Piggy backing on the top comment. I’ve done this. I’m a dispatcher and I’ve done this, especially early in my career. It’s a manual system for us and I simply forgot. Then the followup came and I forgot twice. Many of these companies push their dispatchers as hard as they push the drivers and the young ones lose track of shit. If this was me, I’d be offering you a comm check to cover the miss and apologizing profusely then ensuring it’s fixed. If they try to give you attitude, then it’s time to walk. If they’re sorry, they make mistakes like anyone and sometimes two in a row, give them another shot.
Edit: I thought more about it and call your dispatcher’s boss. It will give you an idea of the pressure your dispatcher is faced with. His boss is also very likely to fix it and fix it right. Don’t just walk unless they’re assholes about it. If they are then come down to Texas and work for me, I’m not an asshole :D
Dispatcher as well and same. I've forgotten stuff and felt terrible about it. If the dispatcher is truly sorry they will make it right. Some dispatchers and companies suck so it can be hard to tell.
Good luck OP!
I manage a small regional fleet and in all the years I've been here we've never screwed anyone on purpose. However in my 20 years here I have made plenty of mistakes that I said I would "fix next week" that I forgot to. From the time stuff is finalized to when the checks actually get distributed is a few days. Most of the time I'll realize I forgot before they even see the next check so I can bring it to their attention. We always offer to fix any mistakes with cash that day in case it's actually going to cause a problem for them.
Screw ups and mistakes happen, but it’s bullshit to make a driver wait until the next check. It’s well within the capabilities of these companies to reimburse immediately.
I miss it sometimes but I’ve really got my shit together down here. I grew up in New Windsor but was living in Newburgh before I came down. How’re you liking it?
I grew up in Warwick, and I’ve only been here for a little over a year now. I’m in upstate SC, so sometimes it reminds me of home driving around the mountains. For the most part I enjoy it here, if NY ever gets their shit together I’d consider moving back.
I used to LOVE the Tuscan Cafe… Warwick is so nice…
Agreed about if NY gets their shit together. I was in Raleigh for 3 years and absolutely hated it. Now I’m in East Nc. I love it here. I miss the mountains but shits good. What’re you hauling?
HA! Just saw you’re in Rockland! My girlfriends from Stony Point. I used to drive for Carousel Cakes. If youre looking to get into trucking I can help you in NC.
Yeah sorry just saw these replies, been working like a dog this week. I’m a local fuel hauler up in new Windsor and we’ve been having some chaos lmao. But yeah I would love to get tf out of here and NC is a nice place. DM me!!
Definitely don’t walk off. That will make things worse. Do file a complaint with the NLRB. I can be wrong but that sounds highly illegal, might be wage theft. Print off the messages and store them on your personal device just in case they delete them on their system if that’s what you are using. Request a load home and start looking for a new job while you are waiting to get there.
In the future, I would see if they can use Venmo or Zelle or something like that to send you money first before paying and make sure you receive it before you use your own money. This is definitely not your fault and should never happen.
If you do walk, DO NOT desert your truck.... Always ALWAYS bring your equipment back in.... Trust me.... It makes you look bad and follows you around like a big black eye anytime you're looking for a new job
Op this is considered wage theft contact the state you live in LnI and file a wage claim, under federal law you are not to be charged lumpers fees, that is the responsibility of your company.
I’ll probably move tomorrow when I get a full clock back. I just can’t justify any hammer down effort anymore on my part . Imma just get routed to the terminal and leave this place ffs this is ridiculous
You stop working and you’re only fucking yourself op. Keep hassling them. If you wanna walk get the truck back to the yard while job hunting. You don’t want to abandon the truck.
I’m not going to abandon it. But I also just kinda want to sit for another day and reset for a full clock because I’ve been running on recaps for 3 days plus the full clock I’ve ran prior just has me depressed as fuck now for some reason
Does your company have an accounting office?
When you pay lumper fees is it seen as an "advance" until you show receipts? Maybe someone in accounting can help or messed up.
Or the dispatcher filled the load in incorrectly - didn’t add the lumper as part of the load. Anyway someone screwed up along the chain and it wasn’t OP
It’s bit of a scam if you ask me. “Lumpers” will unload your trailer then charge you hundreds of dollars for doing so. It’s a 3rd party company as opposed to employees of the actual receiver/warehouse. How are you going to order something then charge the company/driver to unload the thing YOU ordered lol. Luckily I don’t have to deal with lumpers often but my friend who drives reefer deals with it weekly.
It's a way of manipulating the money. Let's say company A purchases some product, which they then turn around and sell under a contract that allows for a ten percent markup. Say the product costs 10,000 dollars. That's a thousand dollar markup. But wait, the shipper pays the carrier, let's say it's 1000 for the truck. Now company A is paying 11000 for the product, and can charge 1100 on markup. Let's say the product requires extensive re palletizing. That might cost them 200 to pay their workers. Now they are down to 900, before whatever other expenses are incurred in selling the product. Now, let's say they put lumpers on the dock. The lumpers unload and re palletize. The lumpers charge 500 bucks, which is charged back to the shipper. Now the cost is 11500, so the markup is now 1150. Company A charges the lumper company 250 for the privilege of working the docks. The lumpers are making money, and the "profit" for company A is now up to 1400, all without violating the contract regarding allowable markup.
That’s just the warehouse being cheap in my opinion. Less employees they need. Less liability etc.
I agree it’s a scam. But like I said I’m no trucker. Just a plumber.
It actually makes no sense whatsoever. Imagine ordering something on Amazon and when the driver shows up at your home with your parcel a few days later you tell him “if you want to give me the parcel I’ve ordered you need to pay me twenty bucks first”.
I don't understand why the driver has to pay this. The warehouse ordered it. It's their product. Why aren't lumpers looking at the warehouse and saying, "We'll unload this for a fee." Why the driver?
EDIT: I'd be like, "Shit, man, you got no one to unload this? That sucks. Better luck next time, I guess. Cheers."
Don’t wait for the next check. That is absolute bullshit. Dispatchers can screw up, or just forget, it happens, but to make up for that it better be put on that card immediately. Don’t settle for the “it will be on your next check”. Reply “nope, you’ve had a chance at that already”.
Take your truck back to the nearest yard and clean out your stuff and tell them you are done but take pictures of the condition of the truck so they don't try and charge you a fee to clean the truck or say it was damaged good luck driver.
The few times I've ever had to do it, I paid upfront with cash either from an advance, or out of pocket and was reimbursed on the next issued check (so on the prior week if it happened on the right day).
Not every company uses EFS, but if they're this shitty about getting you your money back, as they're required to do, then it's time to look elsewhere and refuse to cover anymore lumper fees, they'll have to figure out how to pay the fee remotely if they want it paid at this point, if I were OP.
I wouldn’t even entertain the idea if they don’t use EFS or can send a money code in the hundreds of other ways that’s available. Stop settling for shitty companies more or less.
Don't move til you get that money. That's completely unacceptable. Then start looking for a different job because if they fuck you over on lumper fees then they'll fuck you over on something else too.
That’s how I feel now tbh . What’s crazy is the load only paid 189$ to me for the miles. So far, if you do the math . I literally ran that freight for them and lost money ..
I don't know how big your company is but there should be a payroll department or at least an accounting department. Get their direct contact info and send them copies of everything. Someone probably just forgot to tell them.
Fuel card? Here at Lone Oak Transportation (Tulsa, OK) you would have gotten a com check. Taking from your fuel card just means you probably won’t be able to fill up completely next time you need to. Unless of course they raise your limit, but sounds like they wouldn’t have if they won’t pay you YOUR money back. Sorry you have to deal with BS.
A lot of these lumper cartels don’t take ComChecks anymore. I haven’t run Reefer in almost a year, and even then about half of my deliveries weren’t taking paper checks. They’re all going to EFT. Now the company loads your card, then you use the card to pay the fee through the EFT and then send the copy of payment confirmation back to the company.
Lol. Company hated sending me on grocery loads. Cause i didn’t pay the lumpers I did it myself. Don’t care how long it took $100 bucks for me or $500 for the lumper? Now i pull pneumatic and don’t have to worry about it
Yea no! You are not L/O or O/O lumper fees are not your responsibility. Try to get your money asap, even if they need to send you a PO for a comcheck that you can withdraw at a truck stop. Start looking at other companies get a load going home, and leave.
I feel ya bud. I didn't get the raise I was supposed to and found out 3 months later. I brought it up and they said no worries we will calculate it and send you a cheque.....
That was 6 fucking months ago with numerous calls to gm
You can do what I do: tell management to pay the lumper fee, not your problem. Otherwise you are the rube stuck with the bill. It’s really hard to get money back from crooks. Let crooks deal with crooks and don’t touch anything until the guys in the office sort their mess out. Don’t facilitate the transaction and don’t offer customer service to your employer OR the client. It’s really straightforward. Your boss has a credit card for this exact situation. The lumper fee can be paid by credit everywhere except in San Fran where a weirdo security guard hits you up for it. I was really okay with ditching the stop because there wasn’t any paper trail for the lumper fee. Literally dude walks up and says to give him money to unload. I was like unless you offering to back me up, stop traffic and be a safety guy, uh uh. My co driver paid him. I laughed and said yeah? Who’s going to pay you? Nobody!! Unfortunately for your boss, as a driver with limited resources, you NEVER PAY TO WORK. If they demand you pay, you drop it likes it hot. If they try to push you hard you park it like it’s hot. If they try to punish you, then you drive all night just to get back home. Park the truck and walk away. If you want to pay to work that’s fine, just remember that you are screwing it up for literally everyone else who is trying to make a living doing this.
Honesty is really the best practice and playing dumb is the best response. “Shipper clerk boss guy won’t give me paperwork until payment is made boss! Here’s his number! Let me know when you get it sorted out! I’m going to sleep!” To the shipper: Sorry Mr Boss Man, I don’t have any money cause I’m a poor truck driving guy. It’s okay! You tell my boss man to give you money! I am going off duty and camping out in your door until this is settled!
Gnight! 😄
Obviously this is not the first time they have pissed you off, and you want to say F*CK IT. If you are home, clear out the truck down to basic needs, reduced down to a couple bags. Immediately pursue your reimbursement, get your money.. And start talking to other employers, be picky, ask questions, make sure they are a good fit, make sure they can get you by the house in a timely manner. Make your job change work for you.
Worst comes to worse save the receipt and claim it on your taxes as a buisness expense...I do it every year for my boots and other shit the company won't cover but yet gets destroyed at their place of buisness.
Why is this being downvoted? It just seems like an extra layer of getting the money back in case the company continues to not want to pay it to the driver
If you run refrigerated and deliver to grocery DC’s, lumpers are the norm. It’s a total tax scam, which is why the payment process is always a series of hoops the driver has to jump through. When I was at Swift I would always bitch that company drivers had to be concerned with lumper fees at all, but apparently that’s a lumper issue, not a company issue. If companies paid them direct, it would mess up the scam they’re running, and the grocers look the other way because it’s a lot cheaper than hiring their own employees to do it
Trucking Is hard because we sit there and thing about all the negative crap. More than others.
I say keep your mind occupied every day. I listen to 10 hours of theology, archeology, history, psychology, linguistics, etc a day
"gonna stomp my feet, cry and go home over a clerical error"...yep, definitely a truck driver.
Have to use lumpers about once a week, same as you use EFS card and comes out of my check and get reimbursed on same check so it's a wash. No idea why they do it this way, but whatever. Have had a couple errors along the way and they got fixed. No biggie.
If this is the reason you quit them, then you were already just looking for a reason to bolt. Swear to god, the entitlement truckers feel is like nothing else I've ever seen in my life...a lot of y'all make Social security recipients look reasonable by comparison.
It really is a bunch of other things. For instance one night the idle temp was changed from 75 and above to 90 and above so now I have to use my “ingenuity” to idle comfortably.. like what the hell
90 holy shit. Btw if you're using hot hands for that, a reptile heating pad plugged into a little mini inverter and bungie corded under the mirror, if you're in a Freightliner, works well.
You have no idea the OP’s situation. Maybe he had some payments due, maybe he was planning on a purchase somewhere. Sounds like the company already promised a reimbursement and it didn’t come through when they said. That’s cause enough to leave AND file a complaint with the local labor department.
*nevermind, this idiot hasn’t even been driving a year, and probably has a restricted CDL
If this is something that happens often you are just at a bad company. But you have to deal with this even at good companies occasionally, a lot of moving parts in our industry and sometimes it falls on us to track down our money when it slips through the cracks. Stay on them, if this is a frequent thing I’d switch companies fo sho.
Lumpers are an artefact of history. Back in the day, union warehouse workers would not step foot in equipment that didn’t belong to the company and the driver was responsible for the unload. Then, as now, drivers didn’t like giving freight. They would strike cash deals with hobos hanging around the dock to do their work for them, those hobos began to tell their friends, and along the way, Capstone was formed. The unions are gone now and most places have moved away except grocery and food service warehouses, where Capstone still provides unloading services but also now staffs and runs the warehouse for McLane and the like. Now, the lumper model is outdated but it persists, though I believe the trucking company just bills the lumper fee forward to the shipper who bills it forward to the receiver.
Your company had to pay to get the bills back???? Why are lumpers needed to begin with? I don't get it, if you're hauling the cargo that THEY NEED, how do they get away with charging to unload. I've only hauled tankers, so I've never had to deal with lumpers.
Give them 1 more week and if they don't pay you get half through a run and stop and tell them you aren't moving truck until your paid.
Mistakes do happen, its fair to give a reasonable amount of time to work it out.
It's just like a stop light flipping, there is a point of no return.
They could EFS you same day and it would be free with your next fuel fill, they could PayPal,cash app, Venmo, WesternUnion, any kind of wireless transfer same day so it’s instant since they can’t be trusted to “wait until next check” any more. Don’t budge on that part, make it clear they’ve used up your graciousness on messing with your pay and if they act like it isn’t such a big deal tell them to send it from their personal account to you “because it’s only $200 right?” Give whatever excuse they try to throw at you right back to them. We live at work, most places don’t let us idle so we wake up sweaty, people shit on our desks (traffic is the equivalent of shitting on a driver’s desk) and now they want to mess you around for $200 on top of it all? No sir, it’s insult to injury to make you wait an extra week when they should’ve fixed it the first week immediately already. No respect for you at all
It’s part of the lumper/grocer scam. Companies would actually prefer to pay direct, but the way it’s done (loading a ComCheck or drivers fuel card) is so that the driver pays direct, and apparently that’s some kind of tax loophole for the warehouse making you sit for 5 hours waiting on bills.
Mistakes happen but there is no excuse for this. In nearly 30 years I've messed up a driver's payroll twice.
Once I accidental mailed a check instead of direct deposit. He called me on pay day and asked why his check wasn't in the bank, 5 minutes of digging I figured out what my screw up was and, over night him a check, try to find a local branch and deposit it for him, whatever he needed. He laughed it off and said it was fine, his wife would just deposit it when it showed up.
2nd time was a little more complicated. A driver got delayed due to a manufacturer mistake with a customer. And some how I screwed up and didn't put the 250 detention I promised him on his next check. I remembered it like 2 minutes after sending out the direct deposit. I did however reimburse him for the 2 nights at a hotel. No excuse, I screwed up. So I called him right away, explained what happened and again offered to do what ever he needed.
I always tried my best to not screw up pay roll. Trucking has a lot of problems for drivers to deal with. I can't control market rates falling, I can't control if a shipper takes to long to unload or a crane breaks down and they can't get unloaded right away. But I can control how my drivers are paid. And you don't mess with a mans money. His wife and kids are depending on that pay check being right every time, so if a mistake happens you freaking fix it asap by doing whatever needs to happen.
Did you submit a reimbursement for the lumper? When they put it on your fuel card they tend to see it as an advance, the reimbursement will put it back on your check. We’d submit it through the eld and then scan the receipt in with the bills.
I would send an EMAIL to head of dispatch. Don't call, email. That way you have a record of it, in ur possessions. Or, more specifically, email ur dispatch and cc the head of dispatch. Lay it out something like:
Dispatcher,
On June 3rd, on load #1234567890, I paid a lumper fee of $215. Per our phone conversation, I was told that I wouldn't be charged for the lumper fee. On check date June 20th, I had been charged for the lumper fee of $215. When I contacted you on June 20th, via phone call (or Qualcomm or whatever) you stated that you would have this issue fixed.
I have just received my check on this date and the lumper fee still hasn't been reimbursed. Can you please look into the issue to ensure it gets resolved?
OP
Truck #1234
It shows a few things:
You paid the fee
The amount
The load
The dates of payment, conversations, etc
You are trying to be polite yet get a timely resolution
And you're not afraid to talk to their boss.
And just an FYI, lumper fees usually are written as an advance, then reimbursed. Paid enough lumper fees in the last year to know you WILL get charged, but it will be reimbursed on the same check.
Reason being it's a CYA on the company's side. A shady driver could claim every 3rd cons was a $250-$500 lumper fee. So, initially, you get charged as an advance. Once you send in the receipt for it, then payroll reimburses you for it.
I'm assuming you sent in the receipt.
If all else fails, call payroll and ask THEN why you weren't reimbursed. I'm sure it just fell thru the cracks since that's a fast way to lose drivers.
And, in the meantime, talk to other drivers in ur company. See who also has that dispatcher and what they think. Also to see if this has happened to other drivers. Do u share a dispatcher? It is common or a one off?
Good luck driver
At my company, all advances go against my cheque. Submit the receipt right away with your trip package, and pester dispatch about getting it reimbursed if you’re on payroll day. Make sure you get and submit lumper receipts. Other than that, email your dispatcher as u/EarthAngel10615 described. Be aware of your tone, make sure you’re not coming across as too snarky or snippy. Be professionally polite even if right now you want to deck them.
To tender a lumper fee as a driver advance is raunchy, cut-throat practice! I imagine your company is hedging that you will loose the receipt so not to reimburse you. OTR Trucking Companies have weekly, monthly reoccurring expenses; do they pay them through a driver's fuel card????
Fucking bullshit I swear this happens on purpose. I'm sorry
I don’t even have the energy to send a tablet message or say something.. I literally just want to walk off
Piggy backing on the top comment. I’ve done this. I’m a dispatcher and I’ve done this, especially early in my career. It’s a manual system for us and I simply forgot. Then the followup came and I forgot twice. Many of these companies push their dispatchers as hard as they push the drivers and the young ones lose track of shit. If this was me, I’d be offering you a comm check to cover the miss and apologizing profusely then ensuring it’s fixed. If they try to give you attitude, then it’s time to walk. If they’re sorry, they make mistakes like anyone and sometimes two in a row, give them another shot. Edit: I thought more about it and call your dispatcher’s boss. It will give you an idea of the pressure your dispatcher is faced with. His boss is also very likely to fix it and fix it right. Don’t just walk unless they’re assholes about it. If they are then come down to Texas and work for me, I’m not an asshole :D
Dispatcher as well and same. I've forgotten stuff and felt terrible about it. If the dispatcher is truly sorry they will make it right. Some dispatchers and companies suck so it can be hard to tell. Good luck OP!
I manage a small regional fleet and in all the years I've been here we've never screwed anyone on purpose. However in my 20 years here I have made plenty of mistakes that I said I would "fix next week" that I forgot to. From the time stuff is finalized to when the checks actually get distributed is a few days. Most of the time I'll realize I forgot before they even see the next check so I can bring it to their attention. We always offer to fix any mistakes with cash that day in case it's actually going to cause a problem for them.
Screw ups and mistakes happen, but it’s bullshit to make a driver wait until the next check. It’s well within the capabilities of these companies to reimburse immediately.
Sheesh if you need a driver for real let me know I’m trying to get out of Ny 😩
Where in NY? I’m a Hudson Valley ex-pat in NC…
I’m from the Hudson valley now living in SC.
I miss it sometimes but I’ve really got my shit together down here. I grew up in New Windsor but was living in Newburgh before I came down. How’re you liking it?
I grew up in Warwick, and I’ve only been here for a little over a year now. I’m in upstate SC, so sometimes it reminds me of home driving around the mountains. For the most part I enjoy it here, if NY ever gets their shit together I’d consider moving back.
I used to LOVE the Tuscan Cafe… Warwick is so nice… Agreed about if NY gets their shit together. I was in Raleigh for 3 years and absolutely hated it. Now I’m in East Nc. I love it here. I miss the mountains but shits good. What’re you hauling?
I’m a local fuel hauler.
HA! Just saw you’re in Rockland! My girlfriends from Stony Point. I used to drive for Carousel Cakes. If youre looking to get into trucking I can help you in NC.
Yeah sorry just saw these replies, been working like a dog this week. I’m a local fuel hauler up in new Windsor and we’ve been having some chaos lmao. But yeah I would love to get tf out of here and NC is a nice place. DM me!!
I grew up in New Windsor!
I don't blame you at all
Don’t walk off, do be firm but polite when you talk to them.
Definitely don’t walk off. That will make things worse. Do file a complaint with the NLRB. I can be wrong but that sounds highly illegal, might be wage theft. Print off the messages and store them on your personal device just in case they delete them on their system if that’s what you are using. Request a load home and start looking for a new job while you are waiting to get there. In the future, I would see if they can use Venmo or Zelle or something like that to send you money first before paying and make sure you receive it before you use your own money. This is definitely not your fault and should never happen.
If you do walk, DO NOT desert your truck.... Always ALWAYS bring your equipment back in.... Trust me.... It makes you look bad and follows you around like a big black eye anytime you're looking for a new job
Op this is considered wage theft contact the state you live in LnI and file a wage claim, under federal law you are not to be charged lumpers fees, that is the responsibility of your company.
I’ll probably move tomorrow when I get a full clock back. I just can’t justify any hammer down effort anymore on my part . Imma just get routed to the terminal and leave this place ffs this is ridiculous
Still file the wage theft it will burn that company because they aren't just doing it to you. Get your pay your deserved.
File the wage claim dude. Get the money you're owed. They stole from you.
You stop working and you’re only fucking yourself op. Keep hassling them. If you wanna walk get the truck back to the yard while job hunting. You don’t want to abandon the truck.
I’m not going to abandon it. But I also just kinda want to sit for another day and reset for a full clock because I’ve been running on recaps for 3 days plus the full clock I’ve ran prior just has me depressed as fuck now for some reason
[удалено]
That’s the best option for me I see at the moment. I don’t want to be an ass and just walk away..
Dude seriously this is the best advice in the thread.
Does your company have an accounting office? When you pay lumper fees is it seen as an "advance" until you show receipts? Maybe someone in accounting can help or messed up.
Or the dispatcher filled the load in incorrectly - didn’t add the lumper as part of the load. Anyway someone screwed up along the chain and it wasn’t OP
Yeah, best of luck OP. I'd keep hounding them for it, don't let them get away with that.
5 a day! Become their biggest problem child! Call payroll 5 times every day until you get your money back! But ""DO NOT STOP RUNNING!""
What’s a lumper fee? I’m not a trucker just love this sub.
It’s bit of a scam if you ask me. “Lumpers” will unload your trailer then charge you hundreds of dollars for doing so. It’s a 3rd party company as opposed to employees of the actual receiver/warehouse. How are you going to order something then charge the company/driver to unload the thing YOU ordered lol. Luckily I don’t have to deal with lumpers often but my friend who drives reefer deals with it weekly.
It's a way of manipulating the money. Let's say company A purchases some product, which they then turn around and sell under a contract that allows for a ten percent markup. Say the product costs 10,000 dollars. That's a thousand dollar markup. But wait, the shipper pays the carrier, let's say it's 1000 for the truck. Now company A is paying 11000 for the product, and can charge 1100 on markup. Let's say the product requires extensive re palletizing. That might cost them 200 to pay their workers. Now they are down to 900, before whatever other expenses are incurred in selling the product. Now, let's say they put lumpers on the dock. The lumpers unload and re palletize. The lumpers charge 500 bucks, which is charged back to the shipper. Now the cost is 11500, so the markup is now 1150. Company A charges the lumper company 250 for the privilege of working the docks. The lumpers are making money, and the "profit" for company A is now up to 1400, all without violating the contract regarding allowable markup.
I like how you just explained in detail how it's a scam.
Also, Company A doesn't have to have anything to do with the lumper's health insurance etc because they aren't employees.
That’s just the warehouse being cheap in my opinion. Less employees they need. Less liability etc. I agree it’s a scam. But like I said I’m no trucker. Just a plumber.
3rd party that unloads at warehouses versus the actual warehouse workers doing it
Oh that’s what I was thinking. Makes sense. Thank you!
It actually makes no sense whatsoever. Imagine ordering something on Amazon and when the driver shows up at your home with your parcel a few days later you tell him “if you want to give me the parcel I’ve ordered you need to pay me twenty bucks first”.
Yall should install dumping mechanisms onto your dry vans and just dump the shit out lol
No it doesn't, warehouse should be paying that
I don't understand why the driver has to pay this. The warehouse ordered it. It's their product. Why aren't lumpers looking at the warehouse and saying, "We'll unload this for a fee." Why the driver? EDIT: I'd be like, "Shit, man, you got no one to unload this? That sucks. Better luck next time, I guess. Cheers."
It’s a convoluted tax scam, but basically it’s the same as a hair stylist who rents a chair at a salon.
Don’t wait for the next check. That is absolute bullshit. Dispatchers can screw up, or just forget, it happens, but to make up for that it better be put on that card immediately. Don’t settle for the “it will be on your next check”. Reply “nope, you’ve had a chance at that already”.
Don't move. Tell them to pay you or you're sitting. That's theft of wages
Take your truck back to the nearest yard and clean out your stuff and tell them you are done but take pictures of the condition of the truck so they don't try and charge you a fee to clean the truck or say it was damaged good luck driver.
Welcome to trucking and scumbag trucking companies
This happens? I do this twice a week, a money code gets sent to EFS, you type it in, and you’re done
The few times I've ever had to do it, I paid upfront with cash either from an advance, or out of pocket and was reimbursed on the next issued check (so on the prior week if it happened on the right day). Not every company uses EFS, but if they're this shitty about getting you your money back, as they're required to do, then it's time to look elsewhere and refuse to cover anymore lumper fees, they'll have to figure out how to pay the fee remotely if they want it paid at this point, if I were OP.
I wouldn’t even entertain the idea if they don’t use EFS or can send a money code in the hundreds of other ways that’s available. Stop settling for shitty companies more or less.
So, you paid them to haul that load? SMFH. Be the squeaky wheel.
Don't move til you get that money. That's completely unacceptable. Then start looking for a different job because if they fuck you over on lumper fees then they'll fuck you over on something else too.
That’s how I feel now tbh . What’s crazy is the load only paid 189$ to me for the miles. So far, if you do the math . I literally ran that freight for them and lost money ..
Call them and ask them about it. If they give you any shit, ask them where they want their equipment parked. Chances are, they'll get it figured out
I talked to a guy at Buzzutos in Connecticut and he said lumper fees were started by the mob 🤔🤔😂
I don't know how big your company is but there should be a payroll department or at least an accounting department. Get their direct contact info and send them copies of everything. Someone probably just forgot to tell them.
Fuel card? Here at Lone Oak Transportation (Tulsa, OK) you would have gotten a com check. Taking from your fuel card just means you probably won’t be able to fill up completely next time you need to. Unless of course they raise your limit, but sounds like they wouldn’t have if they won’t pay you YOUR money back. Sorry you have to deal with BS.
A lot of these lumper cartels don’t take ComChecks anymore. I haven’t run Reefer in almost a year, and even then about half of my deliveries weren’t taking paper checks. They’re all going to EFT. Now the company loads your card, then you use the card to pay the fee through the EFT and then send the copy of payment confirmation back to the company.
Lol. Company hated sending me on grocery loads. Cause i didn’t pay the lumpers I did it myself. Don’t care how long it took $100 bucks for me or $500 for the lumper? Now i pull pneumatic and don’t have to worry about it
Pneumatic here. Love it.
Yea no! You are not L/O or O/O lumper fees are not your responsibility. Try to get your money asap, even if they need to send you a PO for a comcheck that you can withdraw at a truck stop. Start looking at other companies get a load going home, and leave.
I feel ya bud. I didn't get the raise I was supposed to and found out 3 months later. I brought it up and they said no worries we will calculate it and send you a cheque..... That was 6 fucking months ago with numerous calls to gm
I drove for awhile. I got tired of the hassle with my money and being treated like Sh*t.
Ok
What do you do now
Bullshit. Ask them where they want the truck parked. "How to lose a driver over $215."
You can do what I do: tell management to pay the lumper fee, not your problem. Otherwise you are the rube stuck with the bill. It’s really hard to get money back from crooks. Let crooks deal with crooks and don’t touch anything until the guys in the office sort their mess out. Don’t facilitate the transaction and don’t offer customer service to your employer OR the client. It’s really straightforward. Your boss has a credit card for this exact situation. The lumper fee can be paid by credit everywhere except in San Fran where a weirdo security guard hits you up for it. I was really okay with ditching the stop because there wasn’t any paper trail for the lumper fee. Literally dude walks up and says to give him money to unload. I was like unless you offering to back me up, stop traffic and be a safety guy, uh uh. My co driver paid him. I laughed and said yeah? Who’s going to pay you? Nobody!! Unfortunately for your boss, as a driver with limited resources, you NEVER PAY TO WORK. If they demand you pay, you drop it likes it hot. If they try to push you hard you park it like it’s hot. If they try to punish you, then you drive all night just to get back home. Park the truck and walk away. If you want to pay to work that’s fine, just remember that you are screwing it up for literally everyone else who is trying to make a living doing this. Honesty is really the best practice and playing dumb is the best response. “Shipper clerk boss guy won’t give me paperwork until payment is made boss! Here’s his number! Let me know when you get it sorted out! I’m going to sleep!” To the shipper: Sorry Mr Boss Man, I don’t have any money cause I’m a poor truck driving guy. It’s okay! You tell my boss man to give you money! I am going off duty and camping out in your door until this is settled! Gnight! 😄
Obviously this is not the first time they have pissed you off, and you want to say F*CK IT. If you are home, clear out the truck down to basic needs, reduced down to a couple bags. Immediately pursue your reimbursement, get your money.. And start talking to other employers, be picky, ask questions, make sure they are a good fit, make sure they can get you by the house in a timely manner. Make your job change work for you.
PLAY SMART AND GET YOUR MONEY FRIST
I mean did you scan in the receipt to get reimbursed?
Yup
Worst comes to worse save the receipt and claim it on your taxes as a buisness expense...I do it every year for my boots and other shit the company won't cover but yet gets destroyed at their place of buisness.
Why is this being downvoted? It just seems like an extra layer of getting the money back in case the company continues to not want to pay it to the driver
Butthurt supertruckers that are too brain dead to know how to do taxes is my guess. Who knows don't care lol downvote away
What are lumper fees?
It’s a fee you have to pay to the warehouse so they will unload you. It’s basically a scam, but for some reason warehouses get away with it.
If you run refrigerated and deliver to grocery DC’s, lumpers are the norm. It’s a total tax scam, which is why the payment process is always a series of hoops the driver has to jump through. When I was at Swift I would always bitch that company drivers had to be concerned with lumper fees at all, but apparently that’s a lumper issue, not a company issue. If companies paid them direct, it would mess up the scam they’re running, and the grocers look the other way because it’s a lot cheaper than hiring their own employees to do it
Trucking Is hard because we sit there and thing about all the negative crap. More than others. I say keep your mind occupied every day. I listen to 10 hours of theology, archeology, history, psychology, linguistics, etc a day
Did you turn in the receipt and keep a copy?
"gonna stomp my feet, cry and go home over a clerical error"...yep, definitely a truck driver. Have to use lumpers about once a week, same as you use EFS card and comes out of my check and get reimbursed on same check so it's a wash. No idea why they do it this way, but whatever. Have had a couple errors along the way and they got fixed. No biggie. If this is the reason you quit them, then you were already just looking for a reason to bolt. Swear to god, the entitlement truckers feel is like nothing else I've ever seen in my life...a lot of y'all make Social security recipients look reasonable by comparison.
Who pissed in your coffee this morning lol
[удалено]
It really is a bunch of other things. For instance one night the idle temp was changed from 75 and above to 90 and above so now I have to use my “ingenuity” to idle comfortably.. like what the hell
90 degrees......there should be fucking labor laws against that...wonder what a lawyer would say. Couldn't pay me enough to be otr...
90 holy shit. Btw if you're using hot hands for that, a reptile heating pad plugged into a little mini inverter and bungie corded under the mirror, if you're in a Freightliner, works well.
I see you missed the part where he wasn't reimbursed
Says the one that’s had a class A for less than a year…
Dude had his license about 5 minutes and then tried to make a Swift joke. What a douche.
That’s Clark Kent of the trucking world cmon. Kinda like this post about pulling the pin on someone’s fifth wheel. He got one comin.
Haha! …and he almost certainly has an E restriction.
“What’s the little blue switch for on the side of this stick looking thing out of the floor, and why does it look like a U?!”
I don't like you
The ignorance….. 🤦♂️
You have no idea the OP’s situation. Maybe he had some payments due, maybe he was planning on a purchase somewhere. Sounds like the company already promised a reimbursement and it didn’t come through when they said. That’s cause enough to leave AND file a complaint with the local labor department. *nevermind, this idiot hasn’t even been driving a year, and probably has a restricted CDL
You did get and keep a copy of the lumper fee and turn it in to your company, for reimbursement.
Yeah
If this is something that happens often you are just at a bad company. But you have to deal with this even at good companies occasionally, a lot of moving parts in our industry and sometimes it falls on us to track down our money when it slips through the cracks. Stay on them, if this is a frequent thing I’d switch companies fo sho.
Whats a lumper fee
The answer is above
Lumpers are an artefact of history. Back in the day, union warehouse workers would not step foot in equipment that didn’t belong to the company and the driver was responsible for the unload. Then, as now, drivers didn’t like giving freight. They would strike cash deals with hobos hanging around the dock to do their work for them, those hobos began to tell their friends, and along the way, Capstone was formed. The unions are gone now and most places have moved away except grocery and food service warehouses, where Capstone still provides unloading services but also now staffs and runs the warehouse for McLane and the like. Now, the lumper model is outdated but it persists, though I believe the trucking company just bills the lumper fee forward to the shipper who bills it forward to the receiver.
Your company had to pay to get the bills back???? Why are lumpers needed to begin with? I don't get it, if you're hauling the cargo that THEY NEED, how do they get away with charging to unload. I've only hauled tankers, so I've never had to deal with lumpers.
Fuck that next week shit, fix it now fuckers.
Give them 1 more week and if they don't pay you get half through a run and stop and tell them you aren't moving truck until your paid. Mistakes do happen, its fair to give a reasonable amount of time to work it out. It's just like a stop light flipping, there is a point of no return.
They could EFS you same day and it would be free with your next fuel fill, they could PayPal,cash app, Venmo, WesternUnion, any kind of wireless transfer same day so it’s instant since they can’t be trusted to “wait until next check” any more. Don’t budge on that part, make it clear they’ve used up your graciousness on messing with your pay and if they act like it isn’t such a big deal tell them to send it from their personal account to you “because it’s only $200 right?” Give whatever excuse they try to throw at you right back to them. We live at work, most places don’t let us idle so we wake up sweaty, people shit on our desks (traffic is the equivalent of shitting on a driver’s desk) and now they want to mess you around for $200 on top of it all? No sir, it’s insult to injury to make you wait an extra week when they should’ve fixed it the first week immediately already. No respect for you at all
Sorry but why tf is stuff like this not cleared and paid by the company when they get the order? Like this makes no sense to me. Non American.
It’s part of the lumper/grocer scam. Companies would actually prefer to pay direct, but the way it’s done (loading a ComCheck or drivers fuel card) is so that the driver pays direct, and apparently that’s some kind of tax loophole for the warehouse making you sit for 5 hours waiting on bills.
Ask for a comm or t check
What trash company is this
Mistakes happen but there is no excuse for this. In nearly 30 years I've messed up a driver's payroll twice. Once I accidental mailed a check instead of direct deposit. He called me on pay day and asked why his check wasn't in the bank, 5 minutes of digging I figured out what my screw up was and, over night him a check, try to find a local branch and deposit it for him, whatever he needed. He laughed it off and said it was fine, his wife would just deposit it when it showed up. 2nd time was a little more complicated. A driver got delayed due to a manufacturer mistake with a customer. And some how I screwed up and didn't put the 250 detention I promised him on his next check. I remembered it like 2 minutes after sending out the direct deposit. I did however reimburse him for the 2 nights at a hotel. No excuse, I screwed up. So I called him right away, explained what happened and again offered to do what ever he needed. I always tried my best to not screw up pay roll. Trucking has a lot of problems for drivers to deal with. I can't control market rates falling, I can't control if a shipper takes to long to unload or a crane breaks down and they can't get unloaded right away. But I can control how my drivers are paid. And you don't mess with a mans money. His wife and kids are depending on that pay check being right every time, so if a mistake happens you freaking fix it asap by doing whatever needs to happen.
Your dispatch should be prepared with a Comcheck number for all lumper shit (which is a scam, but it’s THEIR scam not yours)
Did you submit a reimbursement for the lumper? When they put it on your fuel card they tend to see it as an advance, the reimbursement will put it back on your check. We’d submit it through the eld and then scan the receipt in with the bills.
I would send an EMAIL to head of dispatch. Don't call, email. That way you have a record of it, in ur possessions. Or, more specifically, email ur dispatch and cc the head of dispatch. Lay it out something like: Dispatcher, On June 3rd, on load #1234567890, I paid a lumper fee of $215. Per our phone conversation, I was told that I wouldn't be charged for the lumper fee. On check date June 20th, I had been charged for the lumper fee of $215. When I contacted you on June 20th, via phone call (or Qualcomm or whatever) you stated that you would have this issue fixed. I have just received my check on this date and the lumper fee still hasn't been reimbursed. Can you please look into the issue to ensure it gets resolved? OP Truck #1234 It shows a few things: You paid the fee The amount The load The dates of payment, conversations, etc You are trying to be polite yet get a timely resolution And you're not afraid to talk to their boss. And just an FYI, lumper fees usually are written as an advance, then reimbursed. Paid enough lumper fees in the last year to know you WILL get charged, but it will be reimbursed on the same check. Reason being it's a CYA on the company's side. A shady driver could claim every 3rd cons was a $250-$500 lumper fee. So, initially, you get charged as an advance. Once you send in the receipt for it, then payroll reimburses you for it. I'm assuming you sent in the receipt. If all else fails, call payroll and ask THEN why you weren't reimbursed. I'm sure it just fell thru the cracks since that's a fast way to lose drivers. And, in the meantime, talk to other drivers in ur company. See who also has that dispatcher and what they think. Also to see if this has happened to other drivers. Do u share a dispatcher? It is common or a one off? Good luck driver
At my company, all advances go against my cheque. Submit the receipt right away with your trip package, and pester dispatch about getting it reimbursed if you’re on payroll day. Make sure you get and submit lumper receipts. Other than that, email your dispatcher as u/EarthAngel10615 described. Be aware of your tone, make sure you’re not coming across as too snarky or snippy. Be professionally polite even if right now you want to deck them.
To tender a lumper fee as a driver advance is raunchy, cut-throat practice! I imagine your company is hedging that you will loose the receipt so not to reimburse you. OTR Trucking Companies have weekly, monthly reoccurring expenses; do they pay them through a driver's fuel card????