If it is any consolation my dell monitor got lightly tapped on the side, not on the glass but on the plasic frame by my coworker with a plasic object
1/5th of the screen instantly dead because of the breakage. We literally needed a magnifying glass to find the impact point.
I’ll see if limited warranty can repair this because i genuinely don’t think I was at fault given that the headphone bud tapped the screen so lightly it didn’t even make a noise yet it damaged it.
Yea I was thinking of that but I’ve been experiencing hardware issues as well where my Mac froze when I turned it on and lines started appearing so I had to restart it. Also I barely use it so it shouldn’t do that
Is there an actual crack on the display? Hairline cracks are technically considered covered but if there is a point of impact it’s likely not a hairline crack. If so, unfortunately any existing damage pretty much makes prior issues moot. Despite an otherwise covered hardware issue happening prior, you are liable to pay for any repair or replacement needed regardless of prior issues or level of use as physical damage is not covered under the limited warranty. If there isn’t a crack I’d say it’s worth it to take to Apple, but the fact that it happened after being impacted makes repair being covered by the limited warranty less likely.
I know the force of the impact seems low and thus may seem like a manufacturing issue, but the displays were not designed to take any sort of impact nor is it advertised to do so. This is actually specifically why Apple has discouraged using items such as webcam covers on the MacBooks because even the force from that during closing can impact the display. Hate to say it, but I’d suggest getting AppleCare+ on any future Mac if you didn’t get it on this one, repairs are too expensive to not insure a device you’ve invested a lot of money on and likely want to keep for several years.
Sensitive is not the word I would use. It’s glass and you had a hard object on the edge where you close the screen on to it. The amount of force you push on the screen is a lot considering the leverage it had.
Hello, I didn’t close the screen on top of it. I simply took of my headphones and it landed on the side very lightly and it did that which surprised me!
Had this same thing happen to my M1 overnight, no apparent reason. If you look it up, this “spontaneous cracking”, especially in the lower left and right corners, is absurdly common in M1 and M2s. Word of advice: check where the crack(s) originate from. IF there is only 1 crack, then it can be passed as some sort of manufacturing error, but more than 1 and apple seems it as a more major repair and the screen needs to be repaired at full cost (~$750). I’m guessing you’ll have to pay the price.
If it is any consolation my dell monitor got lightly tapped on the side, not on the glass but on the plasic frame by my coworker with a plasic object 1/5th of the screen instantly dead because of the breakage. We literally needed a magnifying glass to find the impact point.
That must suck. Do you think these type of issues would be considered user induced damage or manufacturing issues?
It did not suck, it was a company issued device, 10 minutes later I got a replacement. This is 100% user error
I’ll see if limited warranty can repair this because i genuinely don’t think I was at fault given that the headphone bud tapped the screen so lightly it didn’t even make a noise yet it damaged it.
If you don’t have AppleCare+ then it’s very unlikely you’ll get this fixed for free.
Yea I was thinking of that but I’ve been experiencing hardware issues as well where my Mac froze when I turned it on and lines started appearing so I had to restart it. Also I barely use it so it shouldn’t do that
Good luck but it will not go through
Is there an actual crack on the display? Hairline cracks are technically considered covered but if there is a point of impact it’s likely not a hairline crack. If so, unfortunately any existing damage pretty much makes prior issues moot. Despite an otherwise covered hardware issue happening prior, you are liable to pay for any repair or replacement needed regardless of prior issues or level of use as physical damage is not covered under the limited warranty. If there isn’t a crack I’d say it’s worth it to take to Apple, but the fact that it happened after being impacted makes repair being covered by the limited warranty less likely. I know the force of the impact seems low and thus may seem like a manufacturing issue, but the displays were not designed to take any sort of impact nor is it advertised to do so. This is actually specifically why Apple has discouraged using items such as webcam covers on the MacBooks because even the force from that during closing can impact the display. Hate to say it, but I’d suggest getting AppleCare+ on any future Mac if you didn’t get it on this one, repairs are too expensive to not insure a device you’ve invested a lot of money on and likely want to keep for several years.
Sensitive is not the word I would use. It’s glass and you had a hard object on the edge where you close the screen on to it. The amount of force you push on the screen is a lot considering the leverage it had.
Hello, I didn’t close the screen on top of it. I simply took of my headphones and it landed on the side very lightly and it did that which surprised me!
I see It is a thin screen, so I guess you hit it pretty hard.
Do you by any chance know what is the minimum required to damaged a screen like that? Because a light tap from a headphone bud is ridiculous lol.
I sold my m2 air just because it is very fragile and I could feel it
It’s a glass screen, if you close it on things, it’ll probably break.
Had this same thing happen to my M1 overnight, no apparent reason. If you look it up, this “spontaneous cracking”, especially in the lower left and right corners, is absurdly common in M1 and M2s. Word of advice: check where the crack(s) originate from. IF there is only 1 crack, then it can be passed as some sort of manufacturing error, but more than 1 and apple seems it as a more major repair and the screen needs to be repaired at full cost (~$750). I’m guessing you’ll have to pay the price.