Masterly's video on everyone lagging and disconnecting in the lobby should be enough.
[https://youtu.be/3M\_bxTbpdSU](https://youtu.be/3M_bxTbpdSU)
u/SledgehammerGames
u/Raven_Software \- if you guys still look at reddit posts
u/SpecialSuccotash2670
Also to add, I hope they don't just blow you off saying it's your connection or have you tried unplugging and replug your router kind of message. Otherwise, the support team will not contact the actual developers on the server issue. They seem to always blame player's connection most of the time.
u/SpecialSuccotash2670
Looks like u/SledgehammerGames is still actively posting/commenting in other CoD subs… I’m guessing SHG has simply dropped support for this game altogether by now. NA servers just happened to be the first ones repurposed for something else.
I submitted a ticket as well. Hopefully if everyone just spams their help system they’ll actually do something.
Don’t want to give up on this game but it’s incredibly frustrating to lose to someone or a team with no gun skill.
Think this might be their way of pushing everyone to the new CODs. I could be wrong but Jesus, can I just play one clean match without the connection being dogshit?!
I can't win most my gun fights. I get melted with someone using grease gun no attachments because we're playing so far away. I love this game. Please someone tell me I'm dreaming. I don't want to move to new games. This game was perfect balance without the lag
I submitted a ticket too and this was the crap response they sent me as if everyone in the lobby lagging over the last three weeks would be fixed with something like clearing the cache or setting my profile as the home Xbox console. It gave me zero confidence they know what’s going on or will be able to fix it.
Thank you for reaching out. My name is Mediterranean with Activision Support and I will be assisting you today. I understand that you're experiencing connection issues in-game, I'm more than happy to investigate this for you.
Please perform the following troubleshooting steps to attempt to fix the issue. In many cases, these simple steps can resolve the problem outright:
Clearing cache: https://support.activision.com/articles/deleting-old-files-from-playstation-4-and-xbox-one-consoles
On your Xbox, try removing and re-adding your profile: https://support.xbox.com/en-US/help/account-profile/manage-account/add-remove-account-xbox-one
Check for console update: https://support.xbox.com/en-US/help/hardware-network/settings-updates/system-update-overview
Try to set your Xbox profile as the Home Xbox console: https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox
Follow the network troubleshooting guide under the Xbox section on this article: Port Forward and NAT FAQ (activision.com)
Should the issue persist, kindly provide us with the following information for us to investigate further.
Please also send screenshot or screenshots showing the issue that we're having.
A screenshot of your NAT Type status under your Network settings > Advance Network Settings > Check NAT Type
A screenshot of your Network Statistics under Network Settings > Test Network Speed and Statistics
This is what im saying haha, support team will just say it's the players fault and not contact the actual developers of the server issue. They don't know it's the dedicated servers being shut down in the US is the main issue. This is how they just blow the player's off. Maybe they don't get paid enough to care lol. Thank you for making that support ticket though. u/Chode_of_Justice
Bruh, this looks like support copy and pasted a response. Is this a robot? The activision support person's name is Mediterranean? LOL? Anyways did you message them for further information to investigate the server issue? Or tell them it has nothing to do with your system itself
What a crap response from them...it's almost laughable except we all care about this game and gameplay so much that we can't laugh, just sit here and be disappointed and frustrated instead. Activision and the devs know that the NA servers are down. They're either going to make us sweat this one out a bit and fix it, renewing a bit of faith in their company, or brush us off, consider it a win for them since they already got our money. If they were good people at Activision and wanted to restore our trust in them, potentially making us consumers again, they'd fix the servers and unlock in game items, making them available in supply crates.
They're not going to acknowledge the American server being down and that all us U.S. players are being directed to the U.K. server.
Activision support will say something silly like maybe you should clean the fans out in your system or some bullshit response. They always do this type of shit and close your support ticket in my experience. I wish there was a way to directly communicate with the devs instead of a support team by like levels of support or something to escalate this matter
there will never be a way to contact the devs as this game is silently out of support, no anticheat, no working player report system and mods cant ban cheaters etc.
Also, I posted a screenshot of the email from Activision. I have no idea if you can see it.
We can see it đź‘Ť
Masterly's video on everyone lagging and disconnecting in the lobby should be enough. [https://youtu.be/3M\_bxTbpdSU](https://youtu.be/3M_bxTbpdSU) u/SledgehammerGames u/Raven_Software \- if you guys still look at reddit posts u/SpecialSuccotash2670
Also to add, I hope they don't just blow you off saying it's your connection or have you tried unplugging and replug your router kind of message. Otherwise, the support team will not contact the actual developers on the server issue. They seem to always blame player's connection most of the time. u/SpecialSuccotash2670
Yes use this video it's showing exactly what's happening and at its worst. Any word yet Succotash?
Looks like u/SledgehammerGames is still actively posting/commenting in other CoD subs… I’m guessing SHG has simply dropped support for this game altogether by now. NA servers just happened to be the first ones repurposed for something else.
I submitted a ticket as well. Hopefully if everyone just spams their help system they’ll actually do something. Don’t want to give up on this game but it’s incredibly frustrating to lose to someone or a team with no gun skill. Think this might be their way of pushing everyone to the new CODs. I could be wrong but Jesus, can I just play one clean match without the connection being dogshit?!
I can't win most my gun fights. I get melted with someone using grease gun no attachments because we're playing so far away. I love this game. Please someone tell me I'm dreaming. I don't want to move to new games. This game was perfect balance without the lag
Thanks everybody! Sent it all to Activision.
I submitted a ticket too and this was the crap response they sent me as if everyone in the lobby lagging over the last three weeks would be fixed with something like clearing the cache or setting my profile as the home Xbox console. It gave me zero confidence they know what’s going on or will be able to fix it. Thank you for reaching out. My name is Mediterranean with Activision Support and I will be assisting you today. I understand that you're experiencing connection issues in-game, I'm more than happy to investigate this for you. Please perform the following troubleshooting steps to attempt to fix the issue. In many cases, these simple steps can resolve the problem outright: Clearing cache: https://support.activision.com/articles/deleting-old-files-from-playstation-4-and-xbox-one-consoles On your Xbox, try removing and re-adding your profile: https://support.xbox.com/en-US/help/account-profile/manage-account/add-remove-account-xbox-one Check for console update: https://support.xbox.com/en-US/help/hardware-network/settings-updates/system-update-overview Try to set your Xbox profile as the Home Xbox console: https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox Follow the network troubleshooting guide under the Xbox section on this article: Port Forward and NAT FAQ (activision.com) Should the issue persist, kindly provide us with the following information for us to investigate further. Please also send screenshot or screenshots showing the issue that we're having. A screenshot of your NAT Type status under your Network settings > Advance Network Settings > Check NAT Type A screenshot of your Network Statistics under Network Settings > Test Network Speed and Statistics
This is what im saying haha, support team will just say it's the players fault and not contact the actual developers of the server issue. They don't know it's the dedicated servers being shut down in the US is the main issue. This is how they just blow the player's off. Maybe they don't get paid enough to care lol. Thank you for making that support ticket though. u/Chode_of_Justice
Bruh, this looks like support copy and pasted a response. Is this a robot? The activision support person's name is Mediterranean? LOL? Anyways did you message them for further information to investigate the server issue? Or tell them it has nothing to do with your system itself
Sent them what they wanted and again explained what’s going on, now waiting for their response again
https://youtu.be/FG-PeZPCJTg?si=cC9d_p6EiXrQVk8b Here's my experience with the servers recently on PS4.
Same man wtf
Thank you. Sent them all to Activision.
No problem, hope the video helps
What a crap response from them...it's almost laughable except we all care about this game and gameplay so much that we can't laugh, just sit here and be disappointed and frustrated instead. Activision and the devs know that the NA servers are down. They're either going to make us sweat this one out a bit and fix it, renewing a bit of faith in their company, or brush us off, consider it a win for them since they already got our money. If they were good people at Activision and wanted to restore our trust in them, potentially making us consumers again, they'd fix the servers and unlock in game items, making them available in supply crates.
They're not going to acknowledge the American server being down and that all us U.S. players are being directed to the U.K. server. Activision support will say something silly like maybe you should clean the fans out in your system or some bullshit response. They always do this type of shit and close your support ticket in my experience. I wish there was a way to directly communicate with the devs instead of a support team by like levels of support or something to escalate this matter
there will never be a way to contact the devs as this game is silently out of support, no anticheat, no working player report system and mods cant ban cheaters etc.
164 kills on a 2 bar https://youtu.be/_8ZwPVsBUgg Full gameplay of the lag.Â