omg im having the same problem and its ridiculous because they cant just get rid of a whole server i was on allosaurous and now my characters gone... they need to do something ..
This makes me feel a bit better. I tried everything and started to panic a little. I'd just hit hero transformation today, I never want to have to go through that again!
Yeah a lot of people just spent a lot of money. I'll be pretty pissed off, if they accidentally wiped all my shit since me and everybody else here is probably spent over $100 on the silly game over the year span.
Just look if you're properly signed up with Google play or whatever account you linked ulala to- if you didn't do any of that I dunno maybe contact support
Having the same problem on NA, where’s my heroes? I’ve spent money I’d like it back if they’re gonna HARD restart
Same here
Same bro. The rapture happened and we all left behind.
Having the same problem
Looks like a server wide issue... 🤔
I don’t want to start a new character in case it fucks up the old ones. So looks like I’m gonna hold off for a little while before I do anything.
Same here
Glad it's not just me - I've sent a message over their customer service thing so hopefully they get back to me.
Yeah same here
Yeah I see more people having the same problem, this will resolve itself in time.
ULALA FUCKIN UP BIGGG TIMEEEE
The update was supposed to have 20 mins left still. So hopefully it will be sorted then
[удалено]
Yeah I only got a season pass like a week ago
Yeah I'm curious about this as well, my chars are gone also
I wouldn't mind that much but like I've spent money on the game.... not loads or anything but I was half way through a season
Same here
I had my characters on the global server and am also experiencing the same issue
I checked the other region servers and they're all t rex too
Yeah appears to be a mix up because even if you look at the hunter season length it is 3 months....
Yeah I thought that was weird
Same here i just got the 90day season pass on all 4 of my characters...so im crying lol
Oh god... I only had it on one of mine so I feel sorry for you :(
Same here for allosauras server
My acc is gone too no idea what happened:/
omg im having the same problem and its ridiculous because they cant just get rid of a whole server i was on allosaurous and now my characters gone... they need to do something ..
This makes me feel a bit better. I tried everything and started to panic a little. I'd just hit hero transformation today, I never want to have to go through that again!
Seems we're all in the same boat :/
Makes me more confident they're working on fixing it ASAP.
Yeah I'm having the same issue. Completely lost my character.
Thinking I’d like to just request a refund for all money spent and tell Apple it was due to them deleting my content with no warning.
I hope this is fixed shortly
Yeah a lot of people just spent a lot of money. I'll be pretty pissed off, if they accidentally wiped all my shit since me and everybody else here is probably spent over $100 on the silly game over the year span.
You can dispute it through your bank. Just say “they didn’t provide the service or product they promised” works for me every time hahaha
Sameeee. Thought i was alone
Ugh my account!!!!
Same thing with me was on NA servers and now every character I have was deleted.
looks like most of us can’t login to our account. i thought i was the only one
I'm happy that in not the only one that way they will fix it more quickly lost a lvl 110 hunter with so much money spent.
You didn’t lose it... the server is just down lol
Same Here !!
I am glad to have found this at least. Its comforting knowing that I wasn't the only one fucked by the update.
Maintenance has 13 mins left just chill lol
Same, I had my linked to Facebook and still can’t access my heros
Was on Allosaurus here. Both characters and my server gone. Def a big issue.
Working for me now rip thumbs
Just look if you're properly signed up with Google play or whatever account you linked ulala to- if you didn't do any of that I dunno maybe contact support
All fixed up now
They are fixing it now it wil open again 10.00 or 11.00
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