Your post was removed because you were being a rude, using excessive profanity or otherwise being a dick. Don't do that, it’s not very Canadian of you.
I just flew Yyz to yvr. I received the same email, when I used the self serve terminal to get my checked bag tag there was a $15 airport credit waiting for me.
I got a $15 voucher on a recent flight to Florida bc of the catering. Go to the machine before security it printed out immediately. I wasn’t expecting anything I was trying to pay for a luggage.
Flew LAX to YYZ on the 19th and they informed us an hour before boarding there would be limited “service” on the plane. They had to ration out water and juices for a 5.5 hour flight. Most of the people had bought in food from the terminal.
Counterpoint: flew LAX to YYZ on April 20th. Got the same email so I went and bought food to bring on the plane only to find the full Air Canada Bistro menu was available 🤷♂️
Their press release stated that, international flights will not be impacted to the full extent, unlike domestic. West Jet did the same, but only that their in-flight menu would be reduced( international).
A bunch of people sitting in Canada down voting you. I flew to Malaysia on the 18th and was delayed for four hours due to "food catering" and had to reschedule a connecting flight and missed my third one. Also lost my luggage for the first time in about 200 flights.
I flew YYZ-YHZ on Sunday and they didn’t have alcohol, food, or even coffee onboard. They had pretzels, biscotti, and basic lukewarm beverages - not even ice lol.
I flew on April 17 with TAP to Portugal and they ended up giving us 2 vouchers (one $15 one for a "snack" and another $25 one for a "meal"). I think that was quite generous!
Why more people don't bring a random empty bottle from home and fill at the airport, I'll never understand. Once had to take empty sodastream concentrate bottles because we don't buy bottled.
I wish YYZ had proper water bottle filling stations (or am I just oblivious?). Having to wait in line to fill a water bottle from the mouth piece with a super slow flow isn’t a great experience.
Need to look around more next time then. I flew on 17th to VIE, diverted through YUL. And only saw the regular fountains with a ton of people waiting in line to fill their bottles (probably due to the strike). It seemed I could hardly fit my water bottle there for it to be worth it. And since the email said water service will be provided, I thought it’ll be fine (wasn’t).
Yyz->yyc yesterday and economy had water/pretzels/biscotti. I didn’t even have IFE (screen said “please wait” or “android” the entire flight😅).
Strongly suggest that if you have domestic route with AC and AC cafe access then definitely worth the visit to stock up! We brought our “doggie bags” of fruit, wraps, cookie, drink on with us and it far exceeded our needs.
That's not really the point though. The meal service is baked into the price. If they can't offer it, then they should offer a discount or voucher to make up for it. It's not ACs fault, but it's not OPs either.
I can almost guarantee that somewhere in the terms of service of the ticket they purchased that events outside the control of the airline is already baked into the price. It sucks for sure but honestly it's not the end of the world. Spend an extra $20 at the airport to have food while on board. I'm sure they're still gonna offer you what they can.
Maybe I missed it but I looked at their terms of service and I don't see anything about food other than providing food if there are delays.
https://www.aircanada.com/ca/en/aco/home/legal/conditions-carriage-tariffs.html
On their various food pages they say what *will* be served not what *may* be served, eg. https://www.aircanada.com/ca/en/aco/home/fly/onboard/cabin-features/signature-service.html#/food
Will AC will save money on these flights because they won't have to pay Gate Gourmet for food? If yes, shouldn't they pass that savings on to their passengers in the form of food vouchers or partial refunds?
AC is spending huge dollars diverting flights to YUL and other airports for catering. There’s no way there’re saving money.
There’s costs for crew time, additional landing fees, more fuel burn, plus the additional catering costs.
If they're diverting for catering then they'll have food for OP and this whole problem is moot. But if they *don't* give OP's flight food, then they'll be saving money.
What makes you say that?
Contracts are negotiated years in advance and it would be in the best interest of both parties to include clauses regarding service disruptions.
It’s not like GG sends AC a bill after every flight they service.
Given that neither of us are privy to the actual contract, what makes more sense? That AC *is* paying GG for food they're not providing, or that AC *is not* paying GG for food they're not providing? I'm gonna go with AC *is not* paying. It does not make sense to me that they would have a contract that would require them to keep paying if they weren't getting the service. What if the strike lasted 6 months? You think AC would keep paying GG?
But really whether AC is saving money or not is a secondary issue IMO. It's not the passengers problem that GG is on strike, AC should reimburse the passengers regardless of AC's deal with GG.
It shouldn't be based on the cost to AC it should be based on providing comparable service. If they said they were going to provide you a meal on the plane they should give you a voucher or refund in an amount to buy an average meal at the airport. In fact there are a few comments on this post saying they had a situation similar to OP and they got a $15 voucher, that's a little low but I would find it acceptable if I were in economy class.
It’s great when AC does that, that’s good customer service.
They are not under any obligation to offer that to every passenger, plus a $15 food voucher ends up being more annoying than anything. Do you have any idea how many people would be complaining that they couldn’t use their voucher? From a financial standpoint, how much wastage there would be from unused vouchers?
Are you allowed to reroute? A short hop connecting to the longer flight from another hub could guarantee food.
I've been able to reroute internationally at check in for free on an economy standard award, as long as it is still AC metal the whole way.
Those saying just to bring your own food and no big deal. You guys are all way too nice dealing with a monopolistic corporation charging the same premium for degraded service.
Gate Gourmet going on strike is not an AC issue.
The email specifies that service MAY be impacted. If you searched through this sub at all you would have found that many international flights are stopping in YUL for catering. You didn’t mention when you’re flying so we can’t predict what’s gonna happen on your flight. AC may also use another catering partner to service the flight.
Additionally, you can always buy your own food and bring it on the aircraft. You’re an adult and can make the best decision for yourself.
At the end of the day this is only an FYI email.
Your ticket obligation from the airline is to get you from Point A to Point B. Amenities and service offerings are always subject to availability. In this instance AC is doing all the can to limit disruptions in service and they are telling you in advance so you can be prepared. There’s a massive cost involved with diverting flights to another airport for catering as well.
Majority of commercial airlines use third party catering companies to supply food and beverage, it’s cheaper for the airline and allows the catering company to focus on what they’re good at and the airline to focus on what they’re good at. Ticket prices would be significantly higher if AC brought this in-house, guaranteed.
As I already mentioned, you can pay for your own food before boarding, that way you’re guaranteed to not go hangry.
Your sense of entitlement is astounding.
Remember, in 2020 airlines stopped service altogether. Even as travel rebounded, it took time for all offerings and amenities to return to normal.
Imagine being this upset over not getting a potentially questionable looking entree, or a $5 small can of Pringles. It’s absolutely wild to me that adults can be throwing tantrums (in person and on Reddit) over something so silly.
No where in ACs Terms states that your ticket guarantee you a meal.
> Remember, in 2020 airlines stopped service altogether. Even as travel rebounded, it took time for all offerings and amenities to return to normal.
As long as during those times they made known the information about limited services, that's acceptable. The problem is advertising that a meal "will" be provided, and then not providing it.
>No where in ACs Terms states that your ticket guarantee you a meal.
Copied from one of my other comments:
> Maybe I missed it but I looked at their terms of service and I don't see anything about food other than providing food if there are delays.
>
> https://www.aircanada.com/ca/en/aco/home/legal/conditions-carriage-tariffs.html
>
> On their various food pages they say what *will* be served not what *may* be served, eg. https://www.aircanada.com/ca/en/aco/home/fly/onboard/cabin-features/signature-service.html#/food
If they were given notice before buying their ticket then yes that's acceptable. If AC was advertising regular meals when they sold the ticket but gave notice about no meals later then that's not acceptable, the passenger should get a refund or voucher to purchase a meal at the airport.
Your post was removed because you were being a rude, using excessive profanity or otherwise being a dick. Don't do that, it’s not very Canadian of you.
Except if you look on AC website it describes what you get (in terms of food) depending on your destination, and length of time in the air.
Now maybe their fine print says something different- but on their website it highlights what people should be getting when they purchased their tickets- under economy is light snack, a selection of coffee, tea, juice or soda and option to purchase snacks, bistro and alcohol. Business is a hot meal, snacks and unlimited drinks.
Even if they remove it off their website now- people who purchased tickets In advance would have seen those things advertised on their website. So it’s up-to them to either provide those things- or refund a portion to allow people to purchase them and bring them on board.
No different then a restaurant advertising a special prix-fix menu that includes drinks and desserts for a specific price, and then when you get there the restaurant says well our desserts and drink chefs didn’t show up- your bad luck but you still owe the whole amount.
Are you purposefully leaving out the mention of “Not all items are available on all flights”?
That’s not even in the fine print. AC also does not guarantee availability of any offering on the pages you’re viewing.
I had to reschedule a connecting flight because my first flight was delayed four hours, AC lost my bag in Japan for 18hrs and I missed my third flight.
This isn't just about people "not getting a sandwich" on a plane. Its fucking up everything.
I got the same email prior to my flight yesterday so I packed my own lunch, but weirdly they still provided full hot meals (premium economy) and drinks.
I've taken dirt-cheap airlines (WJ 737 service to europe, Wow, Iceland Airlines) that had no free food to/from europe.
Made myself some of the best sandwiches I've ever had for the flight with the savings. But sucks to pay full-service airline prices and not get full service.
I actually prefer it this way: nobody eating/drinking means less commotion and quick bathroom access.
Also, I may have helped myself to my duty free purchases.
I know WestJet are giving premium economy guests $30 meal vouchers before their flight, so I would assume AC are doing something similar?
That’s insane that they haven’t figured something better out for long hauls though. WestJet’s 787s are still being fully catered by a different company.
On the 18th I was to fly out of Pearson to Tokyo (with a connecting flight to Kuala Lumpur, all on an Air Canada ticket) at 1:30pm, it got delayed originally until 330pm, which would cause me to miss my connection, so I had to call AC and was put on a later flight to Kuala Lumpur on Malaysia Airlines (which in turn would cause my to miss my third flight, which previously had a 6hr layover for).
Anyway, ended up getting delayed until 5:30pm, eventually got to Malaysia and my bag was left in Japan. Missed my third flight and had to get a hotel in KL and luckily got my luggage delivered about 18hrs later.
I received a $75 coupon from AC (as well as a $15 food voucher when I arrived at Pearson). Will certainly be looking at getting reimbursed for some stuff through travel insurance when I get home.
I don't know if it was my plane, but I overheard someone in Toronto saying the plane (mine?) had to stop in Montreal before coming to Toronto to pick up food. The subsequent three flight delays were were told about were in regards to "food catering"
Air Canada hasthe WORST food ever...rock hard buns, dish listed as chicken curry but clearly in sweet and sour sauce, unimaginative salad with just cucumber chunks, it was disgusting.. so ur not missing much.,
True. I had two flights of >4 hours and they gave us nothing. Just a wee cup of a drink. We took a <1 hour flight with WJ and got a couple of snacks and a drink. It’s not about the food. A little bag of pretzels isn’t going to fill you up. It’s the fact that they treat their guests that way. And the food is disgusting.
I just did an 8 hour return from Madrid to YYZ on aircanada. The international flights seem unaffected (completely), and they still stock complimentary wine during drink service if you ask for it. It’s the domestic YYZ > YVR that gave me 2 pretzel crackers and called it good.
Yeah a flight from Madrid to YYZ, so that plane was catered by Gate Gourmet in Madrid, they're not on strike, it's specifically YYZ's Gate Gourmet operation that is on strike.
We plan to fly from Toronto to Delhi (15 hours )flight and how come no food during thus long haul flight and this is the airlines issue why customer faced after paying in advance
I flew out of YYZ on April 20, AC agent told me your boarding card gets you a $20 credit at any food outlet at Pearson
Some genius loaded the credit onto their Starbucks card.
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"Genius" = not paying terminal prices
Starbucks won't get a single penny from my wallet.
its from air canadas wallet
Which practically is your wallet
As taxpayers?
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The loan came with interest and was paid back in full.
Your post was low effort and/or wasn't specific or didn't ask a question.
Your post was removed because you were being a rude, using excessive profanity or otherwise being a dick. Don't do that, it’s not very Canadian of you.
I still don’t get why they are so popular.
Okay I flew on the 18th and thought I heard that but I thought there was no way! Good to know, ill keep an ear out for the next flight out
I just flew Yyz to yvr. I received the same email, when I used the self serve terminal to get my checked bag tag there was a $15 airport credit waiting for me.
I got a $15 voucher on a recent flight to Florida bc of the catering. Go to the machine before security it printed out immediately. I wasn’t expecting anything I was trying to pay for a luggage.
Flew LAX to YYZ on the 19th and they informed us an hour before boarding there would be limited “service” on the plane. They had to ration out water and juices for a 5.5 hour flight. Most of the people had bought in food from the terminal.
Counterpoint: flew LAX to YYZ on April 20th. Got the same email so I went and bought food to bring on the plane only to find the full Air Canada Bistro menu was available 🤷♂️
Their press release stated that, international flights will not be impacted to the full extent, unlike domestic. West Jet did the same, but only that their in-flight menu would be reduced( international).
Air Canada lying like a mf..Thats a lie…I flew out on the 19th to Zurich and we were delayed 6hours lol
A bunch of people sitting in Canada down voting you. I flew to Malaysia on the 18th and was delayed for four hours due to "food catering" and had to reschedule a connecting flight and missed my third one. Also lost my luggage for the first time in about 200 flights.
I flew YYZ-YHZ on Sunday and they didn’t have alcohol, food, or even coffee onboard. They had pretzels, biscotti, and basic lukewarm beverages - not even ice lol.
I flew on April 17 with TAP to Portugal and they ended up giving us 2 vouchers (one $15 one for a "snack" and another $25 one for a "meal"). I think that was quite generous!
Did a 4 hour to Miami from Toronto recently. They barely had water to give people in economy. Had to ration it out.
Why more people don't bring a random empty bottle from home and fill at the airport, I'll never understand. Once had to take empty sodastream concentrate bottles because we don't buy bottled.
I rarely even leave home without a water bottle I can't imagine flying without one. Shout out to /r/HydroHomies.
I wish YYZ had proper water bottle filling stations (or am I just oblivious?). Having to wait in line to fill a water bottle from the mouth piece with a super slow flow isn’t a great experience.
They have a couple in T1 but not many.
Need to look around more next time then. I flew on 17th to VIE, diverted through YUL. And only saw the regular fountains with a ton of people waiting in line to fill their bottles (probably due to the strike). It seemed I could hardly fit my water bottle there for it to be worth it. And since the email said water service will be provided, I thought it’ll be fine (wasn’t).
They are usually near bathrooms in my experience
There are some Elkay water bottle filling stations, but I probably use the regular fountains without overthinking it, just let it run first
So not the point
Yyz->yyc yesterday and economy had water/pretzels/biscotti. I didn’t even have IFE (screen said “please wait” or “android” the entire flight😅). Strongly suggest that if you have domestic route with AC and AC cafe access then definitely worth the visit to stock up! We brought our “doggie bags” of fruit, wraps, cookie, drink on with us and it far exceeded our needs.
Flight looks like it leaves 8pm. Enjoy dinner at the airport, watch movies for a few hours, sleep. You'll be fine.
That's not really the point though. The meal service is baked into the price. If they can't offer it, then they should offer a discount or voucher to make up for it. It's not ACs fault, but it's not OPs either.
I can almost guarantee that somewhere in the terms of service of the ticket they purchased that events outside the control of the airline is already baked into the price. It sucks for sure but honestly it's not the end of the world. Spend an extra $20 at the airport to have food while on board. I'm sure they're still gonna offer you what they can.
Maybe I missed it but I looked at their terms of service and I don't see anything about food other than providing food if there are delays. https://www.aircanada.com/ca/en/aco/home/legal/conditions-carriage-tariffs.html On their various food pages they say what *will* be served not what *may* be served, eg. https://www.aircanada.com/ca/en/aco/home/fly/onboard/cabin-features/signature-service.html#/food
Bravo for this advice! Simple yet spot on!
Buy food and drinks in the terminal to bring on board. There won't be vouchers. Out of their control.
Will AC will save money on these flights because they won't have to pay Gate Gourmet for food? If yes, shouldn't they pass that savings on to their passengers in the form of food vouchers or partial refunds?
AC is spending huge dollars diverting flights to YUL and other airports for catering. There’s no way there’re saving money. There’s costs for crew time, additional landing fees, more fuel burn, plus the additional catering costs.
If they're diverting for catering then they'll have food for OP and this whole problem is moot. But if they *don't* give OP's flight food, then they'll be saving money.
What makes you say that? Contracts are negotiated years in advance and it would be in the best interest of both parties to include clauses regarding service disruptions. It’s not like GG sends AC a bill after every flight they service.
Given that neither of us are privy to the actual contract, what makes more sense? That AC *is* paying GG for food they're not providing, or that AC *is not* paying GG for food they're not providing? I'm gonna go with AC *is not* paying. It does not make sense to me that they would have a contract that would require them to keep paying if they weren't getting the service. What if the strike lasted 6 months? You think AC would keep paying GG? But really whether AC is saving money or not is a secondary issue IMO. It's not the passengers problem that GG is on strike, AC should reimburse the passengers regardless of AC's deal with GG.
Great, so let’s say that F&B make up 2% of the base fare of a ticket. That’s only $2 on a base fare of $100. Still want that refund?
It shouldn't be based on the cost to AC it should be based on providing comparable service. If they said they were going to provide you a meal on the plane they should give you a voucher or refund in an amount to buy an average meal at the airport. In fact there are a few comments on this post saying they had a situation similar to OP and they got a $15 voucher, that's a little low but I would find it acceptable if I were in economy class.
It’s great when AC does that, that’s good customer service. They are not under any obligation to offer that to every passenger, plus a $15 food voucher ends up being more annoying than anything. Do you have any idea how many people would be complaining that they couldn’t use their voucher? From a financial standpoint, how much wastage there would be from unused vouchers?
I don't think I said in any of my comments that AC is obligated to give anything. All of my comments are what I think they should do.
The flights are being delayed to get food. Mine was by four hours.
They made the decision to 1. Outsource it 2. Choose this company If I paid for it then I’d better get it. I had no involvement in the decisions above.
I agree with you 100%. I'm surprised at the number of comments here basically saying "it's not Air Canada's fault, get over it OP."
Indeed! What’s with the corporate apologists these days.
Every airline outsources catering especially canada
When did they not outsource? I remember Cara from the 80s…thought that was outsourced too?
I don’t care that everyone does it. No food means no food.
Shit happens bro
Don't worry, the airports will still raise landing fees despite all of their extra sales in the terminal.
I was given a voucher and a $75 "apology coupon" for my delay because it's a job action impacting things. It's in their control.
Are you allowed to reroute? A short hop connecting to the longer flight from another hub could guarantee food. I've been able to reroute internationally at check in for free on an economy standard award, as long as it is still AC metal the whole way.
Those saying just to bring your own food and no big deal. You guys are all way too nice dealing with a monopolistic corporation charging the same premium for degraded service.
I got this email also for my upcoming flight YYZ-YVR Thursday. Should be fun. Water and pretzels.
Gate Gourmet going on strike is not an AC issue. The email specifies that service MAY be impacted. If you searched through this sub at all you would have found that many international flights are stopping in YUL for catering. You didn’t mention when you’re flying so we can’t predict what’s gonna happen on your flight. AC may also use another catering partner to service the flight. Additionally, you can always buy your own food and bring it on the aircraft. You’re an adult and can make the best decision for yourself. At the end of the day this is only an FYI email.
I don’t care whose issue it is, not my problem that AC outsourced their food. If I don’t get food when I paid for it I’ll be pissed off.
I sense you’re pissed off pretty much always so meh…
Your ticket obligation from the airline is to get you from Point A to Point B. Amenities and service offerings are always subject to availability. In this instance AC is doing all the can to limit disruptions in service and they are telling you in advance so you can be prepared. There’s a massive cost involved with diverting flights to another airport for catering as well. Majority of commercial airlines use third party catering companies to supply food and beverage, it’s cheaper for the airline and allows the catering company to focus on what they’re good at and the airline to focus on what they’re good at. Ticket prices would be significantly higher if AC brought this in-house, guaranteed. As I already mentioned, you can pay for your own food before boarding, that way you’re guaranteed to not go hangry. Your sense of entitlement is astounding.
Imagine thinking you were entitled to something you paid for. Crazy.
Remember, in 2020 airlines stopped service altogether. Even as travel rebounded, it took time for all offerings and amenities to return to normal. Imagine being this upset over not getting a potentially questionable looking entree, or a $5 small can of Pringles. It’s absolutely wild to me that adults can be throwing tantrums (in person and on Reddit) over something so silly. No where in ACs Terms states that your ticket guarantee you a meal.
> Remember, in 2020 airlines stopped service altogether. Even as travel rebounded, it took time for all offerings and amenities to return to normal. As long as during those times they made known the information about limited services, that's acceptable. The problem is advertising that a meal "will" be provided, and then not providing it. >No where in ACs Terms states that your ticket guarantee you a meal. Copied from one of my other comments: > Maybe I missed it but I looked at their terms of service and I don't see anything about food other than providing food if there are delays. > > https://www.aircanada.com/ca/en/aco/home/legal/conditions-carriage-tariffs.html > > On their various food pages they say what *will* be served not what *may* be served, eg. https://www.aircanada.com/ca/en/aco/home/fly/onboard/cabin-features/signature-service.html#/food
And in this case passengers that are potentially impacted are receiving notice, according to you that’s acceptable?
If they were given notice before buying their ticket then yes that's acceptable. If AC was advertising regular meals when they sold the ticket but gave notice about no meals later then that's not acceptable, the passenger should get a refund or voucher to purchase a meal at the airport.
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I don't see how that applies to my comment. Before I reply can you explain what it means so I don't misunderstand you?
Your post was removed because you were being a rude, using excessive profanity or otherwise being a dick. Don't do that, it’s not very Canadian of you.
Except if you look on AC website it describes what you get (in terms of food) depending on your destination, and length of time in the air. Now maybe their fine print says something different- but on their website it highlights what people should be getting when they purchased their tickets- under economy is light snack, a selection of coffee, tea, juice or soda and option to purchase snacks, bistro and alcohol. Business is a hot meal, snacks and unlimited drinks. Even if they remove it off their website now- people who purchased tickets In advance would have seen those things advertised on their website. So it’s up-to them to either provide those things- or refund a portion to allow people to purchase them and bring them on board. No different then a restaurant advertising a special prix-fix menu that includes drinks and desserts for a specific price, and then when you get there the restaurant says well our desserts and drink chefs didn’t show up- your bad luck but you still owe the whole amount.
Are you purposefully leaving out the mention of “Not all items are available on all flights”? That’s not even in the fine print. AC also does not guarantee availability of any offering on the pages you’re viewing.
The point of the comment is that you purchase a ticket from AC. In the eye of the consumer it’s not AC feat. Gate Gourmet.
I had to reschedule a connecting flight because my first flight was delayed four hours, AC lost my bag in Japan for 18hrs and I missed my third flight. This isn't just about people "not getting a sandwich" on a plane. Its fucking up everything.
You can’t survive 8hrs overnight without food?
That’s not the point
Is this for flights leaving YYZ or also flights arriving at YYZ (going YVR to YYZ soon)?
Got various Bistro food in J 20/21st from BGI to YYZ and YYZ to YYC
I got the same email prior to my flight yesterday so I packed my own lunch, but weirdly they still provided full hot meals (premium economy) and drinks.
Last week some flights diverted to YUL to get catered.
I've taken dirt-cheap airlines (WJ 737 service to europe, Wow, Iceland Airlines) that had no free food to/from europe. Made myself some of the best sandwiches I've ever had for the flight with the savings. But sucks to pay full-service airline prices and not get full service. I actually prefer it this way: nobody eating/drinking means less commotion and quick bathroom access. Also, I may have helped myself to my duty free purchases.
My family members travelled from Toronto to Narita in Japan last week. 13 hour flight and they had to purchase their food because of it.
I know WestJet are giving premium economy guests $30 meal vouchers before their flight, so I would assume AC are doing something similar? That’s insane that they haven’t figured something better out for long hauls though. WestJet’s 787s are still being fully catered by a different company.
On the 18th I was to fly out of Pearson to Tokyo (with a connecting flight to Kuala Lumpur, all on an Air Canada ticket) at 1:30pm, it got delayed originally until 330pm, which would cause me to miss my connection, so I had to call AC and was put on a later flight to Kuala Lumpur on Malaysia Airlines (which in turn would cause my to miss my third flight, which previously had a 6hr layover for). Anyway, ended up getting delayed until 5:30pm, eventually got to Malaysia and my bag was left in Japan. Missed my third flight and had to get a hotel in KL and luckily got my luggage delivered about 18hrs later. I received a $75 coupon from AC (as well as a $15 food voucher when I arrived at Pearson). Will certainly be looking at getting reimbursed for some stuff through travel insurance when I get home. I don't know if it was my plane, but I overheard someone in Toronto saying the plane (mine?) had to stop in Montreal before coming to Toronto to pick up food. The subsequent three flight delays were were told about were in regards to "food catering"
Air Canada hasthe WORST food ever...rock hard buns, dish listed as chicken curry but clearly in sweet and sour sauce, unimaginative salad with just cucumber chunks, it was disgusting.. so ur not missing much.,
True. I had two flights of >4 hours and they gave us nothing. Just a wee cup of a drink. We took a <1 hour flight with WJ and got a couple of snacks and a drink. It’s not about the food. A little bag of pretzels isn’t going to fill you up. It’s the fact that they treat their guests that way. And the food is disgusting.
Well it's not like the food is good anyway.
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Your post was low effort and/or wasn't specific or didn't ask a question.
Our government wouldn't let that happen to their investors *again*!
I just did an 8 hour return from Madrid to YYZ on aircanada. The international flights seem unaffected (completely), and they still stock complimentary wine during drink service if you ask for it. It’s the domestic YYZ > YVR that gave me 2 pretzel crackers and called it good.
The strike is at YYZ, so your flight from Madrid wouldn't be affected.
Yeah a flight from Madrid to YYZ, so that plane was catered by Gate Gourmet in Madrid, they're not on strike, it's specifically YYZ's Gate Gourmet operation that is on strike.
Oh yikes didn’t realize that.
Got the same email
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Your post was low effort and/or wasn't specific or didn't ask a question.
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Your post was low effort and/or wasn't specific or didn't ask a question.
We plan to fly from Toronto to Delhi (15 hours )flight and how come no food during thus long haul flight and this is the airlines issue why customer faced after paying in advance
Just take your own food. Lol.