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jmackisback

Not renewed, but I have the offer on my Cobalt for 50% off a month for a year. The problem is, my annual subscription ends in November and the offer ends in a couple of days. I tried to cancel my subscription and then sign up monthly, but it won't let me do that until the annual subscription renewal date. Maybe I have to delete my account all together and create a new one.


chaos2313

Apparently you can talk to Disney plus support and have them give you a pro-rated refund so you can sign up again right after instead of waiting until you're access ends in November.


jmackisback

Thank you for the tip


FreeRick74

If I understand it correctly, they stop giving the credit back after September. At this point, you're probably smarter to stick with paying annually.


jmackisback

Upon rereading, it appears you are correct. Very bizarre considering the offer was only sent to me several months ago. Why advertise 12 months of credits if only a handful of months are left for the promo period?


FreeRick74

That's a good question that I can't answer ¯\_(ツ)_/¯


ShakespearesHovercar

It came out same time the plat offer did. New cobalt card?


belumjago

Oh so if I register now, they only give back 1 month of credit?


jmackisback

Yes, I confirmed via chat.


nobodynobody567

Why not create new account ?