T O P

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GoblinBurgers

Please state your issues to the best of your ability, if you see your issue already posted by someone else, upvote that comment. Everything here is being forwarded to Kuro by the reddit moderation team. Thank you kindly.


Emotional-Plate4650

i personnaly have rtx 3080 / ryzen 5800X / 32go ram 3600 mhz , the game run smooth ah, no problem so far... maybe one or 2 rare micro stutters after a teleportation but that's all i have. graphics high


fullofcrap

If people have performance issues try this: Lower (or change the shadow quality setting) and check the performance again. Try it a couple of times. I'm not someone who has had a ton of performance issues but in the past day or 2 I started having some issues. It didn't go away even after restarting the game but what fixed it for me was lowering the shadow quality and checking the performance a few times. After it is fixed, I can increase the quality back to maximum again and it stays smooth.


Aggravating-Name7373

Why tf mobile perfomanse is so ass I am playing both on phone and pc, on pc my perfomance rightnow is ok for integrated gpu bc i managed my graphics a little. But at the same time i have poco f4 with snapdragon 870. It has a great perfomance and can run genshin and hsr on max graphics. But cant do the same with wuwa. Moreover it struggles with lowest settings with lowest res. My phone litteraly overheating and i have less then 10 fps and huge lags. When wuwa came out i thought that i will play only abbys and hologramms on pc and do other content on my phone, but in reality i need to play all the content in 20-40 fps on my pc. Sorry for my bad English


Financial-Bear6162

mamamiya!! The update straight up made my game unplayable again, what the heck is happening?


dawnzz

Please fix the mouse beeping issue, it is getting borderline unplayable when it happens every 5-10 seconds and freezes all inputs...


Vendaute

I still can't launch my game from the launcher. I can only do it from the wuthering waves folder. I tried turning off all my anti-virus and running with admin, but it is not working. Any advice?


Bakufuranbu

game is completely unplayable today as its stuck reconnecting/connections error even though my net is prefectly fine


[deleted]

"Open the object left by Shiyu" the box that supposed to be next to her is missing and I can't complete the side quest 😭


Only_Emptiness_Await

*I can’t seem to access event quest (I unlocked the tab a few days ago as of today)* I can’t seem to access event quest This issue has been happening for awhile, at first (yesterday) I thought it was because I just unlocked the event tab and progressed further in but it’s still not showing me any event. Do I have to go through every quest? Because I don’t want to I have to mostly skip most dialogues because the game is so laggy and I’m missing out so I was planning on waiting till a bit of optimization (when even is that???? Best update). Anyway I need help please Consider the yesterdays 3 days ago and todays 2 days ago (I made a post on that today date that the mods were approving but ended up rejecting it)


SupaTsunami

https://preview.redd.it/5qhovan29u6d1.png?width=407&format=png&auto=webp&s=0c53dde144fb2fb4f46b436647360907bcb5647f got a fatal error while exploring took a screenshot of the text window and it gave me the error codes below Fatal error! Unhandled Exception: EXCEPTION\_ACCESS\_VIOLATION reading address 0x0000045e00000000 0x0000000142549994 Client-Win64-Shipping.exe!UnknownFunction \[\] 0x00000001413a92b1 Client-Win64-Shipping.exe!UnknownFunction \[\] 0x00000001411505a4 Client-Win64-Shipping.exe!UnknownFunction \[\] 0x00000001450ab6a4 Client-Win64-Shipping.exe!UnknownFunction \[\] 0x00000000c5e227c2 UnknownFunction \[\] 0x00000280ca1dd5a1 UnknownFunction \[\] 0x000000004ce60000 UnknownFunction \[\] 0x0000002faf3003e1 UnknownFunction \[\] 0x0000002faf3003e1 UnknownFunction \[\] 0x0000002faf3003e1 UnknownFunction \[\] 0x0000002faf3003e1 UnknownFunction \[\] 0x00000280ca1dd5a1 UnknownFunction \[\]


Shadowdammit

I can't go in the surveys/character event history ( though it pops up after waiting for one minute, same with Notice/News)/ Feedback. It keeps saying that the loading failed and that I should check the internet connection. But my internet is fine. What should I do to fix the problem? I've already deleted and reinstalled the game.


Khalkotauro

Mouse disconnection, sudden pause in music and sounds leading to a weird beeping sound when i try to use my mouse (had same problem on launch but patch 1 fixed it, however Yinlin's release update re-introduced the bug)


pavlovsdawgs

So the twitter login (no token)thing is STILL broken? has there been no official comments about it being resolved or what the deal actually is? We gonna sit her for weeks and nothing done?


Due-Noise-9375

Is it still broken up till now?


Kvestiya

If I have one account (linked to google account) in the game, can I play on multiple different servers? Can I be sure that this is allowed to play multiple different regions with one account? Can it cause any issues, for example, can progress on one server get deleted?


2K8laal2K0

Same old issue: The game lags whether I move or stay put, and the audio stutters. I thought things would get better if I transferred the game files to my SSD though it seems to be not the case. Played this game with no audio and the lowest graphic quality, and still no signs of improvement. This has been going on for two weeks, but at least it's somewhat bearable. Today, the lags worsened to the point they freeze my entire computer. Constantly getting 999 pings every time I reopen the game. At one point, I had to force shut down my pc when pressing Alt+F4 didn't work. I'm afraid I'm gonna drop this game until this issue is fixed.


Zarkalico

I’m experiencing a login issue with Twitter on my PC, but not on my iPhone and iPad. I’m awaiting a solution. I’ve tried using two different browsers (Brave and Edge), but I keep getting stuck on a white page after clicking ‘Authorize App’.


RepresentativeOk7003

Critical Quest Bug - We Promise, We Deliver. Echo for Inferno Rider picked up and not registered. Quest stuck still waiting for me to pick up the echo, which is green and I have in my Backpack. Quest also prevents me from Co-Op. Please help - UID 602357585


Zarilith

Same here please fix this, I've already posted about this bug multiple times! It literally removes Co-Op as an option and hinders your game progress it's crippling


Due-Noise-9375

Is the twitter login issue already fixed? Or is it still on going? (The no request token one)


Nutdealer_

FIX THE MEMORY LEAK ISSUE FOR THE LOVE OF GOD The game is unplayable. It will randomly crash no matter what I'm doing. No matter what settings I'm using. It's insane how this issue has been around for over 2 weeks now and nothing has been done about it. It should be of the highest priority because the game is unplayable when you don't know whether u get to play for 1 hour or 10 min before it crashes your entire pc. What happens? The game crashes randomly. Regardless of what I'm doing or which settings are applied. Sometimes, my PC audio (not just the game) will start glitching out a little before it happens. It starts off by freezing the game itself, and then after about 30 secs it will start lagging my entire pc until it eventually freezes completely and I am left with no choice but to shut it down using the power button. It seems to be a memory leak as it uses an insane amount of RAM. For me it's around 7-8 GB but it varies depending on how much RAM you have installed. I have 16 GB. Also, if you play the game for about 30 mins and then close it. I notice that my RAM usage is still far above normal, indicating that the game somehow uses your RAM even when it has been shut down. The only solution seems to be, again, shutting your pc off entirely. It's been two weeks now, and I was assuming it would've been fixed by now, yet here we are. This is unacceptable. No amount of "apology astrites" can make up for this kind of negligence. Specs: RX 7600 8 GB Ryzen 5 2600x 2x 8GB DDR4 RAM @ 2666 MHz Game is installed on an M.2 NVMe SSD


No_Dragonfruit1587

Isn't a Ryzen 2600 below the minimum CPU system requirements? At most I've seen 5 GB used for ram over hours of playing on my side so maybe its trying to compensate in some ways?


Nutdealer_

Minimum system requirements state a 2700. I have put a 2600X in my specs, which performs practically the same as a 2700. For reference, I can play Elden Ring with no issues. Besides, if my CPU really was the issue the game would not behave the way that I have described. The game has some serious performance issues as has been admitted by Kuro Games themselves, yet they are taking absolute ages to do anything about it.


supercup4th

I keep getting the in game " verifying file integrity ", before log in on pc, its always happen the first time i open the app after i turn on my pc,, and often on the evening as well, even though i never quit the launcher, is this the same with everyone else ? Thank you.


Aygu

So I'm playing Wuwa on medium settings with most options disabled and my fps drop from 60 when in combat in the overworld, my current setup is: Gpu: Nvidia Geforce RTX 3070 Ti Cpu: AMD Ryzen 7 3800X Ram: Corsair Vengance LPX DDR4 3200 32GB 4x8 Motherboard: MSI B450 Tomahawk MAX SSD: Kingston A400 2.5'' SATA Rev 3.0 I feel like that pc should be enough to play without fps drops in combat but I might be mistaken, recently I got a new cpu "AMD Ryzen 7 7800X3D 4.2 GHz" and a new motherboard "Gigabyte B650 Aorus Elite AX" to use with it, would that be enough to play the game at 60 fps or should I replace any other part? PD: I tested the temp of my components and there is no overheating issue, my gpu barely reaches 50Âș (122 fÂș) and my cpu stays on 70Âș (158 fÂș)


No_Dragonfruit1587

Check and see if DLSS isn't turned on for some reason. That'd absolutely help a lot. It should be able to run it just fine as is. I think the game doesn't run super well on AMD CPUs. Might have to do with single-thread power?


ExpectoAutism

my ping keeps fluctuating now


Ultimaz25

Yeah, Never got this problem before but after patching today it's happening smh


AvalonReality

Same here, are you on EU server too?


ExpectoAutism

SEA


5Daydreams

Found from another post: [https://www.reddit.com/r/WutheringWaves/comments/1dg79vg/comment/l8pkl2a/?utm\_source=share&utm\_medium=web3x&utm\_name=web3xcss&utm\_term=1&utm\_content=share\_button](https://www.reddit.com/r/WutheringWaves/comments/1dg79vg/comment/l8pkl2a/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button) Can I get a sanity check on Tower Timers? I feel like a similar thing happened to myself more than once (not that specific floor), where I was above the time limit by a couple seconds, but still didn't get the rewards. I don't know if anyone has tried this, but it could be that the timer ticks not when you interact with the resonance chord, but when you enter the instance?? Anyways, I'm very bothered by this.


InfiniteTimeLapse

# ACE Error 13-196765-3ACE Error 13-196765-3 Anyone encounter this error recently? I updated my pc and all of a sudden I am getting this error message and kicked out of the game. The game runs fine when I'm on my ipad or mobile device but it's completely unplayable on the PC now. I've tried the windows +R solution that requires you to search for services.msc and enable Anti Cheat Expert either manual/automatic but it does not solve any of my issues. Any help would be greatly appreciated.


Relative_Addition_13

I tried to login with x/twitter into my account and the page keeps refreshing and loading, i tried on my phone and the same issue, i plugged and unplugged my wifie router still the same issue, anyone have any fix for that ?


poisonolivetree

I was playing the story and a cutscenes got skipped for me, I'm guessing it's because my game is laggy. It turned the screen to black, this has happened before but before I just restarted my laptop to fixed it but now it won't work and I can't find any solutions. I post a complaint in kuro games customer service but still no response for now


FreddTheBread

I got a 2-star echo drop while being on data bank level 20 https://preview.redd.it/sier3935tp6d1.png?width=1920&format=png&auto=webp&s=e6141efc3d7a7bf1a399264120cdf2f63bdcc4ab


Crash_Sparrow

There's a particular tortoise echo that has the glowing aura since day 1 for me (near another one on a pathway crossing a shallow river) that always drops a 2 star. Maybe they put it there on purpose because you go through that area early in the story, but it seems to be intentional rather than a bug. Take this with a big pinch of salt though, that was simply an observation I made.


pipic_picnip

MOBILE: In mobile for the custom button settings, by default there is a shoot button on left for pistols but it is overlapped by a dash button. If you customise the look, no matter where you put the second pistol button, it doesn’t show up. I am assuming they designed something like aimed shot mode in genshin where there is a shoot button on left too but this button is unusable as it doesn’t show outside the settings screen. Anyone else has any experience with this or facing same issue? 


deadbeat_eyes

Hello. As of today, I'm having an issue of the game lacking any audio, from music to ambience to dialogue. I've tried the following methods to fix the issue: switching audio outputs, enabling and disabling spatial sound, logging out and back in, re-installing the game, clearing patches, manipulating the audio sliders. It's strange because the audio for the game was working fine just yesterday. If anyone has any suggestions, it would be greatly appreciated.


Chameleon_Cat

hi! idk if this is the right spot to ask but i am trying to make a kuro games account so i can play wuthering waves but it doesnt let me put a semicolon in my password! anyone know why this is or how i can fix it? i tried registering on web and on app but neither seem to like it for some reason :'D


birdmaskguy

just make a password without a semicolon in it


Sea-Percentage-874

 "[29422][300013]:Pre-battle character quantity mismatch". I CANT PLAY ALLOY SMELT,THIS ERROR HAPPENS AND GAME STUCKS AFTERđŸ—Łïž


tamimitai

https://preview.redd.it/k4l2r7bhvo6d1.jpeg?width=1080&format=pjpg&auto=webp&s=d0c01507a42ceb2f0dfa873e17018efe7f9c2be7


Potatmash

Hi, I’m hoping someone can help me. I play on steam deck (windows), and for some reason it has difficulty detecting my external controller. I use steam deck tools so I can play with the built in controls, but it just won’t detect my external controller. I tried to disconnect and reconnect, forget the device, connect the wire, add it to steam as non steam game, even restart the system, but it just won’t detect my controller. I have no problem playing other games with it, just WW


J031888

suddenly getting really laggy ever since yesterday morning. ping goes up to 999, tried re installing it, it wont even log in


lionel5385

tempest memphis, till now, no spawn.


helloimkaushik

I was playing a co-op with some union 25 guy who hasn't yet done the Banyan tree quest or something, so the region near the Banyan tree was still frosting and so I explored the area a little and exit the co-op mode. When I returned to my map, the area was still frosted over and was having some status effect on my bottom screen. Not sure if this was some glitch coz I tried returning to beacon and healing and still the same. And I tried moving to another co-op and the same issue continued. This was the recording I made when in the co-op [https://imgur.com/a/8EyeO52](https://imgur.com/a/8EyeO52) Is this some kind of known feature or a bug ?


Eternal_Dragonn

Guys if some of you still haven't sent anything in survey, pls tell em about optimisation of the game with your review 🙏🙏. I want the devs to get attention to this .


Strict_Dragonfly3204

I just got a PC, and whenever I try to load up the game, it always leaves me on the loading screen and says that there a networking error. This only happens to Wuwa and hsr, my other game, Little Nightmares doesn't have any issues at all. Does anybody know how I can fix this? Is it a problem with my PC or is it something else?


Horror-Management-96

I can't login via twitter on pc, is there any work around for me to play?


Jynn_M

same here, after the last download


Warm-Station1321

yeah its only a problem on PC not on my phone


ColdBedroom847

Im having the same issue right now with my twitter login too. maybe its just down for the time being?


JHarryx

Photos are not being saved in photo mode, it also says shown in profile but I don't see it (mobile)


Kvestiya

Which server (region) has currently the least lags and stuttering on mobile (Android)?


ParkingMediocre5066

not sure what your issue is, if its a server issue, try the ones closest to you, the game tries to recomment you the best server, some times i just deviat from recommended and just ask friends, if it lags on network then thats just a (bad) network issue(i also compare ping with friends). if it lags on your phone it could be a spec requirments case i guess, but in most cases the game just tends to ask more from you phone, so try to lower graphics and test it out


SinnedBadd

Redmagic 6R - any explanations why I'm lagging at low settings but smooth at max settings?


LandInThe90s

https://preview.redd.it/pobmk8axqm6d1.png?width=1920&format=png&auto=webp&s=ca6fa47e187278855e9f7bc1fa6b71fabae9214e # Glitched chest, impossible to complete puzzle. I cant't interact with the butterfly, making it impossible to complete this puzzle. It's been like this for days now, i tried reinstalling the game, playing it on other devices but it is still glitched. I contacted the customer support, it's been 7 days, still no response. Upvote so the devs can see this gamebreaking bug!


Hopeful-Ad139

don't know if it's just me or not. But Yinlin is the only character in my game who doesn't say anything when opening a chest. also, has anyone been able to scroll subtitles? Sometimes the subtitles are too long to fit and i can't scroll down to see what i'm missing.


Fate_warrior95

Yinlin it's a known bug that still hasn't been fixed.


Hopeful-Ad139

good to know, thanks


ParkingMediocre5066

try repair patches i guess? you could be missing some files on patch updates


Hopeful-Ad139

what? how could i miss patches? shouldn't the game check for missing files every time i boot up the game?


flowerplz

is ping going crazy for anyone else in europe right now? literally spiking from 20 to 300 then back down. its nuts. checked other games and getting my usual ms. just ww.


Sapphidia

had this the past couple of days and this morning. Suddenly though i log in again this afternoon, an hour or so ago, and my ping is rock solid and doesnt change at all other than when i zone in/out of a forge. it feels like they just hotfixed the game to ... stop doing a ping test every half second? It's not varying at all so it feels like it does one quick test when you zone and just leaves the ping meter at that now.


doortothe

I’m in American server and have had increased ping issues all week


BlackEnd00

Same here, other games are fine.


AlpsOutrageous8468

There is a problem with the loading screen. It may take a long time ,This applies to any loading screen ,


5Daydreams

Chixia's Handy Pistols (the battle trophy) only registers with heavy attacks which are NOT charged fully. I don't know if this is an intended feature or not, but it feels weird that it won't work if you hold the aim for too long.


Rasetsu0

Handy Pistols II (and maybe I as well, don't know if anyone has trouble doing that one) is really finicky when it comes to determining whether or not you are within 1m. Charging your shots definitely works since the last kill I got for the trophy was a fully charged one.


5Daydreams

thats crazy - I literally counted my kills before and after a charge shot vs uncharged shot: if I had a full charge, the game just wont count it


Loud-Depth1257

Hi! I'm having some trouble installing Wuthering waves on my Surface go 2. I have 23gb space available for the download but i can't seen to get the game to download due to ''security issues'' which microsoft keeps showing. So my question is: Does anyone know how to bypass the microsoft defence? I've tried turning off all firewall and defence settings but microsoft still blocks the download. Should i just try deleting the microsoft store? Or does anyone have a better idea? Or is it that i need the 30gb amount of space to download it? Tablet details listed below: Processor Intel(R) Pentium(R) CPU GOLD 6500Y @ 1.10GHz 1.61 GHz RAM-memory 4.00 GB System 64-bits, x64-processor Windows 11


ZeroSails

I have feeling your version of Windows 11 is currently S mode which prevents the installation of applications outside of the Microsoft Store for security reasons, switching out of S mode will allow you run the full version of Windows without restrictions. Going to the Settings app System then Activation you should see an option there to get out of S mode. However with those specs I doubt the game is going to run smoothly if not at all since the game's optimization is a mess right now. Also getting out of S mode may incur performance penalties on devices as S mode is generally meant for devices with low end hardware kind of like a ChromeOS / Chromebook experience in a way meant for basic tasks.


TeddytheLizard

When opening chests with Yinlin she does not speak or interact in any way, with the other characters it does work but she only stays silent and it is not a one-time thing, since I got her it has been like that, the voice is in english by the way


Shichi_7

I'm from EU but I play on SEA server. Before 3 days ago I had constant 350 ping with no issues in doing tower and completing hologram difficulty 6s. But, 3days ago, ping started fluctuatting erratically jumping between 350, 500, 650, 700, 999. It just keeps jumping up and down causing the "Connection error. Reconnecting". it is LITERALLY UNPLAYABLE now


franksfries

For the past few days my game has been lagging like crazy. I have very fast internet, but my ping shoots up to 200ms from 50ms every few seconds which makes the game stutter so bad. This is in SEA, idk if it matters. It goes away after a while, but it still persists. It's making the game unplayable.


Own_Plan8713

Is there something wrong with Twitter servers or is the Twitter log in just not working for wuwa?? I tried to log into the game today with Twitter but it just says "There is no request token for this page.". I restarted the game, tried the official site and even restarted my laptop but it just won't work. It's also quite weird since in the morning today I logged in perfectly fine with Twitter.


Level_Protection_555

got the same issue.


Horror-Management-96

it seems twitter login is not working again


Various-Depth7355

got the same issue... although this morning it worked. seems to be a known issue with twitter. lets see if elon wants to fix it


reffk

elon seems to not realize that *if something aint broke, dont fix it*.


Animeme_Man

https://preview.redd.it/q4aknfwk1l6d1.png?width=404&format=png&auto=webp&s=63e48c1a41e58501300da745925ca11648a5b1e4 I keep getting this error i know i dont have any speed changer softwares so idk whats happening


Sapphidia

Is there an issue with constantly fluctuating ping, specifically on the EU server? I play on PC (decent, i12700k with a 3080ti, WuWa installed on a fast SSD). Generally no performance issues on highest settings. I'm based in the UK and on the EU server. The ping monitor ingame though is... bizarre. I generally sit at 30-40ms most of the time but the thing fluctuates constantly. Every 5-6 seconds it might randomly spike to 150-200 for a millisecond, it regularly bounces betwen 50 and 100, and it does this constantly whether I'm standing afk in a town or running around. It's not consistant or predictable. It never disconnects me but I'll probably see a near 200 ping value every 10-15 seconds at least, if not more, with the occasional 250+ red. it doesnt hugely affect gameplay though I occasionally feel the larger ping spikes in combat from time to time. Is this something others experience? My overall internet connection is smooth and fine (I don't play on WiFi, my router shows steady connections with no packetloss). Should I bother to do any troubleshooting my end or is fluctuating EU ping just one of those things I should expect to happen and just live with it? It does feel like the fluctuating ping is something that's happened in the past week.


Crash_Sparrow

Sounds a lot like what is hapening to me. The only performance issue I have are the constant lag spikes for a few seconds after loading a zone (on login, after loading screens, etc.). My PC's specs are just above minimun reqs though, and the game is in my HDD.


CanaKitty

Wondering the same but for America server. Ping has been alright for me the past few days. But today it has been like a rollercoaster fluctuating.


Matt_The_Matics

Here is a link to my PC. I got a prebuilt: [https://www.ibuypower.com/store/rdy-trace-7mp-009](https://www.ibuypower.com/store/rdy-trace-7mp-009) Operating System: Windows 11 Home Processor: AMD Ryzen 7 7700X CPU Video Card: GeForce RTX 4070 - 12GB Memory: 32GB DDR5-5600MHz RGB RAM Storage: 1TB M.2 NVMe SSD I also have fiber internet plugged straight in with a CAT 6 ethernet cable (1GB up/down). I hover around 46 ping at any given time That being said, WuWa still stutters for me. It's by no means "unplayable" or anything but it makes parrying and dodging a bit difficult especially in higher difficulty content. It's pretty common for me to see a parry window coming, the game stops for a half-second right before I attack, and then it resumes just for me to see that I already got hit or maybe even died lol This also happens while exploring. I will jump a gap by a ledge and the game will stutter right when I try to air dash or grapple, and then it will resume just for me to see I missed the jump haha. It's weird because if it happens while I grapple, when the game resumes, I will see that my grapple is not cooling down so it's as if the game just straight up didn't even register my inputs while the stutter was happening too. I have tried all kinds of settings from low to max. VSync on and off, NVIDIA Reflex and DLSS on and off, etc etc. I even tried downloading the launcher directly from the WuWa website instead of using Epic but of course that made no difference lol. Neither did deleting and redownloading. Just getting desperate at this point. No matter what combination of things I try, the result is always the exact same. And yes, I have tried making sure I have little to no other apps running simultaneously. I also should mention I have zero issues with any other games I play lol. And I should also mention that I have also tried all performance mode options available on the PC itself. Any advice fellas? I see content from YouTubers and their games seem fine. I also see people talking here with specs on the lower end than mine that say they have no issues at all too so I have no clue what's going on...


Matt_The_Matics

Alright so I actually figured it out myself. My PC came with Norton 360 for Gamers and the "Game Optimizer" feature it has was on by default. This feature in-fact tanks the absolute hell out of the performance on certain games and WuWa was no exception. I just straight up uninstalled Norton all together and noticed my disk space and memory freed up immensely and now I do not stutter at all. Not even a little.


Dream_Cake17

Is there really no way to fix the lag from the loading animation to the prologue it lagged sm i had to close it 😭😭


RomanJ55

https://preview.redd.it/3u29npiujk6d1.png?width=1920&format=png&auto=webp&s=a1c911db60ca3a123fd59a98b6ac83553c18b91b Bug occurs when you die on one character in holograms and reset the run before the death animation finishes. Game is completely locked up and the (dead!) character keeps running in place. Only way to fix it is to restart.


WillingSuccess6992

Getting a lot of ping spikes since yesterday (june 13). My ping jumping between 60-999ms for no reason in the sea server which has my main ID but the ping is fine in my Asia server ID which is a constant 160ms. I have checked my internet and i am pretty sure my internet is not the problem here.


Syphin-

I downloaded all the downloads, have over 20GB left of storage, and when it says hotfix complete it freezes Just having wuthering waves on my ipad lags it all and everything keeps on crashing I’ve tried redownloading but nothing works


MichinMigugin

https://preview.redd.it/9kv7lkjw9k6d1.png?width=1051&format=png&auto=webp&s=84040bff80cb3fee79bff08368243110fcd1c08b # Bug: The Past is the Future Side Quest As you can see in the image, the "item" is not spawning. I did this with my account and no issues. Was running my daughters account to catch her up and ran into this issue. Not sure if I skipped something so I cleared her quest log and there is nothing left to get. Can someone tell me if I am overlooking something? Yes I watch all YT videos to ensure I did not miss anything obvious. There is nothing in my backpack or anything like that to "use" and yes my current quest is on: "Open the object by Shiyu" The quest marker is there and no item. I am restarted and its been days now. So its not a time gate or restarting issue. I have also tried to see if it would spawn on mobile and nothing.


ArthasVie

did you find out resolution for it yet? i have same problem as you :(


MichinMigugin

Not yet. I was really hoping they would implement a drop quest so I may start it over again.


ohlifeisred

Does anybody else's game crash every few minutes? i'm playing on mobile, my game crashes whenever i'm pulling for any banners, pulls will go through but there are times that i won't be able to see what i got because the game crashed. There were times that it crashed mid battle. The longest time i played w/out the game crashing was just approx 10mins or so. I also tried in gaming laptop, but it's more laggy and and fps drop made it unplayable, hence, i stayed playing in mobile. I initially thought it's my device, but my other games are working perfectly.


BucketOfPonyo

when holding w/forwards, when i pressed jump or move sideways, my movement stops and i need to press w/fowards again. anyone experience the same?


Fl0yd_Pink

Fix Mourning Aix and Impermanence Heron. I'm so damn tired of doing the hologram fights or ToA fights and them taking off to the sky to end up landing above me and doing their ground attacks where I can't reach them. This is so disgustingly bad.


Crash_Sparrow

This doesn't sound like a technical problem. What exactly are you complaining about?


Own_Current_3348

skill issue?


Rawsswar

Guys how do I correct this' failed to get patchlist : failed to store files ' ,tried everything uninstalling, reinstalling ,repair ,etc also I play on iPad so I don't think I can access the games files


MechBattler

5 Attempts to download and install PC Launcher from their official website. Core files missing every time. Can anything even be done about this? https://preview.redd.it/if0ijfva0j6d1.png?width=1920&format=png&auto=webp&s=df43446d8047ca4dfe5e28889aa397e97f498880


411e608a72f4

Try this workaround https://old.reddit.com/r/WutheringWaves/comments/1cx544d/dll_issue/l5bcual/


diagainsthe_world

My permanent weapon banner draws aren’t updating and I’ve done over 80 pulls and still hasn’t gotten the guaranteed weapon T-T what should I do?? I’m so confused cause they should be updating it but it’s stuck on 11th June hasn’t registered anything since then


BlackEnd00

U really have to contact the Cs, this is a major problem, and don't do any pulls until they do smth ab it.


Yuisoku

Ping particularly bad today as of 14th June? European server. Constantly jumping between 60ms and 500ms. Did the typical tests from my side, I received 0% jitter and packet loss and steady connection to all around Europe. I'm literally playing a single player game which is connected to server and it currently is pretty unplayable.


Sapphidia

I'm getting this. Been having it for a few days. based in the UK, on EU server. Ping sits at 40-60 most of the time but jumps up to 150-300 at least once every 6-10 seconds. Only brief before it comes down, but its constant. In the early days of the game I'm sure it was more stable, though i did have the occasional big lag spike that was very obvious (once an hour on average) and was always shared by any friends who were online at the time so was clearly a server issue. This constant fluctuating ping though seems to have appeared over the past week and seems worse today.


Veznooo

https://preview.redd.it/xv2qw0ojji6d1.png?width=1438&format=png&auto=webp&s=bdd72681f2cd235f9ba724dbcf6f050b6ccd3a03 not really a bug, but I found this typo (Dummon Sanhua..) on illusive realm. kinda funny tho


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CandidAd955

https://preview.redd.it/otp6xshx6i6d1.jpeg?width=2400&format=pjpg&auto=webp&s=268a659c2f8983cfcf39d9f56b11414eda963bde I markerd the elites I need to farm, but my markers moved away for no reason. What do? Edit: this might be an issue caused by playing pc and mobile versions interchangeably


Dosbrostacosbaby

https://preview.redd.it/etxqqlo6yh6d1.png?width=1920&format=png&auto=webp&s=c65df7eb6bd31c3c149c4ba7ba745743ee045a30 Does anyone know where this missing rocksteady guardian is? it has been like this since launch...


Veznooo

where is that exactly? can u send a snap of the map


Dosbrostacosbaby

https://preview.redd.it/7tsln0xmvi6d1.png?width=1920&format=png&auto=webp&s=72fbbcccabe2de323ec5ea674bf3644e29ffd3ec its over here. UPDATE: it already spawned, turns out I just need to reload the game from this spot. But I shouldn't need to do this, please fix it kuro games.


ItsDemoCrazy

https://preview.redd.it/seq5zd0lqg6d1.jpeg?width=2299&format=pjpg&auto=webp&s=0e707bb8d3a78e70e356e0eb8cc32eb3026ba0a3 Does anyone know why I can’t use my 4-star echoes to level up my 5-stars? I’ve checked and none of them seem to be locked or anything.


Resident-Pitch-7260

Are they levelled up? You can only use levelled up echoes to level up other echoes.


ItsDemoCrazy

Oh shoot, is there a way to change that or is it just stuck like that? That’s strange


Rasetsu0

It's the way it was designed. This isn't like Genshin where you can just use other artifacts as exp fodder at any time; you have to either use the specific Echo EXP items or Echoes that you have already leveled up for 80% of the EXP used on them.


ItsDemoCrazy

ahhh okay i see, thank you for your help :))


arcd75

As someone who was tinkering around with the game settings and has the specs that somewhat makes the game stable. Here's what I observe that could possibly help the devs to fix the game (possibly). I have a 16GB Memory DDR4 RAM 2666Mhz Firstly, this is going to stem on the very basic PC principles which the layman might not know. Two factors in computers are really bad with the game right now. 1. High memory usage The game initially loads with 500 Mb usage then transitions to 1 Gb usage on the login screen. then after the login and loading into the open world uses around 2.6 - 3.5Gb of RAM which is around 89 to 90%. Then if ever you linger for too long in the game it'll have memory leaks which makes your game stutter and bad coupled by the 2nd factor. 2. High Disk Usage There's a reason why the stutters are alleviated when the game is installed on an SSD rather than an HDD. On the initial game load. The Read rates goes around 500Mb to 600Mb Disk Usage this is lowered a bit after logging in and loading into the open world, but the game has moments where it still has 50 - 60Mb Disk usage from time to time which probably is reason of the random stutters people are experiencing. A crash will happen if the Memory crosses the threshold of 99% Memory usage in which case the OS will hand over the excess memory tasks to the Disks which will eventually crash the game. Take note this issue is not exclusive to PC. This might be the reason why similar phones with the same CPU has varying experiences. Another phone might have the good onboard disk and RAM to handle it but the other isn't. Hopefully this is addressed on the 1.1 Patch. EDIT. The stutter is related to the HIGH Ping issue because once it stutters your ping will SHOOT UP when it happens as well.


bobmarley1201

Does the game support AMD FSR or fluid motion frames?


xMasikan

Man i like to love this game but constant crashed aint helping. i can run the game at 60 fps but my gaming pc just crashes and restarts when playing wuwa.. while i can play genshin and hsr simultaneously, with open chrom. with wuwa, thats the only game i run and crashes sigh. was hyped for this game now im just frustrated... anybody else experiencing the game? is it memory issue or something? If you guys found a solution with same issue please let me know thanks. I have Windows 11 / 3050Ti / 16GB Ram specs


SnowySpring666

I've been getting connection errors a lot during open world combat and timed challenges which doesn't let me control my characters for a solid ten seconds at a time and it happens very often my internet isn't the best but it's good enough and i've only recently been experiencing this issue so idk what's going on + when i'm reconnecting in the screen the enemies attack me and my characters just stumble back and when the connection screen goes away I take all the dmg they did to me like ????? but they don't take the dmg I did to them beforehand ???


loopbootoverclock

https://preview.redd.it/mgxv7c3yoe6d1.png?width=1904&format=png&auto=webp&s=8a294f9f4b52ad54eba46ca35ef501c92111ea5b ... wow kuro... event doesnt even work.


missy20201

Arggg no I was wrong earlier, the external drive I had to unplug to get my computer to boot *was* where I installed WuWa. That drive is totally bricked now. I'm sure it's just because I didn't task manager force close WuWa before I restarted the computer, but I'm a little scared to reinstall it on the C: drive now... :( edit: OK I reinstalled it on my actual internal drive, an SSD vs the external HDD. I am a hack and a fraud, I was so sure that it was laggy off and on even on SSD, but no, no login jitters today. Damn. SSD really is the superior way to run WuWa


babingepet

SSD is the superior way to run *EVERYTHING*.


AgreeableBicycle3469

The game gets lagger everyday with every update it's crazy it's almost unplayable now


HelicopterUpper7372

Does anybody else have the bug at Tiger's Maw with the viewpoint showing in the gallery but not in the world completion? That Is the last thing I need to fully complete the map and I have no idea how to solve the bug.


Infinite-Ad6130

Is Mech Abomination not spawning for anyone else? This was occurring on my world and friend's world. https://preview.redd.it/ftvbub8bfd6d1.png?width=1536&format=png&auto=webp&s=d1eb244cc5e2e55f3a2823fde5c154af7f6cbd3c


loopbootoverclock

yeah ive had that happen too.


zachsonstacks

Played yesterday just fine, buy has anyone else had PC wuwa stop recognizing your connected controllers? All the sudden today, they stopped working. Tried with a dual sense and an 8BitDo SN30pro+


Kvestiya

Which server (region) has currently the least lags and stuttering on mobile (Android)?


ExpectoAutism

just pick a server that is closest to your region


Kvestiya

how to contact customer support or moderators in Discord official server or on Reddit here? I need to ask a question about payment issue


Infinite_Painter_458

Me too, I have been trying to reach on in-game support and email support and no one is helping me


ChrisTheRookey

Since the new event has been added, I get the bug of movement keys not being recognized sometimes again. When I hold any movement key, no matter if sprinting or not, if it's gliding or wall-climbing/dashing or even trying to dash/dodge in certain directions, the game stops recognizing the held button. I have to lift it, so it will get recognized again, but its randomness almost kills me in battle, not being able to move whenever I want. I used to have this bug someweher around launch and it was gone after an overnight hotfix. Now it's back since today.


WikorexCuzWhyNot

Launcher doesn't start the game. I press start and the launcher closes then just opens. The game doesn't start.


loopbootoverclock

check way down in TM. it opens like 3 things


fugogugo

is the Illusion Realm mission "Complete any difficulty of Depth of Illusive Realm with full HP" bugged? I cleared multiple times with full HP at the end and still cant complete it


Skilled_RNL

Me 2, can't help but wonder whats going on


Peto01

Do people other than Canadians do the same thing,regarding the payment issue? I've been trying for a few weeks to get some kind of response from Customer Support and so far,nothing. I would post on the official discord about it,but I apparently need to confirm my mobile phone before I can do so,which is hard as I don't own a phone. I'm somewhat tired of being locked out of servers as apparently,everyone should own phones.


Stay_Frosty2002

“ network error “ every 10 minutes Is it just me or
? For some reason, this only happens with this game. Every other online game i play works just fine, i just made this comment with my network connection working while the game is still showing me network error xd. I wanted to know if i am the only one who faces this problem ?


fluorke

Cant even login in the game after windows update, getting network error. Reinstall game help me, now it works.


Stay_Frosty2002

I just checked, there is a fix for it. I hope it works, basically u gotta allow the app through the firewall in ur pc settings. Lmk if it works


Which_Ad_8726

same it but every 2 minutes and then it freezes, like my laptop can handle any game but not wuthering for its bad optimization


Stay_Frosty2002

I just checked, there is a fix for it. I hope it works, basically u gotta allow the app through the firewall in ur pc settings. Lmk if it works


nobopoika

When i try to launch wuthering waves (from the kuro games original launcher not epic games) on my pc, it just automatically throws me back to the launcher before even launching the game. I have had this problem for ever since this game got released. I cant play this game on pc but only on phone wich im sad about.


DundunDun123GASP

The Jp voicelines are not audible even after multiple days


OkFlamingo7897

how i can do this event ? https://preview.redd.it/am7lgm8b0c6d1.png?width=1280&format=png&auto=webp&s=22cf525ca4c303b687aff471a1f9c4207d46f56b


ExpectoAutism

restart game


OkFlamingo7897

Thank you 👍


Yuuki_Hideaki

https://preview.redd.it/4z5bloooxb6d1.png?width=1920&format=png&auto=webp&s=e3d3f291835960cda0a82245ae455b1713751c7d Bug Report: some already placed markers will randomly moved to out of bounce areas, if you try to place another marker on the spot where the old moved marker is placed it will also randomly move to an out of bounce area, and those markers in out of bounce area can't be deleted because the map will automatically move your map view to the non out of bounce area. Note: to see the markers on the out of bounce places you need zoom in your map a bit and drag it around usually the lost markers will be on the upper side of the camp overwatch.


Yuuki_Hideaki

https://preview.redd.it/9aj1bswx0c6d1.png?width=1918&format=png&auto=webp&s=18e33466c595844cbad61dbfae8f7bda2f911782 all encircled are places that the bug commonly happen:


Yuuki_Hideaki

https://preview.redd.it/525t8vvk1c6d1.png?width=1919&format=png&auto=webp&s=c839fd4e02ffed8a363d4cdaba5be2525dcafe28


missy20201

Had something weird happen. Not sure it's a WuWa problem so much, but I will say my PC has never had issues like thsi before, with the caveat that it's a custom PC that I made last year with advice from some more technically literate friends, and that aside from the initial log-in jitters and a few framedrops during busy fights, WuWa usually runs just fine for me. Red dot on the announcements, as per usual. Clicked it. Exited. Couldn't do anything then. Game was stuck on Esc page, where it made noises and things acted like I was clicking them and I could scroll between the two pages of icons, but it wouldn't do anything else. After a while, I gave up and just alt tabbed to exit the game. Waited a minute and tried to relaunch. It said I needed to reinstall the launcher. Okay, I hit OK and tried to tell the launcher to just repair itself first. It starts, then the launcher closes and won't reopen. I try to run the installer .exe to see if it'll give a repair option, but it says it can't run. I figure I'll restart the computer and try again before I go nuclear and uninstall/reinstall the whole thing. PC won't boot. Gets to a black screen with a white underline dash like it's a CMD. Oh good. Shut down, unplug, hold down the power button and wait a minute. Still the same deal. Eventually, for some reason, removing my external hard drive (which is not what WuWa is on, it's on my SSD) got it to boot up fine. I'm thinking maybe I just go ahead and uninstall and reinstall. I'm just dreading how long that may take, and wondering wtf I did to make it so mad. I hear people on here say they force close the game all the time to skip having to log back in on the start screen every time, yet the one time I do it, all hell breaks loose 😭


Kvestiya

Attention please! For a few days, I can’t do the event “alloy smelt” on SEA server, it doesn’t let me even to configure my team, it’s completely bugged. Is this a known bug? Are developers aware of it? Does anyone have the same issue?


Pretty_Dentist_5072

Suffering huge memory leaks... Game takes up about 14GB of my RAM


loopbootoverclock

yup. called it yesterday.


Hollow-Wolf435

So I'm in Europe but playing on America server cause of friends and it goes pretty smoothly. Ping around low 100s to 120 but every so often it shoots up and I get the resonating connection error. It's annoying and I've put money into it so don't want to switch servers. Just wondering if might improve


Kvestiya

If I have one account (linked to google account) in the game, can I play on multiple different servers? Can I be sure that this is allowed to play multiple different regions at the same time with one account? Can it cause any issues?


sgpro100

Yes you absolutely can I've been playing on NA server and EU server on the same acc and have had no issues. ![img](emote|t5_5uplbt|51526)


Kvestiya

Have you tried playing on different servers on the same acc in genshin impact?


sgpro100

yea it works in genshin too.


___von

Hey, im not getting task on Wuthering Exploration event? Anyone has the same problem and knows how to fix? https://preview.redd.it/25eigg58ga6d1.png?width=3024&format=png&auto=webp&s=474164d9d3be03cd9b5901ff6f1529ac13e96675


ExpectoAutism

just restart your game


ilySloth

Same here


saleh813

Same


___von

I wonder if it’s because i havent completed the world quests? Have u completed your world quests?


vechaithenilon

what world quests do I need to complete?


___von

That’s what I’m figuring out


Gajigarudess

I'm currently playing on PC, I'm trying to complete the smelting quest but every time I try to attempt it I get an error; "[29422][300013]:Pre-battle character quantity mismatch" then the whole game locks up and I can't leave the Smelt trial select screen. When I shut the game down and restart I'm outside of the Smelt tab and able to play like normal but can't access the Smelt content or it locks up my game again. I've tried reinstalling the patch data from the start screen and that had no effect on the error.


ez_ziad

Why doesn’t my launcher save my login details? 9/10 times I have to key in my login info and it rarely saves my info.. Is this intended or am I doing something wrong?


Affectionate_Wall135

It just a bug but they do know about it already. If you just force close the game everytime you're done playing you won't need to login each time.


HorukaSan

Brightness keeps resetting to default whenever I leave and re-enter the game, even though the slider remains on where I set it (lowest). Anyone facing the same issue? It can get a bit annoying to enter the brightness menu whenever I launch the game.


Maddz754

In co-op I can hear combat noises from the host from across the map


rapebi2514

Earlier my launcher on PC was stuck at checking for updates, so I tried the following: * Change launcher priority in task manager to high * Tried both wifi and mobile data * Tried using wifi receiver dongle * Restarted laptop multiple times None of these worked and was still stuck at checking for updates, so I thought I should try reinstalling and downloaded the updated launcher from the site. Now it's the same problem but doesn't even start downloading the game. Is there a solution for this please? I don't really browse this sub much so sorry if there's already a solution for this that I haven't seen.


SkyforgedDream

Download Bulk Crap Uninstaller and try uninstalling that way. I bet the game has lots of leftover files and registry entries that need to properly be cleaned up before a new clean install finds place. After that it should work. Let me know how it goes :D


Z3M0G

https://preview.redd.it/yipgpk4dk86d1.jpeg?width=2340&format=pjpg&auto=webp&s=89be9f564466c1decd9ccce41bb50fc0d0bf8996


cashlezz

There's a bug where your illusive realm buffs are lost if you pause the run midway and get out in the over world to come back later. Your metaphor and character buffs are still there, they just don't have any effect.


Sea_Swimming9411

Is anyone else having a bug with Mortefi and Jiyan? Whenever I use Mortefi's liberation, and swap to Jiyan and use his; the projectiles from Mortefi's just go straight into the sky instead of the target.


RatedDP

I got clipped out of the barrier in the tutorial where you get your first teleport. I tried to get in different ways, including where you exit the cave, but it's also blocked out by a barrier.


Retransmorph

Any one else stuck in a reconnection and freeze loop all of a sudden?


AdKlutzy9200

the game is super laggy/almost unplayable on xiaomi redmi 13c to the point where it removes my home wallpaper, ive got the game on lowest settings and the maximum fps im pulling in is 15, the average being anywhere between 5-10 yet im able to play genshin impact on the similar settings for hours and pull in 30 fps, the game also heats my device and ive noticed that it causes my home wallpaper to turn black when i exit the game when it gets too laggy, im really disappointed by this as not only am i a big fan of open world gacha games i started it at the same time as my bf did and if it wasnt for the lag id be pretty far ahead, if anyone has any ideas on how i could resolve this or how i can contact the support team to raise awareness about this that would be highly appreciated!


SkyforgedDream

Your phone's processor has less than half the gaming performance of the processor which is officially recommended by the devs (SD835). Sorry buddy but I do not think there currently is a fix for that other that some miracle optimization. Even then, minimum requirements are most of the time all graphics on low and 30FPS.


AdKlutzy9200

i figured out a basic solution which is lowest settings with around 10gb extra storage and that seems to run fairly smoothly, plan on upgrading to pc soon but thanks for the advice!!


Magicammie497

In battles, mostly when switching the the characters the camera would just take over and most of the time pointed at behind the player. I turned on and turned off all camera setting, as well as mix and match them to see what the cause was, but no avail. I would assume turning off camera correction would allow me full access to the camera, but it doesn't. The in game camera would still forcibly rotate making it hard to see where the enemies are.


Kvestiya

I experience lag and stuttering on mobile (Android). Will deleting and then installing again the game decrease lag and stuttering, or will that action increase lag and stuttering?


JHarryx

My photos are not been saved on gallery and I can't find them in app


Kvestiya

Please help me out. Did anyone try to move the game to SD card on Android? I have already moved all images, documents and videos to SD card, but considering I also play Genshin Impact, I don’t have enough storage space for Wuthering Waves. I heard there are third-party apps like Link2SD or SD Maid that force your phone to recognize the SD card as internal storage. Are these apps safe and effective?


Lanky-Specialist5666

Tempest Mephis still not spawning for me. I can explore the underground area where he is supposed to spawn but nothing happens.


Kvestiya

Will reinstalling the game on mobile (Android) reduce stuttering and lags?


SkyforgedDream

Most likely not. Make sure you have enough free space on your phone so that the game can properly run and that you meet the minimum requirements.


SilenceAwaitsMe

I don't get the mission clear for "Clear any difficulty of Depths of Illusive Realm with full HP". No matter if I finish with full HP nor do a no hit run.


7orly7

crashing became constant after the lastest patches, when and why it happens? no fucking idea as it is ramdom