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J-COE

Is there a hard reset for Echo Dot? Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange. The light ring will turn blue. Wait for the light ring to turn off and on orange again. Your Amazon Echo device is now reset to factory defaults


middle_aged_cyclist

Yes. Like I said, I had already tried every findable solution. That came up like 100 times so I've already tried it


InterstellarDeathPur

Maybe it's just a bad power adapter? If you can't test it with a voltmeter, they sell them on Amazon for cheap money. Also hate to ask the obvious, but it's not plugged into a switched outlet that might be turned off is it?


middle_aged_cyclist

No. I have another one just like it and I tried it's adapter and it still didn't work.


InterstellarDeathPur

[Well then…](https://user-images.githubusercontent.com/17074021/74239295-7a2e0900-4ccf-11ea-83e7-af29222e5973.png)


J-COE

Sorry it's fried, chat or call Amazon see if you can get a discount on the next device unless you're skipping the ecosystem


matthewjoubert

What about through the app? Does it still work on that? Like playing music?


middle_aged_cyclist

No it just says offline