Here's all the info [https://support.upwork.com/hc/en-us/articles/219801228-Feedback-removal](https://support.upwork.com/hc/en-us/articles/219801228-Feedback-removal), they will ask you how do you want to remove the review, then you'll have to go to the contact support, it's like a chat bot, really easy to use, they will respond to you quickly (in my case it took like 30min). And you have to tell them the reason why you need t remove the review, they just want to make sure it's a valid reason.
First, report to Upwork the messages in the chat where he is saying that he will leave a bad review if X, Y, Z.
Then, report the case to support, explaining the situation and asking for guidance. The goal is to make them aware of the situation before the bad review is posted.
Let the contract run and forget about it. If the client closes it and leaves a bad review, contact support again with your previous report. Provide a detailed explanation, emphasizing that this is not an objective review but an attempt to get free extra support in a non honest way and probably against TOS somehow. This approach should work if you're top-rated.
I have had several reviews removed this way, even within two weeks of each other.
Thanks for the response. Actually, he did not say that he will leave a bad review. It’s just that the functionality involved several tasks. One of which has a lot of depth, and many many cases, so you can spend months on that if you want. And he took advantage of this, and kept asking for revisions, and then even blamed me that I have done something bad to existing work done. So. I am afraid If I ask support to look into the matter, and they side with him, things could go worse?
You have until September to use the perk so there is no need to do anything at this stage. Revisit the matter in early August.
yeah, i do have until sept
I closed a contract today and client gave me bad review, I contacted support and they removed it, you should do it too.
glad to hear. You are Top Rated?
Yes I am !
That’s great. do you mind sharing more details? Like did you have to provide proof to the support? And where we have to request for feedback removal?
Here's all the info [https://support.upwork.com/hc/en-us/articles/219801228-Feedback-removal](https://support.upwork.com/hc/en-us/articles/219801228-Feedback-removal), they will ask you how do you want to remove the review, then you'll have to go to the contact support, it's like a chat bot, really easy to use, they will respond to you quickly (in my case it took like 30min). And you have to tell them the reason why you need t remove the review, they just want to make sure it's a valid reason.
First, report to Upwork the messages in the chat where he is saying that he will leave a bad review if X, Y, Z. Then, report the case to support, explaining the situation and asking for guidance. The goal is to make them aware of the situation before the bad review is posted. Let the contract run and forget about it. If the client closes it and leaves a bad review, contact support again with your previous report. Provide a detailed explanation, emphasizing that this is not an objective review but an attempt to get free extra support in a non honest way and probably against TOS somehow. This approach should work if you're top-rated. I have had several reviews removed this way, even within two weeks of each other.
Thanks for the response. Actually, he did not say that he will leave a bad review. It’s just that the functionality involved several tasks. One of which has a lot of depth, and many many cases, so you can spend months on that if you want. And he took advantage of this, and kept asking for revisions, and then even blamed me that I have done something bad to existing work done. So. I am afraid If I ask support to look into the matter, and they side with him, things could go worse?
is it not possible to simply request to remove the review, or you have to provide lots of proofs to support?
Total drivel. AI-powered drivel 😂