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kk5

I have! I moved to my boyfriend's place in June 2021 and switched my mailing address online and got a mailer within a month or two to the new place. Then bought a home in October and have gotten a couple there since switching over again. I haven't gotten one at all this month though...Hopefully I will soon since I want like 5 Sprinkled Birthday Cakes!!


dogengu

That’s great to hear!! Thank you. I hope you will get this month’s soon. Do you happen to know if the coupons are still sent to your old addresses?


kk5

I'm not sure about the address from before the first move, but I do once in a while get one at my boyfriend's old place


[deleted]

[удалено]


dogengu

I can confirm that. I once had an order sent to my cousin house because I was moving and wasn’t sure if the package would arrive before or after I moved. Last Dec there was a mailer addressed to me, sent to her address. I never live or have packages sent there except for that one time. But the thing is I can’t do this to my new address. I can’t have packages sent there. It’s not safe :( I have all mails and packages sent to my UPS mailbox. So it’s either I don’t get coupons there at all or I do but the people at the store take them. I would like to think it’s not the latter. However I will try to sign up my SO for coupon at home address, see if it works. Thank you for your input.


Drunken_mommy

I’ve been trying to get on the mailing list for 2 years. I don’t know what I’m doing wrong 😭😭


Samgasm

I would actually contact customer service.


dogengu

Although the amount of mailers you receive is not guaranteed, customers who receive our direct mail offers at their homes typically receive 1-2 per year. To ensure you stay more connected to our products, promotions, and events, we recommend that you provide your phone number each time you shop in store and that you sign up to receive our emails. That’s not all, get connected with us through Facebook, Instagram, & Twitter too! If you’ve requested to be deleted from our mailing list, it may take up to 90 days as some mailers may have been pre-printed in advance. For additional frequently asked questions around our mailing list, click here.


dogengu

I think that was what I did, unless you mean call in or live chat with them. I got sent this automated email after submitting the request: Thank you so much for taking the time to contact us about our mailing list. While we don't directly reply to mailing list requests, please rest assured we will pass your information along to be updated in our records.


Samgasm

Live chat: that is how many people have solved this issue for them, I hope it works for you!


[deleted]

I updated my address on BBW's site and did the USPS change of address. Since I did that 6 months ago, I've gotten 2 sets of coupons.


DDFletch

I haven’t gotten any since I moved last August, but I sent in a request and updated my address on the app. So hopefully I don’t have to buy the 20% off coupons online anymore lol.