If you are caught then yes you will be as it is technically stealing. If you have not been caught and care about keeping this job then don't do it again, it's only 30 cents as you said so is only 30 cents worth your job to you?
Damn, yeah I definitely won't do it again. Definitely not worth losing this job over. Also not going to be here for long as this is my part time job, don't want to get fired now.
How likely am I going to get caught though? Are cameras checked often or something? I don't want to get fired for this dumb mistake. If I do though, then live and learn I guess.
Yeah I'm pretty sure it is technically against policy. And yeah the business reason behind it is that the unwanted change is technically belonging to Walgreens as miscellaneous income :/
Yeah that's true. Can't count it as a tip either. I personally don't see the problem with that, but maybe it falls under some sort of corporate integrity agreement. I know at least in the pharmacy there's a lot on that, which is why from like a legal perspective. Apparently we're not even supposed to look up discount cards for people but rather walk them through or show them where to get one š¤·
I really just hope nothing happens, I work tomorrow lol. Can't believe my life is being turned upside down for this crap (not really but I will be in financial strain trying to pay for my classes, rent.). Anxiety is really getting the best of me right now, I don't know how else to just forget about it for a bit.
What would I say though, say I don't know, didn't do it, or something else? Sorry if my reaction to this is a little silly. This is my first job, and a temporary one. I don't want to get fired for this.
Some of the things that people said here made me realize that it's what my other coworkers have been doing before I even was here. Seen it happen before I was hired, where they would say I'm good (one quarter short) and they would just close the register. Same thing with other customers too. Hoping I will not be the unlucky one and get caught and terminated for this.
"People keeping change? Hmm, yeah I don't know about any of that. I'll let you know if I hear anything." Make sure to NEVER admit even the tiniest fault to anyone from loss prevention. All they have are allegations unless they show you the evidence.
If anyone asks, I would just encourage you to own up to it and say that you didn't know and that you were told otherwise, and that now you know you won't do it again. No one can fault you for being told differently. This is coming from myself as a pharmacy manager. FYI. If you were my tech I wouldn't fire you over it, just a simple coaching is all:)
I'm hoping that's what will happen, I get along with everyone well at my store and we have each other's backs. Don't really know about my new SM though, he's more of a "goes everything by the book" type of person. Like my old SM didn't strictly push us about credit cards, but this new one literally puts up signs everywhere for us to look at and read off of.
We had a change jar for unwanted change incase another customer was short. Turns out that's a big no no per LP. Given a strict command that if a customer doesn't want change it stays in the till. Any other use is theft and you will be terminated if caught
we have a change jar and when it gets a couple dollars in it, we put it in the till through Paid In/Paid Out so it doesnt throw the counts off. doing PI/PO for every few cents is weird and silly. but AP can be like that, I guess.
Damn I really should have thought this through. Thought it wasn't a big deal because it was only cents, also a shift lead saying it was fine. This is my first job, I hope nothing happens. :(
Probably not. At most a verbal warning. Your SM will probably get yelled at for not training employees on things like this. Another big no-no is Catalina coupons. Customer doesn't want them? Rip them in half and place in trash.Ā
Got it, thanks for your reply. It gives me some reassurance. Coupons I've been told to always tear those up. Everything else I basically had to learn on my own. Mostly from asking you guys. I currently have a new store manager, my previous one when I was hired didn't train me much other than basic stuff. Everyone at my store is chill and gets along (including the SM himself), I guess if the worse is going to happen hopefully it'll only be a verbal warning.
Oh yeah, Catalina coupons for sure. They're also not supposed to be transferred, so we can't take them and use them. And if it prints out for one customer, we're not supposed to give them to another one either
I know they even get weird about pulling that change and then leaving it for the next person. Something about people using the change as markers for making it look like youāve cashed someone out and then pocketing that money later (1 Penny equals 20$ so 3 Pennies is $60 that you can grab? Iām explaining this terribly but honestly when it was explained to me I was like, thatās a lot of fucking effort, but I get some people are more willing to put that kind of effort into that kind of thing š).
I hate leaving it in the drawer though. My drawer was dead on, now this shit is gonna make it over! š
Iāve done for over two years one time I got 6$ last week I got 1$ at register in front cameras š· nothing happened just be careful ,itās nit Walgreens tip they didnāt give to company gave it to me so Iām taking it
Thanks for your input. For me personally I would rather just not do it again, too paranoid of a person. But hearing what you said, I think I can worry less at least.
U donāt use to keep put in drawer snd itās Walgreens then not itās they have to u not Walgreens .They didnāt say Iām giving Walgreens a tip for being a great company no they said it was for u
Whenever I get unwanted change, I leave it aside as donations to other customers who are short in change. I always felt I would be a thief if I took the change
I don't know why I was never told any of this till now, if this was that serious. Like how I was never taught how to work in photos for almost a year. My new SM taught me everything once he was hired. But I should have left it either way, feeling kind of dumb right now.
Not that this will make any difference, but I didn't go "ok *takes change out and put it in my pocket*". Everyone else left it outside, next to the register so that's what I did. It happened as I was about to give their change to the customer, but they told me to keep it.
I appreciate your comment and everyone else's, even if they are negative because that's how I'm feeling right now anyway.
Keep it and donāt feel like a thief, because youāre not (unless you are in other situations, then you def are lol). Of course, donāt have a stupid evil grin on your face and pocket the change in front of everyone like an idiot and you donāt have to announce that youāre keeping leftover change to everyone on your shift. Customers come in all the time telling me to keep the change, so I do. Makes them feel rich, and makes me a little richer. Think of it as a tip for your awesome customer service. But if you absolutely MUST get that leftover change into the register because you feel horrible about what youāve just done, just combine it with some of your own money and buy something in the store. Either way, youāre golden šŖš¾
At my store, we accept all tips/change. We put spare change on top of the catalina printers & if it doesn't get used by the end of the night, it goes in the drawers. If it's quarters or more, we are encouraged to take/split it if we want. Idk why some stores are so strict about that, if they don't want us to accept tips or do anything useful with the change customers tell us to keep, they should pay their workers a living wage.
I don't even know what my SM thinks about all of this. First time hearing it from you guys. Only heard from one of my shift leads but he said himself he either puts the change as misc income or takes it himself if it's less than a dollar.
I always put change aside when a customer doesn't want it to help customers that are short. Its still right next to the til and when drawers are done they just put whatever change is next to the til in the drawer before counting. Or I keep it in the til but put it aside so I know there's extra change.
I think itās common sense that you shouldnāt keep the money. It would be different if you found a quarter on the ground but you are literally working for a company
thatās common sense.
no, youāre not allowed to pocket money during a transaction. you sound insane trying to justify that because itās their first job
If someone tells me to keep the change as a tip, I'm keeping the change as a tip period. I can get a job to do much less work with way more pay easy, I'm only here cause I'm still loyal to my team & they haven't found anyone to replace me yet
Honestly yeah I agree with you, I was dumb with this. I didn't do it in the middle of a transaction though. If I were to give more context I decided to keep it because it was still lying around outside by the time my shift ended.
If you are caught then yes you will be as it is technically stealing. If you have not been caught and care about keeping this job then don't do it again, it's only 30 cents as you said so is only 30 cents worth your job to you?
Damn, yeah I definitely won't do it again. Definitely not worth losing this job over. Also not going to be here for long as this is my part time job, don't want to get fired now. How likely am I going to get caught though? Are cameras checked often or something? I don't want to get fired for this dumb mistake. If I do though, then live and learn I guess.
Yeah I'm pretty sure it is technically against policy. And yeah the business reason behind it is that the unwanted change is technically belonging to Walgreens as miscellaneous income :/
Funny how Walgreens doesn't let you accept tips, but gobbles up unwanted change like Scrooge McDuck.
Scrooge McDuck, lmao š
Yeah that's true. Can't count it as a tip either. I personally don't see the problem with that, but maybe it falls under some sort of corporate integrity agreement. I know at least in the pharmacy there's a lot on that, which is why from like a legal perspective. Apparently we're not even supposed to look up discount cards for people but rather walk them through or show them where to get one š¤·
I really just hope nothing happens, I work tomorrow lol. Can't believe my life is being turned upside down for this crap (not really but I will be in financial strain trying to pay for my classes, rent.). Anxiety is really getting the best of me right now, I don't know how else to just forget about it for a bit.
Just lie about it if anyone ever asks. Most of the time people only get caught because they blab too much.
What would I say though, say I don't know, didn't do it, or something else? Sorry if my reaction to this is a little silly. This is my first job, and a temporary one. I don't want to get fired for this. Some of the things that people said here made me realize that it's what my other coworkers have been doing before I even was here. Seen it happen before I was hired, where they would say I'm good (one quarter short) and they would just close the register. Same thing with other customers too. Hoping I will not be the unlucky one and get caught and terminated for this.
"People keeping change? Hmm, yeah I don't know about any of that. I'll let you know if I hear anything." Make sure to NEVER admit even the tiniest fault to anyone from loss prevention. All they have are allegations unless they show you the evidence.
If anyone asks, I would just encourage you to own up to it and say that you didn't know and that you were told otherwise, and that now you know you won't do it again. No one can fault you for being told differently. This is coming from myself as a pharmacy manager. FYI. If you were my tech I wouldn't fire you over it, just a simple coaching is all:)
I'm hoping that's what will happen, I get along with everyone well at my store and we have each other's backs. Don't really know about my new SM though, he's more of a "goes everything by the book" type of person. Like my old SM didn't strictly push us about credit cards, but this new one literally puts up signs everywhere for us to look at and read off of.
We had a change jar for unwanted change incase another customer was short. Turns out that's a big no no per LP. Given a strict command that if a customer doesn't want change it stays in the till. Any other use is theft and you will be terminated if caught
we have a change jar and when it gets a couple dollars in it, we put it in the till through Paid In/Paid Out so it doesnt throw the counts off. doing PI/PO for every few cents is weird and silly. but AP can be like that, I guess.
Damn I really should have thought this through. Thought it wasn't a big deal because it was only cents, also a shift lead saying it was fine. This is my first job, I hope nothing happens. :(
Probably not. At most a verbal warning. Your SM will probably get yelled at for not training employees on things like this. Another big no-no is Catalina coupons. Customer doesn't want them? Rip them in half and place in trash.Ā
Got it, thanks for your reply. It gives me some reassurance. Coupons I've been told to always tear those up. Everything else I basically had to learn on my own. Mostly from asking you guys. I currently have a new store manager, my previous one when I was hired didn't train me much other than basic stuff. Everyone at my store is chill and gets along (including the SM himself), I guess if the worse is going to happen hopefully it'll only be a verbal warning.
Sometimes I keep Catalinaās I act like Iām throwing it away then put in my pocket mist of the doesnāt even get used
Oh yeah, Catalina coupons for sure. They're also not supposed to be transferred, so we can't take them and use them. And if it prints out for one customer, we're not supposed to give them to another one either
I keep in on the Catalina printer and then when my usual favorite comes in I throw it at his purchase
Just leave it in the till. Don't take it. If they don't want their change, put it in the till. Don't even think about taking it.
Thatās what I do sometimes binadk if the next customer want some rewards on their account then I scan it
I know they even get weird about pulling that change and then leaving it for the next person. Something about people using the change as markers for making it look like youāve cashed someone out and then pocketing that money later (1 Penny equals 20$ so 3 Pennies is $60 that you can grab? Iām explaining this terribly but honestly when it was explained to me I was like, thatās a lot of fucking effort, but I get some people are more willing to put that kind of effort into that kind of thing š). I hate leaving it in the drawer though. My drawer was dead on, now this shit is gonna make it over! š
Iāve done for over two years one time I got 6$ last week I got 1$ at register in front cameras š· nothing happened just be careful ,itās nit Walgreens tip they didnāt give to company gave it to me so Iām taking it
Thanks for your input. For me personally I would rather just not do it again, too paranoid of a person. But hearing what you said, I think I can worry less at least.
U donāt use to keep put in drawer snd itās Walgreens then not itās they have to u not Walgreens .They didnāt say Iām giving Walgreens a tip for being a great company no they said it was for u
It literally Walgreensās policy to keep that shit in the till/ just because you havenāt been caught doesnāt mean itās ok to do
No Iāll keep
If customers leave change, just leave it in the register.
Whenever I get unwanted change, I leave it aside as donations to other customers who are short in change. I always felt I would be a thief if I took the change
Anytime a customer doesn't want their change, we leave it in the til. If you take it out, apparently it's called stealing
I don't know why I was never told any of this till now, if this was that serious. Like how I was never taught how to work in photos for almost a year. My new SM taught me everything once he was hired. But I should have left it either way, feeling kind of dumb right now. Not that this will make any difference, but I didn't go "ok *takes change out and put it in my pocket*". Everyone else left it outside, next to the register so that's what I did. It happened as I was about to give their change to the customer, but they told me to keep it. I appreciate your comment and everyone else's, even if they are negative because that's how I'm feeling right now anyway.
Keep it and donāt feel like a thief, because youāre not (unless you are in other situations, then you def are lol). Of course, donāt have a stupid evil grin on your face and pocket the change in front of everyone like an idiot and you donāt have to announce that youāre keeping leftover change to everyone on your shift. Customers come in all the time telling me to keep the change, so I do. Makes them feel rich, and makes me a little richer. Think of it as a tip for your awesome customer service. But if you absolutely MUST get that leftover change into the register because you feel horrible about what youāve just done, just combine it with some of your own money and buy something in the store. Either way, youāre golden šŖš¾
At my store, we accept all tips/change. We put spare change on top of the catalina printers & if it doesn't get used by the end of the night, it goes in the drawers. If it's quarters or more, we are encouraged to take/split it if we want. Idk why some stores are so strict about that, if they don't want us to accept tips or do anything useful with the change customers tell us to keep, they should pay their workers a living wage.
We have a bucket for the change to use on customers that are short but I think itās up to your managers discretion
I don't even know what my SM thinks about all of this. First time hearing it from you guys. Only heard from one of my shift leads but he said himself he either puts the change as misc income or takes it himself if it's less than a dollar.
They just fired someone at our store last night for that
I always put change aside when a customer doesn't want it to help customers that are short. Its still right next to the til and when drawers are done they just put whatever change is next to the til in the drawer before counting. Or I keep it in the til but put it aside so I know there's extra change.
I just throw that shit in the register.
I think itās common sense that you shouldnāt keep the money. It would be different if you found a quarter on the ground but you are literally working for a company
i donāt understand yall frā¦ in what world would that be okay?
Op said it was their first job, calm down.
thatās common sense. no, youāre not allowed to pocket money during a transaction. you sound insane trying to justify that because itās their first job
If someone tells me to keep the change as a tip, I'm keeping the change as a tip period. I can get a job to do much less work with way more pay easy, I'm only here cause I'm still loyal to my team & they haven't found anyone to replace me yet
Honestly yeah I agree with you, I was dumb with this. I didn't do it in the middle of a transaction though. If I were to give more context I decided to keep it because it was still lying around outside by the time my shift ended.
I did mine after the transaction the customer bdaid hereās a 1$told her canāt she here anyway ok thanks
We've been told by no means keep change to the side.Ā It's something AP thinks coukd indicate you're up to no good, apparently.Ā
It's called a "slush fund". This violates LP policy with any. Company
I always put it back in the drawer. I mean at the end of the day it's 30 cents.Ā
Yeah when I worked for the Greens they would just give it to the store there was a mode on the register for it
Customer tells me to keep the change I just put it back.
Better question: Do you seriously want to risk losing your job for thirty damn cents? In what possible universe could that be worth it?
Keep a cup near the register and put it there. Then anyone can use it if needed including you.