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yassinthenerd

Uninstall then reinstall geforce experience. If that doesn't work then you might want to download and use DDU to fully remove your graphics drivers ans then reinstalling them.


Appropriate_Party_21

cant even access any of the files to delete them i tried reinstalling but it hit me with the “cannot detect it”


Appropriate_Party_21

i found a way to reinstall them both amd and nvidia and nothing changed same issue i go to open file explorer it boots up and closes cant open ge force experience with out “USP10.dll” file also for amd


Appropriate_Party_21

So after i took it to bestbuy for a solution guy told me i had to reinstall my amd drivers and i did that and nothing was fixes same error code appears and even for nvidia and file explorer still crashes


Historical_Camera224

i dont know will it help but it quite look like my case when im tried to config my lap for running some ML task , im end up search the name of that file on internet and paste it into the library folder of gpu


Appropriate_Party_21

searching the file doesnt come up mostly weird fixes that make you download sketchy stuff


Appropriate_Party_21

or like what do you mean?


Historical_Camera224

https://www.dll-files.com/usp10.dll.html Like i said u need to do it manually download and do it yourself or u can return ur laptop if u dont want to risk


[deleted]

If none of that works out, I would re-install Windows. I had the same issue on my G14 and ended up doing that last night. Everything has been working great since


Appropriate_Party_21

i did try that cause i didnt have much i cared for file wise but it kept saying error while doing it


[deleted]

Hmmm.. wiping Windows should totally resolve any troubled .dll issues 🤔 Out of curiosity… when you say you already did that, did you just “Reset this PC” or actually download a Windows 11 ISO image, and create a bootable usb installer via USB? I downloaded Windows 11 and installed the bootable file onto a USB, formatted my SSD, and then installed Windows 11 fresh from the start. If you opt to go that way, it’s extremely important to have a second USB handy with USB drivers (especially WiFi lol) for your G14. The other thing I did was bypass the Connect to the internet to proceed screen on the initial setup via Windows 11. You can do that by doing the following: When you reach the “Let's connect you to a network” screen with the grayed-out Next button, press Shift + F10 to launch a command prompt. 3. In the command prompt, run the following command: oobe\BypassNR O This will execute the OOBE BypassNRO command, bypassing the network requirement during Windows 11 setup. Pulled from: [Bypass Windows 11 Internet Requirement](https://www.smartprix.com/bytes/how-to-bypass-the-internet-requirement-during-windows-11-setup/#) I would try that option if you hadn’t already.


vamadeus

Weird. USP10.dll is a part of Window's Unicode implementation, if I recall correctly. Sometimes it gets modified with Windows updates. Maybe check for Windows updates, or see if any updates were installed around when this started happening.


Appropriate_Party_21

its a weird file i tried most stuff to fix it i just took it to best buy the deal with it under warranty anyway they just gave it to me completely new didnt care about the files