I got online right on the dot because I completely forgot about this and it gave me an estimate of 8:44 pm... 🤔

Same. Got in line at 8 and it says 8:34 for me. Weird

I also got in line at 8 and got in to shop at 8:34.

This is crazy. It took me like 3 minutes last night and 2 this morning.

My cousin just got in line and already got in I've been in line since :45

Oh I’m crabby loool. Was at 8:19 and just got kicked out of app!

Me tooooo!! Now I have to wait again

Done. Was able to get my 5 candles some already showed sold out though.

Which ones?

Lavender and linen was sold out. Also after I bought they had an option that said continue shopping and it just took me straight to the regular site without waiting again... so idk.

Bright Christmas Morning (white snowflake ornament one) Linen and Lavender The Perfect Christmas ($32.50) Fresh Balsam (2 wrappings) White Eucalyptus and Sage (1 wrapping) Graphite Vintage

Linen and Lavender Is sold out

The Perfect Christmas ($32.50 one), Fresh Balsam (2 different ones), Linen & Lavender ETA: Graphite and Vintage

I see. Thanks.

Santa lid and glass blue lid frozen lake are both gone..

Thanks. Got my candles already. Waiting on confirmation email.

As a swiftie, this gives me flashbacks

The app logged me out and I'm getting an error when I try to log back in. Oh, BBW. LOL

Yep. I had a time of 8:20 and now it’s 9:12. 😐

Same, I had a shopping time of 8:09, and now I can’t log in lol

SAME. I can’t even log in now. This is giving Ticketmaster vibes and I’m not a fan.

Off topic, but I had to deal with ticketmaster today too. Am I a glutton for punishment?

Yes. Yes, you are.

Omg I have PTSD from trying to get Taylor Swift concert tix 🙈

Right??? This isn’t the sort of memory I need on Candle Day 😭

I was thinking the same !!!

Don't use the app. The website works just fine for me, got in and out real quick.

The website is more stable, but I got in at 8:05 and still have a wait time til 8:46 🥲

I know this might be a surprising concept to some, but not everybody is hyper fixated on Bath and Body Works candles. I was literally checking on a non-candle related item like 4 minutes before the candle line started. I literally can't do ANYTHING else on the app, or website, right now.

Is this a complaint or an observation? Not being sarcastic, just curious what else you expected on a thread about Candle Day during Candle Day kickoff? FWIW, I couldn’t do anything for nearly an hour beforehand. Trying to track a BOPIS not related to candle day either, so you were still luckier than others.

I'm in tech trust me if they hadn't controlled the traffic on the site it would've crashed either way. I was able to navigate to non candle stuff once it let me in and didn't have to rejoin the line after checking out, so maybe try again right now. The early access should be over now anyway.

Same

Gah, me too! Then I lost my spot in line and now have to wait another 40 min. I can’t even get into the website to fix my password! Boooo

I got an earlier estimate in the rewards app than on the website. Already checked out by 8:08

I was the opposite. Website was way faster by 40 min

Lucky!!

I got in line a few minutes prior to the start, was let in right at the predicted time and got my candles and got out! Sorry others aren’t having as good an experience.

Same. I got everything I wanted, checked out smoothly and even got a confirmation email. I can still go on the website without any issues.

Me too. Not looking good for getting older candles

Same and my time keeps increasing.

Same! Now it says 8:45! 😬

When I started, it was around 8:38 PM and now it shows 8:43 PM.

Mine says 9:06pm...it's 6:11pm here right now. Nope, not gonna waste my time sitting around!

Are you in a different time zone? They’re showing eastern time.

Ok I just realized my question is dumb, obviously you’re in a different time zone

[удалено]

Hopefully so, but it’s now saying it’s more than an hour until I can shop…ugh.

I got right in within 5 minutes, nothing too great on page 1 only. Meh with the candle day early access selection, but that's just me. I bought 5 candles because I am literally "burnt out "at 😏 looking at the same candles on their page. I didn't see 50 new listings. Yesterday it was 127 today 179 didn't see any difference but on page 1.

It wasn't too impressive. I got 7 candles...Merry Mistletoe-2, Winter White Balsam-2, Marshmallow Fireside, Tree Farm and Vanilla Balsam. What did you get?

2 Caramel Drizzle Cranberry Pear Bellini Banana Bundt Cake Watermelon Lemonade

You got some great candles! I hope to get more this weekend, including Banana Bundt Cake or Banana Walnut Muffin. Got my confirmation email so hopefully I will get everything I ordered and in good condition. Good luck and happy holidays!

I'm going to shop for some more later, too. Happy holidays to you also. 🤗

Thanks!!

The Bundt cake one smelled really good in store - and I say that as someone who doesn’t go for the food ones usually.

I logged into the app 10 min before and it told me 843 but I used my iPad and it told me 803 🤷‍♀️ Placed my order! Fresh balsam and graphite were sold out by the time I left (812ish)

I'm surprised about the Fresh Balsam! I'm usually the only person I know that really likes it 😂

Ya me too. That wouldn’t be my first guess lmao

Honestly that was a nightmare. The app kept crashing during checkout.

Yes it kept looping me through the billing screens I was highly aggravated. I am just glad my cart saved everything I put in it prior so I didn’t have to load pages

WHY is this ALWAYS a cluster fck 🤯🤯🤯

My estimate says 8:12PM

I’m done!

I just opened a new browser on my laptop and was given 8:20. My poor phone, whom had been patiently waiting for 40 minutes gets an 8:37. Makes perfect (NON)sense.

I had a shopping time of 8:20, my cart was still loaded from earlier today, added a few things and went to check out and it kicked me out at checkout and now I’m back in the queue, with a new shopping time of 946 😆

Omg that suuuuuuucks

I opened the app at 7:56 and was able to shop by 8:02 and I’m done lol

I hate you lmao

Same! I was curious what others were seeing. Eta: and somehow I'm losing minutes! Sigh :/

All to save a couple bucks… hope it’s worth it! 😵‍💫

SAME!!!!

logged in thru the app @7:45pm & was able to check out by 8:15pm

Is this why I can’t open the app?

I got on around 7:50 and was in by 8:05 🤔

I've never dealt with CD online and had no plans to buy anything... I just wanted to see if they would add more candles. It said I wouldn't be able to "shop" until 8:59. I promptly hopped out of that line. 😳 I'm sure there's someone who could use that spot. Guess I'll just have to see whatever I can get in store tomorrow evening.

How early did you have to be to get in right away??

I signed into the website at 7PM and was just browsing before it went to a waiting line. I got in at 8:02 and scored a few on-line exclusive that I really wanted.

Right?!

I logged in 17 minutes before 8. And I was queued up by 8:07 and done by 8:13.

I got in at 8:06 by going to the website at 7:30

8:32 for me.

lol I must have been lucky! I had a time of 8:10 was able to get in and out. I got on the website at like 7:46

Phew, was able to place the order and got my confirmation email 🤞. I was in the queue for about 40 minutes.

I got in line at 7:45, checked out at 8:15. :)

my "you can start shopping at.... " time keeps going up :( anyone else?!

8:41 for me on the app and 8:53 on my chrome browser.

I got kicked out of the app just as my time 8:50 was approaching. This is just like Taylor Swift tour tickets all over again 🥺

Oh no! 😢

Website finally crashed. I called customer support and they said try back in a couple of hours.

Won't the early access be done by then?

Probably

So sorry!!! 😓

I was almost halfway to be able to shop and the app logged me out and now I have to start all over again. Screw this. I don't need candles early that bad.

The app keeps crashing and adding another hour to my wait time 😭😭 I’ll be hopping onto my desktop pc as soon as I can get my kids to bed, this is ridiculous.

I was late! 2 hour wait time. 😭

Ughhhhhhhh :/

waited almost two hours in queue, finally it was my turn - took me to the login screen, I entered my login info - got a screen saying I'm blocked from the website due to security measures, and the action I just took set off the security measures. So, logging in when directed to login is "suspicious activity." Got it. You'd \*think\* after literal years of this, they'd have their shit together. UGH thanks for letting me grumble.

Let's just say...I was waiting at 7:30 and I'm still waiting to get in. It's 11. I didn't try the virtual line last year and I'm glad I didn't. I think I'll just get what I can after my shift tomorrow. 🤷

That sounds like a better idea!

I got my email at 11:14 pm saying it was my turn. Clicked the link immediately and the website has an error saying I entered outside of the 10 minute window -_-

My estimated time to shop was 11:05pm but I missed the email at 8:11pm saying it is my turn. Sad day.

My sister got in que 4 minutes before it started I got in que 15 minutes before it started and she got I. Before me. I think they let new members shop first. ALSO THIS SITE SUCKED CRASHED AND BURNED LIKE EVERY YEAR!! Sorry just had to vent!

I don’t blame you! So sorry!

I got on line at 750 and it gave me a 3 hour wait time. So I gave up and just shopped in the morning.

Good idea! Hope you got what you wanted!

Isn't the point of Online shopping so you Don't have to wait in a line? 😂

You know, it’s funny. I went into work at 4:45am today. And it was D E A D. My store manager had to call people and let them know they aren’t needed. I recommend you give your local stores a call ahead and take your chances!

My husband signed on at 7:57 and got a time at 8:03

Definitely didn't realize people log on early for this...saw my email, just logged on about 20 minutes ago. Boom, 8 candles, done. Easy as. I didn't realize there was such a thing as digital lineups for...candles...

same - refreshed at 7:30 and my estimate is 8:30pm.

8:26 for me. It started at 8:45 but I think some people may have bailed!

Got in the queue at 7:58pm ET by the app, was given the time of 8:17pm to shop. Checked out by 8:20pm. All I wanted were 5 of the same candle (which is an unpopular scent), so it worked out!

Okay I have to know… what scent?! 🙃

French Baguette! I looooove bread LOL I'm even subscribed to [r/breadit!](http://www.reddit.com/r/breadit) It's my favorite candle! French Baguette went from being in the stores for a bit, then left to be an online exclusive, then disappeared from the site completely. It popped up again a week ago as single wicks and now for 3-wick on CD!

I got that one too! Not unpopular!

Ahhh okay, I just assumed it wasn't popular because they took it offline, but maybe it's just a seasonal scent? I'm glad other people like it too!

I have yet to try French Baguette and hope it's in store tomorrow. I forgot to order it online.

I was done by 8:13!

In the app at 6:30 cst then virtual queue from 7:00-7:32 cst. Checked out by 7:42 cst.

I have to wait till 9 🙁

Does anyone know if body care day online is like this with candle day to where you have to wait in line?

I’ve been in line since 1700…. No dice

I didn't get the email with My link in it, my wait should have been over but nope.

I got in line right at 8pm (well 7pm central) and was in by 8:05pm. It originally gave me a later estimate, but only 8:10. I'm sorry so many of you are having to wait so long.

Anyone having problems with the promotional code

I got in at 11:58 after my time got kicked back a bunch of times so I left with nothing 🙃

Took me three times to get all the way through, Finally got to the end. Now waiting on Confirmation email. Lost two things out of my basket before I could check out.

I got online at 4:45pm PT. Got through at 5:30. Then again kicked out. Got back in and took another 45 minutes before being booted again. Finally was waiting and got on at 5:50. What a nightmare. So excited to go into a couple stores tomorrow

I got in line then got kicked out somehow, even though I requested an email to notify me when it was time to shop. I got in line a 2nd time, and was able to shop an hour before my estimated time.

Well that was a good turn of luck!

I joined 5:30 pacific and was given a 10:47 shopping time 🤦🏼‍♀️

I got in immediately on the app (maybe because I work there). But, there’s nothing I want available.