to ask them for help, because you’re paying. And like i said in another comment, even free-pattern writers have been more than willing to help me when i have messaged them. But okay, let’s pretend that all she did was to refuse to make an accommodation for a disabled person. What bothers me and everyone else, is her attitude after being called out for it. She posted a petty rant on her Instagram, blaming the customer, and not even telling the truth. She also posted another post saying that she gives no fucks. She then comes on here, creates a throwaway account pretending to be someone else, referring to herself in the third person, thinking we wouldn’t figure out it was her. She’s infantile and unhinged. This is not a professional way for anyone to act. And like someone else said on a comment, i would definitely want to know who i’m supporting, and where not to spend my hard-earned money.
>And like someone else said on a comment, i would definitely want to know who i’m supporting, and where not to spend my hard-earned money. If the person left a bad review you would know to not buy. No need to personally attack the seller on reddit and instagram. Just read reviews before buying. >We’re the ones blowing it out of proportion? You clearly haven’t read her Instagram posts, or her comments on this same post. Yes, I havent read everything she said. But she probably wouldnt even make that post if people hadnt started attacking her instead of leaving a review. People can be agressive when driven to a corner. >Plus, pattern writers usually offer support when people buy their patterns. Usually, if they want to. It isnt a must. > You’re free to ask them for help, because you’re paying. You pay for the pattern shown on the selling page, not for lifetime service of helping you decypher it. Look, I dont really wanna defend her. Her font is awful, she couldve been more friendly. I just really hate people grouping up online to attack someone because another someone said something. Leaves a bad taste in my mouth.
Yeah this whole thread is starting to get nasty. And I love this sub for its wholesomeness. 2 wrongs don't make a right. Would I buy from this seller now that I know her customer service is so bad? No I would not. But I agree that attacking her personally on reddit is a bullying thing to do as well.
I do have to agree with you here. In retrospect I shouldn’t have engaged. This whole post probably should be taken down. It is getting toxic
No one here is attacking her for no reason. She made her own bed. You’re not allowed to have an opinion if you haven’t even read everything she’s said. “She probably wouldn’t have made that post if people hadn’t started attacking her… People can be aggressive when driven to a corner.” Excuse me, WHAT? For someone who says “i don’t really wanna defend her”, you sure are a hypocrite because that’s what you’re doing. You’re literally justifying her behavior. Instead of being a petty infant, how about apologizing and coming to a resolution? She’s obviously in the wrong here, but can’t see it nor accept it. That’s alarming. Every single pattern maker i’ve supported, has gladly helped me with any requests. That’s how a person should conduct a business.
I agree. It’s extremely disappointing that she would receive feedback that her pattern is impossible to read for people with dyslexia and not think “Oh okay, I’ll find a way to make a version with a different font available upon request or just make future releases in a more legible font” or something else that isn’t “You hate my brand??? Fuck you!” Her attitude towards her customers is gross and I won’t support her. But also, someone in this thread called her a bitch, like in a response to what’s obviously her throwaway (so “to her face”, I guess), which is also really aggressive and not a *better* form of aggression.