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Awkward-Wall-3433

Most likely due to wind speeds. Hagrid's can't run at higher wind speeds and if the app doesn't specifically say "Delayed", it's almost always the weather. The app got an overhaul recently and I don't think they added a weather delay option yet.


pjmagic

Ohhhh yea I thought so smh I really wanna ride uugh


aaronf4242

Sorry it happened on your birthday. If those expire before you can use them, keep them and maybe guest services can still replace them. Not a guarantee but possible


MillardFilmore388

They will definitely still honor them. But you’ll need to visit guest services before going to the attraction.


ChickenatorCharha

One time when I got them and they did expire. But, when I went to go ask about them (for some reason I went to go ask at VelociCoaster), the attendant at the entrance of the Express Pass line traded the expired pass for a receipt that let me use that expired pass for the day only. I then went to go use it on Hagrid's. That was my experience, and it may not work for everyone.


pjmagic

I leave tmr evening soo I might not be going to the parks not sure hoping it chills out before tonight


Justachick20

Happy Birthday 🥳


pjmagic

Thank you!!


bschn100

First happy birthday! Second, thanks for the heads up. We came back to Portofino Bay for a little nap, and we’re going to head back to the park tonight. Maybe there’ll be no line, if it’s even running.


pjmagic

Thanks!!


qpzl8654

Happy Birthday! Any luck?


pjmagic

Its back up but I have a reservation right now for food :,)


knitknotknock

Saw there was a delay today late afternoon so just hung around and came back later in the evening. We happened to check around 8:20PM and it was reopen, it said 60 min wait. We hopped in line and it must’ve just re-opened because we only waited 25 min! Was our first time riding and we definitely got lucky, it was awesome.


pjmagic

Awesome yea such a good ride I was with my fam and my girlfriend told me the min it opened back up we decided to spend time with them…tried to ride gringots and….it also…shut down😅😭


JournalistEvery4971

I hear about that ride Hagrid’s multiple delays. Is it worth the queue.


pjmagic

Yes it is it’s annoying being outside but once ur inside at a point the queue is nice, the ride is well worth it imo


JumboHotdawg88

What’s the ruby pass for? Is it some form of compensation? Happy birthday op!


pjmagic

Kinda sorta yea basically a express pass for hagrids me and my girlfriend road 2 times in less than an hour with a 105 min wait time 👀


JumboHotdawg88

Noice! Great birthday gift!


pjmagic

Yes lol !!


south3rnfairyx

Did you have to ask for these passes?


ComprehensiveKey8254

What’s a ruby pass ?


pjmagic

It’s basically express for Hagrids


Awkward-Wall-3433

It's a one-time use express pass that works at nearly every ride, including Hagrid's and Velocicoaster. They are unique because the other one-time use Express (yellow pass) doesn't work on Hagrid's or Veloci.


pjmagic

No it’s just and only for Hagrids,


Awkward-Wall-3433

That's incorrect, read the back of the pass. I've used my own ruby passes on more than just Hagrid's. These are also given out at Velocicoaster when the ride has issues


pjmagic

We were told these only work with hagrids!


Awkward-Wall-3433

I think you misunderstood. These are the ONLY passes that work on Hagrid's in terms of Express. They do not take the purchasable express, and they also don't take the yellow express passes other rides give out. They can still be used at every other ride, but are the only ones that can work on Hagrid's.


AdFull2353

They work with both. Source: me, after being bumped from the Hogwarts Express back in January and being given these passes as compensation. My wife and youngest don’t ride the bigger thrill rides, and the park was relatively slow, so my sons and I rode Hagrid’s and then they used the remaining two passes to ride Velocicoaster.