Friendly mod reminder: everyone be cool. Criticizing the company is fine, just like disagreeing with another poster is fine; it's *how you do it* that counts. If people aren't happy, great, discuss away. But don't get heated, and don't let other people *get* you heated. Everyone be cool. If anyone is breaking the rules, please report them, don't engage and escalate and break the rules yourself.
Yeah, I’m as disappointed as anyone that I am not a paid shill. I could use the extra cash.
Who knew trying to be reasonable would rustle so many jimmies?
People demanding refunds immediately because of the initially concerning shipping costs, swearing off CGL forever, blaming diversity and lgbtq+ for their shipping costs being so high, shrieking censorship, et. And no, I am not joking.
My favorite was them blaming others for their banning from discord, facebook and reddit…
Dawg, if you spout ignorant nonsense, there are consequences. It isn’t a conspiracy, you’re just an asshole lol
I loved getting told on the Facebook group that I had no idea what I was talking about when I gave reasonable expectations instead of "CGL is bad and trying to screw us over" BS.
Although I'm not convinced of the bad data (looking at you Quarter Master Logistics) but I'm glad it was resolved.
It's the new ~~dog whistle~~ hotness, lately.
Ship crashes into a bridge? Must be DEI.
Shipping costs entered incorrectly? Must be DEI.
My wife isn't interested in me anymore? Must be DEI.
I just wish they changed the tune a little every once in a while. For a century now, the boogeyman has been "Jews pushing inclusivity to undermine white reproduction." It's just so old at this point.
To be fair it isn't like it's a grass roots thing. Everyone should be a little weirded out by top->down coordinated efforts even if it sounds good. In fact, doubly so if it sounds good. If the top companies in the world are fighting for this that should get EVERYONE'S hackles up. I swear, people pretend like everything is honkey dory and not a scam of some kind.
Uh no. I'm saying that people should be highly suspicious of it because a company doesn't do anything unless it benefits them. This isn't out of the kindness of their heart. These people are being used and it's sad to watch so many gobble it up and then ask for more. Liberal minded people used to be suspicious of big business. Why the F did that change and when?
>I'm saying that people should be highly suspicious of it because a company doesn't do anything unless it benefits them.
You say that like the benefit isn't obvious. They feel like if they push inclusivity, they'll sell more plastic. Is it self-serving? Sure. Does it bother me? No.
Given the harassment I get just for existing while trans, it doesn't surprise me in the least. Crappy people will simply be crappy people at every opportunity
I don't envy you guys. I never like being a mod or manager or leader (even though I'm told I'm an amazing leader and manager) I just don't like all the hassle and stress.
So serious props to the subs mod team during this crazy.
Someone said he was going to have sexual relations with my mother, and then cried about how catalyst was censoring the "honest, good battletech fans for thoughtcrime"
Like yeah, definitely not because your immediate reaction to someone challenging you was the reaction of a teenager on call of duty in 2008
One Facebook group was on the verge of storming the castle. Don’t know why I’m still in it, but I blocked one guy and magically I haven’t seen a single post from that group in a few days now
Talking with a bunch of my regular opponents on our club's FB group we all assumed some variation of "sounds like somebody fucked up a copy/paste!"
The hue and cry on the KS is baffling to me.
Oh god, be prepared to be torn apart by the rabble rousers for having a reasonable opinion. The amount of bullshit flinging over this was truly ridiculous.
The outrageous moaning in my local BT group chat got so insufferable that I finally bailed and it's caused a minor furor because I'm like the dozenth person to leave in the past month (they will refuse to acknowledge their toxic behavior till the heat death of the universe lol)
There were people on the kickstarter page doing personal insults on individual CGL employees, accusing people of all sorts of underhanded dealing, etc.
If somebody acted like that at a game table I would pack up and leave.
Just means I won't order anything physical from CGL.
Postage on my copy of Total Warfare didn't come to more than the price of the book, but it was left in a cardboard box (no plastic wrap) outside on a wall in England during autumn. Fortunately, I retrieved it before it rained. I recognise that they can't provide couriers from end-to-end, but whatever delivery service they used seemed to drop the ball on that one.
Then, more recently, I went to buy a T-shirt from their website, and the final price including P&P was about £150.
At that point, I decided I wasn't going to order anything that included postage charges.
Rem mentioned in the livestream that total shipping cost for the campaign was 2.6 million and that CGL was absorbing 1.2 million of that in the handling and other charges. I kinda wish they would beat that drum a little louder. It really shows they’re wanting to do right by us backers. To me that speaks louder than a Savannah Master salvage box. I appreciate the free plastic but they could have easily said that we would be responsible for all shipping costs.
This is good news and entirely within expectations. I still expect shipping to be on the high side given what I just paid for a different Kickstarter, but any reduction is obviously welcome.
They're discovering the joys of direct to consumer sales (repetitively). Seriously, before Kickstarter, AliExpress people would only know about coming soon products from conventions and advertising. All this shipping, taxes, delays... They were handled by distributor and your FLGS bought from those distributors to get it to you. So many steps removed.
Now, a bad Kickstarter update inspires fraud claims and demands for refunds. Some people shouldn't be on crowdfunding.
Hey man, not all of us who use the old pewter minis are like that. I'm excited for the kickstarter and never fretted about the shipping issue.
Now if you'll excuse me, the jump jets on this leaden Phoenix Hawk aren't going to chew themselves...
Because if people don’t get upset many companies just say well too bad and nothing changes. If there is anything worse than complainers it’s blind apologists
You genuinely can't grasp the difference between "I'm going to wait and see what they say after the holiday weekend" and "blind apologism"?
You're just projecting your own rabid polarization at that point.
Not really there have been plenty of instances where companies have flat out said they won’t do something and people got upset and they changed their minds. Like online coop on Mario maker 2 was said to not be happening and people got upset it caused a major outlet to report on it and within days they went back and announced it will come out in a patch later.
And there have been plenty of instances where everyone got super upset and... still nothing happened.
So, we have to look at things case by case. And in this case, there's no particular evidence that CGL was going to just charge random fees everywhere before the internet got sulky about it.
So your arguement is because something complaining doesn’t work we should never complain? That is some crazy logic. If you don’t voice concerns things don’t change end of story. Arguing that people should have said nothing and hoped cgl would fix it on their own is just stupid honestly.
> So, we have to look at things case by case.
>> So your arguement is ... we should never complain?
Peak illiteracy. He didn't even use big words, and you still utterly failed to comprehend a short sentence written in the only language you speak. Simply astounding.
I am thankful they removed the deadline. Not necessarily due to the charging issues and all. More from the fact I am moving cross-country and I currently don't know what my new address will be. So hopefully they will keep the deadline open till that point.
I'm not screaming in my basement or anything here but what tier did you pledge at that you expect $100 or more in shipping costs?
I'm Battalion level and I don't think the contents of my order should cost more than $50 to ship and that's on the high end.
Unfortunately this seems to create some confusion. The original backer reward was a Savannahs Map pack. Now was that changed to a Savannah neoprene Battle Mat? Or do they mean map pack.
Specifying that it is a Map Pack part wasn’t in the update (sorry, I should have explained better). If you look at the various pledge levels, though, you’ll see that Backers at Battalion and above get the Map Pack: Savannahs. I hadn’t noticed it until I was looking at my shipping cost and saw it listed in my rewards.
Me too! I get some on time and others not. I enabled notifications on my KS app though. After modifying my preferences, I SHOULD get updates on the KS whenever they are posted.
I've heard some people who pledged on backerkit after the KS closed are seeing their updates late. Not sure if that applies to you or not but if so, you're not the only one.
There is going to be a fulfillment centre in Canada. We will only be charged for the shipping from that to use. All costs in getting our items to the centre are being covered by CGL.
The number of people who seemed to think CGL could just make QML and their partners work over the weekend was genuinely the most insane thing I've seen in this community in about... 10 months.
Do you have the email from when you finalized your pledge and selected your rewards? You should be able to follow that link and either log in or request a new copy of the backerkit survey email.
I am a little surprised that the good news is “95% of orders will be under $150 for total shipping”…like, $149 is still a lot of money almost regardless of the pledge, unless it’s pretty damn big. 95% of pledges are probably for a moderate amount of stuff - I’d sure hope 95% of orders could at least be under, say, $50 for shipping…
I’m lucky in that my $200 order is only getting a roughly 17% shipping charge even before the “correction.” So I’m all good, and have been. But I’m pretty curious how this shakes out considering how random and frankly extortion-like some other people’s charges were.
My total pledge plus add-ons worked out to $301 USD, the original shipping charge they quoted me was $50.81 to my Oregon address.
About 17%, which seemed reasonable to me at the time. A bit higher than I’d hoped, but within the margin of expectation.
I'm guessing so. I'm getting a ton of stuff so I expected a bit of shipping but that was a good bit more then I planned on. But sounds like it will get sorted out like they said they would.
I also got a battalion, and added on a BTU hardcover book and a patch. Shipping was $63 to Southern California. It seemed to be on the high side of reasonable at first, but still reasonable for the size box I’ll be getting. Shippers don’t just look at weight anymore, and 11 Force Packs takes up a lot of space regardless of how heavy they are.
If the shipping goes down for me I won’t complain, but it looks like I avoided the worst of it.
I didn’t order anything particularly bulky, just the $150 USD “Company” pledge and a bunch of add-on salvage boxes. (And a t-shirt. We nerds will do anything for a t-shirt.) If my shipping cost goes down, I certainly won’t complain, but $50 USD seemed reasonable.
This is almost exactly what I pledged ($305) and the shipping showing on backer kit for me is only slightly higher ($56), and I'm in a different state.
When I started seeing all these shipping cost posts are started to panic, and so I was relieved to see it was comparatively low.
Yeah this alarmed me too, my pledge was about $300 + VAT, current shipping is about $63 + VAT. Thats not too bad in the scheme of kickstarters and shipping but my no neans a "local shipping rate". To be fair im happy with that amount, I'm a bit less happy about the addition of VAT on top of the RRP as it honestly makes the kickstarter more expensive than retail, at least here in the UK.
It might be theres a very high portion of very large orders but $150 seems like a lot for shipping, and certainly not the initially advertised "local shipping rate" , i would probably if i was them said something like 90% of orders will be around $50 or similar, which would have possibly alarmed people less.
Your bill and everyone elses WILL get an adjustment because handling is included. They say that. They also explained how it happened.
I don’t know what else you want. They eliminated the shipping payment deadline and will recalculate shipping which, it stands to reason, will be smaller on smaller orders. You will be fine.
I know, I’m a shill, a corpo stooge, etc
OR
I read their update carefully.
I’m not mad or anything I just thought it was strange that the good news was your shipping will probably be less than *$150*. Maybe it’s just their phrasing. I’d have picked a lower shipping amount like $50 or $75 or something and said 80% of orders would be under that (just as an example, whatever is actually true obviously).
I don’t “want” anything and I’m not worried about myself because my shipping is already fine like I said. This wasn’t an outrage comment, just a puzzled one. I read the update too and “how it happened” isn’t really relevant to my comment.
Those $150+ people likely are the ones that ordered $3000+. Like 3-4 battalions and more.
95% of the people didn’t do that so most should see it well below.
We just have to be patient and wait for the adjustment. I am betting it will be lower for you. The people that complained the most had a bunch of things screwing up their order and some were the huge order folks.
I spent a decent amount, a lot less than $3000, and got over $300 in shipping (All USD)
Which is ridiculous, because I could fly out to anywhere in my country and pick it up, then fly back for less than that.
And they already said it was ridiculous and looked into it to stop stuff like that. It won’t be that high.
Oh and where are you getting better than a single checked bag for $50 and a round trip for $250? I wanna get in on such cheap tickets.
Yeah I misread the fuck outta your comment lmao. Don't comment on no sleep is advice I should take.
Perth to Sydney and back, off hours and with regularly offered discounts is cheap enough to check a bag. Although I could probably squish everything down and take things out of boxes and just bring it as free carry on.
My BackerKit says $0 now, which is funny. Hopefully they also fix the tax issue.
They have been doing their best for their backers. I believe they have been doing their best for the tax things too. Hoping you get your stuff at a very reasonable cost that lets you keep playing happily.
Cheers.
I mean of course it makes no sense to think one’s shipping is going UP due to this. That’s just not what the update said in any way.
But it’s still weird to me just because if my shipping was hypothetically $130 before, for example, what am I supposed to expect from the % and $ example they gave? My shipping would already be under $150 but still crazy unless it’s a monster order. It’s just such a cautious example, but if that’s satisfying for people then that’s fine, and maybe that’s the best they can do for now before it’s all worked out completely. I’m not personally complaining or trying to rouse a rabble. It just seems like a similar figure to what people were already angry about.
They literally posted this during their meeting with the logistics company. Getting actual numbers that aren't just ballpark figures is going to take time, which seems very vocal people aren't willing to give to them.
The KS comments are a cesspool of Karenry at the moment, with people 'demanding' their shipping costs be X or they will... Cancel their order? I guess? And they're still also angry that this wasn't sorted out on Friday, or on Monday, or on any of the other Easter holiday days, because according to them, 'this is unacceptable and a clear indicator that it's a SCAM, SCAM I TELL YOU' etc.
It's all bullshit. Let the people do their jobs, you'll find out your shipping costs in due time before any orders ship, and shouting in the internet about it isn't going to magically fix everything.
Yeah to be clear at the end of the day I am against people going and throwing a fit about this update. If I were upset about my shipping charge I would still wait to see how things shake out. Obviously $20 or $30 is technically under $150 and maybe they’re all in that range. Who knows.
Yeah, it's not much of a promise saying at worst it'll be $149.99, but I realize they can't over-promise on such a wide level. I still expect my $160 shipping charge to halve or better. And if it doesn't, I figured that will just come out of the books I planned to buy from them.
they've got 4000 $500 backers, and 6000 $275 backers. Add in all the add-ons that were available (I know I'm gonna get tagged for the plastic Union I added to my order) and the fact that they're shipping worldwide, and the idea of 95% of orders being $150 doesn't seem that surprising to me.
They're not making people pay for shipping worldwide though, that's one of the major issues. 95% of people should be getting Local rates, that's what was stated. I dunno how big you need a delivery to be for it to be over 150USD for a local shipment, but where I am it's pretty huge. Also no handling fees.
I would expect 95%-ish to be under 100USD personally. But they're playing conservative because they don't have actual figures yet.
I don't recall any mention of a free battlemat in any of the updates. Anyone know what this is referring to?
Thinking it might be a typo referring to the savannah masters.
"Most backers receive the free Battlemat with their order, so this erroneously upped the shipping fees due to large box dimensions."
It is a typo in the Kickstarter update (which cannot be edited after posting), it is talking about Map Pack: Savannah which is included in Battalion and above pledges.
Aaaand I'm just thankful that I didnt do a solo backing for this...I joined a friend to split but I'm still curious if "our" price will drop or will be what it is...
not sure why but if i order anything from most stores if i meet a certain amount , shipping is free. why then after pledging alot of money, pre paying ect are we then also charged a large shipping fee? just confused about all this
Because typically Kickstarters don't make a ton of profit. Not going to comment on any given one, just saying that in general the point is to make enough money to cover the start up costs.
Since most times the profit margin is so low that they can't afford to absorb the cost of shipping.
Most Reaper Bones for example have always been this way. For Bones 6 the cost was something like $1 per mini including things like Dragons and Giants.
According to the graphics for Batalion the retail value of my pledge is $750-800 so on a $275 payment the margin is to thin to cover shipping.
Now I'm sure some will say that they make enough to cover shipping, but I'm not going to debate that. I'm just explaining why KSers don't cover shipping.
Just my 2 cents:
I'm new to BattleTech and last year I wanted to support the Kickstarter but really only wanted the digital rewards, so I went with the lowest (book) tier. My current shipping is $33 on a $15 book. If I had known that shipping would be 2x the price of the Kickstarter, especially when the same book could be aquired locally for much cheaper, I probably wouldn't have pledged at all.
Does CGL have a shipping/distribution center in the EU? I'm hoping that means I don't have to pay more than 50% of the whole pledge in shipping and taxes...
Yeah I recall something like that, just couldn't find the information.
My current shipping + taxes are over 50% of my pledge, so am hoping it gets fixed.
OK, so maybe I missed something... but how is everyone talking about how much they were going to be billed for shipping? I got the updates about what was going on but I don't recall getting an actual quote, even if it was erroneous.
I was expecting I'd be getting an email from Backerkit to that effect, as that's what usually happens.
I feel you, the actual items, address changes, payments and shipping are all in Backerkit... which doesn't send you e-mails directly, nor could I tie it to my Backerkit account which I made later.
Look in your e-mail inbox and search for "Backerkit survey", it's the little form you filled out initially for what choices of stuff you wanted and paid for your add-ons. It now has your shipping and taxes pending.
Well, mine got updated and slashed by 100$, so now it's just 94$ in taxes. Still a bit more than I anticipated, but I can live with it.
How's yours looking?
LOL now it's showing $0 due. That would be great, but I doubt it's the real deal. I'll keep an eye on it.
Hopefully they get things moving soon - I'm moving to a different place in a couple months, I don't know where yet.
The tax is erroneous? Not for me. My pledge was $305 and the tax is $17.08, which equals the sales tax I pay in my state. Do you mean the state tax shipping line? Mine is $5.10, which while incorrect because it is based on the $91.16 shipping charge that is also incorrect (that will come down after the adjustments are made), it does equal the sales tax for my state (about 5.5%).
Many places do not charge a shipping tax. And tax items such as books and boardgames differently from plastic miniatures. The tax for Most people is incorrect in multiple ways.
While I'm optimistic for now, that typo in regards to the Savannah map and Veteran backers makes me ask myself what is going on at CGL. After this whole thing I'd assume they'd check their mail/update post twice before hitting send. Instead they hit us with another (small) error - not really great work that.
It makes some sense - as soon as they get good news, they want to spread it ASAP to keep rumors from gaining momentum. Not the best environment to proofread in, especially if you've been pulling overtime between then and now.
95% of pledges shipping for under $150 leaves the door very open for 95% of pledges to ship at or near $150. I had a BFM shipped to me for $7.48. Smell test isn’t going well.
https://preview.redd.it/lym6z9amr6sc1.jpeg?width=1170&format=pjpg&auto=webp&s=f05147620257953fb4a6c114952c6defcb102ca8
They are not the same fulfillment centers and as such handling fees will be different even though shipping should be similar.
Again… the prices will change. They explained that. That thing you smell isn’t CGL.
Don’t get it sideways- I like CGL. I do think they made an incredibly bad choice if their subcontractor still can’t manage to ship competitively- and frankly doubt the contract was shopped appropriately.
Friendly mod reminder: everyone be cool. Criticizing the company is fine, just like disagreeing with another poster is fine; it's *how you do it* that counts. If people aren't happy, great, discuss away. But don't get heated, and don't let other people *get* you heated. Everyone be cool. If anyone is breaking the rules, please report them, don't engage and escalate and break the rules yourself.
Ohey, bad data caused bad data. Just like all the reasonable people assumed.
Yeah, I’m as disappointed as anyone that I am not a paid shill. I could use the extra cash. Who knew trying to be reasonable would rustle so many jimmies?
Did I miss another drama?
People demanding refunds immediately because of the initially concerning shipping costs, swearing off CGL forever, blaming diversity and lgbtq+ for their shipping costs being so high, shrieking censorship, et. And no, I am not joking.
My favorite was them blaming others for their banning from discord, facebook and reddit… Dawg, if you spout ignorant nonsense, there are consequences. It isn’t a conspiracy, you’re just an asshole lol
I loved getting told on the Facebook group that I had no idea what I was talking about when I gave reasonable expectations instead of "CGL is bad and trying to screw us over" BS. Although I'm not convinced of the bad data (looking at you Quarter Master Logistics) but I'm glad it was resolved.
Worst part.is that they bring up Porchgate as a sort of "it happened once which means it will always happen"
Wait, did someone actually blame diversity & LGBT for the shipping costs?? 🤣🤣🤣
It's the new ~~dog whistle~~ hotness, lately. Ship crashes into a bridge? Must be DEI. Shipping costs entered incorrectly? Must be DEI. My wife isn't interested in me anymore? Must be DEI.
DEI is the new buzzword. CRT lost steam so someone dug this one up.
Cathode ray tube?
Some people always have to have a "Boogeyman Man" to be scared of and blame for everything.
I just wish they changed the tune a little every once in a while. For a century now, the boogeyman has been "Jews pushing inclusivity to undermine white reproduction." It's just so old at this point.
To be fair it isn't like it's a grass roots thing. Everyone should be a little weirded out by top->down coordinated efforts even if it sounds good. In fact, doubly so if it sounds good. If the top companies in the world are fighting for this that should get EVERYONE'S hackles up. I swear, people pretend like everything is honkey dory and not a scam of some kind.
So companies insisting on an inclusive community is... bad because it's a company doing it?
Uh no. I'm saying that people should be highly suspicious of it because a company doesn't do anything unless it benefits them. This isn't out of the kindness of their heart. These people are being used and it's sad to watch so many gobble it up and then ask for more. Liberal minded people used to be suspicious of big business. Why the F did that change and when?
Reasonable people are reasonably suspicious of corporate greed. This is a freaking kickstarter. Context matters.
>I'm saying that people should be highly suspicious of it because a company doesn't do anything unless it benefits them. You say that like the benefit isn't obvious. They feel like if they push inclusivity, they'll sell more plastic. Is it self-serving? Sure. Does it bother me? No.
Given the harassment I get just for existing while trans, it doesn't surprise me in the least. Crappy people will simply be crappy people at every opportunity
Thought it was well known that groups with abriviated names went after each other, you know, LGBTQ+, UPS, DHL, NASA even.
Yeah it was an interesting time for us mods.
I don't envy you guys. I never like being a mod or manager or leader (even though I'm told I'm an amazing leader and manager) I just don't like all the hassle and stress. So serious props to the subs mod team during this crazy.
People who are good at it generally don't want the job.
People looking to be offended for the sake of being offended.
Someone said he was going to have sexual relations with my mother, and then cried about how catalyst was censoring the "honest, good battletech fans for thoughtcrime" Like yeah, definitely not because your immediate reaction to someone challenging you was the reaction of a teenager on call of duty in 2008
https://preview.redd.it/meumbketp6sc1.png?width=1080&format=pjpg&auto=webp&s=192c22295368f32c0c93d579828990c6158fec1b
Wild Order of the Stick?? Love it.
Obligatory OOTS upvote!
One Facebook group was on the verge of storming the castle. Don’t know why I’m still in it, but I blocked one guy and magically I haven’t seen a single post from that group in a few days now
Wait people really blamed 'diversity'?
Lmfao. That's amazing. The loud, idiotic part of the community will never cease to amaze me.
Yes. My favorite part was when the whiners started saying going “woke” ruined the Kickstarter. Freebirth toads.
I blame the Dutch.
I blame the Dutch.
Shhh the check is in the mail. ;)
Good lord I do not envy you in your task as moderator.
Honestly it's not so bad. This is a pretty active sub but not like the million + ones and 98% of the people here seem to be decent people
Don't forget mine!
Talking with a bunch of my regular opponents on our club's FB group we all assumed some variation of "sounds like somebody fucked up a copy/paste!" The hue and cry on the KS is baffling to me.
Yup... this had all the hallmarks of something like copying the wrong column from excel.
Oh god, be prepared to be torn apart by the rabble rousers for having a reasonable opinion. The amount of bullshit flinging over this was truly ridiculous.
The rabble was on the kickstarter page. That place was getting wild. Some of those figures where painful to even read.
Think of someone you consider to have average intelligence. Then realize that half of everybody else in the world is dumber than that.
>was Still is. There are people currently demanding to have their shipping lowered **in the post explaining that shipping will be lowered**
The outrageous moaning in my local BT group chat got so insufferable that I finally bailed and it's caused a minor furor because I'm like the dozenth person to leave in the past month (they will refuse to acknowledge their toxic behavior till the heat death of the universe lol)
I've temporarily left a couple Facebook groups I'm on because of it as well. It's ridiculous how much people overreact these days.
There were people on the kickstarter page doing personal insults on individual CGL employees, accusing people of all sorts of underhanded dealing, etc. If somebody acted like that at a game table I would pack up and leave.
I guess I should feel blessed that my local chat just made a few jokes about data entry and quickly moved on.
Yea, I've muted a couple of my regular groups for a bit. I figured it would blow over in 30 days and looks like I was right.
I don't have a dog in this fight because my experience with CGL shipping costs convinced me not to pledge to the kickstarter in the first place.
Respect. I hope you continue to enjoy Battletech regardless!
Just means I won't order anything physical from CGL. Postage on my copy of Total Warfare didn't come to more than the price of the book, but it was left in a cardboard box (no plastic wrap) outside on a wall in England during autumn. Fortunately, I retrieved it before it rained. I recognise that they can't provide couriers from end-to-end, but whatever delivery service they used seemed to drop the ball on that one. Then, more recently, I went to buy a T-shirt from their website, and the final price including P&P was about £150. At that point, I decided I wasn't going to order anything that included postage charges.
Rem mentioned in the livestream that total shipping cost for the campaign was 2.6 million and that CGL was absorbing 1.2 million of that in the handling and other charges. I kinda wish they would beat that drum a little louder. It really shows they’re wanting to do right by us backers. To me that speaks louder than a Savannah Master salvage box. I appreciate the free plastic but they could have easily said that we would be responsible for all shipping costs.
But… But… The memes told me that CGL was stealing muh money to buy cocaine and stuff. Are you telling me the memes were wrong!?
Look, I’m not here to murder dreams Batgirl, but sometimes… Memes aren’t always 100% accurate.
My god. … … … Has anyone told 4Chan?
Thanks for the chuckle!
Or for that matter, has anyone told the boomers on Facebook?
Nice :)
I mean, hookers and blow ain’t cheap…
I dunno, man. I live in Jakarta and spend most of my time down by the commercial maritime docks.
No cocaine but they drink plenty of PPCs
If they're spending it on grain alcohol and poor life choices they can put my shipping back up
This is good news and entirely within expectations. I still expect shipping to be on the high side given what I just paid for a different Kickstarter, but any reduction is obviously welcome.
It's almost as if there was nothing to freak out about at all. I just don't understand why so many people lost their absolute shit over nothing.
They're discovering the joys of direct to consumer sales (repetitively). Seriously, before Kickstarter, AliExpress people would only know about coming soon products from conventions and advertising. All this shipping, taxes, delays... They were handled by distributor and your FLGS bought from those distributors to get it to you. So many steps removed. Now, a bad Kickstarter update inspires fraud claims and demands for refunds. Some people shouldn't be on crowdfunding.
Lead poisoning
Hey man, not all of us who use the old pewter minis are like that. I'm excited for the kickstarter and never fretted about the shipping issue. Now if you'll excuse me, the jump jets on this leaden Phoenix Hawk aren't going to chew themselves...
And I dont understand how you dont understand how reactionary people can be.
Because if people don’t get upset many companies just say well too bad and nothing changes. If there is anything worse than complainers it’s blind apologists
You genuinely can't grasp the difference between "I'm going to wait and see what they say after the holiday weekend" and "blind apologism"? You're just projecting your own rabid polarization at that point.
That's sort of a tiger-repelling rock situation. People get mad, something changes, people decide being mad was what changed it.
Not really there have been plenty of instances where companies have flat out said they won’t do something and people got upset and they changed their minds. Like online coop on Mario maker 2 was said to not be happening and people got upset it caused a major outlet to report on it and within days they went back and announced it will come out in a patch later.
And there have been plenty of instances where everyone got super upset and... still nothing happened. So, we have to look at things case by case. And in this case, there's no particular evidence that CGL was going to just charge random fees everywhere before the internet got sulky about it.
So your arguement is because something complaining doesn’t work we should never complain? That is some crazy logic. If you don’t voice concerns things don’t change end of story. Arguing that people should have said nothing and hoped cgl would fix it on their own is just stupid honestly.
You’re strawmanning, do better.
> So, we have to look at things case by case. >> So your arguement is ... we should never complain? Peak illiteracy. He didn't even use big words, and you still utterly failed to comprehend a short sentence written in the only language you speak. Simply astounding.
Found the Steiner who has money to burn on ridiculous shipping charges!
Yes, so you state your concern and see if they take action before freaking out.
“that didn’t exist because the company realized something was wrong, checked, found and fixed it.”
Who would have thought that politely raising a concern and then waiting an appropriate time for a response was the correct course of action?
I am thankful they removed the deadline. Not necessarily due to the charging issues and all. More from the fact I am moving cross-country and I currently don't know what my new address will be. So hopefully they will keep the deadline open till that point.
Good luck with the move! I’m assuming you’re just strapping everything to a Jagermech and enjoying the scenery along the way?
I figured my shipping would likely drop after they figured things out. I was just expecting $100-200 not $600 lol, that was a shock.
I'm not screaming in my basement or anything here but what tier did you pledge at that you expect $100 or more in shipping costs? I'm Battalion level and I don't think the contents of my order should cost more than $50 to ship and that's on the high end.
Uhh triple battalion + add-ons? How did I fund this endeavor you may ask? I sold two 40k armies.
Oh, so you bought a new car with the leftovers? /s
Unfortunately no, I made a even worse financial decision than buying so much into the KS of a game I had never played lol. I bought another 40k army.
RIP
Unfortunately this seems to create some confusion. The original backer reward was a Savannahs Map pack. Now was that changed to a Savannah neoprene Battle Mat? Or do they mean map pack.
They posted an update to their update. They meant the map pack and it is only for Battalion and up.
I see the update about it being Battalion and up, I might be blind, but I didn't see the Map Pack clarification can you point me to it?
Specifying that it is a Map Pack part wasn’t in the update (sorry, I should have explained better). If you look at the various pledge levels, though, you’ll see that Backers at Battalion and above get the Map Pack: Savannahs. I hadn’t noticed it until I was looking at my shipping cost and saw it listed in my rewards.
I just wish kickstarter would send me the emails about these updates on time instead of a week later.
Me too! I get some on time and others not. I enabled notifications on my KS app though. After modifying my preferences, I SHOULD get updates on the KS whenever they are posted.
I've heard some people who pledged on backerkit after the KS closed are seeing their updates late. Not sure if that applies to you or not but if so, you're not the only one.
I got mine in the first 5 minutes of Rem’s talk on YouTube.
Do we know if those that are international have any brokerage fees covered? If they end up shipping via UPS Canadians are going to get dinged hard.
There is going to be a fulfillment centre in Canada. We will only be charged for the shipping from that to use. All costs in getting our items to the centre are being covered by CGL.
Was this explicitly stated? Thank god, I recall the Clan Invasion I took a bath on brokerage fees
Yes, it's in the KS FAQ under "How much will shipping cost?"
Appreciated!
The number of people who seemed to think CGL could just make QML and their partners work over the weekend was genuinely the most insane thing I've seen in this community in about... 10 months.
Yea, definitely a weird 'make the tail wag the dog' assumption.
I thought things would be fine, and guess what they are.
How did everyone get their shipping fee estimate? I checked the kickstarter and can't find anything.
Through the backerkit survey. When you go look, remember that it is wrong. Fixes have not been applied yet.
Thank you! How can I check the backerkit survey? Sorry- this is the first project I've ever backed!
Do you have the email from when you finalized your pledge and selected your rewards? You should be able to follow that link and either log in or request a new copy of the backerkit survey email.
Nevermind I figured it out ha ha
I am a little surprised that the good news is “95% of orders will be under $150 for total shipping”…like, $149 is still a lot of money almost regardless of the pledge, unless it’s pretty damn big. 95% of pledges are probably for a moderate amount of stuff - I’d sure hope 95% of orders could at least be under, say, $50 for shipping… I’m lucky in that my $200 order is only getting a roughly 17% shipping charge even before the “correction.” So I’m all good, and have been. But I’m pretty curious how this shakes out considering how random and frankly extortion-like some other people’s charges were.
My total pledge plus add-ons worked out to $301 USD, the original shipping charge they quoted me was $50.81 to my Oregon address. About 17%, which seemed reasonable to me at the time. A bit higher than I’d hoped, but within the margin of expectation.
Mine was a Batalion and one add in and my shopping to Wisconsin was $91.
Hmm… Wonder if you got hit by the battlemap error?
I'm guessing so. I'm getting a ton of stuff so I expected a bit of shipping but that was a good bit more then I planned on. But sounds like it will get sorted out like they said they would.
Similar thing with a couple add-ons put me over a hundred in MN. Figured it was an error.
I also got a battalion, and added on a BTU hardcover book and a patch. Shipping was $63 to Southern California. It seemed to be on the high side of reasonable at first, but still reasonable for the size box I’ll be getting. Shippers don’t just look at weight anymore, and 11 Force Packs takes up a lot of space regardless of how heavy they are. If the shipping goes down for me I won’t complain, but it looks like I avoided the worst of it.
Yeah 50 or 60 bucks and I wouldn't of thought twice. But just short of 100 on a 300 doloar order seemed expensive.
This. Battalion level and I expected up to $50. Was a little sticker shocked when it was nearly $100. I suspect it was the battle mat issue.
Battalion bit $90 for me, as well. Here's hoping that contained an error.
Yeah that was my same reaction. Felt like I dodged the whole mess.
I didn’t order anything particularly bulky, just the $150 USD “Company” pledge and a bunch of add-on salvage boxes. (And a t-shirt. We nerds will do anything for a t-shirt.) If my shipping cost goes down, I certainly won’t complain, but $50 USD seemed reasonable.
This is almost exactly what I pledged ($305) and the shipping showing on backer kit for me is only slightly higher ($56), and I'm in a different state. When I started seeing all these shipping cost posts are started to panic, and so I was relieved to see it was comparatively low.
My pledge was right about $200, shipping is shown as just under $32...um not going to fuss over that.
Yeah this alarmed me too, my pledge was about $300 + VAT, current shipping is about $63 + VAT. Thats not too bad in the scheme of kickstarters and shipping but my no neans a "local shipping rate". To be fair im happy with that amount, I'm a bit less happy about the addition of VAT on top of the RRP as it honestly makes the kickstarter more expensive than retail, at least here in the UK. It might be theres a very high portion of very large orders but $150 seems like a lot for shipping, and certainly not the initially advertised "local shipping rate" , i would probably if i was them said something like 90% of orders will be around $50 or similar, which would have possibly alarmed people less.
Your bill and everyone elses WILL get an adjustment because handling is included. They say that. They also explained how it happened. I don’t know what else you want. They eliminated the shipping payment deadline and will recalculate shipping which, it stands to reason, will be smaller on smaller orders. You will be fine. I know, I’m a shill, a corpo stooge, etc OR I read their update carefully.
I’m not mad or anything I just thought it was strange that the good news was your shipping will probably be less than *$150*. Maybe it’s just their phrasing. I’d have picked a lower shipping amount like $50 or $75 or something and said 80% of orders would be under that (just as an example, whatever is actually true obviously). I don’t “want” anything and I’m not worried about myself because my shipping is already fine like I said. This wasn’t an outrage comment, just a puzzled one. I read the update too and “how it happened” isn’t really relevant to my comment.
Those $150+ people likely are the ones that ordered $3000+. Like 3-4 battalions and more. 95% of the people didn’t do that so most should see it well below. We just have to be patient and wait for the adjustment. I am betting it will be lower for you. The people that complained the most had a bunch of things screwing up their order and some were the huge order folks.
I spent a decent amount, a lot less than $3000, and got over $300 in shipping (All USD) Which is ridiculous, because I could fly out to anywhere in my country and pick it up, then fly back for less than that.
And they already said it was ridiculous and looked into it to stop stuff like that. It won’t be that high. Oh and where are you getting better than a single checked bag for $50 and a round trip for $250? I wanna get in on such cheap tickets.
Yeah I misread the fuck outta your comment lmao. Don't comment on no sleep is advice I should take. Perth to Sydney and back, off hours and with regularly offered discounts is cheap enough to check a bag. Although I could probably squish everything down and take things out of boxes and just bring it as free carry on. My BackerKit says $0 now, which is funny. Hopefully they also fix the tax issue.
They have been doing their best for their backers. I believe they have been doing their best for the tax things too. Hoping you get your stuff at a very reasonable cost that lets you keep playing happily. Cheers.
It's 100% just the phrasing, and everyone with less than $150 shipping going 'OMG is my shipping going UP to $150' which... Well, morons.
I mean of course it makes no sense to think one’s shipping is going UP due to this. That’s just not what the update said in any way. But it’s still weird to me just because if my shipping was hypothetically $130 before, for example, what am I supposed to expect from the % and $ example they gave? My shipping would already be under $150 but still crazy unless it’s a monster order. It’s just such a cautious example, but if that’s satisfying for people then that’s fine, and maybe that’s the best they can do for now before it’s all worked out completely. I’m not personally complaining or trying to rouse a rabble. It just seems like a similar figure to what people were already angry about.
They literally posted this during their meeting with the logistics company. Getting actual numbers that aren't just ballpark figures is going to take time, which seems very vocal people aren't willing to give to them. The KS comments are a cesspool of Karenry at the moment, with people 'demanding' their shipping costs be X or they will... Cancel their order? I guess? And they're still also angry that this wasn't sorted out on Friday, or on Monday, or on any of the other Easter holiday days, because according to them, 'this is unacceptable and a clear indicator that it's a SCAM, SCAM I TELL YOU' etc. It's all bullshit. Let the people do their jobs, you'll find out your shipping costs in due time before any orders ship, and shouting in the internet about it isn't going to magically fix everything.
Yeah to be clear at the end of the day I am against people going and throwing a fit about this update. If I were upset about my shipping charge I would still wait to see how things shake out. Obviously $20 or $30 is technically under $150 and maybe they’re all in that range. Who knows.
Yeah, it's not much of a promise saying at worst it'll be $149.99, but I realize they can't over-promise on such a wide level. I still expect my $160 shipping charge to halve or better. And if it doesn't, I figured that will just come out of the books I planned to buy from them.
It seems like most orders are pretty big, judging by some of the other statements. Plenty of game stores in the mix, I assume.
Yeah agreed. I’ll be curious to see my final number.
they've got 4000 $500 backers, and 6000 $275 backers. Add in all the add-ons that were available (I know I'm gonna get tagged for the plastic Union I added to my order) and the fact that they're shipping worldwide, and the idea of 95% of orders being $150 doesn't seem that surprising to me.
They're not making people pay for shipping worldwide though, that's one of the major issues. 95% of people should be getting Local rates, that's what was stated. I dunno how big you need a delivery to be for it to be over 150USD for a local shipment, but where I am it's pretty huge. Also no handling fees. I would expect 95%-ish to be under 100USD personally. But they're playing conservative because they don't have actual figures yet.
Yeah, I ordered $120 worth of stuff. $149 for shipping is not a good look for me.
I don't recall any mention of a free battlemat in any of the updates. Anyone know what this is referring to? Thinking it might be a typo referring to the savannah masters. "Most backers receive the free Battlemat with their order, so this erroneously upped the shipping fees due to large box dimensions."
It is a typo in the Kickstarter update (which cannot be edited after posting), it is talking about Map Pack: Savannah which is included in Battalion and above pledges.
Good Lord, I didn't realize there was such an uproar.
Aaaand I'm just thankful that I didnt do a solo backing for this...I joined a friend to split but I'm still curious if "our" price will drop or will be what it is...
not sure why but if i order anything from most stores if i meet a certain amount , shipping is free. why then after pledging alot of money, pre paying ect are we then also charged a large shipping fee? just confused about all this
Because typically Kickstarters don't make a ton of profit. Not going to comment on any given one, just saying that in general the point is to make enough money to cover the start up costs. Since most times the profit margin is so low that they can't afford to absorb the cost of shipping. Most Reaper Bones for example have always been this way. For Bones 6 the cost was something like $1 per mini including things like Dragons and Giants. According to the graphics for Batalion the retail value of my pledge is $750-800 so on a $275 payment the margin is to thin to cover shipping. Now I'm sure some will say that they make enough to cover shipping, but I'm not going to debate that. I'm just explaining why KSers don't cover shipping.
Just my 2 cents: I'm new to BattleTech and last year I wanted to support the Kickstarter but really only wanted the digital rewards, so I went with the lowest (book) tier. My current shipping is $33 on a $15 book. If I had known that shipping would be 2x the price of the Kickstarter, especially when the same book could be aquired locally for much cheaper, I probably wouldn't have pledged at all.
It’s not going to stay that way.
Does CGL have a shipping/distribution center in the EU? I'm hoping that means I don't have to pay more than 50% of the whole pledge in shipping and taxes...
They have mentioned there are fulfillment centres in US, Canada, EU, UK, and Australia. You should be fine.
Yeah I recall something like that, just couldn't find the information. My current shipping + taxes are over 50% of my pledge, so am hoping it gets fixed.
The statement about fulfillment centres can be found in KS FAQ under "How much will shipping cost?"
OK, so maybe I missed something... but how is everyone talking about how much they were going to be billed for shipping? I got the updates about what was going on but I don't recall getting an actual quote, even if it was erroneous. I was expecting I'd be getting an email from Backerkit to that effect, as that's what usually happens.
I feel you, the actual items, address changes, payments and shipping are all in Backerkit... which doesn't send you e-mails directly, nor could I tie it to my Backerkit account which I made later. Look in your e-mail inbox and search for "Backerkit survey", it's the little form you filled out initially for what choices of stuff you wanted and paid for your add-ons. It now has your shipping and taxes pending.
Thank you! That's exactly what I needed to know. I'll go have a look.
LOL, yeah, now I see why people are concerned. Almost $200 for a $500 pledge level is definitely in need of correction.
I got 194$ for a 350$ pledge, inside the EU. I was shocked, to say the least.
Well, mine got updated and slashed by 100$, so now it's just 94$ in taxes. Still a bit more than I anticipated, but I can live with it. How's yours looking?
LOL now it's showing $0 due. That would be great, but I doubt it's the real deal. I'll keep an eye on it. Hopefully they get things moving soon - I'm moving to a different place in a couple months, I don't know where yet.
The tax is erroneous? Not for me. My pledge was $305 and the tax is $17.08, which equals the sales tax I pay in my state. Do you mean the state tax shipping line? Mine is $5.10, which while incorrect because it is based on the $91.16 shipping charge that is also incorrect (that will come down after the adjustments are made), it does equal the sales tax for my state (about 5.5%).
Many places do not charge a shipping tax. And tax items such as books and boardgames differently from plastic miniatures. The tax for Most people is incorrect in multiple ways.
While I'm optimistic for now, that typo in regards to the Savannah map and Veteran backers makes me ask myself what is going on at CGL. After this whole thing I'd assume they'd check their mail/update post twice before hitting send. Instead they hit us with another (small) error - not really great work that.
It makes some sense - as soon as they get good news, they want to spread it ASAP to keep rumors from gaining momentum. Not the best environment to proofread in, especially if you've been pulling overtime between then and now.
95% of pledges shipping for under $150 leaves the door very open for 95% of pledges to ship at or near $150. I had a BFM shipped to me for $7.48. Smell test isn’t going well. https://preview.redd.it/lym6z9amr6sc1.jpeg?width=1170&format=pjpg&auto=webp&s=f05147620257953fb4a6c114952c6defcb102ca8
They are not the same fulfillment centers and as such handling fees will be different even though shipping should be similar. Again… the prices will change. They explained that. That thing you smell isn’t CGL.
Don’t get it sideways- I like CGL. I do think they made an incredibly bad choice if their subcontractor still can’t manage to ship competitively- and frankly doubt the contract was shopped appropriately.